Therapeutic compliance is a crucial issue in dealing with chronic illnesses. Many studies have considered the problem since the 1970s. In the first part of this article, the author reviews a number of definitions, notably the one given by the French National Academy of Medicine in its dictionary. The world “compliance” is used in the English language but is an Anglicism in French with a totally different meaning and its use as a synonym of “observance” should be avoided in French. Some authors use the term “adherence” in a sense similar to “observance” but this stresses more explicitly that the doctor/patient relationship is a partnership rather than a paternalistic one. In the second part of the article, factors involved in poor adherence to treatment are reviewed: factors linked to the patient, the disease, the treatment, socio-economic factors and those inherent in the healthcare system. The author then discusses various aspects specific to the issue of treatment compliance in schizophrenia and the various stages of observance (Paillot et al., 2008), risk factors because of poor observance and measures that can be implemented to improve it (Aarab et al., 2015), and the correlation of the quality of the therapeutic relationship and observance (McCabe et al., 2012). All of which underlines the need for a multifactorial approach to this question. The author then explores various new technologies and applications that can measure observance and/or improve it with an emphasis on the need to approach these tools with an ethical eye. Finally, numerous studies and meta-analyses have demonstrated that psychoeducation improves adherence and have also shown its efficacy in reducing the risk of relapse in individuals with schizophrenia.