Consumer Visits Research Articles

Analysis of the Potential of Commercial Corridor Based on Consumer Movement Interactions in Central Jakarta

In the evolving landscape of modern commercial development, the potential of Jakarta’s shopping center corridors has emerged as a key area of interest. Consumer lifestyle behavior shifts, technological advancements, and design innovations have shaped new trends in the retail industry. The development of modern shopping centers has brought significant changes in consumer movement patterns in various metropolitan cities, including Central Jakarta. Utilizing empirical data from bustling shopping centers, the research employs the Huff and Gravity models to analyze consumer movement patterns. These models offer a nuanced understanding of how factors like accessibility, population density, and urban design influence consumer choices. The results show that ITC Roxy has the highest probability of consumer visits, while H. M. Saleh Ishak Street, Sutan Syahrir Street, Dr GSSJ Ratulangi Street, Menteng Raya Street, Kramat Kwitang Street, and Pasar Senen Street have the highest interaction volumes due to their proximity to arterial roads and collectors. The results reveal a significant shift in consumer movement behavior, driven by urban development and demographic changes, underscoring the urgency for adaptive commercial planning.

The Influence Of Promotions And Facilities On Guest Decisions To Visit The Grand Arkenso Park View Hotel Semarang

Currently, business competition in the hospitality sector is very tight. then hotel management must be competitive in competing, management must carry out attractive promotions, also provide good facilities, so that they can influence consumer visits..The purpose of this research is to examine and analyze the influence of promotions and facilities on consumer visits. This research was conducted at the Grand Arkenso Park View Hotel Semarang. The sampling technique used the probability sampling technique with the accidental sampling method, and the data collection technique used the survey method through a questionnaire. The sample size taken using the Slovin formula is 92 respondents. data processing method using multiple linear regression method with the help of SPSS (Product Solutions and Service Statistics). The test results prove that promotions and facilities have a significant and positive effect visiting guest.

FAKTOR-FAKTOR PERMINTAAN DAN NILAI EKONOMI AGROWISATA SWEETBERRY DENGAN PENDEKATAN TRAVEL COST METHOD

Sweetberry agrotourism is the largest strawberry farming in Puncak, Cipanas Cianjur, West Java. This agrotourism has the potential of nature, tourism, conservation, and economic potential. The purpose of this research is to identify the characteristics and assessment of visitors, identify factors influencing tourism demand, and estimate the value of agrotourism economy. The economic value is analyzed using by method of TCM (Travel Cost Method). This method is calculated based on total consumer surplus, travel cost coefficient, and total respondent's visit. Average travel costs incurred from a total of 379 respondents during the trip is Rp. 413.699 and the total cost of the entire trip is Rp.156.792.000. Surplus of consumer visits is Rp. 12.670 and the individual consumer surplus visits is Rp.33. The economic value generated for one year is Rp. 237.600. The factors that influence the demand is income, distance and time to know location. While the factors that do not affect the demand is travel cost, education, number of dependents in the family, gender, and age of visitor.

ECONOMIC VALUATION AND THE DETERMINANTS OF DEMAND FACTORS OF BANDUNG STRAWBERRY AGROTOURISM, WEST JAVA, INDONESIA

Strawberry agrotourism is the most extensive strawberry farming in Bandung, West Java. This agrotourism has the potential for nature, tourism, conservation, and regional economic potential. This research aims to identify the characteristics and assessment of visitors, identify factors influencing tourism demand, and estimate the value of the agrotourism economy. The economic value is analyzed using the method of TCM (Travel Cost Method). This method is calculated based on total consumer surplus, travel cost coefficient, and respondent visits. The average travel cost incurred by 379 respondents during the trip is IDR. 413,699, and the total cost of the entire journey is IDR.156,792,000. The surplus of consumer visits is IDR. 12,670, and the individual consumer surplus visits are IDR.33. The economic value generated for one year is IDR. 237,600. The factors that influence the demand are income, distance, and time to know the location. At the same time, the factors that do not affect the market are travel cost, education, number of dependents in the family, gender, and age of visitors.

How bad is crime for business? Evidence from consumer behavior

Understanding how consumers respond to crime offers evidence of how safety perception impacts individuals daily choices and has important implications for economic development of communities. This paper investigates the impact of local crime on subsequent consumer visits to food and entertainment retails using a novel longitudinal dataset with point-specific crime and consumer visit data. We leverage the richness of our data to account for unobserved heterogeneity and time variant confounders through temporal and geographical variation. Our results show that consumers respond more strongly to property and street crimes. The response concentrates on the venue visit decision rather than the intensity of consumption (i.e. duration) in the venue.

