Corporate Social Responsibility Evaluation Research Articles

A novel IFN-CSM-CoCoSo approach for multiple-attribute group decision-making with intuitionistic fuzzy sets: An application in assessing corporate social responsibility performance

With the rapid growth of the economy, enterprises have encountered a series of problems while pursuing economic benefits, such as food safety and environmental pollution issues, resource shortages and energy consumption issues, which affect the sustainable development of enterprises. Establishing a corporate performance evaluation system from the perspective of social responsibility, based on stakeholder theory and the importance of overall goals reflected in the weight of social responsibility indicators, is a very effective measure to achieve corporate social responsibility (CSR) goals through CSR motivation and stakeholders. The performance evaluation of CSR from the perspective of environmental accounting is a MAGDM. Recently, the CoCoSo technique and cosine similarity measure (CSM) technique was utilized to conduct the MAGDM. The intuitionistic fuzzy sets (IFSs) are utilized as a technique for conducting uncertain information during the performance evaluation of CSR from the perspective of environmental accounting. In this study, the intuitionistic fuzzy CoCoSo based on the CSM (IFN-CSM-CoCoSo) technique is built for MAGDM with IFSs. Finally, a numerical example for performance evaluation of CSR from the perspective of environmental accounting is conducted to verify the IFN-CSM-CoCoSo technique.

The Impact of Corporate Social Responsibility on Environmental Investment: The Mediating Effects of Information Transmission and Resource Acquisition

In recent years, more and more research has focused on the impact of corporate social responsibility (CSR) on business activities. Due to the existence of two different theoretical perspectives, shareholder value theory and managerial opportunism theory, the research on CSR has reached different conclusions. Meanwhile, the motivations for environmental investments in enterprises have received attention from scholars. However, there is a lack of empirical research on the relationship between CSR and environmental investment. Therefore, this study conducts a regression analysis on the external evaluation of CSR and enterprises’ environmental investment using data from Chinese listed companies. The empirical results show a significant positive relationship between the external evaluation of CSR and enterprises’ environmental investment. The mediating tests conducted based on information transmission and resource acquisition mechanisms explain the reasons for this promotion effect, supporting the shareholder value theory. Furthermore, our research finds that this promotion effect is more significant in non-state-owned enterprises, enterprises receiving fewer environmental subsidies, enterprises disclosing environmental philosophies, and enterprises identified as key pollution-monitoring units in reports. The research findings of this study are meaningful for clarifying the economic consequences of CSR and provide practical evidence for Chinese enterprises to understand the importance of environmental investment and the government’s advocacy for enterprises to proactively engage in environmental investment.

How and when consumer corporate social responsibility knowledge influences green purchase behavior: A moderated-mediated model

Due to global warming and climate change, consumers worldwide are now carefully evaluating corporate social responsibility (CSR) practices when choosing which businesses to engage with, aiming to enhance their resilience to the adverse effects of these global issues. The current study employs the theories of reasoned action and planned behavior to explore how consumer CSR knowledge (CCK) impacts green purchase behavior (GPB) and consumer environmental attitude (CEA). Additionally, it assesses the mediating influence of CEA on the connection between CCK and GPB, while also examining the moderating role of perceived consumer effectiveness (PCE) in the interactions between CCK and GPB directly and via CEA. Primary data were collected through surveys from 336 EMBA students in Bangladesh over a three-month period, spanning from 9 August to November 8, 2022. The collected data and the suggested model were analyzed and validated using Mplus. The results show that CCK significantly improves GPB and CEA. CEA partially mediates the relationship between CCK and GPB. PCE significantly moderates the relationships between CCK and CEA directly and via CEA, such that CCK positively influences CEA and GPB when PCE is high only. Lastly, the current study documented theoretical and practical implications and concluded that CCK encourages consumers to adopt environmentally friendly attitudes, which in turn motivates them to exercise green behaviors such as GPB.

