Terms Of Commitment Research Articles

ICT training, digital transformation and company performance: an empirical study

PurposeThis study presents a model for assessing the effects of employee ICT training on organizations’ results. It also introduces digital transformation as a mediator between the two concepts and studies the role of organizational commitment and human capital in terms of digital transformation.Design/methodology/approachSurveys were completed by the CEOs of 184 Spanish companies, and their responses were analyzed with Partial Least Squares.FindingsThe results empirically analyze the proposed theoretical model and highlight the fact that human capital and organizational commitment partially mediate the link between ICT training and digital transformation. Furthermore, there is a direct relationship between ICT training and company performance.Practical implicationsDirectors and managers should invest more resources in the human capital of their company through ICT training. In fact, it can improve organizational commitment, encouraging employees to adopt innovative behaviors, thus allowing for the necessary digital transformation.Originality/valueDespite heavy theoretical emphasis on the study of the conditions necessary for the digital transformation of companies, few studies have empirically analyzed the effects of adopting certain practices for its implementation. This paper focuses on analyzing the effect of ICT training, which is configured as a tool capable of improving staff knowledge and increasing employee commitment. This is essential for adopting organizational change such as digital transformation.

Pengaruh Kemudahan, Keamanan, dan Kepercayaan terhadap Loyalitas Konsumen

Consumers have various considerations when using online transportation services such as Maxim. This research aims to determine the influence of convenience, security, and trust on Maxim’s customer loyalty in Batam. The method used in this research is a quantitative-descriptive method. The data was collected through a questionnaire distributed to respondents who were Maxim consumers. The number of samples for this research is 100 samples where the sampling technique used is the purposive sampling method. The data analysis technique used is multiple linear regression which begins with data quality testing and classical assumption testing before carrying out influence tests and hypothesis testing. Hypothesis testing shows that convenience, security, and trust partially and simultaneously have a significant positive effect on customer loyalty. The results of this research can be a basis for Maxim and other online transportation companies to further increase the company's consumer loyalty in terms of convenience, security, and trust.

Marketing Strategies and Consumer Purchasing Factors of Coffee Retail Brands: A Case Study of Luckin Coffee

Chinas coffee market, as a field that has not yet been maturely developed, with its huge population base, owns a very high purchasing potential and has continued to attract the establishment and entry of various coffee brands in the past ten years. Through a marketing strategy study of Luckin Coffee and an in-depth analysis of coffee consumer behavior through online questionnaires, we explore how Luckin Coffee will find a way out of the fierce coffee brand war in the Chinese coffee market. Due to the squeeze at both ends of the premium and sinking coffee markets and the replicability of the advantages to Luckin Coffee, the Chinese coffee market is still highly precarious. Luckins development still needs to continuously adjust its strategy to increase brand loyalty in terms of product quality and consumer popularity so as to establish itself as a pioneer of a technology-driven new retail model to provide coffee in China in the Chinese coffee market.

New Guests Crashing the Party: A Typology of Journalistic Collaboration

ABSTRACT This study examines the key factors involved when news work is done through collaboration. The author draws on two years of ethnographic observation, interviews and textual analysis in examining two collaborations, the Dallas Media Collaborative and the Credible Messenger Reporting Project, and assesses the variables at play when journalists work alongside groups outside the traditional journalistic field—including nonprofits, universities, think tanks, artistic groups, and citizen journalists. Building on existing literature, the study defines collaboration as a partnership among organizations, at least one of which is committed to traditional journalistic values (i.e., truth, verification, independence and public service). Drawing on the “hierarchy of influences,” it lays out variables that impact whether a collaboration is likely to challenge those values: the identities of the partners, the level of integration of the partners, and the extent of the partnership’s commitment in terms of time and scope. The findings suggest that, while inclusion of non-journalistic entities is important, the degree to which new kinds of partners are integrated into collaborative editorial processes ultimately determines whether they have the ability to transform the field. When they are highly integrated, the study argues, collaborations enable onetime “extramedia” influences to impact journalism at the organizational level.

