Cloud-based Enterprise Resource Planning Research Articles

Application of cloud computing technology in enterprise resource management

The progress of intelligent manufacturing has made enterprise resource planning (ERP) an essential core technology in the field of intelligent manufacturing. In the process of technology development, enterprises have been looking for a more optimized ERP architecture, and cloud-based ERP is one of the practical and efficient solutions. However, for the application of cloud computing in ERP, the current summary analysis based on this field is not comprehensive enough. In this paper, a comprehensive examination of the real-world implementation of cloud computing in ERP is conducted. It delves into the practical utilization and transformation of service-oriented architecture (SOA) and Model View Controller (MVC) within the context of ERP, while also providing an overview of the merits and drawbacks of SOA technology. At the same time, it summarizes the concept of layering and the practical application of cloud computing in different layers for human resource management system of enterprises. In addition, this paper summarizes the practical applications and development prospects of cloud computing in enterprise resource management, such as resource sharing and virtualization. Finally, the paper summarizes the full text, and puts forward a summary and prospect of the combination and future development of cloud computing and enterprise resource management.

The Past, Present and Future of Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a software system designed to facilitate the automation and management of essential business operations inside businesses, with the aim of achieving optimum performance. ERP software facilitates the integration and synchronization of data across various business processes inside an organization. This results in the establishment of a unified and reliable source of information, which in turn optimizes the efficiency and effectiveness of operations throughout the whole firm. The platform has the capability to integrate a company's human resource functions, financials, manufacturing, supply chain, operations, reporting and commerce into a unified system. The objective of this article is to provide a comprehensive examination of the historical progression and evolution of ERP systems, while also highlighting contemporary advancements facilitated by digital breakthroughs such as cloud computing. The research methodology used in this work included doing a comprehensive evaluation of scholarly literature sourced from academic publications as well as industry sources. The study revealed that ERP systems have undergone significant transformations compared to their predecessors, like MRP (material resource mapping) systems and IC (integrated control) packages. The ongoing transformations are seen in conjunction with the emergence of cloud computing and advancements in modern technologies such as artificial intelligence. Numerous scholarly publications have already examined the progression of Enterprise Resource Planning (ERPs). However, the distinctive value of this particular article lies in its comprehensive coverage of the latest advancements in the field, including debates on cloud-based ERPs and postmodern ERPs.

ERP: SAP S/4HANA Cloud RISE Enterprise Solution Automation with Artificial Intelligence Features

Abstract: Cloud computing has experienced significant growth in recent years for business transformation, with an increasing number of applications migrating to the cloud, where they can centrally manage a wide range of resources, including hardware and software. SAP S/4HANA Cloud is a next-generation ERP system that is built on the SAP Cloud Platform. It offers a number of advantages over traditional on-premises ERP systems. SAP S/4HANA Cloud is a strategic move for organizations aiming to enhance their ERP capabilities and embrace the digital future. SAP RISE is a cloud-based enterprise resource planning (ERP) solution that combines the power of SAP S/4HANA Cloud with artificial intelligence (AI) and machine learning (ML) capabilities. S/4HANA Cloud migration and AI integration is a powerful combination that can help businesses of all sizes to achieve their transformation goals and stay ahead of the competition. By migrating to S/4HANA Cloud and integrating AI features, businesses can improve their operational efficiency, increase their agility, accelerate their innovation, and reduce their costs. In this paper, author has explained the requirement of SAP S/4HANA Cloud RISE Enterprise Solution Automation with Artificial Intelligence features – a current business transformation needs to achieve business goal.

The Impact of Cloud-Based Enterprise Resource Planning System on Blockchain Adoption, with the Presence of Cloud Auditing as an Intermediary Variable in Jordanian Commercial Banks

The study aimed to determine the impact of a cloud-based Enterprise Resource Planning (ERP) system on the adoption of blockchain technology, with the presence of cloud auditing as an intermediary variable, in Jordanian commercial banks. The study utilized a descriptive-analytical approach to describe and analyze the phenomenon under investigation, which revolves around cloud-based ERP systems and their influence on blockchain technology adoption, along with the mediating role of cloud auditing. The study's population consisted of Jordanian commercial banks listed on the Amman Stock Exchange, with a total of 12 banks by the end of the year 2022. The study utilized the Statistical Package for Social Sciences (SPSS) and Amos software to analyze the study's questionnaire. The study yielded several key findings, one of which is the presence of an impact of cloud-based Enterprise Resource Planning (ERP) systems on the adoption of blockchain technology, mediated by cloud auditing, in Jordanian commercial banks. As for the study's recommendations, they emphasize the necessity for Jordanian commercial banks to provide appropriate training and awareness programs for their auditing teams regarding cloud auditing. This initiative aims to enhance their understanding of cloud technologies, associated tools, and cloud auditing skills. Furthermore, it's important for these banks to fulfill all requirements and procedures ensuring compliance with laws and regulations related to financial technology and blockchain.

