XYZ Company Research Articles

Analisis Sustainability Report pada Perusahaan PT. XYZ di Karawang

In Companies today must be able to actively participate in sustainable development. The effort to publish a sustainability report is one of the strategies to implement sustainable development in a transparent and measurable manner. The purpose of this study is to analyse the disclosure of sustainability reports in the company. This research was conducted qualitatively. The type of data used is documentary data and the data source is secondary data. The data source can be a sustainability report from a manufacturing company at company XYZ. The data collection method used in this research is the interview method. The object of this research is PT XYZ in Karawang. The researcher conducted an analysis using the content analysis method based on the disclosure/reporting rules that should be implemented in accordance with the Sustainability Reporting Guideline and the Global Reporting Initiative (GRI) Guidelines. The GRI provides a standardised corporate reporting framework on how to disclose economic, environmental, social and corporate governance issues in preparing financial statements.

Quality improvement using lean six sigma in air conditioning products

Air Conditioners (AC) are essential electronic products for residential and industrial buildings in tropical countries or during warm weather in general. The penetration ratio of electronic Air Conditioners (AC) has been increasing every year. Data collection and processing were conducted directly by the author through observation, measurement, and calculation on the heat exchanger production of Air Conditioners (AC). In the production cost of Air Conditioners (AC), the heat exchanger accounts for the second highest cost after the compressor making up 19% of the total cost. The high cost is caused by pipe leaks, with a percentage of 73.7%. This research aims to analyze the improvement of Air Conditioner (AC) production quality using the Six Sigma method. The defect rate in the heat exchanger, evaluated through the Define, Measure, Analyze, Improve, Control (DMAIC) method originating from Six Sigma, was found to be 1,144.8 defects per million opportunities. Further analysis was conducted with the Failure Tree Analysis (FTA) and Failure Mode and Effect Analysis (FMEA) methods. This research was conducted at XYZ company by conducting interviews and observations for 3 months. FMEA and FTA analysis resulted in the top two failure risks based on the Risk Priority Number (RPN): flaring diameter too big and unstable brazing skill. In the manual brazing process, it was found that work by operators with level A certification produced 9% below standard outcomes. An improvement was obtained by changing the punch flaring size to 8.5mm and conducting skill certification and training for brazing operators. The results of the proposed improvement implementation led to a reduction in the DPMO value to 403.35, equivalent to a decrease of 64.7%. The defect ratio in production decreased by 38.1%, exceeding the previous target of 26.2%, equivalent to $31.96/month/unit. The results of this study are horizontal, allowing the implementation of improvements made in the heat exchanger production process to be expanded to other cooling electronic production processes.

Exploring the Application of Machine Learning for Automatic Inbound Email Classification in CRM System at XYZ Company

Customer service has become increasingly crucial in today's business landscape, necessitating companies to provide fast, responsive, and personalized assistance to their clientele. However, amidst the challenges posed by surges in email volume, manual categorization and response strategies often lead to performance declines. To address this, we propose a system leveraging Machine Learning techniques for automated email classification. Our evaluation reveals promising results, with SVM achieving the highest accuracy of 96.59%, followed by XGB (96.02%) and RF (95.27%). These models exhibit commendable precision, recall, F1 scores, and Matthews Correlation Coefficient (MCC), showcasing their effectiveness in improving customer service efficiency and responsiveness. This integration of technology not only enhances operational efficiency but also fosters harmonious customer relationships, ultimately leading to increased loyalty and profitability for companies.

Factors Analysis of Job Satisfaction at XYZ Company

This study aims to identify and analyze the factors that affect Job Satisfaction in XYZ company, through the variables of Serving Leadership and Work Motivation. This study uses a quantitative method by involving a saturated sampling technique based on certain criteria so that all employees in company XYZ become a research sample of 32 people. Furthermore, data was collected through a questionnaire processed with relevant statistical methods, namely multiple linear regression tests with the JASP 0.18.3.0 (2024) data processing software application. The results of this study show that: (1) Serving Leadership (X1) has a positive and significant effect on Job Satisfaction with the value of tcount > t table tcount > t table (20.100 > 2.04227) with prob. Sig < 0.05 (< 0.05). (2) Work Motivation (X2) has a positive and significant effect on Job Satisfaction with a ttable > ttable value (10.966 > 2.04227) with prob. Sig < 0.05 (< 0.05).

