Constructive Trusts Research Articles

Trust and distrust coexistence and change in the adoption of an emerging technology in organizations

Emerging technologies challenge organizations by introducing information systems that transform processes and introduce a series of risks and uncertainties for stakeholders. These conditions make trust and distrust important in the adoption and implementation of technology. Most of the trust in Information Systems literature has focused on building the constructs of trust and distrust between an artifact and the final user, but there is a gap in the analysis of changes in trust and distrust beliefs and their possible coexistence across time. This case study illustrates how trust and distrust manifest across a mobile health monitoring system implementation: the attitudes, objects of trust/distrust, and the changes they exhibit across four stages. The results point at the objects of trust/distrust corresponding to the technology frames that shift during the implementation from an artifact-centric to a more encompassing technology involving other users, programmers, and themselves. The actual technology use leads to changes in perceived risks and expectations, which are fed by the interaction of all users with the system. Behaviors are shaped by coexisting trust and distrust in technology beliefs, which usually compensate for the elements of the technology they distrust. The study concludes that the coexistence of trust and distrust in technology is a constantly shifting phenomenon, leading to a complex yet stabilized use of technology.

Toward Better Customer Engagement: The Mediating Role of Cognitive and Behavioral Trust in Search and Social Media Platforms

ABSTRACT The increasing diversity in advertising options warrants more research on user engagement with advertisements across different digital platforms. Drawing on the elaboration likelihood model and consumer skepticism theories, we examine the central role of the three-dimensional construct of trust—cognitive, emotional, and behavioral—in overcoming advertisement skepticism (AS) and improving advertisement engagement (AE). Using survey data from a large sample in the United States (N = 841), we compare the effect of skepticism on engagement as mediated by trust, on social (Facebook) versus search (Google) platforms. In a multistage analysis, initial results indicated that trust is a significant mediator for both Facebook and Google. Subsequent testing revealed that for Facebook, the behavioral dimension of trust fully mediated the skepticism and engagement link, whereas for Google, all three dimensions of trust only partially mediated the skepticism and engagement link. This suggests that on social media platforms, behavioral trust is crucial for overcoming skepticism to achieve better engagement. Furthermore, when comparing all pathways in the model, we found that on search platforms, cognitive trust was significantly more influential in overcoming skepticism for better engagement.

Initial Investigations into Physician Acceptance of Medical AI: Examining Trust, Resistance, Perceived Job Insecurity, and Usage Intentions.

This study evaluated physicians' attitudes towards medical AI across three Taiwanese hospitals, focusing on constructs of trust, resistance, job insecurity, and adoption willingness, with a survey based on the Dual-factor Model yielding 282 responses and a 94% response rate. Results showed positive trust in AI, low resistance and job insecurity concerns, and a high willingness to adopt AI, indicating a favorable view of AI as a supportive tool rather than a replacement. Key adoption factors were identified as regulatory standards, accuracy, workflow integration, and result clarity, providing valuable insights for future AI development in medicine.

Trust, entrusting and the role of trustworthiness for adult survivors of child sexual abuse

Background Survivors of Child Sexual Abuse (CSA) are reported to have difficulties in trusting. Yet no previous study investigating CSA survivors’ subjective experiences of trust exists and there is a paucity of clinical research into constructs and definitions of “trust.” Aims To use a phenomenological lens to investigate CSA survivors’ descriptions of trust relationships and trustworthy others by privileging their subjective experience. To better understand how trust can be built within therapeutic relationships. Methods A qualitative methodology using Interpretative Phenomenological Analysis was conducted within the survivor-research paradigm. The researcher was a person with lived experience of CSA who co-produced the study with CSA survivor advisors and co-constructed interviews with 17 adult CSA survivors. Results Findings present a “Survivor Trust Enactment Model” that delineates the process of building/repairing relational trust and advancing “transactional trust.” Trust is portrayed as nuanced and formed across and according to context, including the demarcation of generalised and relational trust. The findings emphasise that trustees’ trustworthiness is key to building trust which challenges assumptions that survivors are deficient in trust. Conclusion The foregrounding of subjective trust experiences challenges diagnostic and clinical views on trust deficiency in adult CSA survivors. The study develops clinical constructs of trust, considers implications for clinical practice, and indicates areas for further research into trust dynamics in therapeutic relationships.

