Communication Technology Work Research Articles

Quality of communications infrastructure, local structural transformation, and inequality

Abstract We estimate the causal impact of communication infrastructure quality on growth and structural transformation. We use variation across US counties’ Internet speeds in 2018 and build an instrument using ARPANET, a military network that preceded the modern Internet, with its location documented in historical government reports. We find that doubling Internet speeds increases the 4-year employment growth by 3.3–6.1 percentage points. Faster Internet shifts economic activity toward high-skilled services and away from non-tradeable services while increasing inequality. Industry linkages, capital-skill complementarity, and information and communication technology workers’ sorting rationalize our results. Medium and small cities and rural areas drive our results.

Factors Affecting Job and Workplace Satisfaction of Information Communication Technology Workers

Factors Affecting Job and Workplace Satisfaction of Information Communication Technology Workers

Interpretative phenomenological analysis for LIS research

Purpose – The purpose of this paper is to provide an overview and evaluation of interpretative phenomenological analysis (IPA) for the library and information science (LIS) community, as this method has only recently been used for exploring experiences of various phenomena related to LIS. Design/methodology/approach – IPA is discussed within the phenomenological tradition. Two examples of recent IPA studies are examined in parallel to show application of the IPA method. Issues and challenges of applying IPA to LIS research questions are discussed. Findings – IPA is an alternative phenomenological method, adding to the repertoire of qualitative methods used for LIS research. It was an effective method for exploring experience among information professionals: it was equally suitable for studying reference and information service work for academic library professionals and burnout experience for information and communication technology workers. Originality/value – Only a few LIS studies have used IPA and no discussion or evaluation of the method has been published for this field. This paper provides a discussion of the method for LIS researchers interested in this emerging phenomenological method.

Self-efficacy beliefs, computer training and psychological well-being among information and communication technology workers

Abstract This study examines the factorial structure of self-efficacy and the relationship among different levels of self-efficacy (i.e., generalised, professional and computer) and psychological well-being and training among Information and Communication Technology (ICT) workers. The sample was made up of 496 workers from different occupational sectors using ICT in their jobs and a subsample of these workers who were trained in ICT. Results show that (1) the generalised-specific structure is maintained in the three levels as expected but in fours factors: i.e., generalised self-efficacy, professional self-confidence, achieving professional objectives and computer self-efficacy. (2) There is a negative and significant relationship between self-efficacy and different psychological well-being indicators. (3) Computer attitudes moderated the relationship between computer training (i.e., number of training hours) and professional self-confidence. So far, workers with high positive attitude towards ICT, when number of hours are high, their levels of professional self-confidence increase, but it depends on the number of training hours (i.e. more training hours, more self-confidence). However, workers with low levels of positive attitude towards ICT experimented a decrease in professional self-confidence. In conclusion, training has not a direct influence on self-efficacy but moderated by type of training. Limitations of the study and practical implications of these findings are discussed.