Critical Success Factors For Implementation Research Articles

Prioritizing Critical Success Factors for Reverse Logistics as a Source of Competitive Advantage

Reverse logistics has received a lot of attention due to the negative impact it has on the environment and the growing demand for green products. This especially occurred in the fast-moving consumer goods retail sector due to recalls and waste management. This sector significantly contributes to the gross domestic product growth of all countries. This has therefore led to the growing significance of reverse logistics since the fast-moving consumer goods retail sector cannot avoid reverse logistics. The primary objective of this study was for fast-moving consumer goods retailers to prioritize critical success factors for reverse logistics as a source of competitive advantage in the fast-moving consumer goods retailers’ sector. This is because it is essential for the fast-moving consumer goods retail sector to implement critical success factors in reverse logistics that can lead to firm competitiveness. The study employed a positivist research philosophy, where data were collected from 418 fast-moving consumer goods retailers and consumers via SurveyMonkey using two close-ended questionnaires. The Statistical Package for the Social Sciences and the Analysis of Moment Structures software version 27 were employed to analyze the data. The results offer insight into the critical success factors in reverse logistics that should be carried out to achieve firm competitiveness. Through the implementation of critical success factors, this sector will achieve several goals, such as meeting environmental protocols, decreasing operational costs, cultivating the cumulative value of the brand, and improving customer satisfaction. Doi: 10.28991/ESJ-2024-08-02-018 Full Text: PDF

Impact of Critical Success Factors on International ISO Accreditation for the Botswana Public Health Laboratories

The purpose of this study is to identify critical success factors and their impact on implementation of quality management system at selected Public Health Laboratories in Botswana. The study population was from the targeted seven accredited Public Health Laboratories in Botswana. Data on critical success factors was collected using a questionnaire. The questions were based on the critical success factors for implementation of total quality management identified during the literature review. Ten Critical Success Factors for successful implementation of the quality management system were rated by a group of questions using a five point Likert scale method. The 5-point Likert scale includes the items: strongly agree, agree, neutral, disagree, and strongly disagree. Strongly agree was assigned a score of 5, agree is assigned a score of 4, neutral is assigned a score of 3, disagree is assigned a score of 2 and strongly disagree a score of 1. The mean of the assigned ratings is 3.0. Critical success factors which score mean greater than 3.0 will be classified as agree while those mean less than 3.0 will be classified as disagree. All the ten critical success factors had a mean above of 3.0, with a range of 4.77 to 3.57. All the ten success factors were deemed critical; Employee empowerment Strategic quality planning, Process management, Performance management, Quality culture, Management and leadership, Training, Supplier Management, Customer focus, Information analysis.

Barriers To Implementation of Quality Management Systems (Qms), of Accredited Public Health Laboratories, In Botswana

The purpose of this study is to identify factors that hinders the implementation of Quality Management Systems(QMS)in selected Public Health Laboratories. The study population was from the targeted seven accredited Public Health Laboratories in Botswana. Data on critical success factors and their respective elements was collected using a questionnaire. The questions were based on the critical success factors for implementation of total quality management identified during the literature review. Ten Critical Success Factors were rated by a group of questions using a five point Likert scale method. Strongly agree was assigned a score of 5, agree is assigned a score of 4, neutral is assigned a score of 3, disagree is assigned a score of 2 and strongly disagree a score of 1. The mean of the assigned ratings is 3.0. Critical success factors which score mean greater than 3.0 will be classified as agree while those mean less than 3.0 will be classified as disagree. All the ten success factors were deemed critical but four of the critical factors had elements that were regarded as barriers to QMS implementation. The ten critical success factors identified were;Employee empowerment Strategic quality planning, Process management, Performance management, Quality culture, Management and leadership, Training, Supplier Management, Customer focus and Information analysis. On the contrary, four critical success factors had elements that scored less than 3.5 mean, so the elements were regarded as barriers to QMS implementation; Effective communication between management and employees, Staff compensation not linked to achieving quality goals, Employees are rewarded for their performance and Employees not taking part in evaluating suppliers.

