Potential drop at the oxide film/solution interface plays a critical part in numerous electrochemical processes, especially for the passivated metal-electrolyte system, affecting the passive film breakdown and the pitting initiation. There are still some controversies over the dependence of potential drop at the passive film/solution interface (φf/s) on potential and pH of electrolyte. Herein, we develop a model presenting the linear dependence of φf/s on both potential and pH, as represented by φf/s=φf/s(V=0,pH=0)0+αV+βpH. By analyzing the surface charge (i.e., point of zero charge, pHpzc) and performing first-principles calculations, we provide the insights into the effect of potential and pH on the φf/s, and into the linear relation between φf/s with pH beyond the Nernst relation that is attributed to the role of point defects in pHpzc of passive film on iron. In addition, two methods, e.g., a combination of Mott-Schottky measurement with first-principles, contact angle titration, are suggested to determine the values of α, β and φf/s(V=0,pH=0)0, respectively. The study of passivity of iron in borate buffer solutions validates our model.