Corporate Social Responsibility Programs Research Articles

Governance of The Corporate Social Responsibility (CSR) Program of Karang Mukti Village in The Development of Embung Batu Beureum Tourism

This reseach aims to analyze the governance of Corporate Social Responsibility (CSR) programs implemented in Karang Mukti Village in the context of Embung Batu Beureum tourism development. Embung Batu Beureum Tourism is one of the important assets of the village in increasing community income, as well as preserving nature and local culture. CSR has a crucial role in supporting the success of this tourism development program. The methodology of this research uses a qualitative approach, with data collection through in-depth interviews, field observations, and document analysis related to CSR that has been carried out in Karang Mukti Village. The results showed that the governance of CSR programs in Karang Mukti Village has played an important role in supporting the development of Embung Batu Beureum tourism. Karang Mukti Village routinely monitors and evaluates CSR programs that have been implemented. This allows continuous improvement and adjustment of the program according to the needs of the community and tourism developments.

Corporate social responsibility: the key to improving brand equity and reputation for local sports associations in Islamic countries

Purpose Attracting resources (financial and non-financial), supporters and the community’s attention to sports and physical activity has become essential for local sports associations (LSAs). Corporate social responsibility (CSR) initiatives are innovative and less imitable tools for strengthening relationships with customers (Lim et al., 2018), and there needs to be relevant research on CSR and the variables discussed in this study at the level of small sports organizations. Moreover, past research has focused on professional sports organizations in developed and non-Islamic countries. So, the following research questions are: What is the influence of CSR initiatives on the organizational reputation, brand equity and customer satisfaction of LSAs operating in the context of recreational sports, particularly in Islamic developing countries, and how does this relationship evolve within the framework of small sports organizations? Design/methodology/approach Participants (n = 290) consisted of all customers who used the services of LSAs in the Islamic Republic of Iran). This research seeks to measure the relationship between variables within a causal model based on structural equation modeling. Findings This study critically examines the connection between CSR, customer satisfaction, organizational reputation and brand equity in LSAs. This study presents a model that explores how CSR influences customer satisfaction, reputation and brand equity in LSAs in developing countries. Research limitations/implications Consequently, customers are likely to feel more satisfied with LSAs that demonstrate a commitment to CSR, and this leads to evaluations of the organization’s reputation and brand equity, ultimately resulting in outcomes for them. Originality/value This research presents a comprehensive theoretical model that examines the relationship between CSR, customer satisfaction, reputation and brand equity of LSAs in developing Islamic countries. LSAs must understand and recognize customer interests in social issues and their response to various CSR programs.

The Impact of Cement Industry Activity on The Environmental Quality of Settlements in Tipar Kidul Village, Ajibarang, Banyumas

The quality of settlement environments surrounding industries is crucial as it reflects the living conditions affected by industrial activities. A study conducted in Tipar Kidul Village aimed to determine the impact of cement industry activities on the settlement environment. The method of this research uses survey within a multistage random sampling survey. The data collection uses interview. The data analysis is simple linear regression with the accuracy testing including validity, reliability, normality, and linearity tests. The research showed that a majority (62%) of the settlement environments conducted in medium-quality conditions. The researched showed industries play a significant role in taking negative impacts on settlements. Industries tend to make settlements uncomfortable to live in due to various activities. Moreover, a significant correlation was observed, indicating a significant influence with a very strong strength that 76.1% between the quality of settlement environments in Tipar Kidul Village and the activities of the cement industry. The cement industry activities impacted to settlement by affecting air pollution, noise from trucks, and machines. Corporate social responsibility program in Tipar Kidul Village included two program, funding program that gave 50.000 rupiah/person and in 2017 cement industry company helped Tipar Kidul Village to reconstruct along Tipar Kidul Village.

Evaluation of The Development of Corporate Social Responsibility (CSR) Programs PT PERTAMINA (PERSERO)

Evaluation of The Development of Corporate Social Responsibility (CSR) Programs PT PERTAMINA (PERSERO)

Corporate social responsibility in controversial industries: A literature review and research agenda

AbstractThis study reviews the extant literature about corporate social responsibility (CSR) activities of companies operating in controversial industries. We analyze 88 articles guided by the overall question of how such companies integrate CSR into their business practices, which topics are addressed, and what the effects of these engagements are on various stakeholders. We use Maon et al.'s (2009) integrative framework to structure our analysis and develop a research agenda. Our review suggests that controversial companies' motivations are not altruistic, but largely market‐based and reactive. No studies indicated that firm mission or values underpinned the motivation for undertaking CSR programs. We also found that the perspective of employees was underrepresented. Moreover, a large number of the articles (44.3%) in our dataset dealt with communication‐related topics, neglecting many other areas of the CSR process.

