Communication Skills Inventory Research Articles

Evaluation of The Relationship Between Communication Skills and Psychosocial Care Skills of Nurses

Objective: The aim of this study is to evaluate the correlation between nurses' communication skills and psychosocial care skills. Methods: The study was a descriptive and cross-sectional quantitative research that was conducted with nurses working in a training and research hospital between January and May 2022. Population of the study consisted of 255 nurses working in the related hospital. The study was completed with a total of 180 nurses who were voluntary to participate in the study and met the inclusion criteria, without using sample selection. A Participant Information Form, the Psychosocial Care Competence Self-Assessment Scale (PCCSAS), and the Communication Skills Inventory (CSI) were used to collect data. Results: It was found that the nurses' communication skills inventory total mean score was 169.65±13.72. There was no significant correlation between the total score of communication skills inventory and the socio-demographic and professional characteristics of the nurses (P>.05). The nurses' PCCSAS total mean score was 64.28±13.13. The PCCSAS total score differed significantly only according to the unit worked and the number of patients per nurse (P=.008; P=.040). There was a statistically significant and positive correlation between CSI total score and PCCSAS total score (r=0.242; P<.01). Conclusion: It is thought that training should be organised at regular intervals for nurses to improve their knowledge and skills about communication and psychosocial care, and the efficiency of the training should be evaluated periodically for patient and nurse groups.

Examination of disadvantaged children's communication skills with sports branches

In this study, it was aimed to examine the development of communication skills in the sports education project of Turkish and Syrian refugee students aged 9-15, who were considered disadvantaged with the "Young Together" project of the Ministry of Youth and Sports. In the study, the disadvantaged children living in the province of Kilis form the universe, while the students included in the project form the sample. In the study, the changes in the emotional and behavioral communication of the participants, which are included in the communication skills, were evaluated by giving training to the students in 5 different sports branches for 16 weeks, 2 days and 4 hours a week. In the study, the description was made in the scanning model, which is one of the quantitative research methods. In the study, the data obtained from 109 people determined by random method among 320 individuals who participated in the project voluntarily were evaluated. A questionnaire consisting of demographic information and communication skills inventory was used in the measurement tool of the study. In the analysis of the data, demographic variables were processed using the JASP statistical program, percentage and frequency, and other analyzes were processed with t-test, one-way analysis of variance and correlation tests at p

Hemşirelik Öğrencilerinin Çocuk Sevme Durumları ile İletişim Becerileri Arasındaki İlişki

Giriş: Çocuklarla çalışan birçok meslekte olduğu gibi hemşirelik mesleğinde de çocuk sevme durumu ve iletişim becerilerinin önemli rol oynadığı belirtilmektedir.Amaç: Bu araştırmada hemşirelik öğrencilerinin çocuk sevme durumları ve iletişim becerileri arasındaki ilişkinin belirlenmesi amaçlanmıştır.Yöntem: Bu araştırma tanımlayıcı ve ilişkisel türdedir. Araştırmanın örneklemini, bir devlet üniversitenin hemşirelik bölümünde öğrenim gören 220 hemşirelik bölümü öğrencisi oluşturmuştur. Araştırmada veriler tanıtıcı bilgi formu, İletişim Becerileri Envanteri ve Barnett Çocuk Sevme Ölçeği kullanılarak toplanmıştır.Bulgular: Araştırmaya katılan öğrencilerin %78,2’sinin kız öğrenci olduğu belirlenmiştir. Araştırmada hemşirelik öğrencilerinin çocuk sevme düzeyleri ile cinsiyet, çocuklar ile iletişim durumu ve çocuk sahibi olmayı isteme durumları arasında anlamlı farklılık saptanmıştır (p=0,039; p=0,000; p=0,010). Öğrencilerin iletişim becerileri ile öğrenim gördükleri sınıf düzeyleri ve çocuklar ile iletişim durumları arasında istatiksel yönden anlamlılık olduğu belirlenmiştir (p=0,006; p=0,003). Hemşirelik öğrencilerinin çocuk sevme ve iletişim becerileri değerlendirildiğinde aralarında anlamlı, pozitif yönde ileri düzeyde bir ilişkinin olduğu belirlenmiştir.Sonuç: Çalışma bulgularına göre, hemşirelik öğrencilerinin çocuk sevme düzeylerinin yüksek olduğu, çocuk sevme durumları ile iletişim becerileri arasında pozitif yönde ilişki saptanmıştır. Bu kapsamda bu pozitif ilişkinin devamlılığı açısından sağlık profesyoneli adaylarının eğitimlerinde çocuk sevgisini olumlu yönde geliştirecek etkinliklere yer verilmesi ve iletişim becerilerini güçlendirecek düzenlemelerin yapılması önerilebilir.