Corporate Social Responsibility and Organizational Performance: A Case of Bralirwa Ltd

Corporate social responsibility has become an important topic for Business Company, especially since the business sector of financial services is related to conditions of uncertainty. The general objective of this study was to determine the impact of corporate social responsibility on organizational performance with a case study of Bralirwa Limited. Specifically, the objectives were to determine the nature of corporate social responsibility practiced in organization, to assess the contribution of corporate social responsibility on organizational performance, and to evaluate the relationship between corporate social responsibilities on organizational performance in Bralirwa Limited. The descriptive research design was applied with qualitative and quantitative approaches. This study used only the secondary data. The information collected on Bralirwa Limited websites. Over the last twenty years the Bralirwa Limited expended very fast, it has enhanced their times and the scale bigger than ever. Many studies discuss brand and market strategies but few to work on how Corporate Social Responsibility influence financial performance of the Company. On the nature of corporate social responsibility practiced by Bralirwa Limited it was established that Bralirwa Limited implemented some activities which contribute to the communities’ life being development. Those activities include that Bralirwa Limeted provided the Sponsorship of 21 million Rwf to support the Bye Bye Nyakatsi project that were retrieving disadvantage and poor families from grass thatched houses in Bugesera District. On the impact of corporate social responsibility (CSR) on organizational performance, it showed that CSR have a significant impact on the organizational performance of a company like Bralirwa in several ways as summarized by (Lee& Shin 2010) (1) it is easiest to attract resources, (2) it can obtain quality employees, (3) it easier to market product and services, (4) it can create unforeseen opportunities and (5) it can be an important sources of competitive advantage. The study concluded that Bralirwa Limited has the good believes in making a difference to the community in which it operates. The Bralirwa’s key theme in its CSR programs/activities undertaken is guaranteeing sustainability across all aspects of its business by improving environmental impact, empowering their communities, and positively promoting the role of the company’s CSR in communities. For the up-to-date information on Bralirwa's CSR initiatives and their impact on organizational performance, study recommended referring to the company's official reports, statements, and disclosures, as well as consulting with financial analysts or experts who specialize in CSR evaluations. Keywords: Corporate Social Responsibility, Organizational Performance, Bralirwa Ltd, Rwanda

Corporate Social Responsibility sebagai Implementasi Prinsip Tata Kelola Perusahaan Baik pada Asuransi Jiwa Bersama Bumiputra 1912 Cabang Padangsidimpuan

Corporate Social Responsibility (CSR) is a company's social responsibility towards its stakeholders. Good Corporate Governance (GCG) is a framework that regulates the relationships among various parties with interests in a company. One of the principles in Good Corporate Governance is the principle of responsibility, which generates the concept of Corporate Social Responsibility (CSR) as a manifestation of a company's responsibility to society and the environment. This research is a case study titled "Corporate Social Responsibility as an Implementation of Good Corporate Governance Principles in Bumiputera 1912 Life Insurance Branch of Padangsidimpuan." The aim is to assess whether Corporate Social Responsibility, as an implementation of Good Corporate Governance principles, can provide satisfaction to insurance customers. The research method uses descriptive analysis, collecting both primary and secondary data. Data is organized, interpreted, and analyzed to evaluate Corporate Social Responsibility as a form of implementing Good Corporate Governance principles. The research results demonstrate that Corporate Social Responsibility is one of the manifestations of the implementation of Good Corporate Governance principles and can provide satisfaction to insurance customers.

Methods for assessing corporate social responsibility in the retail business

Corporate social responsibility is a complex concept that characterizes the activities of a company in various areas and requires evaluation of activity using specific methods. As retail has unique characteristics that distinguish it from other industries, there are limitations to the methods that can be used, and it is relevant to explore these methods. The purpose of the article was to analyse the methods of assessing corporate social responsibility in the retail sector, identifying their advantages and disadvantages and reviewing the peculiarities of their application in retail. The study uses scientific methods of analysis and comparison. The article categorizes methods of assessing corporate social responsibility by goals, time frames, focus, duration, scale and approach. A comprehensive assessment of various methods for measuring the level of corporate social responsibility development in retail companies was provided. This assessment includes an analysis of the advantages and disadvantages associated with each approach as well as a study of the potential opportunities for their application in the context of retail trade. This assessment identified the most effective and appropriate methods for evaluating corporate social responsibility in retail, taking into account the unique challenges and opportunities that exist in this industry. However, the analysis of methods for assessing the state of corporate social responsibility does not provide a uniform understanding of which one is universal and absolutely suitable for every retail company. The practical significance of the research lies in the possibility of applying these developments by retail companies when choosing a method for evaluating the state of corporate social responsibility

Enhancing Sustainability: Leveraging ESG Indicators to Evaluate Corporate Social Responsibility Policies in the Agribusiness Sector

Objetivo: analisar as ações de responsabilidade social das grandes empresas setor de agronegócio no Brasil a fim de compreender de que maneira estão lidando com questões de sustentabilidade Método: esta pesquisa é classificada como documental e exploratória com abordagem qualitativa, utilizando a técnica de análise de conteúdo para o tratamento dos dados. Principais resultados: os resultados analisam e comparam políticas voltadas para a gestão do meio ambiente, bem-estar animal, gestão social e governança corporativa da JBS, Raízen Energia, Cosan, Ambev, e Marfrig Global Foods. Relevância/originalidade: o estudo tem caráter inédito e apresenta uma análise das políticas de sustentabilidade em um dos segmentos mais relevantes para a economia brasileira. Contribuições teóricas/metodológicas: o estudo contribui para discussões sobre as políticas sustentáveis elaboradas por grandes empresas de agronegócio no Brasil, interpretando a maneira como elas são colocadas em prática e como as empresas se beneficiam disso.

Corporate social network and corporate social responsibility: A perspective of interlocking directorates

This study aims to analyze the role of the corporate social network (CSN) derived from interlocking directors on a firm's corporate social responsibility (CSR) and further investigate the moderating role of economic policy uncertainty (EPU) in the institutional background of China. Empirical results show that an advantageous network position in a CSN can significantly encourage firms to undertake CSR. However, this effect is a nonlinear one. The increase in CSR is at a decreasing rate as CSN increases. Furthermore, the effect of CSN on CSR is less salient when EPU is high. This research guides managers on using the advantages of firms in CSNs and actively undertaking CSR to improve social and environmental sustainability substantially. In addition, this study also helps the government issue reasonable CSR evaluation standards and incentive policies and stabilize macroeconomic policies.

중국 상장기업의 재무비율이 기업가치에 미치는 영향

This study analyzed the effect of financial ratio and corporate social responsibility(CSR) on corporate value for listed companies in China, respectively, and further analyzed whether CSR have additional moderating effects in the relationship between financial ratio and corporate value. The financial ratios used in this study were profitability(net return on equity capital) and growth potential(sales growth rate), and corporate value was measured using the Tobin－Q value. Whether the CSR activities of the listed company are evaluated and disclosed in RKS was used as a CSR measurement variable, and additional analysis was conducted using the CSR evaluation score as a measurement variable because the CSR score could affect corporate value. The sample used in this study consisted of 14,566 company－year samples for companies listed on the China Shanghai Stock Exchange and Shenzhen Stock Exchange A stock market for six years from 2013 to 2018. The analysis results of this study are summarized as follows. First, both the sales growth rate and the net return on equity capital showed a statistically significant positive relationship with corporate value. Second, the social responsibility activity variable also showed a significant positive relationship with corporate value. Third, it was found that the financial ratio and CSR interaction variables had statistically significant positive values. Fourth, an additional analysis of only companies with CSR evaluation scores showed that both the financial ratio and CSR have a significant positive effect on corporate value, respectively. However, both financial ratio and CSR interaction variables were not statistically significant, indicating that the CSR evaluation score did not have a moderating effect on the relationship between financial ratio and corporate value.

A Combined Evaluation Method of Corporate Social Responsibility Based on the Difference and Similarity: A Case Study of Transportation Industry in China

Currently, it is becoming more essential for a company to operate in an economically, socially and environmentally sustainable manner. This study aims to evaluate corporate social responsibility (CSR) in China’s transportation industry by applying indicator weighting approaches. This study evaluated 68 transportation companies with 82 associated CSR indicators. Firstly, this paper established an indicator system, including seven criteria layers that conform to the characteristics of the Chinese transportation industry. Secondly, by integrating the G1 method, standard deviation method and CRITIC (criteria importance though intercriteria correlation) approach, a combined weighting method, CWMDS (combined weighting method based on the combination of difference and similarity), was constructed, which embodies the two goals of “horizontal similarity and vertical difference”. The experimental results show that CWMDS achieves better results in many aspects. The empirical results show that the air transportation subindustry was the best in CSR performance while the high-speed transportation subindustry was the worst. Finally, this paper put forward some policy suggestions to promote China’s transportation enterprises to fulfill their social responsibility.

Corporate Social Responsibility Practices in the Energy Industry — Trends of Change

ABSTRACT The purpose of the article is to analyse and evaluate corporate social responsibility practices as a response of companies to the expectations of a wide range of stakeholders. In the article, the authors perceive CSR practices as a way of conducting market activities in accordance with the expectations of stakeholders, with those not being a one-time act but a continuous effort to improve the areas of the company’s environment requiring support and the entity selected for analysis-which is a Polish energy industry capital group-Energa Group. It is a large entity whose activities can significantly and, in many ways, affect the environment. The analysis was based on secondary sources, including, in particular, the cyclical CSR reports and non-financial reports of the Energa Group. The research results show the trends of changes in CSR practices in the analysed company over the last 10 years (2011–2021), which can be used in the formulation of subsequent CSR programmes of the Energa Group and provide inspiration for other entities.

Research on Corporate Social Responsibility Evaluation Based on Improved CRITIC-TOPSIS—A Case Study of Listed Companies in China’s Pharmaceutical Distribution Industry

Corporate social responsibility (CSR) has garnered considerable attention from countries, institutions, enterprises and social groups. However, the lack of research on CSR evaluation system for industries has impeded its development and construction across various industries. Therefore, given the close association of pharmaceutical distribution enterprises with personal health, there exists a pressing need to explore the CSR in this domain. This paper establishes a CSR evaluation index system for pharmaceutical distribution enterprises, employing a combination of documentary analysis and in-depth interviews. This index system comprises 7 CSR criterion layers (e.g., responsible governance and employee responsibility) and 56 index layers. 25 listed companies in China’s pharmaceutical distribution industry are chosen as research objects, and this study also establishes an evaluation model for the CSR of pharmaceutical distribution companies through the improved Criteria Importance Though Intercrieria Correlation (CRITIC) method combined with The Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) method. The empirical analysis reveals that the responsible governance criterion layer and the social development criterion layer demonstrate the best performance, while the supplier, customer and patient responsibility criterion layer exhibit the worst performance.

A conceptual study on Evaluating corporate social Responsibility of Anand Milk Union Limited (Amul)

A conceptual study on Evaluating corporate social Responsibility of Anand Milk Union Limited (Amul)

Exploring the relationship of ESG score and firm value using fsQCA method: Cases of the Chinese manufacturing enterprises.

The basic purpose of a business is to maximize value. With the increased expectations for companies’ social responsibility practices and sustainability, sustainability management has become a must for many companies to maximize value in the current competitive environment. Environmental, social and governance (ESG) are widely used indicators to evaluate corporate social responsibility performance. However, there is a lack of combined view on the three dimensions. This study aims to explore the sources of corporate value from the sustainability perspective. By using fsQCA (fuzzy-set qualitative comparative analysis), we proposes a configurational model consisting of environmental, social, governance, size and profitability to investigate the value-enhancing mechanisms of corporate social responsibility. The study shows that high enterprise value can be achieved through multiple paths, which can be categorized as resource-constrained type, slack resources type and good management type.

A conceptual study on Evaluating corporate social Responsibility of Anand Milk Union Limited (Amul)

A conceptual study on Evaluating corporate social Responsibility of Anand Milk Union Limited (Amul)

Disentangling Consumers’ CSR Knowledge Types and Effects

This paper examines consumers’ objective knowledge of corporate social responsibility (CSR) for brands over different product categories, and investigates whether objective knowledge influences attitudes to CSR, and the relationships between demographics and objective knowledge. The research uses an innovative approach to examining consumer CSR knowledge via (largely) unprompted recall. The analysis uses independent judges to score actual consumer objective knowledge of the CSR of well-known brands against the policies and actions of the brand owner. The research reveals that participants’ objective knowledge of CSR was limited or, in many cases, there was no knowledge. Further, the number and type of CSR policies did not influence overall evaluations of CSR. However, where objective knowledge was held, it did positively influence evaluations. The findings of the research direct managerial attention towards improvement of the communication of CSR, including using the research methodology here to evaluate the success of current communications.

The Construction of an Evaluation System of Corporate Social Responsibility to Employees: An Empirical Study in the Chinese Clothing Industry

Recently, with the intensification of employee suicides in well-known international companies such as Facebook and Pinduoduo, people are paying more and more attention to the violation of employee rights and interests. As an important embodiment of safeguarding the legitimate rights and interests of employees, the corporate social responsibility to employees has become one of the focuses of academic discussions. The aim of this article is to build a corporate social responsibility evaluation system for employees for Chinese clothing companies. As a representative of labor-intensive enterprises, enterprises in the cloth industry often need to rely on the strength of their employees to create value more than ordinary enterprises. Therefore, it is of practical significance to study the corporate social responsibility of employees in the cloth industry. In addition, China is an important exporting country of clothing in the world, and its market environment is different from that of developed countries. Research with Chinese enterprises as samples may lead to different conclusions. Finally, unlike general CSR, the evaluation of employee CSR needs to consider the importance of subjective and objective factors. At this time, the use of the catastrophe progression method can more accurately evaluate the weight of each factor. The result of our research on 100 Chinese clothing companies shows that enterprises with higher rankings in clothing industry will fulfill social responsibility to employees better. The use of the catastrophe progression method to evaluate corporate social responsibility to employees can reduce errors caused by subjective steps such as assigning weights in Analytic Hierarchy Process (AHP) and improve the accuracy of evaluation.

Sensemaking factors influencing the engagement in corporate social responsibility

AbstractThis article analyses the sensemaking factors influencing the corporate social responsibility (CSR) engagement of management students. CSR is a complex enterprise, producing different related goals and consequently ambiguity, significantly restricting individuals' engagement in it. While studying the processes involved in CSR engagement decision‐making is key to understanding why individuals behave differently, these processes have not been extensively researched. To fill this gap, we explore antecedents related to the cognitive processes influencing CSR engagement. The main contribution lies in providing a new typology and the empirical presentation of three sensemaking factors influencing CSR engagement, depending on the value attached to the decision to engage and emotions. The results also describe how ambiguity may discourage CSR engagement, and how the business case approach is enhanced. Overall, this research improves our understanding of antecedents of CSR engagement as well as cognitive and emotional processes shaping CSR evaluations.

Evaluation of Corporate Social Responsibility programs for local communities around mining companies in Kalimantan, Indonesia: environmental, economic, and social perspectives

The purpose of this study is to evaluate Corporate Social Responsibility (CSR) programs for local communities around mining companies in Kalimantan, Indonesia, based on environmental, economic, and social perspectives. We create evaluation criteria consisting of; six on the environmental perspective, three on the economic perspective, and two on the social perspective. CSR reports are collected from the company website. Each company was given a score based on whether these evaluation criteria were present (1) or absent (0). The evaluation scores of the CSR mining companies programs’ in Kalimantan, Indonesia are high in considering cleaner production, waste reduction, material flow management, and recycling, committed to managing energy and water, developing infrastructures surrounding mining companies, has good corporate ethics, and encourages employees to volunteer for social causes and provides incentives for these activities; medium in committed to following all applicable laws and policies concerning environmental standards and policies, committed to conserving biodiversity, committed to managing sound and vibration from mining activities as well as protecting the air quality around the mining area, and enhancing self-employment options for local communities; low in taking long-term factors into accounts, such as global climate change and other environmental threats, and providing jobs opportunities for local communities. From the evaluations above, access to information, public participation, and transparency in discussing areas of corporate-community issues are all things that mining companies must improve. If there is a lack of congruence between aim, activity, and effect, civil society organizations should frequently criticize mining companies' CSR operations.

Convergence or Divergence? China Invested Firms’ E&E Evaluation of CSR in Southeast Asia

AbstractUsing the 2019 China Invested Firms and Employees Survey (CIFES), this study explores the convergence of Chinese enterprise and employee (E&E) evaluation in Southeast Asian countries. The results show that convergence varies greatly across the nine Southeast Asian countries. Union organisations and economic factors play a key role in convergence. Firms with labour unions report a more effective corporate social responsibility (CSR) performance than others, while employees in the construction sector report their firms’ CSR and those in the manufacturing and service sectors. Interestingly, the number of years worked by an employee correlates positively with their perception of firms’ CSR performance.