Organizational Competitiveness Research Articles

The AHEAD leadership development program: an illustrative case example in a unique healthcare context

Purpose Leadership development programs (LDPs) have emerged relatively recently in the healthcare context as a mechanism not only to develop capable and competent leaders but also to retain them. The purpose of this paper is to describe a perspective on practice by illustrating a case example that showcases a pilot LDP for newly promoted healthcare leaders. The details about how it was developed and implemented collaboratively by a healthcare consortium and higher education institution (HEI) to address shared healthcare leadership talent pipeline and retention challenges are provided. Design/methodology/approach This perspective on practice describes how a consortium of competitive healthcare organizations, a type of branded Inter-organizational Relationship referred to as “Coopetition,” contracted with a HEI to design, develop and launch a pilot LDP, referred to as the Academy for Healthcare Education and Development program, using the analyze, design, develop, implement and evaluate model. Findings The significance of this illustrative case example is discussed along with some initial lessons learned based upon this pilot LDP that 24 program participants completed. Implications for research, theory and practice are presented, followed by limitations and a conclusion. Originality/value Inter-organizational relationships, particularly coopetition, are relatively new in the healthcare sector, along with collaboration with HEIs to develop interventions to solve compelling industry problems. This illustrative case example offers insights that address scholars’ calls and practitioners’ needs to explicate different approaches for LDPs to build the healthcare leadership talent pipeline.

Taqwa Sharing Knowledge Integration: Menghilangkan hambatan untuk meningkatkan Inovasi dan Daya Saing

AbstractThere is still little empirical research that has been conducted on the impact of internal and external integration on the innovative capabilities of companies and competitive advantage through shared knowledge. Barriers to the KM process hinder the generation, storage, distribution and application of knowledge, which in turn will hinder OL. This study aims to combine the concepts of internal knowledge sharing, coopetition and the concept of external knowledge integration, as well as organizational learning capabilities by controlling barriers to the knowledge management process to produce innovation and increase organizational competitiveness and become a characteristic of a new leader. Using a critical review approach, we combine it with the Islamic worldview, namely taqwa, so that a single stone concept emerges which we call Taqwa Sharing Knowledge Integration. The birth of this new concept will have an impact on the birth of a leader who is able to overcome obstacles and invite people inside and outside the organization to share knowledge and be able to capture and integrate their knowledge to be processed into innovation and increase competitiveness based on taqwa.

Taqwa Sharing Knowledge Integration: Menghilangkan hambatan untuk meningkatkan Inovasi dan Daya Saing

AbstractThere is still little empirical research that has been conducted on the impact of internal and external integration on the innovative capabilities of companies and competitive advantage through shared knowledge. Barriers to the KM process hinder the generation, storage, distribution and application of knowledge, which in turn will hinder OL. This study aims to combine the concepts of internal knowledge sharing, coopetition and the concept of external knowledge integration, as well as organizational learning capabilities by controlling barriers to the knowledge management process to produce innovation and increase organizational competitiveness and become a characteristic of a new leader. Using a critical review approach, we combine it with the Islamic worldview, namely taqwa, so that a single stone concept emerges which we call Taqwa Sharing Knowledge Integration. The birth of this new concept will have an impact on the birth of a leader who is able to overcome obstacles and invite people inside and outside the organization to share knowledge and be able to capture and integrate their knowledge to be processed into innovation and increase competitiveness based on taqwa.

A UTILIZAÇÃO DA TECNOLOGIA DA INFORMAÇÃO COMO FERRAMENTA DE APOIO NA GESTÃO CONTÁBIL

This work aims to examine how information technology (IT) can be used as a strategic tool to support and improve accounting management. With technological advancement and the growing need for efficiency in business activities, IT has become fundamental in automating repetitive tasks, optimizing data accuracy and integrating accounting systems. The study investigates the application of technological tools, such as management systems, advanced data analysis and cloud storage, to ensure efficiency in decision-making, information security and regulatory compliance. Through a literature review, this work highlights the benefits of technology in reducing failures and expenses, as well as facilitating the production of real-time reports and ensuring compliance. The data indicates that IT not only transforms the way accounting is carried out, but also increases the competitiveness of organizations by enabling faster, more reliable and efficient accounting management. In summary, this study provides a structured view of the role of information technology in modernizing accounting and improving financial management processes.