Proposed Improvement of Monitoring and Controlling Process on Outstanding Customer (Study Case: XYZ Company in Jambi Area)

PT XYZ is a company that provides telecommunications services, and for corporate customers, thereis the BGES Unit. The payment process for corporate customers is managed by one of the BGESpillars, namely Collection Management. One of the tasks that Collection Management takes care ofis outstanding data. The achievement of outstanding billing is only 14.75% per year, which means apayment delay of IDR 7,000,458,871.00 in 2021. Due to excessive workload, billing managementdoes not supervise customers regarding billing so billing objectives are not achieved. In addition,billing information in the form of invoices is provided later than the 5th through 12th of each monthso that customers do not know for sure the total bill. This research aims to make improvements in themonitoring and controlling processes of customer outstanding billing. This research uses the businessprocess improvement method. This method also refers to a process that works but some activitiesneed improvement. It does not design new activities but improves existing activities. The tools ofbusiness process improvement that were used in this research are application technique wheels andstreamlining, which can be useful for simplifying a process and fixing a problem based on theoutstanding billing problems by PT XYZ. The result of this research is a new business process as isdashboard monitoring and controlling shown by a context diagram that contains incoming andoutgoing data on the billing information system and reminder notification will appear if the target isnot achieved. The new business process is expected to assist the BGES unit in monitoring andcontrolling customers every month, and the target that is expected to be achieved is an outstandingfigure of less than 1,000,000 by the end of the year.

Identical Parallel Machine Scheduling to Minimize Makespan Using Suggested Algorithm Method at XYZ Company

XYZ company produce the various shape of motor spare parts product. The company has threeidentical parallel spot welding machines that use a random method of production scheduling, basedon machine capacity without any sequence of jobs, and only use daily production targets given tooperators. Based on the data, the actual scheduling of the machines has a very large completion timedifference between each machine, or the machine loading is uneven. As a result, the makespanbecomes longer with a value of 440000 seconds (26 days). This research aims to minimize the existingmakespan by giving proposed scheduling, using the suggested algorithm method, which has a smallnumber of iterations and has an optimal result. The method begins with the longest processing timesequence rule which is used as the upper bound for the first iteration, then continued to calculate thelower bound and machine workload. The calculation stops at the 15th iteration because the completiontime value exceeds the lower and upper bound so that the optimal scheduling taken is scheduled inthe 14th iteration with a makespan value of 914412 seconds (16 days). The proposed scheduling canminimize the makespan from the actual schedule by 38%.

The Application of Fuzzy Time Series Method for Web-Based Prediction of Household Chemical Product Sales Stock

The seasonal and trend factors of the market demand greatly influence the sales of household chemical products. Therefore, PT. XYZ company requires an accurate sales prediction system to optimize production and inventory. This research aims to develop a web-based sales prediction system for household chemical products using fuzzy time series method. This method considers the factors that influence sales and generates a prediction model that can assist the company in decision-making. This method allows the use of uncertain and unstructured variables in the prediction. The research collected historical sales data of household chemical products from January to December 2023 through interviews, observations, and literature studies. The system was designed using a structured approach and PHP programming language. The Fuzzy Time Series method was used for decision-making. The accuracy of the Fuzzy Time Series method for sales data from January to December 2020 was calculated through program simulation and manual methods, resulting in an accuracy rate of 13.71%. The application provides information on the sales of each product, with the hope that users can reduce the accumulation of stock every month.

Pengaruh Cita Rasa dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada PT.XYZ Depok

XYZ (Company name disguised at the request of the company) is a well-established bakery industry in Indonesia. In running its business, of course, the company not only provides quality products and taste, but also provides good service quality because it can increase customer satisfaction. The purpose of this study is to determine the influence of taste and service quality on customer satisfaction of PT. XYZ Depok. The research method used is quantitative statistics. The population of this study is consumers who buy PT. XYZ Depok. Data collection methods with interviews, documentation, and questionnaires. Data processing using SPSS 25 with multiple linear regression analysis technique. Based on the results of the study, it was shown that taste had a significant effect on customer satisfaction and service quality also had a significant effect on customer satisfaction at PT. XYZ Depok, then the taste and quality of customers simultaneously have a significant effect on customer satisfaction at PT. XYZ Depok.