A comparative analysis of the effectiveness of cognitive-behavioral therapy and hypnotherapy on improving emotional regulation and communication skills of adolescents with oppositional defiant disorder

Introduction: Oppositional Defiant Disorder (ODD) is one of the crucial disorders in childhood and adolescence which is externalizing spectrum disorders. Aim: The purpose of this study was to investigate of the effectiveness of cognitive-behavioral therapy and hypnotherapy on improving emotional regulation and communication skills of adolescents with oppositional defiant disorder. Method: This research has been executed in context of a clinical trial plan with pre-test and post-test and one-month follow up period. Among the students with oppositional defiant disorder of junior school in Urmia city who were studying in the (school) year 2020- 2021 that 51 people were purposefully selected and placed randomly in three groups (17 people for cognitive-behavioral therapy, 17 people for hypnotherapy and 17 people for control) with the assistance of schools’ teachers and principals, parents and utilizing diagnostic interviews and also supplying the inclusion criteria in research. Then cognitivebehavioral therapy and hypnotherapy group has intervened based on intervention stranded protocols but members of the control group did not receive any intervention. After the end of a month, a follow-up test was performed and the research scales were used again. Tools of this research included: Child Behavioral Checklist (CBCL), Cognitive Emotion Regulation Questionnaire (CERQ) and the communication skills inventory. SPSS-22 software and repeated measures analysis of variance were used to analyze the data. Results: The results of this research indicated that both cognitive-behavioral therapy and hypnotherapy improve communication (F=1.53, P>0.224) and adaptive emotion regulation skills (F=2.45, P>0.575) and reduction of maladaptive emotion regulation skills (F=2.56, P>0.127) were equally affected and there was no significant difference between them. Conclusion: The results of this study signify that both hypnotherapy and cognitive- behavioral therapy can be effective equally in improving emotion regulation and communication skills and these investigations can be used to cope with adolescents with oppositional defiant disorder.

The Development of Communicative Skills and the Impact of Online Learning on Students: A Small-Scale Study on Moroccan University Students

The state of urgency imposed by COVID-19 pandemic had a significant impact on all aspects of human life including educational systems. Overnight, teaching and learning by means of internet-based applications became the new classroom environment which proved to be inappropriate for all subjects. In this respect, the current study is investigating the influence of learning online via Zoom on a group of university students (N = 44) from the department of sciences of education that belongs to the faculty of letters and human sciences in Rabat-Morocco. The main focus is on assessing the significance of the impact of the experience on the students’ development of communicative skills. The study relies heavily on the Communication Skills Inventory (CSI) by Ersanli & Balci (1998) that offers 45 questions targeting the students’ feedback about communicative skills. A pre-test/post-test quasi experimental design has been adopted to track the students’ answers before and after the experiment. Two main research questions have been formulated as: (1) using the Communication Skills Inventory, what is the impact of the online learning experience on the development of the students’ communicative skills, and (2) what is the significance of the reported change of the communicative dimensions listed in the CSI inventory? Data collected helped to generate descriptive and inferential statistics, and results revealed a significant change of results related to “cognitive”, “emotional” and “behavioral” sub-dimensions that belong to the CSI inventory. Finally, the conclusion part lists some limitations of the study and suggests further areas for future investigations.

The impact of communication education provided with creative drama method on midwifery undergraduates.