A Talent Cultivation and Performance Evaluation Model Based on a Fuzzy Control Algorithm

The Internet era has raised the demand for skilled workers in businesses and for economic expansion. Businesses find it difficult to expand when trained personnel are shortages. Evaluating and managing exceptionally gifted persons have become more difficult due to technological developments, which have slowed down technological progress and business expansion. The study suggests a technique to quantify how firms develop and employ talent to address this issue. An algorithm called the fuzzy optimized talent cultivation engine (FOTCE) is introduced to evaluate the effectiveness of talent development. The algorithm combines an adaptive neuro-Fuzzy Inference System with Adaptive Hybrid Particle Swarm Optimization. By considering factors including work-life balance, training, involvement, job performance, and satisfaction, the suggested FOTCE algorithm hopes to improve talent strategies and boost organizational competitiveness. The FOTCE algorithm assesses talent development on three levels: overall efficacy, major categories (such as job satisfaction and involvement), and individual indicators within each category. Fuzzy logic handles subjective viewpoints and unclear data in the study, allowing for a more comprehensive assessment. The technique uses fuzzy math to show different levels of employee retention by giving different factors different weights. The results show that the FOTCE technique helps evaluate and upgrade talent development programs and provides valuable insights for better people management when tested with accurate HR data from a company. The findings demonstrate that the suggested FOTCE algorithm outperformed state-of-the-art models like IAA-NRM (83% retention rate) and FAHP (87% retention rate) by a wide margin. Comparatively, FAHP had an EEI of 83% and DEA had 86%. The EEI for this organization achieved 95%. In addition, the FOTCE model showed a higher Talent Development Efficiency Score (TCDES) of 93%, proving that it boosts organizational competitiveness and employee happiness.

Navigating the Post-Pandemic Landscape: Challenges and Strategies of a Beverage Company

This study explores Coca-Cola's adaptive responses to challenges presented by the COVID-19 pandemic, with a focus on how targeted training programs can enhance resilience and drive innovation in areas such as supply chain management, marketing strategies, and employee adaptation. Using a mixed-method approach, the research gathered quantitative and qualitative data through Google Forms surveys and focus groups with Coca-Cola employees in Malaysia. Results highlight that supply chain disruptions and shifting consumer demands were significant obstacles, while an increased focus on employee well-being and digital transformation provided notable opportunities. Findings reveal that Coca-Cola's "well-being-first" approach and approachable leadership style positively impacted employee morale and communication. Training programs, while effective, have room for improvement in areas like digital marketing and sustainability. The study concludes that targeted training in digital literacy, supply chain management, and wellness can strengthen Coca-Cola’s adaptability in a post-pandemic environment, enhancing both workforce resilience and organizational competitiveness

Effect of business intelligence on organizational competitiveness- exploring the mediation of technology anxiety

Complying with the fourth industrial revolution, business intelligence plays a vital role in the organization's capacity to compete with rivals. The study attempted to explore the influences of business intelligence on the firms' competitiveness and the intervention of technology anxiety between them. The population of the investigation was business intelligence experts in the ICT-based startups operating in Bangladesh. One hundred fifty-six respondents were surveyed on a structured Likert-scale questionnaire. The data was gathered using purposive and snowball sampling. The results were calculated employing the SmartPLS program. The analysis showed that the performance of business intelligence systems increases the competitiveness of ICT-based startups. Meanwhile, technology anxiety has a negative effect on competitiveness. No substantial evidence was found on the association between business intelligence and competitiveness. This study will aid managers in reducing the barrier of technology anxiety through the organized use of business intelligence. In addition, future researchers can use this investigation to identify other influential factors that might substantially affect firms' competitiveness.

The Role of Digital Transformation in Enhancing Organizational Performance in Multisectoral Industries

In the era of Industry 4.0, the adoption of digital technology has become a key factor in enhancing the competitiveness and performance of organizations across various industrial sectors. Organizations that do not adopt digital technology risk falling behind in terms of operational efficiency, productivity, and customer satisfaction. In Indonesia, the implementation of digital technology in the manufacturing, retail, and service sectors still faces several challenges, including infrastructure limitations and insufficient human resource readiness. This study aims to analyze the impact of digital technology implementation on operational performance in three sectors: manufacturing, retail, and services in the Pangkalpinang region. Using a qualitative case study method, data was collected through in-depth interviews with 15 operational managers and IT staff from three companies in these sectors that have implemented digital transformation in the past five years. The findings indicate that the adoption of digital transformation has improved operational efficiency by up to 30%, employee productivity by 18%, and customer satisfaction by 22% in the retail and service sectors. However, in the manufacturing sector, technological infrastructure limitations hindered optimal results. Digital transformation has a positive impact on operational performance and customer satisfaction, especially in the retail and service sectors. However, additional investment in technological infrastructure is needed in the manufacturing sector to achieve maximum results.