Profil Distribusi Apotek di Kabupaten Banyumas berdasarkan Sistem Informasi Geografi dan Korelasinya dengan Jumlah Kunjungan dan Resep Tahun 2019

The distribution of pharmacies in Indonesia is still becoming a problem. Pharmacies are
 mostly available around healthcare facilities such as hospitals, service providers, trade
 centers, transportation facilities, and main roads. The study aims to describe the distribution
 profile of pharmacies based on Geographic Information System (GIS) analysis and to study the
 relation between pharmacy distribution profiles with the number of consumer visits and
 prescriptions. The study is conducted in 27 sub-districts in Banyumas Regency, Central Java
 using Arc Gis 3.10.2 Software. Pharmacy profile, the number of consumer visits, and
 prescriptions at the pharmacy are obtained by distributing research questionnaires to
 pharmacists. The results showed that the distribution of pharmacies in the Banyumas Regency
 was still dominant in urban areas, which reached 55%. The average distance of pharmacies
 was 2.34 km. The research results on the distribution pattern of pharmacies in 27 sub-districts
 showed that in 3 districts (11.1%) were grouped in certain areas, in 24 other districts (88.9%),
 the pharmacies' distribution had a spread distribution pattern. The conclusion of the research
 that the distribution of pharmacies in the Banyumas Regency based on GIS visualization was
 still dominant in urban areas and especially in sub-districts around the capital of Banyumas
 Regency, Purwokerto. Based on the study, there was a relation between the average distance of
 pharmacies and the number of healthcare facilities on consumer visits. There was a relation
 between pharmacy density, population density, and the number of healthcare facilities with the
 number of prescriptions.

Labeling local brand to increase coffee shop visits during the COVID-19 pandemic

The COVID-19 pandemic period has become a distraction and a challenge for the café business due to physical restrictions and large numbers of employees working from home. This research aims to describe how local labeling brands can increase coffee shop visits during the COVID-19 pandemic in Indonesia. While conducting this research, the authors used a quantitative approach. The population are the consumers who come to local coffee shops. The research samples were chosen by purposive and accidental sampling. A total of 758 respondents responded and sent questionnaires back via email and WhatsApp in 2020. The analysis was conducted by using the statistical software SPSS 26 and the AMOS 23 version to identify the relationship between the variables. The research proves that Indonesian coffee brands are well known. The local culture of coffee drinking has transformed from daily activity into popular culture. The quality of coffee, the psychological effects, and the performance of the café influence consumer intentions to visit coffee shops. Local coffee shops have become a preference for consumer visits.

Fear, lockdown, and diversion: Comparing drivers of pandemic economic decline 2020

The collapse of economic activity in 2020 from COVID-19 has been immense. An important question is how much of that collapse resulted from government-imposed restrictions versus people voluntarily choosing to stay home to avoid infection. This paper examines the drivers of the economic slowdown using cellular phone records data on customer visits to more than 2.25 million individual businesses across 110 different industries. Comparing consumer behavior over the crisis within the same commuting zones but across state and county boundaries with different policy regimes suggests that legal shutdown orders account for only a modest share of the massive changes to consumer behavior (and that tracking county-level policy conditions is significantly more accurate than using state-level policies alone). While overall consumer traffic fell by 60 percentage points, legal restrictions explain only 7 percentage points of this. Individual choices were far more important and seem tied to fears of infection. Traffic started dropping before the legal orders were in place; was highly influenced by the number of COVID deaths reported in the county; and showed a clear shift by consumers away from busier, more crowded stores toward smaller, less busy stores in the same industry. States that repealed their shutdown orders saw symmetric, modest recoveries in consumer visits, further supporting the small estimated effect of policy. Although the shutdown orders had little aggregate impact, they did have a significant effect in reallocating consumer visits away from “nonessential” to “essential” businesses and from restaurants and bars toward groceries and other food sellers.

An investigation of consumers' use of 'dessert-only' food retail outlets: a mixed-methods study.