INTRODUCTIONThis study was carried out to evaluate the impact of communication education provided by using creative drama method on the communication skills, selfesteem, and organizational conflict resolution skills of midwifery undergraduates.METHODSThe research was conducted as a semi-experimental ‘controlled pretest–posttest’ method. The study was carried out with freshmen studying midwifery at a public university in Western Turkey (n=52) between 30 September and 30 December 2017. Data were collected by means of the Communication Skills Inventory, Rosenberg Self-Esteem Scale, and Rahim Organizational Conflict Inventory-II. Throughout the research process, a 12-week lesson plan covering the stages of the creative drama method was applied. During the collection of the data, the scales were applied to the group as pretest, posttest while dependent t-test was applied for analyzing purposes.RESULTSCommunication Skills Inventory behavioral communication skills created a significant difference between Rosenberg Self-Esteem Scale self-esteem subscale scores (p>0.05). No significant difference was detected among the Rahim Organizational Conflict Inventory sub-dimension mean scores (p>0.05).CONCLUSIONSFindings obtained from the research reveal that the creative drama method effectively develops communication skills, self-esteem, and conflict resolution skills for midwifery undergraduates.

The effects of psychodrama on the emotional awareness and communication skills of psychiatric nurses: A randomized controlled trial

Psychiatric nurses should have good communication skills and emotional awareness to provide quality nursing care. The aim of this study was to determine the effect of psychodrama on emotional awareness and communication skills in psychiatric nurses in Istanbul, Turkey. A randomized controlled trial study (pretest-posttest control group design) was conducted with 26 psychiatric nurses in Istanbul. The psychiatric nurses were evaluated in terms of emotional awareness assessed by the Levels of Emotional Awareness Scale and communication skills assessed by the Communication Skills Inventory. Two hours of psychodrama sessions (16 in total) were held once a week under the guidance of a psychodrama therapist and a co-therapist. The control group did not receive any intervention. The experimental group had significantly higher posttest total emotional awareness score and emotional communication skills score than pretest scores. There was no significant difference between the pretest and posttest scores of the control group. Psychodrama can be used to improve the communication skills and emotional awareness of psychiatric nurses.

HEMŞİRELİK ÖĞRENCİLERİNİN SOSYAL ZEKÂ DÜZEYLERİNİN İLETİŞİM BECERİLERİNE ETKİSİ

Hemşirelik öğrencilerinin sosyal zeka düzeylerinin iletişim becerilerine etkisini belirlemek amacıyla gerçekleştirilen bu araştırma, betimsel ve ilişkisel tarama modeline göre desenlenmiştir. Araştırma bir üniversitenin hemşirelik bölümünde okuyan birinci ve dördüncü sınıf lisans öğrencileriyle yürütülmüştür. Verilerin toplanmasında Kişisel Bilgi Formu, Tromso Sosyal Zeka Ölçeği ve İletişim Becerileri Envanteri kullanılmıştır. Elde edilen veriler basit doğrusal regresyon analizi ve çoklu regresyon analizi ile değerlendirilmiştir. Öğrencilerin sosyal zeka düzeylerinin aritmetik ortalaması 51,02, iletişim becerileri düzeylerinin aritmetik ortalaması 106,01 olarak bulunmuştur. Dolayısıyla, araştırma kapsamına alınan hemşirelik öğrencilerinin sosyal zeka ve iletişim becerileri seviyelerinin orta düzeyde olduğu belirlenmiştir. Araştırma neticesinde elde edilen bulgular incelendiğinde, öğrencilerin sosyal zekalarının iletişim becerileri ile pozitif bir ilişki içerisinde olduğu görülmüştür.

Türkiye'de İlk ve Acil Yardım Programı Öğrencilerine Verilen İletişim Becerileri Dersinin Etkinliğinin Değerlendirilmesi

Objective: It is especially important that communication between patients and paramedics is clear and effective as they are the first healthcare professionals to arrive at the scene of a crisis and provide emergency medical services. The aim of this study was to evaluate the efficacy of a communication skills training course for paramedic students. Material and Methods: The study used one-group pretestposttest research design to determine the effectiveness of a 14-week communication skills training course on second year paramedic students attending a Vocational School of Health Services. The students completed a socio-demographic information data sheet and the Communication Skills Inventory prior to and after the communication skills course. Results: Fifty-two paramedic students participated in the study. The age of the participants ranged from 18 to 25 years and they were predominantly female (75%). A paired-samples t-test was conducted to compare the scores prior to and after the communication skills training course. The results of the study showed that there was a significant increase in the participants' communication skills both on the total scores after the 14-week communication skills training course (p< 0.001) as well as on their cognition (p=0.023), emotion (p=0.028) and behaviour (p=0.002) subscale scores. The average of communication skills scores of participants before the training was X=159.88 (σ=11.46) and X ̅=165.31 (σ=11.45) after the training. Conclusion: The results suggest that the communication training course offered may be effective in increasing the paramedic students' communication skills.