Corporate Social Responsibility in Mining Companies: Regulation and Business Role in Indonesia

This study aims to examine the role of mining business actors concerning community development in Indonesia from a regulatory perspective related to corporate social responsibility (CSR) programs. This research used qualitative methodologies using interviews and literature reviews were used. Mining companies share the common objective of profitability with other business sectors. However, CSR program within companies mandates that mining companies play a developmental role as community agents in the vicinity of their operations. In Indonesia, the national ideology of Pancasila and the 1945 Constitution, serves as the highest legal document, which firmly establishes that mining resources are under the control of the state. These resources are used to achieve social justice for all Indonesians through equitable development carried out by companies. This study explores CSR programs in the Indonesian mining sector by conducting a special role regulated by the ideology and constitution of the nation.
 Keywords: CSR, regulation, mining companies

Peran Public Relations Pada Isu PLTU Suralaya

Air pollution cases are increasing in the Banten region allegedly due to air pollution by PT PLN (PLTU) which comes from the combustion process of one of its plants, thus emitting emissions or remnants of processing results from its chimney. The cause of air pollution is caused by the combustion of one of the plants but because of vehicle gas. So that these reasons can affect the image of the PLTU making PLTU Public Relations carry out various strategies in communicating the issue. The purpose of this study is to see how PR steps to build public trust in PLN (PLTU). This research uses qualitative methods with media monitoring from the mass media related to reporting on issues about air pollution caused by the Suralaya PLTU from February 23, 2021 - September 2023. This research states that the role of Public Relations in restoring the company's image in cases of air pollution caused by PLTU is to conduct media monitoring, media visits, make press releases, create programs in collaboration with stakeholders, help the government to reduce air pollution by spraying water at the top of PLN's head office tower, develop Corporate Social Responsibility (CSR) programs. As well as developing the "PLN Peduli" program where free education programs and Partnership and Community Development programs at the Carnation Waste Bank.

Identifikasi Program CSR pada Bidang Pendidikan di PT Suryabumi Agrolanggeng Kabupaten Penukal Abab Lematang Ilir (Pali)

Corporate Social Responsibility (CSR) has now become a common behavior in Indonesia, but not all companies have implemented it. making education in Indonesia a quite complex problem. The role of the government, community and other parties including the business world is needed in developing education, as long as it is an effort to support government programs. The freeing up of the company's role gave rise to various forms of activities in the education sector. The type of research used is qualitative descriptive research with data sources from observation, interviews and documentation. When viewed from the data sources, the data collection uses primary data sources and secondary data sources. Identification of CSR Programs in the Education Sector at PT. Suryabumi Agrolanggeng has been implemented well, every year the company provides assistance for teachers' welfare, the construction of a prayer room for SMP Negeri 6, assistance for the construction of the building of SMK Negri 2 and many others in building quality education, making the nation's life intelligent and the welfare of teachers for the education sector in PALI Regency

Environmental stewardship and corporate social responsibility: A review of case studies from the oil and gas sector

This review presents a comprehensive review of case studies focusing on environmental stewardship and corporate social responsibility (CSR) within the oil and gas sector. The oil and gas industry plays a pivotal role in global energy production, yet its operations often pose significant environmental and social challenges. In response, companies in this sector are increasingly embracing environmental stewardship and CSR principles to mitigate negative impacts and foster sustainable practices. The review examines a diverse range of case studies from various regions and contexts, highlighting both successful initiatives and notable challenges faced by oil and gas companies in integrating environmental stewardship and CSR into their operations. Key themes explored include environmental conservation efforts, community engagement, stakeholder collaboration, regulatory compliance, and technological innovation. Several case studies demonstrate innovative approaches adopted by oil and gas companies to minimize environmental degradation, such as implementing advanced technologies for emission reduction, investing in renewable energy projects, and restoring ecosystems affected by exploration and extraction activities. Moreover, successful CSR programs are showcased, emphasizing community development initiatives, education, healthcare, and infrastructure improvement projects aimed at enhancing the quality of life for local populations impacted by oil and gas operations. However, challenges persist, including balancing economic interests with environmental and social responsibilities, navigating complex regulatory landscapes, and addressing stakeholder concerns effectively. Despite these challenges, the case studies underscore the importance of proactive engagement, transparent communication, and continuous improvement in fostering environmental stewardship and CSR within the oil and gas sector. The review offers insights into best practices, lessons learned, and future directions for promoting sustainability and responsible business practices in the oil and gas industry, thereby contributing to the broader discourse on corporate environmental responsibility and societal impact mitigation.