Priority setting for non-communicable disease prevention – Co-producing a regulatory agenda informing novel codes of practice in Australia

There are a range of priority setting methods for non-communicable disease (NCDs) prevention. However, existing methods are often designed without detailed consideration of local context and political economy– critical success factors for implementation. In Australia, codes of practice under state government Public Health Acts could be used for NCD prevention. To inform the potential development of codes of practice under Public Health Acts, this study aimed to co-create a priority setting framework that accounts for local context and the prevailing regulatory agenda. A priority setting framework was co-produced by a multidisciplinary technical advisory group consisting of government representatives, public health lawyers and academic experts. It incorporated general prioritisation criteria (evidence, cost-effectiveness, equity, burden of disease) and local contextual criteria (legal compatibility, unmet-needs, political acceptability, structural and technical feasibility, community support). The framework was then applied in practice through surveys and policy dialogue workshops to discuss political economy factors. Policies were limited to nutrition, alcohol and physical activity risk factors. Through the prioritisation process, the most impactful, feasible and acceptable policies for NCD prevention via state government codes of practice were: restrictions on in-store placement of unhealthy products, enhancing data systems and capabilities for health surveillance and implementation monitoring, removal of unhealthy foods and drinks sold and supplied in public institutions, prohibition of marketing of unhealthy foods and drinks on assets controlled by government, and implementation of subsidies or grants to increase fruit and vegetable intake. The process illustrated that explicit consideration of local context, legal compatibility and the political economy had a substantial influence on the prioritised list of actions. The proposed priority setting framework is designed to be flexible and adaptable to varying contexts, can be embedded in government processes or utilised by researchers and practitioners to co-produce a regulatory agenda that is locally relevant.

Strategies for implementing library automation in Anambra State Polytechnic Mgbakwu, Awka North, Nigeria: A review of best practices

Globally, the implementation of library automation systems in tertiary institutions is a complex process that requires careful planning, resource allocation, and stakeholder engagement. Significant empirical evidence from literature revealed that 90% of academic libraries that successfully implemented library automation systems had a well-defined implementation plan in place, staff training and effective stakeholder engagement accounted for 75% of the critical factors for successful implementation, and agile methodologies helped reduce implementation time by up to 40% and led to higher user satisfaction with library services while involving faculty members, students, and other stakeholders in the decision-making process and communicating the benefits of library automation can lead to increased support and buy-in. Despite these important virtues, numerous investigations have shown a significant library automation gap among tertiary institutions in Nigeria due to insufficient user involvement, inadequate data management practices, incompatible systems and software, inadequate training and support, poor planning and implementation, resistance to change, and insufficient funding among others. This study highlights strategies for implementing Library Automation in Anambra State Polytechnic Mgbakwu, Awka North, Nigeria. The conceptual framework for implementing library automation in this study is based on four interrelated components: planning, stakeholder engagement, staff, and students training, and ongoing support and maintenance. A narrative review methodology of related research findings from peer-reviewed articles was adopted to provide a useful way to synthesize and summarize the existing literature that revealed significant information on strategies for implementing Library Automation in Anambra State Polytechnic Mgbakwu, Awka North, Nigeria. Results show that implementation of library automation in tertiary institutions requires careful planning, stakeholder engagement, staff training, and software and hardware support and maintenance. The best practices and statistics discussed in this review article suggest that effective implementation strategies can lead to successful automation projects that improve library operations and services.

Critical Success Factors for Implementation of Self-Service Business Intelligence in Management Accounting

The practice of data analytics in management accounting has grown with the increasing business complexity, necessitating new strategies for data processing and analysis that support better decision-making. Although studies on this subject are scarce, Self-Service Business Intelligence (SSBI) system is an intriguing topic of discussion. Therefore, this study aimed to explore success factors of implementation of the SSBI systems in management accounting. To accomplish this, a Systematic Literature Review (SLR) was conducted, examining the latest related publications. Furthermore, it adopted a search procedure as well as inclusion and exclusion criteria to select 28 sample articles. The results showed that success factors were classified into users, organizational, and technology perspectives. From the perspective of users, most citations emphasized the importance of capabilities in implementation of the SSBI, in order to make them self-reliant towards the IT division. Most citations from organizational perspective focused on the significance of collaboration across divisions, emphasizing the involvement of various parties in the SSBI implementation. Additionally, most citations from a technology perspective were data management and governance, which supported data growth and organizational paradigm changes.
 
 Received: 24 February 2023 / Accepted: 21 April 2023 / Published: 5 May 2023

Critical success factors for implementation of Unmanned Aerial Vehicles (UAVs) in construction

Critical success factors for implementation of Unmanned Aerial Vehicles (UAVs) in construction

Ranking critical success factors for implementation of lean-industry 4.0: a methodology based on DEMATEL and ANP