Cross-cultural Adaptation, Reliability, and Validity of the Turkish Version of the Health Professionals Communication Skills Scale

The aim of this study is to evaluate the psychometric properties of the Turkish version of the Health Professionals Communication Skills Scale (HP-CSS). The HP-CSS was translated into Turkish following an international instrument translation guideline. A convenience sample of 394 health professionals participated in this study. Internal consistency reliability, content validity, test-retest reliability, and convergent validity were assessed. A confirmatory factor analysis was conducted to evaluate the construct validity. The Turkish version of HP-CSS comprised four factors (empathy, informative communication, respect, and social skill). The HP-CSS-TR demonstrated adequate internal consistency (Cronbach'sα values .72-.79). In terms of the content validity, the scale-level content validity index (CVI) was .94, and the item-level CVI ranged from .83 to 1.00. The HP-CSS-TR showed good test-retest reliability (intraclass correlation coefficients were above .82). No statistically significant difference was found between the applications. There was a good agreement between the HP-CSS-TR and communication skills inventory (CSI) scales. Confirmatory factor analysis results (χ2/df, GFI, AGFI, IFI, TLI, CFI, RMSEA, and SRMR) showed a good fit for the original four-factor model. Results showed that the Turkish version of the HP-CSS is a valid and reliable tool for the assessment of communication skills of health professionals in Turkey. The use of the HP-CSS-TR measure in clinical settings could be useful in enhancing the quality of care by identifying inadequacies and improving communication skills.

Fiziksel Aktiviteye Katılan Bireylerin İletişim Becerileri ve Sosyal Görünüş Kaygıları

Bu çalışma, bireylerin fiziksel aktiviteye katılan bireylerin iletişim becerileri ile sosyal görünüş kaygılarını incelemek amacıyla yapılmıştır. Çalışma açık, kapalı ve her iki alanda da fiziksel aktiviteye katılan, kolayda örneklem yöntemi ile seçilen 306 kişi ile gerçekleştirilmiştir. Veri toplama aracı olarak araştırmacılar tarafından geliştirilen Genel Bilgi Formu, Etkili İletişim Becerileri Envanteri, Sosyal Görünüş Kaygısı Ölçeği kullanılmıştır. Verilerin analizinde frekans analizi, tanımlayıcı istatistikler, t-testi, Anova ve Pearson Korelasyon analizleri kullanılmıştır. Cinsiyete göre iletişim becerisi ve sosyal görünüş kaygı puanları karşılaştırılmış, etkin iletişim becerileri ölçeği alt boyutlarından ''ego geliştirici dil ve ben dili” alt boyutlarında kadınlar lehine anlamlı fark bulunmuştur (p&amp;lt;0,05). Medeni durum değişkenine göre iletişim becerileri ve sosyal görünüş kaygı puanları karşılaştırılmış, iletişim becerileri ölçeği ''ego geliştirici dil, kendini tanıma açma ve ben dili'' alt boyutlarında evlilerin lehine anlamlı farklılıklar bulunmuştur (p&amp;lt;0,05). Fiziksel aktivite yapılan alana göre iletişim becerileri ve sosyal görünüş kaygı puanları karşılaştırılmış, iletişim becerileri ölçeği ''ego geliştirici dil” alt boyutunda açık alanda fiziksel aktiviteye katılanlar lehine anlamlı fark bulunmuştur (p&amp;lt;0,05). Araştırmanın son probleminde iletişim becerileri ve sosyal görünüş kaygı düzeyleri arasındaki ilişki incelenmiş, iletişim becerileri ölçeği alt boyutları ile sosyal görünüş kaygı ölçeği alt boyutları arasında negatif yönde düşük düzeyde ilişki bulunmuştur (r=-,243 p&amp;lt;0,01; r=-,378 p&amp;lt;0,01; r=-,365 p&amp;lt;0,01; r=-,353 p&amp;lt;0,05; r=-,235 p&amp;lt;0,01). Araştırma sonunda, cinsiyet, medeni durum ve fiziksel aktivite yapılan alan iletişim becerisi alt boyutlarında fark oluşturan bir faktör iken sosyal görünüş kaygı düzeylerinde herhangi bir anlamlı fark oluşturan faktör değildir. Ayrıca iletişim becerileri alt boyutları ne kadar yüksek olursa, sosyal görünüş kaygının düşeceği sonucu bulunmuştur.