Corporate governance and CSR for sustainability in Oil and Gas: Trends, challenges, and best practices: A review

Corporate governance and Corporate Social Responsibility (CSR) are integral components of sustainability in the oil and gas industry, shaping the sector's environmental and social impact. This review explores current trends, challenges, and best practices in corporate governance and CSR for sustainability within the oil and gas sector. The review examines how corporate governance frameworks influence CSR strategies, highlighting the importance of board oversight and stakeholder engagement in driving sustainable practices. It also delves into the evolving role of oil and gas companies in addressing environmental concerns, such as climate change and resource depletion, through CSR initiatives and transparent reporting. Challenges faced by the industry, such as regulatory complexity, stakeholder expectations, and balancing short-term profitability with long-term sustainability, are analyzed. The review underscores the need for robust governance structures and effective CSR programs to navigate these challenges and maintain social license to operate. Best practices in corporate governance and CSR are explored, emphasizing the importance of integrating sustainability into core business strategies. Case studies illustrate successful approaches to CSR implementation, showcasing how companies can create shared value for stakeholders while driving positive environmental and social outcomes. In conclusion, the review calls for a proactive and holistic approach to corporate governance and CSR in the oil and gas industry. It advocates for increased transparency, stakeholder engagement, and alignment of CSR efforts with the Sustainable Development Goals (SDGs) to enhance sustainability and mitigate risks in the sector.

The Power of Responsibility: Unlocking the Potential of CSR in Hospitality’s Fight against Food Waste

This research focuses on the significant role of Corporate Social Responsibility (CSR) in shaping employees’ behavior towards the reduction of food waste in the hospitality industry that has been under scrutiny for its environmental impact. The study aimed at understanding how CSR, coupled with employees’ moral attitudes, admiration for their organization, and climate change awareness influences sustainable practices by realizing the complex interplay between company initiatives and personal psychology. The participants were staff members who worked in several hotels in China where there were active CSR programs. Using established scales, we collected 422 valid responses over three waves to strengthen our data collection process. Empirically, it was found that CSR directly influenced food-waste-reduction behavior. Additionally, it was discovered that this relationship was mediated by moral attitudes and employee admiration as well as moderated by awareness of climate change. The findings have substantial theoretical implications regarding the interaction between emotional and cognitive factors within the CSR framework to influence behavior among employees. This paves the way for creating well-rounded strategies that appeal to staff and encourage sustainability in the hotel business. While focused on China’s hospitality industry, this research creates room for future studies in other places around the world using various methods. The conclusions drawn underline the critical role of CSR in promoting environmental sustainability in the hospitality industry, providing a pathway for organizations to engage employees in meaningful and impactful sustainability initiatives.

Corporate social responsibility, reputation and performance in the Zimbabwe’s mining sector

Orientation: The Zimbabwe’s mining sector regrettably has a poor corporate social responsibility (CSR) record, which has earned the mining corporations a bad reputation and poor business performance.Research purpose: The study investigated the relationship between CSR, corporate reputation (CR), and performance in Zimbabwe’s mining sector.Motivation for the study: The implementation of CSR programmes in the Zimbabwean mining sector has been inconsistent over the years, with some firms virtually uninvolved in such activities. The impact of CSR in that sector remains largely unexplored.Research approach/design and method: The study was quantitative, involving a survey of 330 managers and other professionals working in Zimbabwean mining sector firms. The collected data were analysed using correlation and regression analyses.Main findings: Two CSR dimensions, namely, stakeholder CSR and ethical CSR, contributed to CR. Corporate reputation exerted a positive impact on social performance and negatively towards operational performance.Practical/managerial implications: The study provides practical solutions to mining firms on which CSR practices are essential for strengthening both CR and performance.Contribution/value-add: The study represents a novel effort to model the relationship between CSR, CR and the performance of Zimbabwe’s mining sector. It offers the basis for future research studies on CSR practices and CR in several sectors of the Zimbabwean economy.