Loyalty Is Reviewed From Competency, Organizational Culture, Work Environment And Rewards: Study On Working Occupational Therapists At A Hospital In The Surakarta Region

Loyalty in Terms of Competencies, Organizational Culture, Work Environment, and Rewards (Study of Hospital Occupational Therapists in the Surakarta). This study aims to determine and explain the effects of Competencies, Organizational Culture, Work Environment, and Rewards on Hospital Occupational Therapists in Surakarta. The population is all Occupational Therapists who work in Hospitals in Surakarta, the number of which is 37. The sampling technique uses the census method with a total sample of 37 respondents. Data collection using a questionnaire. Data analysis technique used statistical analysis, namely multiple linear regression test, F test, t test, and the coefficient of determination. The results of the study show that competence, organizational culture, work environment, and rewards have a positive and significant effect on the loyalty of hospital occupational therapists in the Surakarta area. This means that the higher the level of competence, organizational culture, work environment and rewards, the higher the employee loyalty, conversely the lower the level of competence, the lower employee loyalty can be. Competency, Organizational Culture, Work Environment and Rewards variables contributed to Loyalty by 57.1% while the remaining 43.9% was explained by other variables not proposed in this study. Suggestions from this research, Hospitals need to selectively provide improvement programs competence, rewards, and opportunities to practice Occupational Therapy by applying Organizational Culture at work in a conducive work environment.

Effects of motivations in marine protected areas: The case of Galápagos Islands.

This research proposes: (i) analyze push and pull motivations in insular marine protected areas, and (ii) determine their effects on tourists' satisfaction, positive recommendations and loyalty in terms of returning. The study was conducted in the Galápagos Islands in Ecuador; a renowned marine protected area with a National Park being a Natural Heritage Site of Humanity by UNESCO. An exploratory (EFA) and confirmatory factor analysis (CFA), followed by a stepwise multiple regression analysis applied on a sample of 407 tourists in the Galápagos Islands showed four push and pull motivational factors in this destination: "passive marine," "active marine," "novelty and escape," and "social relations". "Passive marine" and "social relations" were the most prominent factors influencing tourist satisfaction and return intentions. Moreover, "passive marine" and "novelty and escape " highly influenced visitors' intention to recommend and give positive feedback about this place. These findings constitute action guides for the adequate management of marine protected areas.

Building Loyalty through Usability and Satisfaction with RedDoorz Website Services

This study aims to analyze the effect of satisfaction in building loyalty and positive word of mouth on RedDoorz users in Bandar Lampung. The main objective was to examine the effect of loyalty mediation on the effect of Word of Mouth satisfaction. To answer this goal, a quantitative research design was used by distributing questionnaires to 250 RedDoorz users. 200 usable data were analyzed with Structural Equation Modeling Analysis, Based on Covariance. The results showed that loyalty plays a role in mediating the effect of Word of Mouth satisfaction. That is, the higher the satisfaction of users or customers, the more loyalty is created, the more positive word of mouth will grow. This implies that the management must increase consumer loyalty in terms of financial transactions every time they make hotel reservations online because there are still complaints about financial transaction failures.

Intermediate Treatment Facility as a Waste Management System in DKI Jakarta: An Overview

The limited capacity of the Bantargebang landfill as the final waste disposal site and the ever-growing amount of waste produced by Jakartans urges the development of more eco-friendly waste management facilities. Using the scoping review method, this study aims to review the feasibility of ITF development in DKI Jakarta based on identifiable impacts, social costs and benefits analysis, hindrances faced in ITF development planning, and reviewing alternative financing that can be used in constructing ITF. The results of this study show that aside from its capacity to process waste more efficiently and potentially produce electricity, ITF construction may have several negative impacts on the surrounding environment. Based on an analysis of social costs and benefits, the development of ITF is feasible. However, some obstacles are present in planning the development of ITF, such as that it requires a strong investment commitment in terms of financing development and project operations, both from the DKI Jakarta Provincial Government, DPRD, and the private sector. Two possible financing schemes to consider are the local government budget and PPP.

Status and perspectives of blue economy sectors across the Macaronesian archipelagos

The global economy is increasingly focusing on the Oceans to meet its needs, for which maritime spatial planning is being fostered to promote this is done sustainably. Thus, assessing the current state and future development trends of the maritime sectors is key to evaluating the performance of the planning process. This is the aim of this study, in which the main maritime sectors related to the blue economy present in the archipelagos of the European Macaronesia Sea Basin, i.e. the Azores and Madeira (Portugal), and the Canary Islands (Spain), were identified and studied. The following maritime sectors were analysed: fisheries, marine aquaculture, marine biotechnology, coastal and maritime tourism, maritime transport, ship repair and maintenance, extraction of aggregates, deep-sea mining, offshore oil and gas, renewable ocean energies, and desalination. As part of the PLASMAR project, partners undertook in 2017–19 a literature review gathering scientific papers, official statistics and reports, which were complemented by interviews with experts from the economic sectors and public administration departments. Results show that while some maritime sectors are well established, others are emerging sectors with varying long-term growth potential. Besides, development patterns vary across the archipelagos. This study represents the first effort in the Macaronesia Sea Basin to set the basis of the current and future development conditions of the blue economy in applicability to maritime spatial planning processes at a regional level. The future post-pandemic context will provide a unique opportunity to promote the blue economy sectors and activities through the support provided by the EU Green Deal and Recovery and Resilience Plans, as well as with the actions envisioned under the United Nations Decade of Ocean Science for Sustainable Development (2021–2030). The European Macaronesia example –given its wide maritime territory, commitment, and capacities in terms of expertise and networking– presents a great potential to act as a good practice to extrapolate the new approach for a sustainable blue economy to other similar geographical settings such as island regions/states.