İLKOKUL ÖĞRENCİLERİNİN YABANCI DİL DERSİNE OLAN İLGİLERİNE YABANCI DİL ÖĞRETMENİNİN İLETİŞİM BECERİSİNİN ETKİLERİ

In this study it is aimed to determine the relationship between communication skills of primary school English teachers and attitudes of primary school students towards English courses. In this study, comparison survey model was used. And descriptive scanning method was used to examine the attitudes and interests of primary school students towards English lessons in line with age, gender, class, the number of siblings variables and communication skills of English teachers. The study group of the research consists of 138 students who took English lesson in the 2nd grade, 3rd grade and 4th grade of primary school in Erzurum’s central districts in 2019-2020 academic years. And it consist of 86 English teachers working in these primary schools in Yakutiye and Palandöken districts. In this study, the data were obtained by using the scale “Attitude Scale Towards English Lesson” consisting of 16 items and the scale “Communication Skills Inventory”consisting of 45 items. The obtained data is analyzed by SPSS programme and frequency, percentage calculations, t-test and ANOVA statistical methods were used in the analysis of the data. As a result of this study, a significant difference was found between student’s attitudes towards English lessons and their gender and attitudes. It was concluded that the communication skills of teachers differ according to gender, education level, age, duration of professional servise, relationhip with the institution they work, but there is no significant difference. However, a significant difference was found in communication skills of teachers in school types, education levels and gender variables.

The Relationship Between Violent Behavior in Healthcare Settings and Communication Skills: An Empirical Study on Provincial Hospitals in Ankara.

Violence in the health care is a multifaceted and complex social phenomenon that attracts the attention of researchers and policymakers in many countries around the world. Violence against healthcare workers has several factors, but there are limited data on the association between violence against healthcare workers and the communication skills of healthcare workers. In this study, we examine the relationship between healthcare professionals' communication skills and violent incidents experienced or witnessed by healthcare workers. The sociodemographic and professional data of 296 healthcare professionals were obtained. All participants were assessed using a communication skills inventory. The total and categorical scores of the communication skills inventories were compared between participants who had been exposed to violence and those who had not. It was found that the emotional score of individuals who had suffered more than one physical attack was lower than that of others (P = .037). In addition, nurses were found to have more verbal violent behavior experience than their counterparts. Other comparisons were found to be insignificant. Healthcare professionals should not only evaluate complex problems such as violence in the health care but also emphasize the role of patients and their relatives. Violence against healthcare professionals cannot be based on a simple factor. We believe that there are many factors that lead to violence. The causes of violence in the health care should be examined by future studies.

The home visit communication skills inventory: Piloting a tool to measure community health worker fidelity to training in rural South Africa.

Community-based home visiting programs using community health workers (CHWs) have become popular modes of delivering health care services, especially in settings where health workers are overburdened and resources are limited. Yet, little is known about the processes that shape effective implementation in low-resource settings, and whether these processes adhere to home visitors' training. This study used the newly-developed Home Visit Communication Skills Inventory (HCSI) to explore the delivery of a CHW program in rural South Africa. Routine home visits from CHWs to their maternal care clients were audio-recorded with consent, and later transcribed and translated into English. The HCSI, devised and piloted using existing frameworks and program-specific training components, consisted of 21 items covering domains related to active listening, active delivery, and active connecting, and was used to score English transcripts of the home visits. The HCSI was used to generate general frequencies and aggregate scores for each CHW. Eighty-four home visits by 14 CHWs showed a diverse application of communication skills. Active listening and active delivery were common, with fewer instances of active connecting observed. Practices disaggregated by CHW showcased varying strengths by an individual. In reviewing visit characteristics, longer average visit duration was significantly correlated with the presence of multiple types of active connecting skills. While technical skills were widely observed, fewer CHWs engaged in more complex "connecting" skills. The HCSI is a feasible, low-cost, and practical way to describe home visit fidelity among CHWs. Audio-based checklists can be used to describe fidelity to a model in the absence of additional supervisory resources.

