Abstract The current study combines an experimental research design, Virtual Reality (VR) and multimodal (survey and physiological) measurements to measure and explain situational fear of crime. 159 participants completed our VR experiment in which we focused on the role of physical and social disorder in engendering situational fear of crime. Drawing on our survey measures, we find significant effects of disorder on a variety of outcome variables: situationally experienced safety, fear of theft, fear of verbal aggression, fear and physical aggression and fear of sexually transgressive behaviour. Most of our physiological measures rendered null findings. Hence, we also conclude that the results from our two data sources (survey measures vs. physiological measures) diverge in important ways.