To understand how consumers use 'dessert-only' retail food outlets which represent one of the UK's top ten growing retail business categories and a high-street source of energy-dense, low nutrient foods. Responses to open-ended questions about dessert-only restaurant usage and closed-ended questions about demographic information including frequency of use and BMI were collected. Online questionnaire launched from the UK. Totally, 203 participants (female = 153; mean age = 33·5 years (sd = 14·2); mean BMI = 25·05 kg/m2 (sd = 5·29)) assisted with the study. Quantitative results showed that participants used dessert-only restaurants infrequently, and qualitative results showed that they regarded a visit as a treat. Many participants also described ways that they modified their eating pattern to accommodate a visit. Thematic analysis also showed that consumer visits were influenced by properties of the foods on offer, opportunities for socialisation (especially with children) as well as convenience, price and a perceived relaxation of meal-time 'rules'. Despite some media opinion, this type of food retail outlet is being used somewhat judiciously by consumers. A fruitful public health focus may be on the management of treats within the broader context of the diet as opposed to targeting the treat itself, this may be especially helpful for parents/caregivers taking their children out for a treat to a dessert-only restaurant.

PENGARUH PANDEMI COVID-19 TERHADAP EKSISTENSI BISNIS UMKM DALAM MEMPERTAHANKAN BUSINESS CONTINUITY MANAGEMENT (BCM)

This study aims to analyze the impact of the Covid-19 pandemic on the existence of MSME business in business continuity management (BCM). The research methods used is descriptive qualitative method based on secondary data from research result and reference on data and information from journals and online reporting. The result showed that the impact of the Covid-19 pandemic was felt directly by the sustainability of the MSME business in decreasing its productivity. The business sector that wass constrained by its development and even experienced a decline during the Covid-19 pandemic was the transportation, tourism, shopping center, and offline trade business which only focused direct consumer visits. While business activities that can still survive and exist to serve consumers (transformed using an online application platform) are education, retail, staple food.

PENGARUH PANDEMI COVID-19 TERHADAP EKSISTENSI BISNIS UMKM DALAM MEMPERTAHANKAN BUSINESS CONTINUITY MANAGEMENT (BCM)

This study aims to analyze the impact of the Covid-19 pandemic on the existence of MSME business in business continuity management (BCM). The research methods used is descriptive qualitative method based on secondary data from research result and reference on data and information from journals and online reporting. The result showed that the impact of the Covid-19 pandemic was felt directly by the sustainability of the MSME business in decreasing its productivity. The business sector that wass constrained by its development and even experienced a decline during the Covid-19 pandemic was the transportation, tourism, shopping center, and offline trade business which only focused direct consumer visits. While business activities that can still survive and exist to serve consumers (transformed using an online application platform) are education, retail, staple food.

The attractiveness of malls for millennial consumer (Case study: Malls in BSD City)

Property development, especially malls, continues to make shopping malls in BSD City becoming more diverse. The diversity of these malls is tailored to the needs of various millennial consumers as well. However, the variety of needs based on the diversity of ages and socio-economic status are influenced by motivation and intensity of millennial consumer visits to all malls in BSD. This makes the malls must have attraction to bring millennial consumers to visit. This research aimed to analyze the attractiveness of malls in BSD and the pattern of visits of millennial consumers influenced by the attractiveness of the mall. The variables of this study include location characteristics, concept of the mall and community experience as well as millennial consumer characteristics, motivation to visit the mall and sources of information. The method used in this study is descriptive analysis. The results of the study show that different characteristics of Malls in BSD City make each of them has a different attraction. The difference in attractiveness can influence the pattern of millennial consumer visits related to motivational factors, socio-economic status and sources of information owned by each consumer.

A dining table without food: the floral experience at ethnic fine dining restaurants

PurposeA high-end ethnic restaurant is a tourism experience that can increase the attractiveness and brand recognition of a tourism destination. The restaurant environment is a key element that affects consumer visits. The purpose of this paper is to adopt Schmitt’s experience module to analyse tourist preferences and experiences with respect to floral styles in ethnic fine dining restaurants. The results of this study are intended to serve as a reference for operators of fine dining establishments in designing flower arrangements.Design/methodology/approachThis study adopts a quantitative research method. A sample was developed using tablet computers to simulate flower arrangements in restaurants. The research tools included a floral style preference scale and a tourist floral experience scale.FindingsBased on the results, the test subjects preferred European floral design styles in restaurants. Restaurant environments with floral arrangements were best at relaxing the test subjects. A restaurant’s floral style was positively correlated with various aspects of the tourist experience. Gender, age, Chinese flower styles, Japanese flower styles, European flower styles and other variables enabled forecasting the degree of the tourist experience.Originality/valueWhen a consumer exhibits higher preference for a restaurant’s floral style, the level of the tourist experience increases. This study investigates the aesthetic experience of restaurants and restaurant atmosphere as a marketing tool. Sensory stimulation within the restaurant atmosphere can be based on the five senses such that tourists may, through the design of the restaurant environment, have specific emotional reactions that improve their tourist experience and reinforce the restaurant’s brand image.