The Past, Present, and Future of Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a software system designed to facilitate the automation and management of essential business operations inside businesses, with the aim of achieving optimum performance. ERP software facilitates the integration and synchronization of data across various business processes inside an organization. This results in the establishment of a unified and reliable source of information, which in turn optimizes the efficiency and effectiveness of operations throughout the whole firm. The platform has the capability to integrate a company's human resource functions, financials, manufacturing, supply chain, operations, reporting and commerce into a unified system. The objective of this article is to provide a comprehensive examination of the historical progression and evolution of ERP systems, while also highlighting contemporary advancements facilitated by digital breakthroughs such as cloud computing. The research methodology used in this work included doing a comprehensive evaluation of scholarly literature sourced from academic publications as well as industry sources. The study revealed that ERP systems have undergone significant transformations compared to their predecessors, like MRP (material resource mapping) systems and IC (integrated control) packages. The ongoing transformations are seen in conjunction with the emergence of cloud computing and advancements in modern technologies such as artificial intelligence. Numerous scholarly publications have already examined the progression of Enterprise Resource Planning (ERPs). However, the distinctive value of this particular article lies in its comprehensive coverage of the latest advancements in the field, including debates on cloud-based ERPs and postmodern ERPs.

Investigating Cloud ERP Adoption in Australian Higher Education Institutions: A Case Study

Background: Some higher education institutions (HEIs) are constantly under pressure to deliver superior quality education services at low costs through deploying traditional on-premise systems. Cloud-based enterprise resource planning (Cloud ERP) presents an ideal opportunity to lower HEI costs in terms of scalability and pay-per-use features. Adoption of Cloud ERP is, however, still low for the context of HEIs. The successful adoption of Cloud ERP depends not only on the support of system providers but also on understanding Cloud ERP adoption from the client organization perspective. This study explores Cloud ERP adoption in the context of Australian HEIs. Method: This study adopted a case study methodology involving the in-depth semi structured interviews of several key stakeholders. Thematic analysis was used to analyze and interpret interview data. Results: Based on the case study, our findings suggest that this particular Australian HEI was subject to strategic, operational, technological, and financial motives originating from either internal or external locus. Most of the expected motives were realized, except the full flexibility of Cloud ERP. Four major challenges of Cloud ERP implementation were found. Conclusion: This study empirically investigates Cloud ERP adoption in HEIs by identifying the motives, realized benefits and challenges of Cloud ERP adoption, which bridges the research gap of this topic. This study could assist Cloud ERP providers to adjust their marketing strategies to promote the adoption rate of Cloud ERP in HEIs. Understanding the motives, challenges and benefits of IT adoption in HEIs facilitates judicious decision-making prior to selection and minimizes the possibility of the failure of Cloud ERP adoption.

Investigating the factors affecting the intention to adopt cloud-based ERP systems during the COVID-19 era: evidence from Jordan

PurposeGenerally, the use of cloud-based services has proliferated all around the world. This tendency increased dramatically during the coronavirus disease 2019 (COVID-19) pandemic when many people were obliged to conduct business remotely. This research study aims to investigate the intentions to adopt (IA) cloud-based enterprise resource planning (ERP) systems in Jordan, as this sort of research is scarce in developing countries. Specifically, this research study combined the model of Diffusion of Innovation (DOI) and the Technology-Organization-Environment (TOE) framework, in addition to looking at COVID-19 as a moderating variable.Design/methodology/approachData were collected from 60 participants working in Jordanian companies that currently use, or have the intention to use, cloud-based ERP systems. An online questionnaire was developed and used to collect responses. The study hypotheses were examined statistically using simple regression analysis and hierarchical multiple regression.FindingsThe study results clearly indicate that complexity, observability, employee information technology (IT) skills, organizational culture (OC) and top management support significantly affect the intention to adopt cloud-based ERP systems. In contrast, relative advantage (RA), compatibility, trialability, regulatory environment and competitive pressure had no significant effect on adoption intention. Interestingly, the advent of COVID-19 increased the intention to adopt cloud-based ERP systems.Research limitations/implicationsThe study's findings will provide theoretical and practical suggestions for the effective adoption of cloud ERP in Jordan, as well as aiding other developing nations in comparable situations in implementing cloud-based ERP systems.Originality/valueThe study enriches the knowledge and further examines the underlying reasons for adopting cloud-based ERP systems in a developing country.

