Information Technology Research Articles

Is cloud computing a game-changer for SME financial performance? Unveiling the mediating role of organizational agility through PLS-SEM

PurposeCloud computing services are game-changing in empowering organizations to drive innovation and unlock new growth opportunities. Accordingly, this study aims to examine the determinants of cloud computing adoption in SMEs and assess their impact on firm financial performance, specifically focusing on the mediating role of organizational agility in driving cloud-enabled financial improvements.Design/methodology/approachData were collected from 405 owners and managers of SMEs who used cloud computing. A “variance based-structural equation modelling” (PLS-SEM) was employed to test the hypothesis.FindingsThe PLS-SEM result shows that relative advantage, cost-effectiveness, compatibility and external environment support significantly influence cloud computing adoption in SMEs. However, complexity insignificantly impacts cloud computing adoption. The analysis also revealed that cloud computing adoption substantially influences organizational agility. Similarly, cloud computing adoption and organizational agility significantly influence firms’ financial performance.Practical implicationsThe present research provides valuable suggestions to service providers, policymakers and managers on developing and expanding cloud computing in developed and developing nations. Additionally, cloud providers can recognize their role in creating a supportive and adaptable environment that ensures convenient access to cloud computing users.Originality/valueThis research is an initial attempt to blend the strength of diffusion of innovation (DOI) theory with two additional constructs (i.e. cost-effectiveness and external environment support) for making a comprehensive model of cloud computing adoption and its influence on firm financial performance. By doing this, the research adds to the empirical knowledge on cloud computing adoption and provides an institutional framework to interpret the impact of cloud-based information technology.

Workplace Cyberbullying: Nature, Characteristics, and Implications.

The information technology revolution has fundamentally altered company operations around the world. The Internet has significantly enhanced employee connectedness in the workplace, eclipsing the antiquated brick-and-mortar model. Nonetheless, as information technology advances, cyberbullying has grown in popularity in the professional environment. Cyberbullying is not geographically, temporally, or milieu-specific. Arguments concerning this ubiquitous danger have plagued scholars and professionals for several decades as they debated its conception, prevalence, and implications. The current research digs into many facets of cyberbullying to facilitate the creation of constructive policies and effectively manage the labor environment. Additionally, a few ideas and remedies are offered, as well as the future course of action for effectively addressing the crucial issue of cyberbullying.

Nonaka and Takeuchi knowledge management model based on institutional and infrastructure factors

Purpose The purpose of this study is to investigate and analyze the knowledge management (KM) model of Nonaka and Takeuchi, focusing on institutional and infrastructure factors in a specific field of design offices in a product-oriented organization. In other words, this research does not intend to recreate the model of Nonaka and Takeuchi, but seeks to expand and modify this model according to the specific context and institutional and infrastructure factors that may specifically affect the effectiveness of the model. Design/methodology/approach This study used two distinct questionnaires, administered to the same set of respondents, to comprehensively address different dimensions of KM. The first questionnaire, focused on KM components, assessed aspects such as knowledge creation, sharing and utilization. The second questionnaire evaluated institutional and infrastructural factors critical to KM, covering dimensions like organizational culture, values, leadership, context, hardware, software and network systems. This dual-questionnaire approach is justified, as it allows for a detailed and differentiated analysis: one tool captures the operational aspects of KM, while the other explores the supporting infrastructure. This methodology ensures that the study accurately measures both the effectiveness of KM practices and the adequacy of the supporting environment, thus providing a robust assessment of the KM system. Findings This study identifies seven key factors influencing KM processes: organizational culture, values, leadership, context, hardware, software and network systems. These factors shape how knowledge is created, shared and used, and support proposed modifications to the Nonaka and Takeuchi KM model. Using the TOPSIS method, this study found that organizational context, culture and values rank above average, while KM policies are moderate, and information technology is below average in the design offices of a product-oriented organization in Tehran. Further research in different sectors could help validate these findings. Originality/value This study introduces a novel enhancement to the Nonaka and Takeuchi KM model by incorporating a comprehensive analysis of institutional and infrastructural factors. Unlike existing models, which primarily focus on generalized KM principles, this research uniquely integrates specific factors such as organizational culture, leadership and technological infrastructure. The originality of this work lies in its tailored approach for product-oriented organizations, offering a more precise and actionable framework for improving KM practices. This advancement not only deepens theoretical insights but also provides practical value by addressing the specific needs and dynamics of the target organizations.

