Board & Administrator for Administrators OnlyVolume 35, Issue 1 p. 1-4 Articles Create environment of ‘trust’ to achieve no surprises First published: 22 August 2018 https://doi.org/10.1002/ban.30740Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat Abstract For Executive Director Paige McCann Sauter, Lethbridge, Alberta, building the right culture helps her achieve a “no surprises” relationship with her board. Volume35, Issue1September 2018Pages 1-4 RelatedInformation