ABSTRACT Many firms have been performing a variety of organizational reforms to achieve long-term manufacturing sustainability. Industry 4.0 (I4.0) and Lean techniques have attracted much attention in this context. Although the potential benefits of implementing Lean and I4.0 in an integrated manner (Lean-I4.0) have been recognized, the studies addressing the practical issues for their integrated implementation, in particular the factors affecting the successful implementation, are missing. Therefore, this study is to determine the critical success factors (CSFs) that will enable the manufacturing industry in India to successfully implement the Lean-I4.0, thus obtaining manufacturing sustainability. The CSFs identified through a literature review were first validated by industrial experts. The Decision-Making Trail and Evaluation Laboratory technique was subsequently adopted to analyze the interdependence of the factors and classify them as either cause or effect. Finally, the Analytical Network Process technique in SuperDecisions was employed to rank the factors considering their interdependence scores. The results stress that i) the maturity of I4.0 and its relationship with lean and ii) the skill level and experience of workers are very important in the successful implementation of the Lean-I4.0. Besides, the study highlights that all the factors affect, at varying degrees, the successful implementation of the Lean-I4.0.

Critical Success Factors and Strategic Change Management in Selected Deposit Money Banks in Uyo, Akwa Ibom State

Strategic change is an integral part of contemporary business operation. In the Nigerian banking industry, strategic changes have occurred, which affected banks in different ways and magnitude. Surviving in such uncertain and turbulent periods would require careful and systematic implementation of critical success factors. As such, this study is an attempt to assess critical success factors and strategic change management in selected deposit money banks in Uyo, Akwa Ibom State. Two specific objectives were developed for the study, as well as two research questions and hypotheses. Survey research design was applied in the course of the study. The population of the study was 454 employees of the studied deposit money banks, while the sample size was 213 respondents as determined using Taro Yamane sample size determination technique. Structured questionnaire was used in eliciting the required primary data. A total of 213 copies of the questionnaire was administered, while 208 copies were returned in a useable form. Data analysis was done using Pearson Product Moment Correlation (PPMC) analysis. Results from the analysis revealed that the studied variables showed positive and significant relationship with strategic change management in the selected deposit money banks in Uyo, Akwa Ibom State. It was concluded that critical success factors have positive and significant relationship with strategic change management in the studied deposit money banks in Uyo, Akwa Ibom State. On the evidence of these findings, it was recommended that top level managers in the studied deposit money banks should maintain the habit of supporting their employees during strategic change periods in the banks by giving them the necessary resources that is required to cope with the change; and the outcomes of strategic change should be communicated to the employees ahead of time regardless of the effects it will have on them.

Critical Success Factors of Implementation of Fishing License at the Ministry of Marine Affairs and Fisheries

Business Licensing for the Capture Fisheries Sub-sector is a capture fisheries business license policy for business actors that are carried out electronically. The purpose of this study was to analyze critical success factors (CSFs) for the implementation of capture fisheries business licensing at the Ministry of Maritime Affairs and Fisheries. This research is quantitative with the data collection method using a questionnaire. Respondents are executors of business licensing for capture fisheries at the KKP. Data analysis used Structural Equation Modeling (SEM) with SmartPLS 4.0 tools. The research results obtained stated that the implementation of the policy was influenced by the variable’s quick, clear, and two-way communication and the correct location of implementation. On the other hand, four other variables, including sufficient and effective use of budget, correct organizational structure, involvement of people, and adequate equipment and appropriate technology, are concluded to not affect on the performance of implementing business licensing in the capture fisheries sub-sector.

COVID-19 AND ECONOMIC STIMULUS PACKAGES: LESSONS FROM INDIAN HISTORY

To address the devastating effects of COVID-19 many governments announced economic stimulus packages. The challenge faced by policymakers is how to design the stimulus measures to benefit the maximum number of people. The purpose of this paper is to examine whether some religious activities, such as performing Yajñas or Yāgas and building of massive temples undertaken by the Indian kings in the past, suggest the critical factors for successful implementation of economic relief measures. Our analysis of literary sources such as Rāmāyaṇa and Mahābhārata and inscriptions by Emperor Rajaraja I on the Bṛhadīśvara temple, suggests these crucial factors: political leadership and vision, appointing capable and incorruptible people as managers, rulers ready to spend money, arrangements for maintenance of long-term projects after their completion, and enlisting public support for the measures. Further research on “The Economics of Religion” may provide valuable insights to address some of the modern economic problems.