The text mining approach to investigate active areas of library and information science and discover emerging topics

Purpose This study aims to adopt text mining to discover emerging topics in librarianship and information science research in the last decade. Based on the number of citations obtained during the previous 10 years, the authors selected emerging topics in this study and evaluated the strength of their presence. Additionally, the authors determined if the trend was substantial over time and identified the active topics in library and information science (LIS) through the past 10 years. Design/methodology/approach All library and medical information studies were retrieved by the WC = “Information Science & Library Science” tag in the Web of Science. Python programming was used for data analysis. The topics were identified by combining the unsupervised deep learning algorithms TOP2VEC and the term frequency-inverse document frequency and also the Mann–Kendall trend test is used to determine whether the trend was significant over time. Findings Following text mining, the total data from 2012 to 2021 was 63,712. Eleven main topics were also extracted: academic education of LIS, acquisition and collection development, publishing articles, cataloging and classification, journalism, knowledge management, infometrics, social media, university ranking, information and communication technologies and information storage and retrieval. Knowledge management has experienced the greatest growth over the past 10 years. Originality/value This analysis reveals which fields are prioritized and which are neglected by the LIS. The findings of this study can help researchers discover newer topics, focus on less-seen subjects and prevent repetitive research in one area.

Complete Bell state measurement for polarization–path high-dimensional hyperentangled photons

We present a theoretical scheme for the complete Bell state measurement (BSM) for high-dimensional hyperentangled photons in polarization and path degrees of freedom (DOFs), in which the polarization entanglement is in two-dimensional Hilbert space and the path entanglement is in four-dimensional Hilbert space. This 2×4-dimensional photonic quantum system contains 64 mutually orthogonal high-dimensional hyperentangled Bell states, which can be unambiguously discriminated by using weak cross-Kerr nonlinearity, linear optical element, and single-photon detector. This is the first complete BSM scheme for high-dimensional hyperentangled photons in two DOFs assisted by the quantum nonlinear effect, and we also demonstrate its application in the quantum superdense coding protocol, which allows the transmission of log264=6 bits of classical information via just sending one photon. Moreover, our scheme only requires the achievable small nonlinear phase shift, and it can provide new avenues for other BSM-based quantum information technologies involving photonic high-dimensional hyperentanglement.

Competitive Advantages in the Aerospace Industry: Current Information Technologies

This article focuses on analysing how the strategic application of modern information technology (IT) serves as a driving force for achieving and maintaining a competitive edge within the airline industry. In response to the growing digital landscape, airlines are leveraging advanced IT solutions to streamline operations, drive innovation, and enhance overall performance. By conducting an in-depth review of existing literature, examining case studies, and engaging with industry experts, the study seeks to uncover critical IT trends and their influence on competitive positioning in aviation. Additionally, it aims to address the challenges and opportunities of IT integration, offering practical guidance for industry professionals to manage the complexities of digital transformation effectively. IT is viewed as a pivotal factor in advancing productivity, with its extensive application playing a crucial role in optimizing production resources and strategic assets. This fosters the ongoing modernization of traditional industries, while also boosting societal productivity and operational efficiency.

Addressing Language and Ableism in Information Technology: A Call to Action for Academic Librarians

This column explores the pervasive influence of information technologies in academic libraries and underscores the critical role of librarians and professional staff in navigating and thriving within this technology-rich environment. As libraries increasingly integrate advanced technologies such as AI, digital asset management systems, and online communication platforms, addressing ableism and ensuring accessibility becomes paramount. The paper highlights key areas where ableism can manifest, including Zoom meetings, information technology, digital asset management systems, community of practice documents, instructional design, collection development, library programming and events, reference and research services, scholarly communications, information literacy, and artificial intelligence. For each area, practical strategies are provided to decrease ableism and promote inclusivity. By fostering an environment that prioritizes accessibility and inclusivity, librarians can better connect users to information resources and ensure that all individuals, regardless of ability, can fully engage with and benefit from library services. This column aims to equip librarians with actionable insights and tools to create more equitable and just academic libraries.