Transforming Strategy and Value Creation Through Digitalization?

Digital transformation (DT) directly influences organizational competitiveness, reshaping value creation and necessitating adaptation across industries. This study investigates how DT redefines strategic imperatives and the mechanisms of value creation within organizations, synthesizing findings from five thematic clusters: “Strategic Management in Digital Transformation of Organizations”, “Emerging Trends in Digital Entrepreneurship and Sustainability”, “Digital Capabilities and Business Model Innovation”, “Digitalization and Transformation of SMEs”, and “Value Creation through Innovation and Digital Transformation”. The analysis uncovers crucial insights, including the shift towards business-to-business (B2B) value-oriented sales, the role of big data analytics in collaborative innovation, and the integration of AI-driven business models across retail, logistics, and healthcare. Strategic alignment between technological advances and organizational goals emerges as essential, especially for SMEs facing resources, regulatory compliance, and skills development challenges. Despite these insights, significant gaps remain. Future research should delve into the underexplored area of cross-industry best practices, particularly how SMEs can leverage digital tools to enhance resilience and adaptability in market volatility. Further investigation into the long-term impacts of digital entrepreneurship on sustainability is recommended, including metrics for measuring social and environmental value creation. Additionally, digital leadership roles, such as Chief Digital Officers, warrant more in-depth examinations to identify how these leaders can navigate the complexities of DT and maximize value co-creation. This systematic literature review and bibliometric analysis aim to consolidate current knowledge, address critical gaps, and lay the groundwork for future studies that support resilient and sustainable growth in an increasingly digital economy.

Exploring the impact of business analytics on strategic decision-making in uncertain environments

Business analytics presents significant opportunities for enhancing strategic decision-making (SDM), which is crucial for organizational competitiveness. However, there is a knowledge gap in understanding the interactions among environmental dynamism, business analytics use, environmental scanning, and rational and intuitive SDM. This paper addresses this gap by leveraging the information processing view and analyzing 218 survey responses using partial least squares (PLS) path modeling. It reveals that environmental dynamism influences business analytics use and environmental scanning. Business analytics use positively impacts rational SDM but negatively affects intuitive SDM. Environmental scanning partially mediates the relationship between business analytics use and rational SDM, and there is an inverse correlation between rational and intuitive SDM. This research introduces a novel theoretical framework, enriching the information processing view, and deepens understanding of how strategic information processing capabilities influence SDM. It also provides practical insights for organizations using business analytics to improve SDM processes in uncertain environments.

The impacts of digital and learning orientations on supply chain resilience

PurposeThis study quantitatively investigates the impacts of digital and learning orientations on supply chain resilience (SCR) and firm performance (FP), aiming to fill the gaps in understanding their specific impacts in the context of Industry 4.0 developments and supply chain disruptions.Design/methodology/approachThis study utilized survey techniques and structural equation modelling (SEM) to gather and analyse data through a questionnaire based on a seven-point Likert scale. Hypotheses were formulated based on an extensive literature review and tested using Amos software.FindingsThe study confirms SCR’s significant impact on FP, aligning with existing research on resilience’s role in organizational competitiveness. This study uncovers the nuanced impacts of digital and learning orientations on SCR and FP. Internal digital orientation (DOI) positively impacts SCR, while external digital orientation (DOE) does not. Specific dimensions of learning orientation – shared vision (LOS), open-mindedness (LOO) and intraorganizational knowledge sharing (LOI) – enhance SCR, while commitment to learning (LOC) does not. SCR mediates the relationship between DOI and FP but not between DOE and FP.Research limitations/implicationsThis research focuses on digital and learning orientations, recommending that future studies investigate other strategic orientations and examine the specific contributions of various digital technologies to SCR across diverse contexts.Practical implicationsThe empirical findings emphasize the significance of developing internal digital capabilities and specific learning orientations to enhance SCR and FP, aligning these initiatives with resilience strategies.Originality/valueThis study advances knowledge by distinguishing the impacts of internal and external digital orientations and specific learning dimensions on SCR and FP, offering nuanced insights and empirical validation.