ANALISIS PENGARUH KUALITAS PELAYANAN, PENETAPAN HARGA DAN FASILITAS TERHADAP KEPUASAN PASIEN

ABSTRACT 
 A government institution engaged in service delivery, especially health services, consumer satisfaction a benchmark of the success of the institution. As more and more customers are satisfied with the services of an institution, more and more consumer visits to use the services of the service provider can ultimately increase the revenue of the company. This study analyzed the effect of service quality variables, price and facility determination on patient satisfaction at Malang District General Hospital.
 The questionnaires were filled by 86 patients who came to the Malang District General Hospital, and the data were processed using multiple linear regression using SPSS version 11.5 software. The result showed that service quality, price and facility have significant effect either partially or simultaneously on patient satisfaction. Besides, the results of this study indicate that service quality has a dominant influence on patient satisfaction in Malang District General Hospital.

Effects of consumer visit to online community and product channel on local sales of large consumer goods: Evidence from real estate industry

Online intermediaries have become important information sources for consumers’ purchase decision making. However, the economic values of consumer visits to two online intermediaries, namely, online community and product channel, have not been well studied. By collecting a dataset on consumer visits from a large real estate website to match with local offline housing sales data, we empirically explore the respective, relative, and interaction effects of consumer visits to online communities and product channels on sales of large consumer goods. We control for relevant factors, account for potential endogeneity issues, and perform various robustness checks to validate the consistency of our findings. Our results show that consumer visits to online communities have a more significant effect than those to product channels in driving sales. However, the interaction effect of consumer visits to these two online intermediaries on sales is negative. We also find that consumer website-related experience has a significant moderating effect on the relationship between consumer visits to product channels and sales. Our findings provide important theoretical contributions and managerial implications.

Beyond the Last Touch: Attribution in Online Advertising

Online advertisers often utilize multiple publishers and bid in multiple auctions concurrently to deliver ads, a process which may result in externalities between publishers that impact advertising effectiveness. In conjunction with these externalities, uncertainty about consumer visit patterns may limit the advertiser's ability to optimize its campaigns.We define the attribution problem as the attempt to measure such uncertainties and correct for the externalities, and determine the characteristics of a good attribution process. Using an analytical model of an online campaign we show that publisher externalities will lead an advertiser to shift from truthful bidding in equilibrium, and that combined with uncertainty about consumer visits, its profits will be lowered. Our analysis of a common attribution method known as last-touch shows that it reduces advertiser profits compared to not using attribution at all, and that stronger advertisers suffer from a misallocation of consumer impressions due to overbidding for ads resulting from the attribution process. Our analysis of an attribution scheme based on the Shapley value shows that it will improve the profits of advertisers when conversion rates in the market are not too high.

Understanding Chinese online users and their visits to websites: Application of Zipf's law

Competition for consumers to visit company websites has intensified in recent years. An important indicator of website popularity (and consequent survival) is the extent to which the website can draw consumer visits vis-à-vis other websites. A majority of the current understanding on consumer visits is limited to a single website, and leaves little knowledge on the performance of one website compared with others. In tracking the Internet usage behavior of 200 individuals in Mainland China for 30 consecutive days, we applied Zipf's law to identify the divergence points separating popular websites from non-popular ones. Two measurements were used, namely, visit traffic (number) and visit engagement (time spent). We observed that 94.87% of the entire visit traffic is devoted to 15.08% of all visited websites, whereas 84.63% of engagements are on the top 6.16% visited websites. These findings suggest that few websites accounted for the bulk of online traffic and time. Further, we segmented the dataset based on two key proxy variables of user demographics, which are gender and occupation. The findings on visit traffic remained salient after considering user segments, but the findings on website engagement varied across different user segments. Our further analysis, which categorized the visited websites by their main service, revealed the type of Internet users attracted to popular websites.

Discrete consumers, small scale resource heterogeneity, and population stability

We present a consumer‐resource model in which individual consumers subsist on a continuum of resource distributed over a very large number of small “bite‐sized” patches, each patch being sufficiently small that all its resource is eaten whenever a consumer visits. This form of consumer–resource interaction forces a heterogeneous distribution of resource among the patches, and may dampen out the large amplitude, consumer‐resource cycles that are predicted by traditional models of well‐mixed, spatially homogeneous systems. The resource equilibrium does not increase with enrichment, a prediction that distinguishes this model from models that invoke direct or indirect consumer density dependence as a stabilizing mechanism.