Exploring the Effects of Information and Communication Technology as a Pedagogy for Teaching Business Studies in Grade 10 in the Lejweleputswa Education District, South Africa

This research explored the effect of Information and Communication Technology as a pedagogy for teaching Business Studies in Grade 10. The participants were educators from three high schools in the Lejweleputswa Education District, from the Free State province, South Africa. However, they revealed that the adoption of ICT needs diverse development in terms of curriculum, educators’ training and development, assessment strategies, educators’ competence and various forms of teaching strategies. Thematic analysis revealed that ICT has a great and positive effect as a pedagogy because educators will be able to explain and transmit content knowledge to learners to meet the curriculum goals and objectives. This research recommends that, in order to declare the use of ICT as a pedagogy for teaching Grade 10 Business Studies in Lejweleputswa Education District. Educators need to be competent. Training and development need to be done as a commitment to advance learners with skills set for being future business people. The seeks to offer strategies for the Department of Basic Education (DBE) at the provincial, regional and district levels to be consistent and effective in supplying ICT apparatus across the province to ensure quality of education and sufficient transfer of skills. It should be acknowledged that the goal of ICT in schools is to inculcate learners with technological skills in order to mend and respond to the requirements of the Fourth Industrial Revolution (4IR) as well as Artificial Intelligence (AI). Keywords: Information and Communication Technology, The Effect of ICT, Pedagogy, Teaching, Business Studies

Understanding the influence of cloud-based information and communication technology on supply chain resilience

PurposeIn today’s turbulent business environment, firms continually turn to technology as a panacea for supply chain resilience and performance problems. This article seeks to understand if information and communication technology (ICT) platforms, specifically cloud-based platforms, differ in their ability to enable supply chain resilience and operational performance.Design/methodology/approachEmpirical survey data was gathered, and a partial least squares structural equation model was performed on responses from 174 logistics and supply chain operations managers. A multigroup analysis compared the structural model measures of cloud-based and non-cloud-based platforms.FindingsThis research provides evidence that supply chain resilience and performance are agnostic of the ICT platform type and deeply rooted in the relational antecedents of cooperation and coordination. Tangentially, this study confirms concepts of coordination and cooperation supported by ICT are antecedents to the robustness and agility of supply chains. Moreover, empirical evidence also reveals that supply chain robustness mediates the relationships between supply chain agility, coordination and cooperation.Practical implicationsWhile firms continually seek technological solutions to bolster the resilience of their supply chains, we show that they should focus on developing the social elements of supply chain partnerships.Originality/valueThis study’s examination of the influence of ICT on supply chain resilience and performance contributes to the growing body of empirical analysis in the literature. Through its theoretical lens, this article deepens the understanding of analyzing supply chain resilience and performance measures between firms utilizing different ICT platforms.

Complicating the Innovative Model of a High-Tech IT Company

This paper examines the combined impact of significant modern trends on competitive processes in the IT industry. These trends include industry digitalization, the use of artificial intelligence tools in software engineering, and the concept of an IT company without physical offices and with fully virtualized production processes. The determination of the level of influence of these trends on the European information technology market is based on the author's research from 2020-2023. It is already obvious that the combination of these trends has a serious impact on the industry, but this impact continues to grow, which requires the management of IT companies to manage timely changes at the strategic level. The article offers an updated list of signs of an IT company achieving high-tech status, defines elements of a corporate strategy that allow using related advantages, and presents tactical steps for implementing timely changes. The article also presents a fundamental route for an IT company to achieve the status of a promising high-tech company with a global level of competitiveness.

Культура трансгуманизма – бессубъектная культура?

One of the important areas of humanitarian research in the first quarter of the 21st century was the problems of transhumanism, including the analysis of its cultural aspects. The aim of this study is to characterize the specific features of transhumanist culture in relation to the issue of subjectivity concerning the posthuman. The research was based on a number of methods, including: analysis and synthesis, deduction and induction, generalization, as well as philosophical-historical and hermeneutic methods. It is emphasized that the corporeality of human beings, serving as a crucial factor in the formation of culture, significantly determines the properties of subjectivity. A culture devoid of human subjectivity degenerates into a lifeless body of civilization. However, certain strands of posthumanism aim for a radical transformation of the body, potentially leading to its elimination through NBICS technologies (Nanotechnology, Biotechnology, Information technology, Cognitive science, and Socio-Humanities). To understand the projects of immortalism, the concepts of “subject-for-itself” and “subject-for-us” are introduced. Based on the results obtained, conclusions are drawn indicating that technological determinism, as a methodological approach to the investigation of posthuman issues in transhumanism, has been absolutized. As a result, this can lead to the desubjection of the posthuman and the elimination of the culture of posthumanism as a whole.