Suicide Ideation and Drug Craving in Patients Under Methadone Maintenance Treatment (MMT)

Background: Currently, methadone maintenance treatment (MMT) is a well-known method, for treating opiate dependence in many parts of the world. Despite being in MMT programs, craving has an important role in relapses. Substance abusers are at high risk of suicide, and suicidal ideation is a key factor for predicting suicide attempts. Objectives: This study was conducted to determine suicide ideation and drug craving and their predictors in patients under MMT. Patients and Methods: This cross-sectional study was conducted on 234 patients under MMT at Baharan Psychiatric Center of Zahedan, Iran. Participants completed a set of self-report standard questionnaires, including Beck’s Depression Inventory, Beck’s Anxiety Inventory, Borderline Personality Scale, Social Support Appraisals Scale, the Communication Skills Inventory, and Craving Inventory. Bivariate correlation analyses and linear regression model were employed to identify the predictors of suicide ideation and craving. Results: Occupational status, suicide attempts, suicide in the family, symptoms of borderline personality, and communication skills were significant predictors for suicide ideation. The duration of MMT and borderline personality symptoms were also important determinants of craving. Conclusions: Since people under MMT have high suicide ideation and it can be a risk factor for suicide attempts, it is suggested to focus on early detection of suicide ideation. Mental health staff must pay attention to the risk factors for craving because it could become the cause of drop-out during treatment.

Communication Skills in Athletes

The aim of this study is to find out the different level of communication skills between volleyball, handball, basketball athletes. Near East University Athletes Development Club athletes’ participated in this study. The data collected from 60 athletes in the teams of volleyball (17), handball (24) and basketball (19) in 2018-2019. 38.33% of the participants were 19 years of age and 23.33% were between the ages of 20-22, 38.33% were aged 23 and over. Moreover, 51.67% were women and 48.33% were male. Frequency distribution in data analysis, t-test for comparison of two groups and ANOVA analysis of variance to determine the relationship between more than two variables, chi square, standard deviation, the fit of the data set to normal distribution, Shapiro-Wilk test, QQ plot graph and distribution-related skewness-kurtosis coefficients were examined. Levene techniques were applied for homogeneity of variances. The difference between the views of the groups was interpreted by taking into account the P <0.05 significance level. According to the results; there was no significant difference between the mean scores of the communication skills scale at the level of P <0.05 when the athletes were examined in terms of age and sports barriers, but the difference between the points they got from the behavioral sub-dimension in communication skills inventory was statistically significant. In conclusion, it has been found that sports have a positive effect on the communication skills of athletes.

SELF-ASSESSMENT OF COMMUNICATION SKILLS OF HEALTHCARE PROFESSIONALS: A QUANTITATIVE STUDY

Communication and social skills are becoming increasingly valuable in the 21st century. Despite increasing awareness of the importance of communication skills in modern healthcare practice, there is a lack of research that addresses this issue. The aim of this research is to assess the communication skills of healthcare professionals working in Lithuanian healthcare institutions. Respondents (n=1154) were asked to assess their own communication skills using the Interpersonal Communication Skills Inventory. The research revealed that sending clear message skills were the strongest and giving/getting feedback skills were the lowest for most of the respondents, including physicians, head nurses, nurse, nurse assistants, and other personnel. The strongest aspects were that respondents can talk to other people and others seemed to be interested and attentive when healthcare specialists were talking because in conversation they were trying to talk about things of interest to both them and the other persons. The respondents could recognize as well how others were reacting to what they were saying. However, they did not always care how other person feels about the point they try to make. Emotional interaction skills were the lowest for most of the respondents in this study. They saw a tendency to change the subject when other person’s feelings enter into the discussion and it was difficult for them to think when they were angry with someone. It was summarized that talking, listening, and emotional interaction skills of the respondents are the areas that need more consistent attention, and giving / getting feedback is the skill that needs much improvement.