Exploring millennials’ digital CSR communication expectations from Indonesian unicorn companies

Corporate Social Responsibility (CSR) communication is a conduit for companies to engage with the public. This research delves into millennials’ digital CSR communication expectations from Indonesian unicorn companies. Digital CSR initiatives aim to bridge the gap between corporate needs and public expectations. Public expectations encompass beliefs, attitudes, and anticipations. The study focuses on five Indonesian unicorn companies—Gojek, Tokopedia, OVO, Traveloka, and Bukalapak. Data collection involved interviews with millennials who follow the Instagram accounts of unicorn companies. Findings reveal diverse millennial expectations generated through CSR communication on Instagram, spanning visual message representation, media utilisation, and prospective CSR programs. Storytelling emerges as a pivotal method for conveying expectations via Instagram accounts. Moreover, Instagram is not the sole medium utilised for CSR communication. Follower interest underscores the necessity for sustained, long-term CSR programs. Positive engagement, such as likes, shares, and comments, represents a tangible manifestation of the millennials’ positive response to the content shared by these companies.

IMPLEMENTASI PROGRAM CSR PT PELINDO REGIONAL III SUB REGIONAL JAWA

Corporate Social Responsibility (CSR) is a commitment given by companies or the business world to contribute to sustainable economic development, this focuses on economic, social and environmental. Therefore, one way to reduce the poverty rate is by requiring every company to carry out social responsibility, especially for people who live close to the company's environment. PT Pelabuhan Indonesia Regional III Sub Regional Java is one of the companies that carries out social responsibility as stated in Law no. 40 Article 74 concerning Limited Liability Companies. This article aims to find out how the Corporate Social Responsibility (CSR) program of PT Pelabuhan Indonesia (Persero) Regional III Sub Regional Java is implemented in the context of community empowerment which will be reviewed through George C. Edward III's four implementation models, namely: Communication, Resources (Resources), Dispositions (Dispositions), and Bureaucratic Structure (Bureaucratic Structure). The research method used is descriptive qualitative, with data collection techniques using observation, interviews and documentation. The results of this research are the implementation of the Corporate Social Responsibility (CSR) program with indicators of Communication, Disposition and Bureaucratic Structure which has been running well. Meanwhile, the Resource indicator has gone quite well.

Internal CSR Programs in the Context of a Financial Institution Operating in Nepal

This study investigates the internal corporate social responsibility (CSR) practices of employees in commercial banks and explores the relationship between demographic factors and trust. Adopting a quantitative research design, data were collected through a questionnaire distributed to 40 employees representing various levels and departments within the banks. Purposive sampling was utilized, and ethical considerations were strictly followed. Descriptive and inferential statistical analyses were employed to examine the data. Results reveal gender differences in perceptions of company policies, with females generally showing higher agreement on aspects like career development and work-life balance. Married individuals also tended to perceive higher levels of agreement with company policies compared to unmarried counterparts. Moreover, age and years of service exhibited weak negative correlations with various policy aspects, suggesting limited influence on employee perceptions. Overall, the findings emphasize the importance of tailored CSR practices to address diverse employee needs and preferences, irrespective of demographic factors. These insights can inform strategies to enhance employee engagement and organizational performance in commercial banks.

Marketing and Corporate Social Responsibility of Trading Business in Southern Philippines

A well-planned and implemented marketing strategy and strong Corporate Social Responsibility programs could give any company a competitive advantage over its competitors. This research examined how the CTC Company in Southern Philippines survived and expanded the business through marketing strategies and social responsibility initiatives to their stakeholders. Secondary data from their website and annual reports were used by the researchers supported by interviews of the selected officers and employees of the company. Through offering quality products, providing outstanding customer service, and constantly innovating for the customer’s needs, the company grew bigger and expanded its business to other locations. The company used internal and external approaches to its CSR. In conclusion, the company was successful in its marketing strategies and able to sustain its Corporate Social Responsibility which led to the expansion of the business in Southern Philippines. Recommendations are: management can continue its product innovations not only to the leading products but also include those products which are less in demand, the corporation may provide job opportunities not only locally but also in international regions, and Corporate Social Responsibility should be strengthened not only in Davao and Cagayan de Oro Branches but also in other branches of CTC Company in Southern regions.

