Core Services Research Articles

Why Must Journals at the University Level be Well Managed to Support the Era of University Independence?

Scientific journals have a vital role, from developing and disseminating science and technology to becoming a source of income generating for universities. Semarang State University has 166 journals, both National and Scientific Journals, spread across all faculties, study programs, institutions, and postgraduate programs. Many journals demand a good governance system characterized by a comprehensive service system. These procedures ensure consistent implementation and clear division of roles, so that journal management is carried out consistently, accountable, transparently, and professionally. This study aims to compile the main indicators of core services that must exist in journal management units at universities to support improving the performance of university journals that are consistent, accountable, transparent, professional, and able to capture future business opportunities. This type of research uses Participatory Action Research. The sampling technique is purposive sampling, and qualitative data is analyzed using content analysis. The study results found that the management of professional journals that have an orientation to business development at the university level requires a minimum of 10 key roles with 12 minimum service systems that must be developed. From these results, the next step is to develop an adequate information system outside of OJS to improve the performance of managers and services.

Core and supplemental elements of hospitality in the sharing economy: Insights from semantic and tonal cues in Airbnb property listings

Advances in peer-to-peer sharing, made popular by platforms like Airbnb, have altered previous conceptualizations of the lodging hospitality product. This study performs semantic and tonal analyses on a large-scale dataset collected from Airbnb. Our results support a concept of lodging hospitality that comprises core products and services, supplemental customer care, and a third factor we term ‘host sharing.’ Furthermore, the study offers insight into the topics and rhetorical tactics currently defining lodging hospitality marketing on the Airbnb platform. These findings can be used to provide guidance for Airbnb hosts to provide suitable information in their listings. • The disruption of the hospitality industry in the era of peer to peer sharing or the “gig” economy is explored. • Conceiving a new conceptualization of hospitality is argued for. • Semantic and tonal analyses on a large scale and rich dataset collected from Airbnb is performed and results are presented. • A philosophical shift away from the dominant position of the consumer in defining the concept of hospitality is revealed. • Establishes a different balance of rights, and possibly power, between hosts and guests.

Something Republicans and Democrats can agree on: Support for integrated behavioral health.

Barriers to the spread of integrated behavioral health and primary care continue to limit progress on meeting critical needs for mental health and substance use disorder services. The recent Bipartisan Policy Center Report (2021) provides key policy recommendations to address these barriers and accelerate the adoption of integrated behavioral health in Medicaid and Medicare. Having bipartisan support presents a policy window of opportunity to advance integrated behavioral health through advocacy for implementation of these recommendations, parallel changes to occur in employer-based and other commercial insurance plans, and development of operationalized standards for core service delivery elements. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Peningkatan Kepatuhan Five Moment Kebersihan Tangan Pada Perawat: Quasi Eksperimental Dengan Intervensi Pelatihan Caring Di Rumah Sakit Dr. H. Marzoeki Mahdi Bogor

The Improvement of Compliance on “five moment of Hand Hygiene in Nurses”: Quasi Experimental on Caring Training at Marzoeki Mahdi Bogor 
 Sri Redjeki Julianingsih1,Tutiany2, Hary Susilo3 Post Graduate Programe Master Of Nursing Sint Carolus Jakarta1,Poltekes Jakarta 12, Universitas YAI Jakarta3
 Email:sriredjekijulianigsih@gmail.com
 