INTERPERSONAL COMMUNICATION SKILLS OF THE DEPARTMENT HEADS OF CITY GOVERNMENT OF SANTIAGO

This paper focused on the interpersonal communication skills of the department heads from the City Government of Santiago. Communication is as much a matter of human relationships as it is about transmitting messages. This fact is appropriate to an organization because it earns its reputation not because of its buildings or other material possessions but because of its people.The main tool used in this study was the Interpersonal Communication Skills Inventory adopted from Learning Dynamics 2002. This Interpersonal Communication Skills Inventory is designed to provide individuals with some insights into their communication strengths and potential areas for development.There were a total number of 16 department heads who served as respondents. The level of interpersonal communication skills of Santiago City Government Unit Department Heads was found to be need more consistent attention, specifically in the following areas: Sending clear messages, Listening, Giving and getting feedback, Handling emotional interaction, with the mean score of 21.50, 20.56, 19.69, and 18.44 respectively. As to the significant differences, there were no significant differences found in the interpersonal communication skills of the Santiago City Government Unit Department Heads when grouped according to their age, sex, highest educational attainment, and years in the position. There were no significant relationship found in the interpersonal communication skills of the Santiago City Government Unit Department Heads when grouped according to their age and highest educational attainment. There were no significant relationship found in the interpersonal communication skills of the Santiago City Government Unit Department Heads when grouped according to their sex but there is a significant relationship in the area of Sending messages. Also, there were no significant relationship found in the interpersonal communication skills of the Santiago City Government Unit Department Heads when grouped according to their years in the position but there is a significant relationship in the area of Handling emotional interactions. Keywords: Interpersonal Communication Skills, Department Heads and Santiago city.

Ortaöğretim Öğrencilerinin Aleksitimi Düzeyleri İle İletişim Becerileri Arasındaki İlişki

Araştırmanın amacı ortaöğretim düzeyinde okuyan öğrencilerin aleksitimi düzeyleri ile iletişim becerileri arasındaki ilişkiyi incelemektir. Araştırma ilişkisel tarama modelinde desenlenmiştir. Çalışma grubunu Amasya il merkezindeki liselerde öğrenim gören 395 kadın 393 erkek toplamda 788 öğrenci oluşturmuştur. Araştırmanın verileri ‘Toronto Aleksitimi Ölçeği’ ve ‘İletişim Becerileri Envanteri’ ile toplanmıştır. Verilerin analizinde Pearson Momentler Çarpımı Korelasyonu, Basit Regresyon Analizi, Çoklu Regresyon Analizi, T testi ve MANOVA kullanılmıştır. Araştırma sonucunda, aleksitimi düzeyi ile iletişim becerisi arasında negatif yönde yüksek dereceli ilişki olduğu, aleksitimi düzeyinin iletişim becerileri üzerinde anlamlı bir etkiye sahip olduğu ve öğrencilerin aleksitimi düzeyleri ile iletişim becerileri arasında cinsiyetin anlamsal bir farklılığa yol açtığı sonucuna ulaşılmıştır.

EXAMINING AGGRESSION LEVELS OF ELITE RUGBY ATHLETES IN TERMS OF COMMUNICATION SKILLS

The aim of this research is to study the correlation between the aggression level and communication skills of elite rugby athletes. The study was conducted with a total of 115 rugby athletes (37 female, 78 male) who played on teams that took place in the Turkish Rugby League during 2016-2017. A 4-question demographic survey and the Kiper (1984) Aggression Scale were applied to the athletes as well as the Communication Skills inventory of Ersanli and Balci. The group of rugby athletes aged 25 and below was found to be at a higher bold aggression level compared to the group aged 26 and above (p<0.05). As for the passive aggression subscale scores, the group aged 25 and below was at a lower level compared to the group aged 26 and above (p<0.05). The bold aggression level of rugby athletes with a university education was higher compared to athletes with a high school and elementary education (p<0.05). In addition, a positive correlation was found between bold aggression subscale scores and total communication skills scores. As a result, it can be said that the communication skills of athletes need to be increased in order to decrease disruptive and passive aggression and increase bold behavior. As communication skills improve, the possibility of displaying aggressive approaches and behavior decrease. Article visualizations: