This paper examined the practical impact of price-based demand-side management (DSM) for occupants of an office building connected to a renewable energy microgrid. There has been an absence of studies that have analyzed occupant reactions, in terms of perceived practicality, regarding the implementation of DSM in conjunction with factors including renewable energy generation, load shifting and energy costs. An increased understanding of the practicality of DSM will support future improvements in building energy efficiency and sustainability. Ten occupants of the National Build Energy Retrofit Test-bed (NBERT) were selected as a case study. The electricity consumption pattern of the NBERT occupants was derived over a period of two years. Five unique DSM schedules were developed for each of the NBERT occupants, and a survey was carried out to investigate the practicality of these DSM schedules. A real-time electricity pricing tariff, electricity CO2 intensity, three feed-in tariffs and two microgrid control methods were evaluated to assess the practicality of each DSM schedule on the ten NBERT occupants. The results showed that the incorporation of onsite renewable energy generation with price-based DSM had a positive impact (r = 0.69–0.75) on occupant practicality. Onsite renewable energy generation was able to offset the demand for expensive electricity from the grid during peak hours, which aligned with the occupants’ typical work schedules. However, the introduction of a feed-in tariff with a renewable energy microgrid made price-based DSM less practical (r = 0.15–0.64).
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