ELECTRONIC CRIMINAL CASE: FOREIGN EXPERIENCE AND PROSPECTS FOR IMPLEMENTATION IN RUSSIAN CRIMINAL PROCEEDINGS

The rapid development of science and technology changes people’s lives every day. Legal regulation and the sphere of law enforcement should promptly adapt to these changes, especially through creation of new ways of information exchange. The article examines the possibilities of introducing electronic criminal case technology into the Russian criminal process. The concept of criminal case materials as one of the central procedural documents is formulated, and the main approaches of scientists to defining its digital form are considered. The experience of foreign countries in using information technologies in the implementation of criminal proceedings is analyzed. The most successful, according to the authors, version of the idea implementation can be found in Italy, where a system of exchange and accumulation of information between the court, preliminary investigation bodies and the prosecutor’s office has been created. For the Russian legal field, the technology of conducting criminal cases using digital technologies is still at the concept stage, with respect to which it is impossible to draw a conclusion about the unambiguous need and form of possible implementation. At the same time, the article concludes that the corresponding software can provide a huge number of opportunities for persons participating in the case. The supposed advantages include simplification of the procedure for storing materials, ensuring equal access to them by the prosecution, defense and the court, and reducing the time frame for office work. However, the legislator’s passive position regarding this project can be explained by the disproportionate amount of resources that will be required for its implementation.

TRENDS IN THE DEVELOPMENT OF THE RESTAURANT SERVICES MARKET: METHODS OF DETERMINATION AND CHARACTERISTICS

Methodical approaches to determining the current state and development trends of the restaurant services market which serve as a toolkit for forecasting future dynamic changes in the industry and planning measures for the adaptation of enterprises to the new conditions of the organization of their activities are considered in the article. The purpose of this article is the study of modern trends in the development of the restaurant services market and the formation of methodical approaches to their determination. In this study, based on the analysis of the external environment of restaurant establishments, the main methods for determining the current state of the catering services market are established, which include the methods of analyzing market stability, consumer preferences, competitive environment, and segmentation. With the help of the formed methodological toolkit, the following is carried out: survey of consumers; study of new popular dishes, recipes, technologies and trends in the industry; analysis of menus, concepts, price policy; forecasting future directions of industry development. The use of these methods allows: to determine the features of demand, supply and market equilibrium; evaluate and characterize changes in consumer needs; establish competitive advantages and disadvantages in the operation of the enterprise; determine the target audience according to established criteria. Based on the mentioned approaches and methods, the main trends affecting the development of the restaurant services market were identified and characterized. Thus, it was proven that the key directions of the development of the restaurant services market are the growing popularity of healthy food, the development of social media and information technologies, technological progress, and the development of gastronomic tourism. Certain methods are used as a tool for determining trends in the development of the industry, which provide the ability to adapt restaurant enterprises to dynamic changes in the service market. They include: marketing research methods, analysis of trends in the gastronomic industry, observation of competitors, cooperation with specialists and experts, analysis of changes in consumer demand. With the help of these methods, the main trends in the development of the restaurant business were determined, namely: economic, gastronomic, technological innovations, macroeconomic and demographic factors. These trends characterize the demand for restaurant services, the development of the restaurant business, digital development, changing consumption habits and the state of the consumer market.

Health information management students' work-integrated learning (professional practice placements): Where do they go and what do they do?

Background: Work-integrated learning (WIL) is integral to most health disciplines' profession-qualifying degree programs. Objectives: To analyse the categories, locales and foci of final-year (capstone), health information management professional practice (WIL) placements, 2012-2021, at La Trobe University, Australia. Method: A documentary analysis of 614 placement agency proposals, 2012-2021, interrogated multiple characteristics: agency type, placement (sub-) category (WIL model), project type, agency-required student capabilities, intended learning outcomes. Results: Public hospitals offered 50% of all placements. Medical research/health or disease screening/clinical registries offered 17.8%, incorporating 86.7% of "research-based" placements. Government department offerings were consistently stable; private hospital, primary care and community healthcare offerings declined. The majority (64.8%) of offerings were "project-based," followed by "internship" (28.7%: Health Information Service (14%) and "other" (14.7%)), research-based (4.9%) and other (1.6%). Ninety-nine (16.1%) proposals specified additional, pre-placement skills and capabilities: technical (information technologies, software applications; 58.6% of 99 proposals); working independently (49.5%); communications (written, verbal; 45.5%); targeted interest (38.4%) in "informatics and data quality," "quality and safety," "software development," "coding"; organisational and/or time management skills (29.9%); teamwork skills (20.2%); data analysis skills (18.2%); enthusiasm and/or self-motivation (15.2%). Conclusion: The project-based model for the capstone placement is ideal for preparing health information management students for complex, graduate professional work. Agencies' pre-placement expectations of students (knowledge, technical skills, soft skills) are consistent with findings from the WIL literature and align with course curricula and Australia's Health Information Manager (HIM) Profession-entry Competency Standards. Implications: The findings will strengthen the health information management profession's knowledge base of WIL and inform educators, students and agency supervisors.