Optimization of Warehouse Operations for Upstream Service Companies in the Oil & Gas Industry: A Case Study of XYZ Company

The oil and gas (O&G) sector drives various parts of Malaysia's economy and accounts for 19% of government revenue in 2021. The volatility of oil prices and the COVID-19 pandemic problem in recent years has taught O&G enterprises, especially upstream players, to focus on business needs and employ cost optimization techniques to compete and survive uncertain circumstances. This study seeks to analyze and describe the warehouse operations setup of an onshore supply base service organization that manages and maintains offshore O&G facilities. This study examines space utilization variables from several supply chain perspectives, particularly operations performance. Semi-structured interviews, site observations, and documentation review are used to collect data for the single-case study. The study findings suggest the organization under study has a basic warehouse setup with lean operations staff to complete business functions. In general, the warehouse arrangement for the organization under investigation is comparable to a distribution center, where 70% of warehouse activities comprise, material receiving, handling, and distribution (loading) to several offshore locations. Findings also showed that two factors, namely: material handling flow and movement, and inventory movement affect warehouse space utilization. The volume of material handled by the warehouse based on business demand, as well as the seasonal trend from offshore activities contribute to the frequency of material loading and impact the material throughput and transit time, which were found to have an impact on space utilization too.

Analysis of The EwacsPro Auto Dispatch System in XYZ Company Using Technology Readiness Level (TRL) and Technology Acceptance Model 2 (TAM2) Adoption

Fleet Management System (FMS) is a system that quite good to manage the haul cycle and can be useful for reducing the idle time of the conveyance. The development of an FMS with an Auto Dispatch System (ADS) that utilizes digital information technology can make management easier. ADS is the system which has assignment logic systems for transport equipment, either directly suggesting to the operator through computerized systems or through dispatchers. XYZ Company developed its own ADS, called Early Warning & Control System Pro (EwacsPro), which has been tested on 1 of 4 total pits they have in ABC jobsite, using the LTE Communication network, which is the first in Indonesia. The problem behind this research is that the system has never been tested for readiness. This research aims to analyze, evaluate and explore the level of readiness of the EwacsPro system using the Technology Readiness Level (TRL) method and also analyze the level of operator acceptance of the use of the EwacsPro system adopting Technology Accetance Model 2 (TAM2) using Structural Equation Modeling (SEM) analysis. The research will provide recommendations to the XYZ management for improvements related to EwacsPro at ABC Jobsite so that it can provide benefits according to the technological design which has been made, using Business Model Canvas (BMC) tool. The EwacsPro system reached level 9 TRL with a fulfillment rate of 80%. There are 7 variables that significantly influence EwacsPro's Usage Behavior directly and 1 variable that significantly influences using 2 influencing moderator variables of the TAM2 analysis. The R-square test also shows that all values are above 0.75, which means that there is a strong influence from the measurement of the exogenous latent variable on the endogenous latent variable.

Turnover Intention Analysis Reviewed from Happiness, Well-Being, and Work-Life Balance with Organizational Commitment as an Intervening Variable for Generation Y (Millennial) Employees at XYZ Company

Turnover Intention Analysis Reviewed from Happiness, Well-Being, and Work-Life Balance with Organizational Commitment as an Intervening Variable for Generation Y (Millennial) Employees at XYZ Company

The Influence of Compensation, Perceived Supervisor Support, and Career Development on Intention to Stay with Job Satisfaction as a Mediating Variable in XYZ Manufacturing Employees

This research aims to examine the company's efforts to retain competent employees in the textile industry. The research background shows that the textile industry in Indonesia has a significant contribution to the country's economy, but is faced with challenges in maintaining a competent workforce. The research was conducted at the company PT XYZ, one of the textile manufacturing companies in Tangerang. The method used is quantitative with the SEM-PLS analysis technique. Data was collected through questionnaires distributed to employees. This research aims to examine the influence of compensation, perceived supervisor support, and career development on intention to stay which is mediated by job satisfaction. The research results show that the work environment, superior behavior, career development and compensation are factors that influence employees' desire to continue working at the company. This research emphasizes the importance for organizations to create a conducive work environment, build good relationships between employees and superiors, and match the workload with the compensation received. These findings provide managerial implications for textile companies in managing human resources to maintain business sustainability and competitiveness.