Practical Considerations for the Implementation and Monitoring of Risk Minimisation Measures for High-Risk Teratogenic Medicines.

There is considerable societal interest in making medicines more affordable. A critical factor often inadequately considered early in the process of adding drugs to a company's product portfolio is that some products may require additional monitoring and complex, demanding and expensive additional risk minimisation measures (aRMMs). These aRMMs may have a sizeable impact on a company's commitment to that medicinal product throughout the product's entire life cycle. The teratogenic phthalimides were selected as an example of medicines that are recently being genericised and require a substantial commitment in terms of additional monitoring and aRMMs, most notably in the form of pregnancy prevention programmes (PPPs) with controlled distribution systems (CDSs). Implementing PPPs with CDSs is complex and demanding and encompasses all routine activities, aRMMs, local/regional Health Authority (HA) requirements, and commercialisation strategies. Considerations have been summarised that can support decision-making during due diligence processes, implementation and monitoring. Proactive, effective pharmacovigilance requires innovative, sustainable and flexible solutions to maintain high standards across the board. In particular, generic marketing authorisation holders operate with limited resources and may benefit appreciably from the following proposed suggestions and solutions such as early planning and preparation, knowledge-sharing, utilisation of new technologies and implementation of measures beyond HA-mandated requirements.

Confucian Virtues: A Cornerstone for Student’s Leadership Modelling

The study employs a quantitative approach, utilizing a descriptive research design through surveys to gather data. The researcher seeks to answer specific questions regarding the profile of respondents (age, sex, civil status, and frequency of store visits), the importance of customer loyalty in terms of promotion, place, price, and product, and whether a significant relationship exists between customer loyalty and respondent profiles. Data analysis indicates that most respondents are female, married, visit the same convenience store 1-3 times a week, with an average age of 40.68. The respondents generally view selected convenience stores positively, appreciating their spacious area, competitive pricing, and quality products, but show a neutral perception towards promotions. While most aspects of customer loyalty do not show significant relationships with respondent profiles, there is a notable correlation between civil status and the perception of pricing. Female customers, particularly those who are married, tend to rate the pricing of convenience stores more favorably. The study's findings suggest that convenience stores cater to the needs of married females, who find them helpful for home-related purchases and time-saving. The stores are well-structured, offering a wide range of products at competitive prices, resembling regular supermarkets in many aspects. Overall, this research sheds light on the importance of customer loyalty for the success of convenience stores and highlights the need for tailored strategies to retain and attract specific customer segments. By understanding customer preferences and aligning services accordingly, convenience stores can strengthen their position in the competitive market and foster sustainable growth.

Moral reframing of messages about mask-wearing during the COVID-19 pandemic

When communicating about political issues, messages targeted to resonate with the core values of the receiver may be effective, an approach known as moral reframing. During the COVID-19 pandemic, we tested the relationships between moral values and mask-wearing in a sample (N = 540) of self-identified liberals, conservatives, and moderates in the United States. Anti-mask attitudes were stronger in conservatives, and were associated with increased concerns for in-group loyalty, national identity, and personal liberty. We then crafted messages about the benefits of mask-wearing framed to resonate with these moral concerns, and in a pre-registered study of N = 597 self-identified U.S. conservatives, tested the effect of moral reframing on anti-mask attitudes and behaviors. Messages framed in terms of loyalty, with appeals to the protection of the community and America, were effective in reducing anti-mask beliefs, compared with unrelated control messages and messages delivering purely scientific information, and these changes in belief persisted for at least 1 week. Exploratory analyses showed that participants who saw loyalty-framed messages reported wearing masks in public more frequently in the subsequent week. This study provides evidence that framing messages about health behaviors in terms of group loyalty may be one productive way of communicating with conservative audiences.

