Introduction: Low back pain is a common occupational disease in Due to the COVID-19 pandemic, the population was confined under strict regulations and sanitary controls with the objective of reducing contagion, especially among at-risk age groups, mainly the elderly. The confinement, and the few possibilities that the pandemic would cease, brought consequences related to different aspects, especially those related to their health. The lack of possibility for patients to be present for their periodic checkups contributed to worsen their physical, psychological and mental health situation, so new strategies had to be implemented to attendpatients, in order to provide attentive and quality care. One of these strategies corresponds to tele-nursing, which focuses on healthpromotion, prevention and education. The present study used this strategy for the care of an older adult belonging to the Vínculosprogram, for the subsequent nursing assessment, identification and prioritization of problems. Considering the pandemic context,the main health problem to be addressed is sedentary lifestyle, which is a risk factor for cardiovascular diseases and an indicatorof quality of life. For this reason, we worked to contribute to the reflection on the contribution of the tele-nursing process and thedevelopment of soft skills, to create new alternative strategies that can be implemented to perform relevant comprehensive care inolder adults in the current COVID-19 context.