ANALYSIS OF COMPETITIVENESS OF ENTERPRISES IN THE RESTAURANT SERVICES MARKET

The article conducts a comparative analysis and evaluation of the market positions of restaurant enterprises to identify key areas for their development and ways to increase their competitiveness in the food service market. The main goal of this article is to analyze the competitiveness and assess the development potential of restaurant enterprises in the Dnipropetrovsk region, justifying ways to improve their market positions. The study analyzes the current restaurant services market and identifies key development directions, including the growth of demand for healthy food, technological progress, the development of gastronomic tourism, social media, and information technologies. A comparative graph-analytical method for determining competitiveness and ranking restaurant enterprises is formulated, consisting of operations such as forming criteria parameters and establishing their weights, selecting competitors, determining ranking characteristics, calculating competitiveness indicators and overall enterprise ranking, identifying leaders and outsiders, building a competitiveness matrix and zone, and determining the radius of the leaders' circle. Based on the results of the graph-analytical analysis, the indicators for evaluating the potential of the studied enterprises in the restaurant services market of the Dnipropetrovsk region were calculated according to defined criteria parameters, as well as their level of competitiveness. Using the obtained indicators, a matrix and a graph of the competitive positions of the establishments were built. By determining the placement range of each food enterprise in the competitive field zone, their positions were characterized as follows: the "Silver" restaurant is in the zone of untapped potential; the "Magnum" restaurant is closest to the leader in the attack waiting zone; the "Oasis" restaurant is in the leaders' zone, and the "Kvitan" restaurant is in the outsiders' zone. Based on the evaluation results of the "Kvitan" enterprise, proposals for improving its activities and strengthening its competitive positions were formulated, including: improving the atmosphere, increasing comfort and service quality, enhancing staff qualifications, and greening the restaurant's territory.

醫學研究倫理審查思考：公共健康倫理學的啟發

LANGUAGE NOTE | Document text in Chinese; abstract also in English. Ethical reviews of medical research are facing challenges similar to those faced by public health ethics, including increasing complexity, diversity and interdisciplinary cooperation; the rapid development of biological and information technology; and the huge impact of these fields on individuals, societies and political and environmental systems. Therefore, models used in research ethics reviews, which are based on traditional bioethics principles and criteria, need to be adjusted. In addition, virtue ethics need to be considered by research teams and institutions. To truly support responsible medical research innovation, all key stakeholders, including researchers, philosophers, sociologists and policy-makers, should be involved in ethical research governance.

Revitalizing tetanus vaccine literacy post road accidents: a comprehensive examination of knowledge and awareness initiative among non-medical university students in Lahore, Pakistan

IntroductionTetanus, caused by Clostridium tetani, poses a life-threatening risk by affecting the nervous system and inducing muscle tightness. The objective of this study is to examine the knowledge, attitudes, and behaviors of non-medical university students regarding the tetanus vaccine in the context of post-road accidents.MethodsA descriptive cross-sectional study was conducted in 2023, involving 378 students from non-medical disciplines, primarily from information technology, business administration, and engineering faculties, with a mean age of 20.7 years. The sample size was calculated using the Raosoft sample calculator, and participants were selected via consecutive random sampling. Data was collected through a structured, self-administered questionnaire and analyzed using SPSS 22.0.ResultsGender distribution was 51.6% female and 48.4% male. Out of the 378 students, 53.4% (p=0.003) were unaware of tetanus contraction sources, 52.8% (p=0.004) lacked knowledge of its symptoms and 68.3% (p=0.004) were unfamiliar with the total number of doses. An appreciable 88.9% (p0.063) are willing to receive post-accident tetanus vaccination, reflecting positive attitudes and openness to preventive measures. Similarly, the p-values >0.05 show no gender disparity in willingness to receive tetanus vaccination (p=0.063) and recommending vaccination to others after a road accident (p=0.879).ConclusionsNotwithstanding participants' positive attitudes, the results indicate poor knowledge of tetanus regarding its transmission, symptoms, and doses. Interventions should focus on refining practical aspects of education, including symptom recognition, vaccine efficacy, duration, and the importance of sustaining immunity.