Evaluation of Scrum Implementation and Recommendation Improvement in Software Development: a Case Study of Logistic Company XYZ

PT XYZ provides a digital platform for the national logistics ecosystem and is connected to a global network. PT XYZ applies Agile as a project management methodology so that each team member can focus on continuous improvement and delivering value to customers. The framework used is Scrum during software development to complete work in Agile. However, there are problems during software development, such as failing to meet the targeted deliverables. This research evaluates the implementation of Scrum in PT XYZ and provides recommendations for improving the software development process using Scrum Evaluation Metrics based on Scrum Guide 2020 and Essentials Scrum. The research utilized mixed methods, combining quantitative data collection through questionnaires with qualitative methods involving interviews with Scrum Master and stakeholders, followed by a review of company documents. The result was processed using the Agile Maturity Model's Key Process Area (KPA) rating. The research shows that overall, the KPA rating value of 87.39% is interpreted as Fully Achieved. Recommendations for improvement focused on 27 recommendations for 61 practices that were not Fully Achieved, with high priority given to 15 recommendations. This evaluation and recommendation aim to improve the implementation of Scrum in PT XYZ and overcome the problem of backlog targets not being achieved in the Fulfillment squad.

Implementation of Intellectual Intelligence, Emotional Intelligence and Spiritual Intelligence from an Islamic Perspective on Employee Education and Training at XYZ’s Company

The purpose of this study is to identify intelligence as a proxy for worker performance at XYZ's company from an Islamic standpoint. The three types of intelligence in question are intellectual, emotional, and spiritual. Given the increasing complexity of the industry and the globalization of business, it is critical for organizations to recognize that their most valuable resource is their workforce. Utilized by XYZ's company to assist intelligence from an Islamic perspective, particularly in integrating Islamic values, this research method involves qualitative descriptive analysis. Five informants provided information during staff interviews in the operational unit responsible for human resources, education, and training. Data were also gathered through observation and documentation. The study's findings suggest that intelligence encompasses more than just cognition; it also covers other types of intelligence including emotional and spiritual intelligence. Islamic teachings place a great emphasis on the harmony between the three forms of intellect in order to develop healthy and productive persons. This allows employers to produce workers who are not only technically proficient but also possess a strong sense of social awareness and spiritual understanding.

Ideas development of IoT smart tracking products for XYZ company using a design thinking approach

Ideas development of IoT smart tracking products for XYZ company using a design thinking approach

Assessing the Feasibility Study of XYZ Company’s New Supermarket Branch in Menteng, Central Jakarta

XYZ Company plans to expand into Jakarta’s supermarket market, leveraging Indonesia’s growth in the food and beverage industries. With a population of 273 million in 2024, urbanization, a rising middle class, and evolving consumer behaviours drive sector growth. XYZ Company, with over 40 successful stores in Bali and Lombok, aims to enter Jakarta’s competitive retail market, dominated by players like Hero Supermarket and Carrefour. This feasibility study uses a mixed-methods approach, including interviews, surveys, financial reports, and market analyses. Financial metrics such as Net Present Value (NPV), Internal Rate of Return (IRR), and payback period indicate the project’s viability, with costs estimated at Rp. 22,858,000,000.00. Marketing analysis, using SWOT, TOWS, and Porter’s Five Forces, reveals opportunities for differentiation through premium product offerings and food courts, enhancing customer experience and foot traffic. Significant opportunities for XYZ Company to differentiate include leveraging the growing middle class and diverse consumer preferences. Integrating food courts within supermarkets, a strategy used by competitors like Transmart Carrefour and Grand Lucky Supermarket, can significantly enhance customer experience. Focusing on premium products and readyto-eat meals can attract a broader customer base. Strategic recommendations involve selecting high-traffic locations, expanding the online presence, and adopting sustainable practices to control costs and appeal to environmentally conscious consumers. The study emphasizes adapting to market trends and maintaining financial prudence for long-term profitability. In conclusion, the feasibility study offers a comprehensive analysis of XYZ Company’s proposed expansion into Jakarta. By focusing on strategic market entry, financial planning, and risk management, XYZ Company can successfully establish its presence in Jakarta’s competitive retail market, ensuring sustainable growth and profitability.