Identification of critical success factors for leveraging Industry 4.0 technology and research agenda: a systematic literature review using PRISMA protocol

PurposeThe purpose of the paper is to identify existing and common critical success factors adapted for implementing Industry 4.0 technology, which is essential to survive in the vulnerability, uncertainty, complexity and ambiguity (VUCA) environment by using systematic literature review (SLR) methodology with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) and content analysis strategy.Design/methodology/approachThe SLR methodology with the PRISMA and content analysis strategy adapted to review 74 papers in peer-reviewed academic journals and industry reports published from 2014 to 2021.FindingsBased on a review of relevant literature, two theoretical contributions have been added to the literature on Industry 4.0. First, this review reveals that 35 (47%) out of total 74 studies assessing the Industry 4.0 implementation in the manufacturing industry, the service industry can also create value through Industry 4.0 implementation, with a lot of potential to increase productivity, which literature has not explicitly focused on. Second, this paper proposes the 12 most common critical factors (training and development, organizational culture, top management support, organizational structure, innovation capability, technological infrastructure, security system, standardization of procedures, financial resources, communication and cooperation, change management and governance) that can be considered as the significant critical factors for successful implementation of Industry 4.0.Originality/valueThe novelty part related to methodological perspective by using the PRISMA approach for systematic review, which cannot be found extensively in existing literature in the context of the Industry 4.0 phenomenon to analyze critical factors.

Implementation Critical Success Factors and Accounting Standard Codification Topic 606 Implementation Dynamics: A Correlational Study

This study examined implementation critical success factors and ASC 606 implementation dynamics. The study includes organizational dynamics that strengthen change: responsiveness, absorptive capability, and organizational implementation context. The study investigated relationships between implementation critical success factors (CSF) and ASC 606 implementation outcomes to understand mechanisms most likely to cause a change in implementation outcomes. The study adopted the ex post facto nonexperimental correlational quantitative method. Linear regression was used to evaluate the extent to which implementation of CSF predict ASC 606 implementation outcomes. Findings revealed three CSF significantly predicted ASC 606 implementation outcomes: organizational implementation context, absorptive capacity, organizational agility.

An occupational health and safety management system framework for lean process industries: an interpretive structural modelling approach

Purpose The manufacturing sector has been observing various benefits by the implementation of lean manufacturing practices. However, the manufacturing sector has neglected the significance of health and safety management system implementation. The purpose of this research is to propose and validate an occupational health and safety management systems (OHSMS) framework based on critical success factors and their relationships in the lean manufacturing organizations. Design/methodology/approach A critical literature review was conducted to identify the success factors of OHSMS. Subsequently, a questionnaire survey and semi-structured interviews were conducted with experts from process industries to consolidate the critical success factors. After consolidating the critical success factors, relationships among critical success factors were established with the help of interpretive structural modelling using a team of 12 experts from industry and academia. These established relationships helped in proposing the hierarchical implementation framework. Finally, the validation of the proposed implementation framework was carried out using structural equation modelling (SEM). Findings This study has identified nine broader critical success factors for implementation of OHSMS in lean manufacturing organizations, especially the process industry. Subsequently, this study has proposed an OHSMS framework with nine broader critical success factors to implement in lean manufacturing organizations. Finally, the proposed framework has been validated using SEM with an appropriate sample size. Practical implications This study is helpful to the organizations to implement OHSMS without losing the essence of lean manufacturing strategy. This study has proposed a framework for implementation of OHSMS in the lean manufacturing organizations, especially process industry sector. This study also provided confidence to the organization through the validation of proposed framework in the process industry. Originality/value To the best of the authors’ knowledge, this study is first of its kind in this field of OHSMS in lean manufacturing organizations, especially the process industry. This study has involved both academicians and industry experts to bring more robust outcomes. This study proposed a unique framework to implement OHSMS in lean manufacturing organizations. This study has considered a comprehensive literature to develop a framework for OHSMS in lean manufacturing organizations. An implementation framework was proposed by considering both the academicians’ and industry professionals’ opinions. The proposed framework was statistically validated. This will be helpful in effective implementation of OHSMS strategy in lean manufacturing organizations, especially process industry sector.

Exploratory factor analysis of barriers to lean construction based on Brazilian managers' perceptions

PurposeLean construction (LC) is an important strategy to improve the results of organizations in the civil construction sector. However, there are barriers that hinder the success of implementing LC. The literature presents many barriers, which makes it difficult to make a diagnosis about the presence of these barriers within an organization. However, if companies could identify the main difficulties, they would face to implement LC, they could prepare by strengthening their weaknesses. This paper aims to diagnose a small set of factors that identifies the most significant barriers that must be considered before implementing lean construction.Design/methodology/approachThis study comprises an exploratory factor analysis (EFA). For this, a questionnaire was developed based on an extensive literature search on the barriers that hinder the implementation of LC. Using this questionnaire as a data collection instrument, a survey was conducted that obtained 135 responses from managers working in civil construction in Brazil. EFA was conducted using SPSS software.FindingsThis study identified seven critical factors for successful implementation of LC: degree of cooperation within the work teams, use of an adequate performance measurement system, occurrence of job delays, level of participation of those involved in the construction of decisions, degree of leadership openness, positioning in the face of news and problems in the flow of information.Research limitations/implicationsThe barriers to implementing LC can be different depending on the social and economic context in which companies are inserted. This work was conducted in an emerging country. Thus, it would be important that the same be applied to managers from other countries in different contexts to verify if the result found here is confirmed.Originality/valueThere are many works in the literature that address the barriers to LC culminating in an extensive list, whose complexity of operationalizing the identification of their presence in an organization, ends up becoming another barrier. Given the negative influence that these barriers have for the success of LC, this work sets out to convert this extensive list into a short list that is easy to understand and use.

Critical success factors for implementation of green human resource management in the organisations

Critical success factors for implementation of green human resource management in the organisations

Big data analytics for investigation of lean and green concepts in medium scale manufacturing industries

Lean manufacturing is a tool, which is used to cut down waste and to improve the efficiency of an organisation and helps the sustainability of an organisation in the competitive environment. Implementation of green systems in organisations results in reduce energy consumption, waste generation, and hazardous materials used while also building the companies' images as socially responsible organisations. Lean and green systems are associated with waste reduction techniques. In foreign countries, many industries have started implementing these concepts and they are getting good results. In India, companies are facing problems in implementing lean and green concept. This paper investigates the critical success factors for implementation of lean and green concept in Indian medium scale manufacturing industries. The factors are grouped into different levels by interpretive structural modelling (ISM). The analytic network process (ANP) method has been used to determine the extent to which the main principles of lean and green manufacturing have been carried out in the six Indian medium scale manufacturing industries.

Critical success factors for implementation of green human resource management in the organisations

Critical success factors for implementation of green human resource management in the organisations

Assessing the role of industry 4.0 for enhancing swift trust and coordination in humanitarian supply chain.

Unpredictable natural and man-made disasters highlight importance of humanitarian supply chain (HSC) to serve people and affected areas. The main challenges of applying effective relief operations are creating “swift trust” and “coordination” between aid organizations. Implementation of Industry 4.0 facilitates coordination and swift trust within HSC performance. The study intends to assess the readiness status of swift trust and coordination between stakeholders as well as to recommend the most suitable Industry 4.0 tools for improving relief operations. Firstly, a comprehensive set of critical success factors for implementing Industry 4.0 tools are introduced. The factors are categorized into limited groups using Exploratory Factor Analysis. In the next step, hierarchy fuzzy expert system is designed for assessing the readiness status of swift trust and coordination as well as to suggest the most suitable Industry 4.0 tool for enhancing HSC performance within given case study. The framework was applied for three aid organizations to address the pandemic disease in Iran. The outcome denotes that the organization has the highest readiness in logistic and transparency while information quality received the lowest readiness value. In addition to that, the organization should invest on the development of Industry 4.0 enablers including “Internet of Things and Big Data Analytics”. The study extends organizational information process theory within HSC for reaching competitive advantage by information processing. The study suggests theoretical and practical implications by introducing a comprehensive set of critical success factors for implementation of Industry 4.0 and providing practical advice for enhancing HSC performance.

Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review.

Organizational health literacy (OHL)-interventions can reduce inequality and demands in health care encountered by patients. However, an overview of their impact and critical factors for organization-wide implementation is lacking. The aim of this scoping review is to summarize the evidence on: (1) the outcomes of OHL-interventions at patient, professional and organizational levels; and (2) the factors and strategies that affect implementation and outcomes of OHL-interventions. We reviewed empirical studies following the five-stage framework of Arksey and O’Malley. The databases Scopus, PubMed, PsychInfo and CINAHL were searched from 1 January 2010 to 31 December 2019, focusing on OHL-interventions using terms related to “health literacy”, “health care organization” and “intervention characteristics”. After a full-text review, we selected 24 descriptive stu-dies. Of these, 23 studies reported health literacy problems in relation to OHL-assessment tools. Nine out of thirteen studies reported that the use of interventions resulted in positive changes on OHL-domains regarding comprehensible communication, professionals’ competencies and practices, and strategic organizational changes. Organization-wide OHL-interventions resulted in some improvement of patient outcomes but evidence was scarce. Critical factors for organization-wide implementation of OHL-interventions were leadership support, top-down and bottom-up approaches, a change champion, and staff commitment. Organization-wide interventions lead to more positive change on OHL-domains, but evidence regarding OHL-outcomes needs strengthening.