Mapping emotional intelligence and job performance: A bibliometric and thematic analysis

This study aimed to identify current research trends and future directions in the field of emotional intelligence and job performance through bibliometric and thematic analysis. Data were collected from 327 documents published between 2000 and 2024 in the Scopus database. Using descriptive statistics, bibliometric analysis, and thematic analysis with VOSViewer software, the findings indicate that the relationship between emotional intelligence and job performance has been a longstanding research focus and continues to grow, especially in fields like business and management, with concentrated research efforts in leading developed nations such as the United States, the United Kingdom, and Australia. Thematic analysis identified five primary research directions and confirmed the strong relationship between emotional intelligence and job performance. Particularly in critical fields like education, healthcare, information technology, banking, and hospitality, this topic has received considerable attention and is expected to continue producing notable research in the future. Additionally, the study’s findings suggest that the rapid advancement of science and technology, multicultural business environments, and the increasing complexity of workplace crises and conflict resolution underscore the necessity for continued exploration of emotional intelligence and its connection to job performance. Future research in this area is anticipated to diversify and expand across various industries and organizational types, adapting to the evolving demands of modern business settings. AcknowledgmentThis study is a product of the doctoral dissertation project carried out under decision No. 4740/QD-ĐHDT dated October 18, 2023, from Duy Tan University, Vietnam.

Perception and Ethical Challenges for the Future of AI as Encountered by Surveyed New Engineers

Our extensive history of embracing AI technological advances demonstrates that AI may be a useful tool if humans learn to use it intelligently, and that concerns about it replacing human occupations may be unwarranted. Indeed, a range of remarkable new AI approaches are fast transforming diverse human experiences and fundamentally disrupting our lives, but not without some drawbacks. This study reflects on how new engineers view AI’s influence on trust and ethical attitudes. Data-driven perceptions drive educated debates, education initiatives, and legislative decisions aimed at effectively addressing non-scientific AI concerns. This contributes to improving the future of AI-based learning through transdisciplinary research that considers the evidence of ethical challenges raised by AI misapplication. Our analysis of quantitative data from a survey of 715 recently graduated engineers from diverse fields, who often use information technologies, reveals that many believed AI-related difficulties were scientifically uncertain. According to this study’s findings, the observed variance in the trend relating to reduced fear of job losses due to AI (R2 = 0.1121) suggests that specialties heavily impacted by crucial decision making have a lower level of fear. This provides strong evidence for an optimistic path to AI breakthroughs boosting the level of confidence in and acceptance of AI across many industries.

Characteristics of Helicopter Emergency Medical Services (HEMS) Interventions for Burn Patients—A Four-Year Retrospective Analysis

Background: The World Health Organization (WHO) estimates that 180,000 patients die from burns every year, which is considered a serious public health issue. Patients with burns require immediate pre-hospital care and transport to specialized treatment facilities. The aim of this study was to outline the profile of the burn patient from the perspective of the Polish Medical Air Rescue (PMAR), as well as to analyze the medical procedures being implemented. Methods: The study includes 2154 interventions by air emergency medical teams (AEMS) which provided aid for burn patients. The analysis covered the period from 2018 to 2022, including nationwide data made available from the IT systems of the PMAR. Statistical design was used, allowing for correlations of variables, at a significance level of p < 0.05. Results: Patients’ ages ranged from 1 month to 96 years (mean 35.05; SD ± 26.88). Adult patients (n = 1409; 65.41%) constituted the vast majority. The number of interventions to children below 1-year-old was noticeable (n = 394; 18.29%). Men were the most likely to suffer burns, up to three times more often than women (n = 1574, 73.07% vs. n = 570, 26.46%. T29—burns to multiple body areas (n = 890)—and T21—burns to the trunk (n = 255)—were most frequently reported as diagnoses according to the ICD-10 classification. A statistically significant association was found between age group and ICD-10 diagnosis (p < 0.001). The vast majority of patients were transported from the scene directly to Burn Treatment Centers (n = 1373; 63.74%). Treatment of pain by helicopter emergency medical services (HEMS) crews appeared to be effective (p < 0.001), and other interventions consisted of administering medications—ketamine (23.72%), rocuronium bromide (15.78%), propofol (14.02%)—and procedures such as sedation (30.87%), as well as intubation (13.42%) and mechanical ventilation (13.23%). Conclusions: The burn patient profile indicates men with a mean age of 35 years. Nevertheless, HEMS crews often carry out missions to infants and newborns. The most common diagnosis was extensive body burns. In 63.74% of the missions, patients were transported to the Burn Treatment Center. The HEMS crews implement effective pharmacological analgesia, and handle rescue medications and procedures to stabilize the patient’s condition.