Analisis Produk Cacat pada Block Beton Menggunakan Metode Seven Tools dan Failure Mode Effect Analysis di Perusahan Precast XYZ

XYZ Company is a company in the manufacturing sector of precast concrete production, ready-to-use concrete products to meet the needs of the construction industry. The problem in this company is that there are still many defects that occur in the concrete produced. The purpose of this study is to find out what defects occur in concrete blocks, analyze the causes of their occurrence and make repair suggestions. This study uses the seven basic tools method to analyze the types of defects and the causes of defects in concrete blocks, and the FMEA method to make repair recommendations with the cause of defects from the highest RPN value. Based on the results of data processing, there are several defects that occur in concrete blocks, namely: porous, small cracks, non-angled products, non-uniform colors, bubbles, dimensions, gripis, and hairline cracks. From the Fishbone results, there are 18 indicators of the causes of the three defects, from the 18 causes of defects, the RPN value is then determined with the highest RPN value of 168, namely dirty, leaking, and less tight mold indicators..

The Influence of Brand Hate and Service Quality on Non-Repurchase Intention (Case Study on XYZ Company)

The Influence of Brand Hate and Service Quality on Non-Repurchase Intention (Case Study on XYZ Company)

Financial Feasibility Analysis of XYZ Company Market Expansion Plan to Kalimantan

XYZ Company, a B2B manufacturer of Songkok in Gresik, East Java, plans to expand its market by establishing a new distribution warehouse in Banjarmasin, Kalimantan. This strategy aims to leverage the growing demand for Songkok in Kalimantan, which has a significant Muslim population. The primary goal of this study is to evaluate the financial feasibility of purchasing versus renting the new warehouse for this investment plan. The financial feasibility analysis was conducted in multiple stages. Pro forma financial statements were constructed for both scenarios, incorporating historical data of the company's financial statements, industry benchmarks, and growth assumptions from management interviews. Free Cash Flow to the Firm (FCFF) and terminal cash flows were calculated using the Weighted Average Cost of Capital (WACC). Capital budgeting techniques were then used to evaluate financial feasibility, including Net Present Value (NPV), Internal Rate of Return (IRR), and Discounted Payback Period. Risk assessment was performed through sensitivity analysis and Monte Carlo simulation. Results indicate that the renting scenario, with an initial investment of IDR 242 million, has a higher NPV and IRR than the purchase scenario, which requires an initial investment of IDR 944 million. The renting scenario also offers a faster-discounted payback period of 2 years and one month, making it more feasible. Risk assessment shows moderate risk, with an 83% probability of achieving a positive NPV. The financial feasibility analysis recommends renting the new warehouse in Banjarmasin. This option provides a quicker payback period, higher NPV and IRR, and positive risk assessment results. Investing in this project will enhance XYZ Company's market presence in Kalimantan, cater to the growing demand for Songkok, and achieve sustainable growth and profitability.

Support System of Quality Control for XYZ Company using PHP Laravel and React Native

XYZ Company is a manufacturing company that makes diesel products. In the production process, there is a need for quality control so that the final product can meet the company's quality standards. The problem of the XYZ Company is the quality control process carried out by the company that still uses manual so that a lot of paper is wasted in the quality control process.The design and construction process carried out is using the waterfall method. The waterfall method consists of five steps is requirements, design, implementation, verification and maintenance. The framework for implementation process on the website is Laravel, and the CSS used is Tailwind CSS, and the framework for application is react native. The system that has been designed has succeeded in providing convenience in quality control.