The Role of Employee Competencies in the Sustainable Development and Energy Efficiency of Agile Organizations

The aim of this study was to examine how the development of employee competencies affects the efficiency of green energy utilization in organizations and how these activities support the sustainable development of enterprises. This research focused on identifying the specific agile competencies that have the greatest impact on energy efficiency and on integrating these competencies with sustainable development goals. Quantitative and qualitative analyses were conducted based on data collected through online surveys among employees of companies using green energy. The research results indicate a significant relationship between the level of agility in employee competencies and the energy efficiency in enterprises. Most companies achieve better results through the application of agile practices. This study’s findings confirm that investments in the development of agile employee competencies and the integration of renewable energy sources can significantly contribute to improving energy efficiency and increasing the competitiveness and innovation of organizations. Moreover, the need for further research on methods for assessing and implementing agile practices in various operational settings, with a focus on sustainability aspects, was emphasized.

Financial management of an environmental enterprise

The article examines financial management of environmental enterprises from the standpoint of evaluating the results of financial analysis and specifics of its implementation. Increasing the competitiveness of environmental organisations in the Russian Federation and ensuring their prospects in the face of sanctions and restrictions at this stage of development is becoming increasingly relevant. The authors propose a methodology for financial analysis of industrial and environmental activities of an enterprise based on the calculation of key financial and private environmental indicators of environmental enterprises. The novelty of this study lies in an integrated approach to financial management based on the results of the analysis of financial and private environmental indicators of environmental organisations, covering the financial and environmental aspects of their activities. The integrated approach to financial management is innovative because it is founded on the close relationship between financial and environmental activities of enterprises. The presented article develops analytical support and methodological tools of the analysis for use by environmental enterprises, with consideration to their specifics, in order to improve the efficiency of financial management. The practical significance of this article lies in the analytical provision of effective financial management for the sustainable development of environmental enterprises.

Formation of an effective mechanism of innovation management at enterprises

The article examines the importance of the formation of an effective mechanism of innovative management in the conditions of the modern global economy and the state of war. Attention is focused on the essence of innovation management, its main tasks and elements, such as strategy, organizational structure, innovation processes, innovation culture, knowledge management and financing. The problems and challenges that arise during the implementation of innovative management in the conditions of war are highlighted separately, in particular, the need to adapt strategies to the changing environment and resource limitations. The prospects for the development of innovative mechanisms in the context of digital technologies and artificial intelligence, which can contribute to rapid adaptation to new conditions, are also considered. The article emphasizes that an effective innovation mechanism is the key to achieving high results and competitiveness of organizations even in difficult conditions.

Promoting Innovation in Public Organisations: An Analysis in a National Public Institution in Algeria

Organisational innovation has become a critical factor for the survival and competitiveness of public-sector organisations. This form of innovation entails the introduction of new ways of doing and organising work that aimed at enhancing the organisation’s capacity to achieve its objectives. The aim of this study is therefore to explore the conditions that stimulate the development of organisational innovation in the context of a national public institution experiencing transformation and modernisation in Algeria. More specifically, our aim is to identify the internal and external conditions that facilitate the emergence of innovation, using a descriptive and analytical approach based on qualitative data collection (interviews and observations). The results of this work show that innovation is not isolated in the organisation, but is influenced by the organisation’s internal and external environment. This environment exerts pressure but also provides the conditions and the opportunities for innovation. The existence of a clear development strategy and project-based working structures provides a favourable context for innovation. Innovation is also a collective phenomenon, arising from the contribution of all key people in the organisation and the mobilisation of collective capacities through the role of leadership and the organisational support. Public organisations must therefore pay particular attention to these aspects in order to create value and innovate in their practices and remain competitive in an increasingly turbulent environment.

Effects of Diversification Strategies on Organizational Competitiveness

The study examined the effects of diversification strategies on organizational competitiveness of selected manufacturing firms in Delta State. This study adopted a descriptive research design. The study's population included 100 personnel from the staff of the selected manufacturing firms in Delta State. The sampling technique that was used for the study is simple random technique. The sample size of 80 respondents for the study was determined using Taro Yamane’s formula. Data collected from the field survey were analyzed using descriptive statistics, correlation and multiple regression analyses. The researcher used self-developed questionnaire as instrument for data collection. Findings showed that product diversification strategy (ß = 0.431, p <0.05) and market diversification strategy (ß = 0.277, p<0.05) has significant positive effect on organizational competitiveness. Findings showed that 32% of the change in organizational competitiveness was brought about by the dimensions of diversification strategies. The study concluded that diversification strategies have positive effect on organizational competitiveness of selected manufacturing firms in Delta State. The study recommended that companies should maintain high standards of quality control for all products, including the newly diversified ones. Consistency in product quality is essential for building customer trust.