Researchers' perceptions of the trustworthiness, for reuse purposes, of government health data in Victoria, Australia: Implications for policy and practice.

In 2022 the Australian Data Availability and Transparency Act (DATA) commenced, enabling accredited "data users" to access data from "accredited data service providers." However, the DATA Scheme lacks guidance on "trustworthiness" of the data to be utilised for reuse purposes. Objectives: To determine: (i) Do researchers using government health datasets trust the data? (ii) What factors influence their perceptions of data trustworthiness? and (iii) What are the implications for government and data custodians? Method: Authors of published studies (2008-2020) that utilised Victorian government health datasets were surveyed via a case study approach. Twenty-eight trust constructs (identified via literature review) were grouped into data factors, management properties and provider factors. Results: Fifty experienced health researchers responded. Most (88%) believed that Victorian government health data were trustworthy. When grouped, data factors and management properties were more important than data provider factors in building trust. The most important individual trust constructs were: "compliant with ethical regulation" (100%) and "monitoring privacy and confidentiality" (98%). Constructs of least importance were knowledge of "participant consent" (56%) and "major focus of the data provider was research" (50%). Conclusion: Overall, the researchers trusted government health data, but data factors and data management properties were more important than data provider factors in building trust. Implications: Government should ensure the DATA Scheme incorporates mechanisms to validate those data utilised by accredited data users and data providers have sufficient quality (intrinsic and extrinsic) to meet the requirements of "trustworthiness," and that evidentiary documentation is provided to support these "accredited data."

The role of perceived knowledge on key brand community constructs of trust, involvement and engagement

PurposeAgainst social cognitive and social exchange theories, this research paper aims to investigate the significance and interaction between perceived knowledge, involvement, trust and brand community engagement in brand communities (BC).Design/methodology/approachBC participants (n = 503) completed a cross-sectional survey for this research. Analysis was performed using PLS-SEM via SmartPLS (v. 4.1.0.2) and the novel Necessary Condition Analysis (NCA).FindingsAn integrative KITE model with positive and significant relationships of key BC constructs was established. The perceived BC knowledge influenced involvement and engagement. Furthermore, the constructs of involvement and trust were discovered to have a positive and significant impact on engagement, with trust having a substantial effect on BC engagement. The indirect effects of the trust construct via the BC knowledge and BC involvement constructs were also significant.Originality/valueThis research advances the existing conceptual approaches by introducing knowledge as the key BC constructs. The study illustrates that members’ knowledge about a BC facilitates their involvement in the BCs. The vital role of trust is revealed in the KITE model, as it is significantly related to BC knowledge, BC involvement and BC engagement with at least medium to large effect sizes. Notably, the role of trust is enhanced as it is the only necessary must-have (instead of “should-have”) condition to achieve high levels of BC engagement. Furthermore, the KITE model provides insights for marketers to develop a valuable BC.

Tell me more: examining consumer perception and behavior toward animal welfare certification labels in Japan

PurposeThe purpose of this paper is to examine the factors that influence Japanese consumer purchase intention toward products bearing animal welfare (AW) certification labels.Design/methodology/approachA conceptual model was developed with the constructs of informativeness, trust, consumer perception, health consciousness, moral norms and purchase intention and tested using a sample of 513 Japanese consumers. Data were collected using an online panel with the direct effects analyzed using regression while the mediation analysis was performed using Hayes PROCESS macro.FindingsThe findings have confirmed that informativeness, consumer perception and trust contribute to consumer purchase intention of products with AW certification labels. Moral norm has a significant indirect effect on the relationship between consumer perception and intention to purchase. However, health consciousness did not demonstrate any indirect effect on the relationship between consumer perception and intention to purchase.Originality/valueThis study contributes significantly to our understanding of Japanese consumers' perception toward AW certification labels, especially considering the limited discussion surrounding this topic in Japan. By highlighting the importance of informativeness, it sheds light on how enhancing consumer knowledge can potentially boost the demand for AW foods. Moreover, it challenges the conventional belief in the impact of health consciousness and consumer behavioral intention, thereby expanding the discourse on the role of health consciousness in consumer choices. Through this exploration, the study not only enhances consistency in discussing consumer behavior but also strengthens the coherence and argumentation of the research findings.