Work Motivation, Work Commitment and Performance of Public School Teachers: Basis for an Intervention Program

This descriptive correlational study determined the level of work motivation, work commitment, and performance of Public School Teachers in the Division of Passi City as basis for an Intervention Program. The participants of the study were the 226 public school teachers in the Division of Passi City, Iloilo. Data were gathered using the Work Motivation Questionnaire and the Organizational Commitment Questionnaire and were statistically analyzed using the mean, t-test, ANOVA and Pearson’s r set at 0.05 alpha level. Data with significant findings were further subjected to Scheffe test. Findings of the study showed that majority of the teachers were female who earned Masters units in teaching and have been teaching for more than a decade. Teachers have high level of work motivation in terms of need for achievement, need for power, and need for affiliation and high level of work commitment in terms of loyalty towards work, personal commitment, and security of tenure. The teachers have very satisfactory level of performance as reflected in their IPCR. No significant difference existed in the level of work motivation and work commitment of teachers in terms of age, sex, highest educational attainment and length of service. Also, no significant difference existed in the performance of teachers when classified as to districts. Significant differences occurred in the teacher’s level of work motivation and work commitment when classified according to different dimensions. No significant relationship existed between the work motivation and performance of teachers as well as their work commitment and performance while a significant relationship occurred in the level of work motivation and work commitment. The behavior of the students is the most common problem encountered by the teachers. The organizational development program is recommended to further motivate and enhance the commitment and performance of teachers.

Do sustainability motivations drive satisfaction and engagement in the sharing economy, or is it just price and convenience? Some answers in a collaborative housing context

PurposeThis study aims to understand the motivations behind using Airbnb as a collaborative housing platform brand, their impact on satisfaction and engagement, and how the latter affects brand electronic Word of Mouth (eWOM) and brand loyalty. It also analyzes the potential moderating effect of the use intensity of collaborative housing platforms for the proposed causal relationships.Design/methodology/approachAn online survey was addressed to active users of Airbnb with a final sample of 405 users. Data were analyzed using a covariance-based structural equation modeling (SEM) to test the causal model and a multigroup SEM to test the moderator effect of the intensity of use.FindingsThe results show that convenience affects brand satisfaction and hedonic motivation influences brand engagement, and both affect return intention and eWOM. In contrast, sustainability motivations seem unrelated both with satisfaction and engagement. Furthermore, the mechanism by which people reach loyalty in terms of return intention varies according to their usage intensity. Thus, the engagement–intention way is stronger for more intensive brand users. In contrast, the satisfaction–intention mechanism is significantly stronger for those with more sporadic use.Practical implicationsThe management of collaborative housing platforms should promote tools and actions that favor enjoyment and fun since they increase engagement. On the other hand, it should be interesting to communicate the idea of the convenience of the applications, such as availability for a great offer, ease of contracting, or saving time, since this type of motivation directly correlates with customer satisfaction.Originality/valueThe motivational and behavioral heterogeneity demonstrated in this research can make it easier for people to be reached through different communication strategies and arguments both by the collaborative housing platforms and by public agencies with interests in city tourism management.

Family and Individual Contexts of Middle-School Years and Educational Achievement of Youths in Middle-Aged Adulthood.

Although educational development of youths can profoundly affect their other domains of health and well-being across later life trajectories, little research has investigated the prolonged effects of family and individual contexts of youths in middle-school years, a most critical developmental and formative stage, on their educational achievement in middle-aged adulthood. The current study employed data of a nationwide representative sample of middle-school youth students in the Longitudinal Study of American Youth (LSAY) to examine how grade-7 parental support for college education, family SES, and educational expectations of youths contribute to their educational achievement in adulthood of mid-thirties through their development of grade-8 academic commitment and grade-9 educational performance in terms of English, mathematics, science, and social studies grade scores. Results based on structural equation modeling of longitudinal relationship found that grade-7 parental support for college education, family SES, and educational expectations of youths had significant and direct effects on youths' higher educational achievement in adulthood, and youths' grade-8 academic commitment and grade-9 educational performance significantly mediated the effects of grade-7 family SES, parental support for college education, and educational expectations of youths on their educational achievement in adulthood respectively and/or concurrently. Furthermore, interaction analysis supported the promotive but not buffering effects of grade-7 educational expectations of youths by family SES on their grade-9 educational performance and educational achievement in adulthood. Implications related to the important findings of the current study pertaining to educational development of youths are discussed.