What's Draining Your Workplace Energy and Joy? Identifying and Addressing Sources of Unhappiness to Boost Productivity and Morale

This article explores the major factors that contribute to employee unhappiness and low engagement based on organizational behavior theory and empirical research. It identifies unclear role expectations, lack of autonomy, poor leadership, and unhealthy workplace cultures as key sources of job dissatisfaction. Research shows only 30% of workers worldwide feel engaged in their jobs, indicating widespread unhappiness comes at a cost to both individual well-being and organizational performance. The article outlines specific strategies organizations can implement to address each issue, such as providing detailed job descriptions, setting clear performance goals, empowering employees with control and input, developing effective leadership skills, and fostering a positive values-driven culture. Additional considerations like workload concerns, growth opportunities, recognition programs, and coworker relations are also discussed. By understanding why jobs so often fail to inspire and implementing targeted improvement initiatives, leaders can systematically transform work into a fulfilling experience that maximizes employee potential and engagement. This enhances organizational competitiveness by differentiating companies as employers of choice.

정부 인적자원관리에 관한 태도 유형화 연구: 중앙행정기관 공무원의 시선을 중심으로

If effective human resource management (HRM) is key to enhancing the competitiveness of government organizations, understanding what public servants want and prioritize in their roles becomes crucial. By reflecting diverse opinions and needs, tailored strategies can be developed, which provide a basis for policy improvements and changes during the system implementation process, and offer rational solutions to reduce resistance within the organization. Therefore, this study seeks to categorize the various perceptions public servants hold toward government HRM and to compare the characteristics of each type using Q methodology. Specifically, the study focuses on strategic HRM and electronic HRM, which are recognized as critical objectives in contemporary HRM. The analysis identifies four broad categories of desired directions for government HRM: 1) establishing a rational system to enhance HRM acceptability, 2) designing predictive HRM based on long-term goals, 3) implementing HRM that drives changes in both government organizations and their members, and 4) providing personalized, satisfaction-oriented HRM opportunities. Based on these findings, the study offers strategic recommendations for improving government HRM moving forward.

Unlocking net-zero supply chain performance system through life cycle assessment: Empirical evidence from rubber industry

The ongoing transition from a supply chain (SC) to net-zero emission (NZE) in SC performance must align with Sustainable Development Goal 13 to address climate change using life cycle assessment (LCA). Effective management of LCA significantly impacts an organization's competitiveness. With a lack of technology oversight and its connections with other enabling parameters that increase competitiveness, practices in the manufacturing industry remain limited. This study identifies and evaluates key enablers for LCA adoption in the manufacturing industry to achieve NZE in SC. Based on 123 responses, an exploratory factor analysis (EFA) was employed, followed by the Best-Worst Method (BWM). Further, a Fuzzy-Decision-Making Trial and Evaluation Laboratory (Fuzzy-DEMATEL) was used. The results revealed ‘organizational integration’, ‘data availability and quality, and ‘policy and regulation’ as significant group enablers that support NZSC to compete in the market. It provides insights for industry practitioners and policymakers on optimizing sustainable SC practices. The essential practical recommendations for resource optimization and carbon footprint reduction are also suggested.

Knowledge Organization Capability and Competitiveness of Chartered Public Universities in Kenya

Purpose: Knowledge has increasingly become one of the most critical determining factors for organizational competitiveness. In order to acquire and sustain a competitive advantage, it is vital for an organization to develop effective strategies that foster knowledge creation, transfer and integration in the performance of the organization. Knowledge organization refers to activities such as document description, indexing, and classification that provide systems of representation and order for information and knowledge materials. The purpose of this study was to establish the relationship between knowledge organization capability and competitiveness of chartered public universities in Kenya. Methodology: The study adopted a descriptive design. The population of the research consisted of 31 chartered public universities authorized to operate in Kenya as at December 2020. The study adopted a census methodology while purposeful and convenient sampling was adopted to select respondents amongst the middle level management staff. The study used both secondary and primary data. A self-administered questionnaire was used as the primary data collection instrument. Out of 155 questionnaires that were sent out, 123 were filled and returned. Statistical Package for Social Studies (SPSS) was used for data analysis. The study used regression model to estimate the level of significance which yielded a positive and significant influence of knowledge organization capability on competitiveness of chartered public universities in Kenya. Findings: The findings indicate that organizational initiatives such as effective knowledge collaboration and utilization, deployment of information technology systems that support knowledge organisation and easy access to information and data contribute to a healthy environment conducive for knowledge management. Owing to the foregoing, the study concluded that knowledge organization capability had a significant positive impact on competitiveness of chartered public universities. Unique Contribution to Theory, Practice and Policy: The study recommended that public universities needed to embrace knowledge organization capability in order to obtain sustainable competitive advantage.