 
 ABSTRACT
 
 WHO noticed the incident happened to the patient because of bad medical service in the hospital. The infection has become the world’s burdency. The global burdency has not been found the causes yet, Because the surveillance activities or data collecting are difficult to be announced openly nor be reliable related to the infection incident in the medical service especially at the hospital. The incident number of healthcare Associated Infections or infections happen in the hospital mostly are caused by inobediency of doctors, nurses, and other medical paramedics in doing hand hygiene. Many researchers say that in-obediency of Hand Hygiene happens because of lacking knowledge, uncaring attitude and behaviour, no role models for the paramedic, no strict punishment from the chief and limited facilities and infrastructure. A caring nurse who is as the core service in the hospital must be responsible in educating and implementing of nursing care towards all procedures in keeping the safety patients. Therefore, the obediency of Hand Hygiene is the main foundation to prevent the infections for the patients in the hospital.The research has goals to know the influence of Caring Training towards the improvement of attitude, knowledge, behaviour, and the obediency of nurses and Team leader on Five Movement activity of Hand Hygiene at Dr.H.Marzoeki Mahdi hospital in Bogor.
 Quasy Experimental Pre Test and Post test design is used in this research, Samples in the research are 186 people who divided into 186 nurses as intervention group given 2 days Caring Training and 77 people as control group, the technique is used by taking the total sampling. The research used T-Test which showed that Caring Training had influences on the improvement of knowledge, attitude, and nurses’ behaviour (p=0,000) of the obediency on Five Movement Hand Hygiene. The research showed that Caring Training could be one of methods in increasing the quality of nursing care in assuring the safety patients to be free from the infection incident while patients are in the hospital.
 
 Keywords: obediency, hand Hygiene, five movement, caring training.
 

Reception and Responses to the COVID-19: Cambodian and Laotian Experience in Bayou La Batre, Alabama

Anarchist thinkers have long identified the jealousy inherent to the modern state; an exclusive sovereignty claimed against other nation states, secessionists, non-state geopolitical actors, and especially against independent organisation by the people themselves. However, under neo-liberalism, the centrality of the state has been eroded and much of its productive capacity and governing power has been ceded to private corporations and supranational bodies. Conceived thusly, the state no longer jealously guards its sovereignty, but hands it over willingly. The Covid-19 crisis appears to confirm this ‘unjealous’ ceding of productive capacity, with the UK government handing out billions of pounds to private corporations to carry out core services and meet essential needs. On closer inspection though, the neo-liberal principle of market competition has been absent during the crisis, and the cronyistic embrace between the government and private corporations has (further) blurred the distinction between state and capital. Moreover, the crisis has in fact enflamed the state’s inherent jealousies, as evident in attempts to co-opt and suppress the upwelling of mutual aid initiatives that have autonomously addressed peoples’ needs during the crisis.

Sports Event Management Benefits & Issue

The Asian Game, which was hosted in New Delhi in the 1950s, was the catalyst for the formation of sporting event administration in India. It was created with the goal of comprehending the rapid rise in sports event management in the Indian economy via constant and proper monitoring of sports and event management. This study investigates and presents a brief summary of some popular sports events in India, as well as how they are arranged. With reference to organisations whose core service is related to sports, sport management comprises any combination of principles related to planning, organising, directing, budgeting, advertising, leading, and evaluating (DeSensi, Kelley, Blanton, and Beitel, 2003). The most significant benefit of sports event management is the ability to plan, organise, and advertise the sporting event. Various sporting events, such as the Olympics Games and other similar events, have been emphasised, as well as a brief overview of the Indian Premier League (IPL) and the Pro Kabaddi League (PKL) and their growth prospects.

“Dirty Work” in the Context of COVID-19: Sex Workers’ Adaptation in Taiwan

The COVID-19 pandemic primarily affects people in precarious conditions, and sex workers are in a vulnerable position because their occupation is usually considered “dirty work.” Examining the cases in Taiwan, we find that contrary to general imagination, sex workers managed to make their living not only by diversifying their economic activities but also by reorganizing their core services—sex. Moreover, they were able to adapt their relations with peers and clients and gained social capital that empowered them to alleviate negative impacts brought by the pandemic.

Business incubation initiatives and innovation capabilities of micro-sized enterprises: Exploring the software ICT value chain

Promoting innovative capabilities in Small and Medium Scale Enterprises (SMEs) is crucial if African countries are to progress in terms of being active in the Global Value Chain (GVC) and achieve inclusive development. Enhancing innovative capabilities in the Information Communication Technology (ICT) sector has been identified as strategic to Nigeria tapping into the GVC and deepening industrial sustainable development. Despite increasing awareness that enhanced innovative capabilities can foster the integration of SMEs into the GVC, there still exists scanty evidence of SMEs’ innovative capabilities, especially in the ICT sector and software sub-sector in Nigeria. This paper broadly explores SMEs’ innovative capabilities in the ICT–Software Incubator sub-sector in Lagos metropolis. Specifically, the paper seeks to understand what limits SMEs’ innovative capabilities and the kinds of government support required to mitigate the effects of these factors. The study used 200 SMEs and 10 key incubator hubs operating in the sub-sector as a case study as well as in-depth interviews with the owners/managers. Our findings show that there is improvement in the software sector’s knowledge and development and its value chain in the country; most businesses copy innovative concepts from abroad, adopting about 30% local innovation content due to the high demand for foreign software innovations by clients; overall most incubation hubs are underperforming in their core services to incubating firms; and poor educational infrastructure, brain drain and poor support from the government are key challenges facing the sector. We recommend a strong peer review among the innovation hubs and a check on the brain drain in the sector.

EUROPEAN ITS PLATFORM: RETHINKING ITS

The expectations placed on the existing European transport infrastructure are increasing due to the growing mobility needs of the population on the one hand and the rising volume of freight traffic on the other. The aim of the European ITS Platform is to increase the efficiency of the TEN-T core network through a better use of the existing infrastructure by implementing Intelligent Transport Systems (ITS). It fosters interoperability and the development of uniform technical standards by monitoring and disseminating the results delivered by the five CEF ITS Road Corridor Projects.One major outcome is the drafting of the “Reference Handbook for harmonized ITS Core Service Deployment in Europe”. This digital freely available handbook comprises a series of guidance and advice for use by road authorities and operators to support them in the development of their strategic approach, design development, deployment, installation and operation of ITS and remain compliant with European legislation. Its key features include: Deployment Guidance for 14 different ITS Services, including DATEX reference profiles, Guidance on the provision and use of traffic information provided under the European Directive (2010/40/EU), C-ITS developments, Knowledge gained from the collection of 100 Best Practices etc.

Youth and family members make meaningful contributions to a randomized-controlled trial: YouthCan IMPACT.

BackgroundThere are growing calls to engage service users in research about issues relevant to them. Youth and family members can make meaningful contributions to research projects, improving quality and relevance. However, more information is needed on the contributions that youth and family members can make to various study designs.ObjectiveThis paper describes the contributions that youth and family members have made to a multi‐site pragmatic randomized‐controlled trial, YouthCan IMPACT, and the way project‐based engagement learnings accelerated change at the institutional level and beyond.ResultsYouth and family members were full members of the project team, including the project's core governance and working groups. They contributed to project leadership, as funding co‐applicants and as equal members of the governance team. They were also engaged in study design. Youth defined the primary outcome measure and contributed to decisions on all secondary measures. The service pathway was co‐designed with youth and family members; for example, they guided the inclusion of peer support and a family member intervention as core service components. Study implementation contributions included ensuring a youth‐ and family‐friendly research process and training research staff on working with youth and family members. Knowledge translation activities have included youth and family members as co‐presenters and manuscript co‐authors. The learnings from this trial have been leveraged to expand youth and family engagement at the institution and beyond.ConclusionsYouth and family members make substantial contributions to complex research projects, including randomized‐controlled trials, thereby improving project design, study implementation, associated interventions, and knowledge translation.

Can Global, Extended, and Repeated Ransomware Attacks Overcome the User's Status Quo Bias and Cause a Switch of System?

Ransomware (RW) attacks’ effectiveness has increased causing far reaching consequences that are not fully understood. The ability to disrupt core services, the global reach, extended duration and the repetition has increased their ability to harm an organization. One aspect that needs to be understood better is the effect on the user. The user in the current environment is exposed to new technologies that might be adopted but there are also habits of using existing systems. The habits have developed over time with trust increasing in the organization in contact directly and the institutions supporting it. This research explores whether the global, extended and repeated RW attacks reduce the trust and inertia sufficiently to change long held habits in using information systems. The model tested measures the effect of the RW attack on the e-commerce status quo to evaluate if it is significant enough to overcome the user’s resistance to change.

Community-informed, integrated, and coordinated care through a community-level model: A narrative synthesis on community hubs

We identify the core services included in a community hub model of care to improve the understanding of this model for health leaders, decision-makers in community-based organizations, and primary healthcare clinicians. We searched Medline, PubMed, CINAHL, Scopus, Web of Science, and Google from 2000 to 2020 to synthesize original research on community hubs. Eighteen sources were assessed for quality and narratively synthesized (n = 18). Our analysis found 4 streams related to the service delivery in a community hub model of care: (1) Chronic disease management; (2) mental health and addictions; (3) family and reproductive health; and (4) seniors. The specific services within these streams were dependent upon the needs of the community, as a community hub model of care responds and adapts to evolving needs. Our findings inform the work of health leaders tasked with implementing system-level transformations towards community-informed models of care.

46.2 Transition From an In-Person to a Remote Pediatric Collaborative Care Model During COVID-19: Effect on Program Efficiency and Outcomes

The COVID-19 pandemic accelerated the transition of many ambulatory services to a remote model, including integrated pediatric behavioral health. And while there exists a body of evidence around the effectiveness of pediatric integrated care, there is a dearth of research on delivering these services virtually. Beginning in March of 2020, the Northwell Pediatric Collaborative Care Program transitioned to an entirely remote model, with services delivered either via phone or telehealth. This poster will examine the effect of these changes on key measures of program efficiency and effectiveness. Looking at a cohort of care managers present before and after the model change, we compared a series of process and outcome measures during the same 6-month period (July to December) of 2019 and 2020. The core services delivered included assessment, brief therapy, collaborative medication management, and care coordination. The specific data points examined were the number of unique monthly patient contacts, the total number of patient contacts, the types of contacts provided, and the depression and anxiety improvement rates on the Patient Health Questionnaire-9A (PHQ-9A) and the Generalized Anxiety Disorder-7 (GAD-7), respectively. The number of unique monthly patient contacts rose by 72% (n = 621 vs n = 1071), while the total number of contacts rose by 86% (n = 859 vs n = 1601). Eighty-eight percent of care management contacts were delivered in person and 12% by phone in 2019, whereas 70% of contacts were by phone and 30% by telehealth in 2020. The depression improvement rate increased from 53% to 64%, while the anxiety improvement rate decreased from 63% to 57%. These results suggest that a remote model may be a viable option for some patients receiving integrated pediatric services. The number of patients served and number of contacts increased significantly, suggesting potential for greater operational efficiency, while the high proportion of phone contacts in 2020 may reflect initial challenges with telehealth connectivity and patient preference. Improvement in adolescent depression outcomes suggest that clinical effectiveness was maintained, while anxious patients seemed to have fared less well with this approach. Further examination of clinical outcomes will be necessary to best understand what works for whom and how to best use remote integrated care offerings going forward.

Growth of IPS Supported Employment Programs in the United States: An Update.

Individual placement and support (IPS), an evidence-based supported employment practice, is a core service in community mental health in the United States. Several factors promote the growth of IPS, including a network of 24 states participating in a learning community devoted to expanding IPS services. This study examined growth of IPS in the United States from 2016 to 2019, comparing growth rates for states within and outside the learning community. This national survey included telephone interviews with 70 representatives from state mental health and vocational rehabilitation agencies in 50 states and the District of Columbia, replicating methods of a 2016 survey. The primary outcomes were the number of IPS programs and clients served. The survey inquired about four indicators of state-level support for IPS implementation and sustainment: collaboration between state agencies, independent fidelity reviews, technical assistance and training, and funding. In 2019, 41 (80%) of 50 states and the District of Columbia had IPS services, with 857 IPS programs serving an estimated 43,209 clients. Between 2016 and 2019, the number of programs increased from 272 to 486 in 22 learning-community states and two learning-community counties, and from 251 to 371 in 18 states outside the learning community. State-level support for IPS was significantly greater in learning-community states, compared with non-learning-community states. IPS services expanded substantially in the United States between 2016 and 2019. Learning-community states had more rapid growth and provided greater implementation support, facilitating implementation, expansion, and sustainment of high-fidelity IPS. Nevertheless, access to IPS remains limited.

Design of a small-scale and failure-resistant IaaS cloud using OpenStack

Purpose Major public cloud providers, such as AWS, Azure or Google, offer seamless experiences for infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS). With the emergence of the public cloud's vast usage, administrators must be able to have a reliable method to provide the seamless experience that a public cloud offers on a smaller scale, such as a private cloud. When a smaller deployment or a private cloud is needed, OpenStack can meet the goals without increasing cost or sacrificing data control. Design/methodology/approach To demonstrate these enablement goals of resiliency and elasticity in IaaS and PaaS, the authors design a private distributed system cloud platform using OpenStack and its core services of Nova, Swift, Cinder, Neutron, Keystone, Horizon and Glance on a five-node deployment. Findings Through the demonstration of dynamically adding an IaaS node, pushing the deployment to its physical and logical limits, and eventually crashing the deployment, this paper shows how the PackStack utility facilitates the provisioning of an elastic and resilient OpenStack-based IaaS platform that can be used in production if the deployment is kept within designated boundaries. Originality/value The authors adopt the multinode-capable PackStack utility in favor of an all-in-one OpenStack build for a true demonstration of resiliency, elasticity and scalability in a small-scale IaaS. An all-in-one deployment is generally used for proof-of-concept deployments and is not easily scaled in production across multiple nodes. The authors demonstrate that combining PackStack with the multi-node design is suitable for smaller-scale production IaaS and PaaS deployments.

Mobile Phone Buying Decisions among Young Adults: An Empirical Study of Influencing Factors

Owing to the novelty and dynamism of mobile phone shopping behavior of adults within the context of contemporary social, technological, and market norms necessitated the need to study this phenomenon frequently. In the same league, there is a pressing need to empirically examine the mobile shopping behavior of young adults in Pakistan. This paper examines the factors influencing mobile phone shopping behavior within the context of young adults in Pakistan. First, a questionnaire-based survey consisting of a five-point Likert scale was conducted. A total of 416 respondents provided their complete responses. Then, we employed the structural equation modeling (SEM) model using AMOS 24 to empirically test the hypothesized model. The empirical results revealed that price and attractiveness positively influence mobile phone buying behavior among young adults in Pakistan. On the other hand, Service Encounter, Convenience, Avoidance of Core Service Failure, and Response have negative but statistically insignificant influences on mobile phone buying behavior in Pakistan. This finding revealed that the mobile shopping behavior of young Pakistani adults is predominantly influenced by the price of mobile phones and their attractiveness. Therefore, it is highly recommended that companies need to offer affordable mobile phone prices. Additionally, the attractiveness of the mobile phone needs to be maintained at competitive prices.

Machine Learning as a Service for DiSSCo’s Digital Specimen Architecture

International mass digitization efforts through infrastructures like the European Distributed System of Scientific Collections (DiSSCo), the US resource for Digitization of Biodiversity Collections (iDigBio), the National Specimen Information Infrastructure (NSII) of China, and Australia’s digitization of National Research Collections (NRCA Digital) make geo- and biodiversity specimen data freely, fully and directly accessible. Complementary, overarching infrastructure initiatives like the European Open Science Cloud (EOSC) were established to enable mutual integration, interoperability and reusability of multidisciplinary data streams including biodiversity, Earth system and life sciences (De Smedt et al. 2020). Natural Science Collections (NSC) are of particular importance for such multidisciplinary and internationally linked infrastructures, since they provide hard scientific evidence by allowing direct traceability of derived data (e.g., images, sequences, measurements) to physical specimens and material samples in NSC. To open up the large amounts of trait and habitat data and to link these data to digital resources like sequence databases (e.g., ENA), taxonomic infrastructures (e.g., GBIF) or environmental repositories (e.g., PANGAEA), proper annotation of specimen data with rich (meta)data early in the digitization process is required, next to bridging technologies to facilitate the reuse of these data. This was addressed in recent studies (Younis et al. 2018, Younis et al. 2020), where we employed computational image processing and artificial intelligence technologies (Deep Learning) for the classification and extraction of features like organs and morphological traits from digitized collection data (with a focus on herbarium sheets). However, such applications of artificial intelligence are rarely—this applies both for (sub-symbolic) machine learning and (symbolic) ontology-based annotations—integrated in the workflows of NSC’s management systems, which are the essential repositories for the aforementioned integration of data streams. This was the motivation for the development of a Deep Learning-based trait extraction and coherent Digital Specimen (DS) annotation service providing “Machine learning as a Service” (MLaaS) with a special focus on interoperability with the core services of DiSSCo, notably the DS Repository (nsidr.org) and the Specimen Data Refinery (Walton et al. 2020), as well as reusability within the data fabric of EOSC. Taking up the use case to detect and classify regions of interest (ROI) on herbarium scans, we demonstrate a MLaaS prototype for DiSSCo involving the digital object framework, Cordra, for the management of DS as well as instant annotation of digital objects with extracted trait features (and ROIs) based on the DS specification openDS (Islam et al. 2020). Source code available at: https://github.com/jgrieb/plant-detection-service

Sabolich Prosthetics and Research: A Continuing Journey on the Road Less Traveled.

The Sabolich family had made a unique contribution to both the clinical practice of Prosthetics and Orthotics as well as the business of prosthetics and orthotics. In preparing for this Special Edition, as Co-Editor-in-Chief, I felt it important to include the story of the Sabolich vision for prosthetic clinical practice and their experiences in achieving that vision. Their story is an important part of the history of prosthetic clinical practice in the United States. Their rethinking of what a clinical practice could look like and function as was far-sighted. Achieving it required both risk taking, as well as a new business model. The reaction from other Prosthetic and Orthotic practitioners was strong. Some saw the new model as visionary while others found it provocative. The model was based on a concierge style practice, which provided a premium service to a patient from first appointment to providing and maintaining of their device. They then went further than that by incorporating in-house research into their facility to develop new and innovative prosthetic approaches that would make them leaders in the field of socket design and fit. Their vision was to be a Center of Excellence for Prosthetics and Orthotics Practices, a vison that many people within the sector would likely agree was achieved. I invited current CEO of Scott Sabolich Prosthetics and Research to reflect back on the history of his family's business and how multiple generations of his family were able to see gaps and create opportunities where others could not see beyond the status quo and even fought hard to maintain the status quo. The evolution of this company provides insight into the successful development of novel business practices and economics in Prosthetics and Orthotics, while staying true to core service principles. The result was a business model that, in hind sight, had future-proofed the company in the face of the global economic challenges that impacted the sector in 2008-9 and beyond. It is also an indicator of what opportunities there are, at the business, clinical and technical levels, for those who take the risk of breaking from the status quo. Because of time and capacity constraints on the part of Mr. Scott Sabolich, it was agreed that his professional opinions and insights would be done in an interview format.

Inpatient Patient Satisfaction Influenced By Core Service Quality And Peripheral Service Quality (Study At Dr. SOEGIRI Hospital In Lamongan Regency)

This study aims to examine and analyze the effect of core service qualityand peripheral service quality on Patient Satisfaction at RSUD Dr.Soegiri Lamongan. The number of samples in this study were 36patients RSUD Dr. Soegiri Lamongan. Data collection techniques usingquestionnaires, interviews, and literature review. Analysis of the data inthis study is multiple linear regression analysis using SPSS 26 software.The results of this study indicate that core service quality and peripheralservice quality have a significant effect on Patient Satisfaction inpatientDr. Soegiri Lamongan in parallel or simultaneously

Service-oriented collaboration framework based on cloud platform and critical factors identification

Previous studies normally investigate the collaboration elements associated with cloud platform from a single perspective, such as information, resource or business coordination, failing to examine service value chain collaboration from a systematic perspective. In fact, service value chain collaboration is affected by multi-dimensional factors and these factors often interact with each other. Considering collaboration elements separately is unfavorable to the value improvement of whole service chain. In this work, a collaborative service model is proposed from the dimensions of product life cycle, core service businesses and stakeholders through system engineering analysis, by which the multi-stakeholder and multi-process collaboration are illustrated. Then, a collaboration framework based on cloud platform is developed for service value chain with a comprehensive consideration of coordination mechanism, cloud platform services, businesses collaboration and goals collaboration. To determine the critical factors affecting service value chain collaboration, a hybrid methodology, which integrates Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Interpretative Structural Modelling (ISM), is presented to identify the intensity of causal relationship and to develop the hierarchical structure among multi-dimensional collaboration elements. The results of the present work provide valuable insights into the overall implementation and practical operation of service value chain collaboration in the cloud platform environment, thereby accelerating the transformation of manufacturing industry into servitization.