The Role of Trust and Data Sharing Willingness in Users’ Acceptance of Insurance Telematics

Understanding customers’ attitudes toward insurance telematics can significantly affect knowledge management practices within the insurance industry. This study explores the factors affecting users’ acceptance of insurance telematics. A theoretical adoption model was proposed by extending the technology acceptance model and theory of planned behavior with a priorly proved construct trust and a new construct data sharing willingness (DSW). Trust is built upon perceived usefulness, ease of use, and DSW in this research. The findings display that trust is crucial in increasing a positive feeling toward insurance telematics, which affects users’ acceptance of insurance telematics, along with subjective norms. DSW was found to impact users’ level of trust significantly. Theoretically, these findings imply that trust offers a significant passage for factors influencing consumers’ adoption of technology. Practically, the findings shed light on assisting the auto insurance industry in its digital transformation and designing interventions to improve consumers’ adoption of insurance telematics. The authors also suggest regulators take actions to oversee the technology to ensure customer privacy protection and fair market competition.

REFLEKSI PENDIDIKAN MULTIKULTURAL PADA PEMUJAAN HINDU-ISLAM DI PURA KRAMAT DESA ADAT SESEH KECAMATAN MENGWI KABUPATEN BADUNG

Kramat Temple has beliefs that have multicultural nuances as seen from the worship carried out by two different religions, namely Hinduism and Islam. However, the positive construct of multicultural trust is not yet fully understood. Evidently, multicultural beliefs are only understood as unique things that occur in the area of ​​Hindu religious life. Narratively, this research tries to provide an exploration of positive reflection in a socio-religious frame that was born from the multicultural education frame at Kramat Temple. Data in this case was collected through observation techniques, interviews, document study, literature study, and discussed using the theory of multiculturalism. The results of this research show that the reflection of multicultural theology at Kramat Temple is as follows: first, multiculturalism education stimulates an increase in the quality of tolerance. Second, multicultural education has succeeded in strengthening universal brotherhood. Third, educational multiculturalism encourages valued attitudes. Fourth, multicultural education intensifies religious dialogue. True multicultural education cannot be done only by relying on theory and learning in formal schools. However, on the one hand, we need a real example, in this case the multicultural phenomenon at Kramat Temple.

Exploring Trust in Pregnancy Care Clinicians Among Latine Patients in Spanish and English: A Qualitative Study [ID 2683628

INTRODUCTION: Trust between patients and clinicians is critical for better experiences and outcomes, yet there is no consensus on how trust is defined and measured in pregnancy care. We aimed to explore how patients define trust in clinicians; facilitators and barriers to building trust; and how trust may be eroded and rebuilt over time. METHODS: A bilingual, multicultural team led this qualitative focus group study. The semistructured discussion guide included definitions of trust based on a literature review, how trust is built, when trust is lost, external factors that influence the patient–clinician relationship, previous pregnancy experiences, and sources of trustworthy information during pregnancy. The discussions were audiorecorded and transcribed in the language in which they were held. We performed thematic content analysis on transcripts using both deductive and inductive approaches in each language. Codes were organized and synthesized according to emerging themes. The IRB approved this study. RESULTS: We held eight focus groups of Hispanic/Latine pregnant and postpartum patients; five were held in Spanish and three in English with a total of 35 participants. We identified five constructs of trust: communication, comfort, caring, competency, and accompaniment (“acompañamiento”). Facilitators of trust were warm interpersonal dynamics, continuity with clinician and care team, rapid direct communication with clinician, and language concordance. Barriers of trust were inadequate or inaccurate information, rotating clinicians, cold interpersonal dynamics, and language discordance. There were few differences between Spanish and English groups. CONCLUSION: Patient perspectives about building trust with clinicians are critical for improving the quality of patient–clinician relationships, especially when language barriers exist.