PERAN CSR PRODUK KOSMETIK TERHADAP LOYALITAS PELANGGAN KOTA BATAM

This study aims to analyze the factors that influence customer loyalty in the use of cosmetic products. Data were collected through the distribution of online questionnaires through Google Forms with 430 respondents. The population of this research is people in Batam City who have used cosmetic products from brands that have CSR such as The Body Shop, L'Oreal, Estee Lauder, Kiehl's, Garnier, Innisfree, Wardah, Emina, Somethinc, Avoskin, Sensatia Botanicals, and BLP Beauty. This study utilizes a sampling technique with non-probability sampling and purposive sampling. The collected data will be processed using the Partial Least Squares research method. The study results are that customer satisfaction, customer trust, perceived product quality, perceived service quality, perceived cost, corporate social responsibility, and customer engagement all influence customer behavior in terms of loyalty.

CUSTOMER LOYALTY MANAGEMENT IN A MODERN DIGITAL ENVIRONMENT

The article has carried out the importance of consumer loyalty, the factors that influence it, and the main current emphases of loyalty management in the modern digital environment. Factors that affected consumer behavior in terms of loyalty have been highlighted, i.e. the change in the structure of consumption, ongoing processes of digitalization, consumer lifestyle changes, and values change of consumers. The present-day emphases on approaches to loyalty management are investigated. The first one concerns personalization based on consumer value orientation and engagement. The second one concerns the means of their implementation that are embodied in the digital environment via omnichannel marketing, which involves creating a seamless experience of switching between channels. The content of the loyalty program and its means of implementation can be treated as the main elements of "input" in the loyal business model.

ANALYSIS OF FINANCIAL SUPPORT DEDICATED TO ORGANIC FARMS IN POLAND 2004-2018

The aim of this article was to review the financial support dedicated to organic farming to the area of organic farmland in Poland after accession to the EU and the important changes in the specific conditions for granting financial support in the period 2004-2018 that may have an impact on the reduction of interest in running farms using organic methods. The current legislation in force from 2004 to 2018 on the basis of which payments were granted for the area of organic agricultural land was analysed. It was found that changes in the regulations for applications starting the five-year agri-environmental commitment in terms of package 2 organic farming, under RDP 2004-2006 and RDP 2007-2013, and the organic commitment from RDP 2014-2020, may have had an impact on the reduction of interest in running farms using organic methods and the decrease in their number.

Study Analyzing the Mediating Effects of Customer Satisfaction in the Relationship Between ATM Service Quality and Customer Loyalty

The purpose of this study is to determinants of customer satisfaction, customer loyalty and ATM service quality in the Bangladesh banking sector. The Banking sector has been playing an important role in the overall economic Development of Bangladesh. Customer satisfaction is essential for the success of service firms like banks. Many studies show that service quality is related to customer satisfaction, and the quality of service is an important component of has become an aspect of customer satisfaction. This study, endeavors to discover and discuss the impact of service quality on customer satisfaction in private-sector banks in Bangladesh. First, seven dimensions of service quality such as tangibility, reliability, responsiveness, empathy, assurance, access, and effectiveness (Parasuraman, Zeithaml, & Berry, 1985) are considered the basis for this study. Second, as structured questionnaire with 5 points Likert scale has been used to collect the data by conducting the survey. For the convenience of the experiment, 400 questionnaire data are randomly sampled. The sample size is 400 and is chosen on a timely basis. Data has been analyzed Finally; we conducted the analysis using SPSS software (version: 17) on the 400-questionnaire data. The result of the study showed that tangibility, reliability, responsiveness, assurance, empathy, access, and effectiveness significantly and positively influenced customer loyalty in terms of satisfaction, which means that service quality dimensions are crucial for customer satisfaction in the private banking sector in Bangladesh.

Mission, governance, and accountability of benefit corporations: Toward a commitment device for achieving commercial and social goals

AbstractBenefit corporations (BCs) are profit‐with‐purpose organizations regulated by a legal framework for establishing explicit commitments in terms of multi‐stakeholder governance and accountability structures. We comprehensively analyze the theoretical alignment of four concepts (ownership, mission, governance, and accountability) to explain the legal rationale for BCs' unique corporate form. However, the boundaries of BC legislation are blurry, leaving them open to top‐down governance arrangements and weak accountability. To explore this ambiguity, this paper investigates whether BCs implement a de facto (i.e., beyond the letter of the law) multi‐stakeholder structure with governance models and downward accountability mechanisms that balance different stakeholders' interests, instead of focusing only on shareholder profits. This further highlight the soft boundaries imposed by the BC regulatory framework and suggests that more work is needed to explore the relationship between governance models that differently balance stakeholders' claims and the firm's social performance.