THE IMPACT OF THE EXISTENCE OF THE TAKALAR SUGAR FACTORY IN CREATING BUSINESS OPPORTUNITIES IN THE COMMUNITY OF EAST POLONGBANGKENG DISTRICT, TAKALAR REGENCY

The study's main goal is to thoroughly investigate how the Takalar Sugar Factory impacts the creation of business opportunities within the community, as well as to assess the implementation of Corporate Social Responsibility (CSR) from the community's perspective. The research employs a descriptive qualitative approach, gathering data through observation, interviews, and documentation of a research object. The data will then be analyzed by conducting conclusive interviews with both the community and the factory's workforce, drawing conclusions based on past and present conditions. The findings from the research on the community and the factory's workforce reveal that opening grocery and culinary stalls presents the most promising opportunity to boost community income. This is especially beneficial for workers, as evidenced by the implementation of CSR programs. However, some individuals are unaware of these programs due to insufficient company outreach regarding CSR initiatives and potential business opportunities. The sugar cane crop produced by the factory has a daily milling production target, requiring extensive networks for quick consumer marketing. This presents an opportunity for the community to participate in sugar distribution to consumers.

Age Discrimination in Chinese Internet Workplace

Due to economic reforms, cultural biases, and rapid technological progress, age discrimination has become widespread in China's online business environment. China is making the transition from central planning to market economy, and measures such as "xiagang" have enabled state-owned companies in China to lay off elderly permanent staff and reduce permanent employee numbers. As the internet industry expands, younger workers who are dynamic are being favored over those perceived to be less adaptable such as older individuals. The "age 35 phenomenon" illustrates how prejudice has been deepened by cultural expectations around gender, family responsibilities, and age. This study investigates all of the elements that contribute to age discrimination and termination trends among Chinese internet businesses. This article covers topics like pertinent policies, shifting labor relations, gender roles and age discrimination - among many others. Research findings indicated that eliminating sociocultural prejudices was just as essential to meeting economic and regulatory challenges, both of which are equally essential. Countermeasures on a national, organizational, and individual level include antidiscrimination legislation, corporate social responsibility programs, retraining programmes, networking events, and skill development activities. Policies and practices that promote inclusiveness have the power to mitigate instability and inequality. This study sheds light on the multiple obstacles elder Chinese internet workers encounter while offering solutions.

Examining the integration of women's issues in the corporate social responsibility (CSR) strategy of Coal India Limited

This paper examines efforts to integrate women's concerns into Corporate Social Responsibility (CSR) programmes and policies in India's coal mining sector. This is achieved by taking into consideration the subsidiaries of the largest coal producing company in the country: Coal India Limited. The study finds that, in relation to the various categories that fall under CSR, expenditure on, as well as the nature and number of projects related to, women's welfare is underwhelming. In light of this, the management of Coal India Limited's subsidiaries are urged to prioritise the launching of CSR projects that address women's needs, and which broadly, focus on gender equality and empowerment.

SROI analysis in measuring the success of the Partnership Program as a form of CSR of PT Petrokimia Gresik

Corporate Social Responsibility (CSR) is a form of social investment companies make, hoping it will bring long-term benefits. An investment must be measurable and accountable. Corporate Social Responsibility certainly involves both internal and external stakeholders. By using a qualitative approach, this research aims to find out the stakeholders of the Partnership Program, one of PT Petrokimia Gresik’s social responsibilities, along with the benefits received by each stakeholder. This research also aims to determine the social impact obtained from each fund invested by the company in that CSR Program using the SROI method. From calculations using the SROI method, a ratio of 5.32:1 is obtained, which means that every Rp 1 invested by the company will generate an impact of Rp 5.32. The results of this measurement are important for the company as an evaluation material for implementing the Partnership Program in the next period to produce a more significant, effective, and efficient impact.