Exploring Trust in Media Brands Today: Definition, Dimensions and Cross-national Differences

ABSTRACT Understanding consumers’ perception of media brands in today’s digitalized world is of major importance to media brands and advertisers alike. Influencing the media consumption experience, trust is one of the key drivers of this perception. Based on the differing business models as compared to brands, a specific foundation for the research on media brands is essential. Based on qualitative and quantitative data from Germany, the US, and South Korea we are able to present 17 “media” categories, building the foundation for a user-centric definition of media brands. Further, we identify eleven dimensions constituting the multidimensional construct of media brand trust.

Trust in artificial intelligence, trust in engineers, and news media: Factors shaping public perceptions of autonomous drones through UTAUT2

Traditional trust in artificial intelligence (AI) scholarship has assumed trust as an attitude placed exclusively in the AI system. We offer a more articulated view of trust in AI, extending the extended Unified Theory of Acceptance and Use of Technology (UTAUT2) model by integrating news media attention, trust in AI system, trust in AI engineers, and attitude to examine factors predicting public's intention to use autonomous passenger drones. Based on an online survey of adult Singaporeans (N = 1002), results from hierarchical OLS regression analyses demonstrated the direct effects of news media attention, trust in AI system, and attitude, alongside several UTAUT2 constructs, on use intention. Results of subsequent mediation analyses using structural equation modelling between trust in AI system, trust in AI engineers and use intention through attitude were consistent with a partial and full mediation effect, respectively. Notably, both trust constructs were influenced by news media attention in comparable magnitudes. In this sense, trust placed in AI system can be seen separately from that placed in engineers responsible for AI development. Furthermore, we found support for including attitude in the UTAUT2 main model for emerging technologies in which information and practice remain largely inaccessible to the public. Theoretical and practical implications are discussed.

Competitive parity in chain management – factors that influence the long-term compliance with product and quality criteria along the chain

Abstract Focal firms in the agri-food business must take strategic measures to ensure certain product and quality characteristics along the value chain. This is necessary in order to be able to keep up with competitors in the long term. Research shows that competitive parity, in addition to competitive advantage, should be considered as a strategic dimension. In the production of food, often several actors are involved and the focal firm (that is primarily responsible for the product) must organize the business relationships along the chain in such a way that the desired outcome is achieved in the short and long term. The achievement and safeguarding of competitive parity have been little researched so far. Up to now, there has only been a systematic literature review on this topic. Therefore, this aim of this research is to examine which factors influence the construct of competitive parity. Based on the findings of the literature review and further literature on the management of value chains, a theoretical framework is developed. A first empirical application of the model makes it possible to derive recommendations for action for focal firms in the agri-food industry. Therefore, we conduct a quantitative survey in the wine industry. PLS-SEM is used to analyze the model, using SmartPLS software. This research is the first to empirically investigate the strategic relevance of competitive parity in the agri-food business. The results show that chain management needs to pay attention to competitive parity besides the competitive advantage. Whereas the measures of cooperation have a stronger effect on achieving a competitive advantage, the measures of coordination have a stronger effect on achieving competitive parity. The constructs of power and trust — in contrast to the existing basis of resources and capabilities in the company — seem to have a significant influence on cooperation and coordination.

Spirituality and anxiety in pastoral care workers and physicians in the first wave of the COVID-19 pandemic.

The COVID-19 pandemic had serious impact on the well-being of health care workers and highlighted the need for resources to help hospital staff to cope with psychologically negative consequences. The purpose of this study was to investigate the potentially protective effect of spirituality, as measured by the construct of transpersonal trust, against anxiety in physicians and in hospital pastoral care workers. In addition, transpersonal trust was compared to the effects of other potential resources, namely sense of coherence, optimism, and resilience. We also explored the relationship between transpersonal trust and anxiety and how it was moderated by sense of coherence and expected a significant effect. The sample included N = 405 participants (n = 151 pastoral care workers and n = 254 physicians) who completed an online survey during the first wave of the COVID-19 pandemic between 20th April and 05th July, 2020, that comprised established questionnaires assessing anxiety, transpersonal trust, sense of coherence, and resilience. There was no statistically significant negative relationship between transpersonal trust and anxiety in either profession or broken down by occupational group. Multiple regression analysis revealed that sense of coherence inversely predicted generalized anxiety, while transpersonal trust, resilience, and optimism did not. As hypothesized, the association between transpersonal trust and anxiety was moderated by sense of coherence. However, we could not confirm our hypothesis of a protective effect of transpersonal trust against anxiety. Our results point to the significant role of sense of coherence as a protective factor against anxiety and highlight the complexity of the relationship among spirituality, transpersonal trust, and anxiety.

Lightweight verifiable blockchain top-[formula omitted] queries

Blockchain has been exploited in many applications as a fundamental technology to construct trust and share data among multiple participants. A user with limited resources who runs a light node fetches data records stored on the blockchain by requesting a full node that maintains the complete blockchain data. As a type of broadly used query, top-k queries which ask for data records with the highest k values in a certain region can be useful in many blockchain scenarios. However, untrusted full nodes may return incorrect top-k results. In this paper, we take the first step toward addressing the problem of verifiable blockchain top-k queries without the help of a trusted third-party. First, we design a novel Sorted Merkle tree-based authenticated data structure and based on it we propose a new index named inverted SMT index that supports verifiable top-k query with specific keyword conditions. Second, we propose a fundamental strawman design to support verifiable blockchain top-k queries with arbitrary query regions. We further introduce two improved schemes, named segmentation design and sliding-window design, that overcome the efficiency obstacle of the strawman design. Finally, we confirm the efficiency of our solutions through an extensive experimental evaluation.

Contribution of Social Media Addiction on Intention to Buy in Social Media Sites

The aim of this study is to assess whether social media addiction contributes to the intention to buy; it is based on the model of Hajli (2014) that assesses the relationships between the constructs of social media use, trust, perceived usefulness, and intention to buy in social media sites. To this end, a confirmatory factor analysis was carried out to evaluate whether the Hajli model applied to this sample, as well as multigroup CFA to measure invariance across gender and across following influencers or not. Finally, the path analysis evaluates the intersection of social media addiction with the Hajli model (2014). The results confirmed the Hajli model as well as the inclusion in the model of social media addiction as a variable that contributes to purchase intention on social media. Configural, metric, and scalar invariance were found across genders and across the following influencers or not. Also, the values found for internal consistency and composite reliability, convergent reliability, and discriminant reliability were within the reference values.

Broken kinship: family property disputes and the common intention constructive trust in Singapore

Abstract There has been a proliferation of common intention constructive trust claims in Singapore. The main reason is that families have acquired real estate using their collective earning power without explicitly considering the individual entitlement of each family member. When a dispute arises, the claim is often pleaded as a common intention constructive trust. The complication with applying the law on the common intention constructive trust is that this is an English doctrine developed to deal with a different social context ie the breakdown of the relationship between cohabiting couples. In Singapore, the common intention constructive trust applies primarily in a different situation namely in the breakdown of kinship between parents and offspring or between siblings. These relationships are often difficult to unpack because they are imbued with informal familial and cultural norms. Doctrinal complexity is also presented since the common intention constructive trust is often pleaded together with other doctrines such as resulting trusts and gifts. This article proposes that it is time to take Occam’s razor to the often cited six-step framework in Chan Yuen Lan v See Fong Mun to a simplified three-stage analysis.

IT’s a matter of trust: Literature reviews and analyses of human trust in information technology

Trust is one of the most important constructs for understanding the adoption of information technologies (IT). In this paper, we review and analyze two literatures on the construct of human trust in IT artifacts and in the entities that source, operate, and govern IT. The first literature review focuses on defining of the construct of trust across a range of disciplines. Our analysis of this literature identified 13 assumptions about the nature of trust. The assumptions illustrate the complexities of human trust. The second literature review focused on 214 empirical studies of the construct of trust published in the AIS Senior Scholars’ Basket of Eight journals. We analyze this literature to identify IS scholar’s most common assessments of trust from qualitative studies and most common measures of trust from quantitative studies. As a cumulative body of knowledge, IS scholars have deeply examined the multidimensional aspect of trust by examining different types of trust, including affective trust, cognitive trust, institutional trust, instrumental trust, intrinsic trust, knowledge-based trust, relational trust, swift trust, disposition to trust, trusting beliefs, and more. IS scholars have also extensively examined the assumption that trust is dynamic, as evidenced by the many qualitative papers that examined trust as a process. Our review also finds that IS scholars have conducted extensive research examining trust in Web2 technologies, which are characterized by centralized applications and centralized governance. While the IS scholarly community has established a substantial tradition around the construct of trust, there is still interesting work to be done. With recent releases of open generative AI and with the rise of Web3 technologies like blockchains that purport to be “trustless,” the construct of trust in IT needs to be re-examined in these emerging contexts. We also encourage more research on trust in bi-directional relationships, on the limits of transitive trust, and on the construct of distrust.

Factors influencing Chinese university EFL Students’ Adoption of Mobile Technology-Integrated Vocabulary Learning Towards SCL: An Empirical Research

The purpose of this study is to investigate the factors influencing Chinese university EFL students' adoption of mobile technology-integrated vocabulary learning towards student-centered learning (SCL). The theoretical framework extends the Unified Theory of Acceptance and Use of Technology (UTAUT2) model to include the additional constructs of privacy, trust, personal innovativeness, and information quality to examine their impact on behavioral intentions ues behavior. This study uses a questionnaire survey method to conduct quantitative research. The sample was 300 EFL students from two universities in Fujian Province, China. Data were analyzed using SPSS (22.0) and AMOS (24.0) software. Structural equation modeling and regression path analysis were used to verify relationships between variables and test hypotheses. The results show that performance expectancy, effort expectancy, social influence, convenience conditions, hedonic motivation, habits, personal innovativeness and information quality have significant positive effects on EFL students' behavioral intention to adopt mobile technology-integrated vocabulary learning towards student-centered learning. Price value and privacy concerns have had significant negative impacts. Hedonic motivation, price value, privacy concerns, and information quality have become important predictors of behavioral intentions among Chinese university EFL students. This study enriches research on the acceptance and use of mobile learning technologies, providing valuable insights and effective suggestions for EFL teachers, vocabulary course designers and mobile technology developers.

Analysis of factor Leading to Mobile Commerce Adoption in Semarang City

Mobile phones were originally wireless devices for one-on-one voice communication. Mobile commerce has changed the purpose and capabilities of mobile devices. This study aims to examine the factors that enable the adoption of m-commerce in Semarang. The theories used in this research are UTAUT and SERVQUAL as well as the constructs of trust and security. A quantitative approach method based on SEM-PLS was applied. Respondents were drawn from m-commerce users across different platforms in Semarang, Indonesia, through an online questionnaire. The findings of this study found positive and significant evidence of an integrated model with consumers' behavioral intention in utilizing m-commerce. This means that researchers and practitioners can gain a more comprehensive understanding of how consumers respond to m-commerce and what influences their intention to use it. The combination of UTAUT and service quality measured by SERVQUAL can provide valuable insights into optimising consumer experience in m-commerce and increasing the adoption rate of the platform.