Enterprise Resource Planning (ERP) Evaluation using User Experience Questionnaire and Development of Chatbot for Indonesian Insurance Company

Implementing Enterprise Resource Planning (ERP) can facilitate the planning and management of company resources. One of the insurance companies in Indonesia implementing ERP is PT Asuransi Jiwa Manulife; the platform used is a cloud-based ERP from Infor company, namely Infor CloudSuite. The Cloud ERP feature used is MiPOS, a part of making insurance proposals for prospective customers. In the implementation of MiPOS, there are still deficiencies in User Experience (UX) which are not yet user-friendly; therefore, a UX evaluation on MiPOS is carried out using the User Experience Questionnaire (UEQ) method distributed to MiPOS users as respondents. UEQ is a complete User Experience assessment framework that captures a person's impression of a system. UEQ has six aspects with 26 assessment criteria as a measure. However, in this research, the measurement was focused on the Perspicuity aspect. The research results show that the Perspicuity aspect score has the lowest value, namely -0.379 points, which falls into the neutral category. The effects of the Perspicuity aspect form the basis for ERP development by creating Frequently Asked Questions (FAQ) pages equipped with the Chatbot feature.

An Empirical Study on the Affecting Factors of Cloud-based ERP System Adoption in Iraqi SMEs

This paper aims to investigate the main factors that have an impact on the adoption of cloud-based enterprise resource planning (ERP) among small- and medium-sized enterprises (SMEs) in the Republic of Iraq using TOE, DOI, and HOT-fit as a theoretical framework. Data was collected from 136 decision maker senior executives, and IT managers in SMEs in the Republic of Iraq. A web-based survey questionnaire was used for data collection processes. The research model and the derived hypotheses were tested using SPSS and SmartPLS. The findings indicate several specific factors have a significant effect on the adoption of cloud-based ERP. This conclusion can be utilized in enhancing the strategies for approaching cloud-based ERP by pinpointing the reasons why some SMEs choose to adopt this technology and success during the adoption phase, while others still do not go forward with the adoption. This study provides an overview and empirically shows the main determinants logistical factors that might face SMEs in the Republic of Iraq. The findings also help SMEs consider their information technologies investments when they think to adopt cloud-based ERP.

Cloud-based ERP construction process framework in the customer’s perspective

Process frameworks for the implementation of cloud enterprise resource planning (ERP) were derived and each process was examined through detailed comparisons with on-premise ERP construction processes, using process engineering characteristics. The process frameworks for implementing cloud ERP are classified into infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), content-as-a-service (CaaS), and software-as-a-service (SaaS), depending on the construction type, and are defined based on 6 derived processes, 21 activities, and numerous specific tasks. The process engineering characteristics of the final proposed process framework were further analyzed and examined in comparison to on-premise ERP construction processes with respect to differences and similarities. This study provides a theoretical foundation of standardized research on cloud ERP construction methods. As a practical guideline for stakeholders, it can be used in practice as a process tailoring tool, providing information on specific activities and tasks for each construction phase, contributing to the construction and spread of reliable cloud-based ERP systems from the customer?s perspective.

Factors affecting cloud-based enterprise resource planning software adoption in Ethiopia

Enterprise Resource Planning (erp) are integrated software solutions that transform organizations’ internal processes, provide collaboration with partners, external applications and information systems. Extant literature reveals that organizations are showing interest to transit from an on-premise erp to the new cloud-based erp solutions due to their extra benefits. There are few recent initiatives in Ethiopia to adopt cloud-based erp but challenges faced in the course of the adoption are not explored. Using the technology-organization-environment, diffusion of innovation, and the model of innovation resistance frameworks as lenses, this research aims at identifying factors contributing to the adoption of cloud-based erp in the Ethiopian context. A quantitative approach is adopted and survey was conducted using a self-administered online questionnaire using Google’s online form to gather data from employees of Ethiopian Shipping and Logistics Services Enterprise. Out of 295 questionnaires distributed, 152 valid questionnaires were collected and considered for the data analysis. The proposed model was tested using a partial least square with the help of the Smart pls software. The proposed model explained 58.5 % of the variance in cloud-based ERP adoption factors. The empirical analysis indicated that Relative advantage, Trust, IT Skill, and External pressure had a significant influence on the adoption of cloud-based erp in Ethiopia whereas Organizational Culture, Observability, and Trialability had no significant impact on the adoption of cloud erp service. The study provides a comprehensive understanding of the factors which affect the adoption of cloud-based erp technology in Ethiopia.

Affecting Factors for the Adoption of Cloud-Based ERP System in Iraqi SMEs: An Empirical Study

Cloud-based enterprise resource planning (ERP) and cloud computing are critical requirements for all SMEs since they can be used to facilitate the SMEs’ growth by creating competitive and personalized innovations considering their required business scope. To date, the growth of cloud technologies has led to the development of new systems and applications in many fields and areas including businesses. Our previous study proposed an adoption model to investigate the main determinants and logistical factors that influence decision-makers of SMEs to adopt cloud-based ERP systems. The aim of this research is to enhance the previous work by evaluating and validating the new model in real life to determine whether it has achieved what it was developed for and determine the reliability of the research results. The methodology and results of the evaluation and validation process of the proposed model are presented in this research. Considering there is little documentation in the literature specifically relevant to how proposed models have been evaluated and validated, hence providing this insight will assist both the academic researchers and decision-makers. The evaluation and validation methodology and the model itself contribute toward a better understanding of adoption processes. Furthermore, the evaluation and validation procedure in future work can be used to measure, enhance and determine whether the proposed models can be used in real life.

A Comparative Analysis of the Acquisition Transaction of Management Information Systems through Virtual and Face-to-Face Negotiations—The Perspective of Green IT Industry in Poland

The COVID-19 pandemic that began in 2020 has significantly impacted businesses, regardless of size or industry. The hybrid and remote working models have moved all meetings with potential and existing suppliers to an online environment. This also applies to small- and medium-sized enterprises (SMEs), which have had to adapt themselves to the new situation and implement the solutions necessary to survive on the market. On the other hand, clients have become more aware of the environment and its changes. Customers are trying to be more eco-friendly, by choosing and moving towards Green IT. Thus, this needs to be considered. The acquisition of management information systems (MIS) in the pandemic era is based only on virtual meetings. The main goals of this paper were the identification of the changes in the negotiations caused by the COVID-19 pandemic, the transformation of this process into virtual environment, discussion of the possibility of using Green IT in addition to Management Information Systems, and the changes caused by the pandemic. The article was prepared based on the results of qualitative research using the case study method. The comparative analysis includes purposely selected cloud-based Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems’ acquisition processes, presented from the clients’ perspective. The research was conducted in 2021, based on the authors’ practical experience, and presents four cases. This research illustrates the negotiations concerning an acquisition transaction pre-pandemic and during the pandemic. Finally, the conclusions and main differences caused by the pandemic in the acquisition transaction process of management information systems (MIS) are presented.

Effectiveness of Cloud Docker Container In Supporting ERP System Development

Technology in business is always evolving with high scalability and elasticity. Enterprise Resource Planning (ERP) with new architectures and techniques is constantly being developed and studied. The company always has problems in the process of development, revolution, operation and documentation on the company's products and systems themselves. With the study developed in this journal, it is hoped that it can help developers and companies to implement the effectiveness of the system with flexible development. This study explores the use of Docker, Content Delivery Network (CDN) and Gitlab for development and operations in implementing Enterprise Resource Planning (ERP) systems with odoo frameworks in cloud data centers. The result is structurally more flexible and efficient, and more organized in documentation. This study provides guidance for companies looking to implement cloud-based ERP, governments that have complex infrastructure system service governance and cloud ERP provider vendors.

Prioritising Organisational Factors Impacting Cloud ERP Adoption and the Critical Issues Related to Security, Usability, and Vendors: A Systematic Literature Review.

Cloud ERP is a type of enterprise resource planning (ERP) system that runs on the vendor’s cloud platform instead of an on-premises network, enabling companies to connect through the Internet. The goal of this study was to rank and prioritise the factors driving cloud ERP adoption by organisations and to identify the critical issues in terms of security, usability, and vendors that impact adoption of cloud ERP systems. The assessment of critical success factors (CSFs) in on-premises ERP adoption and implementation has been well documented; however, no previous research has been carried out on CSFs in cloud ERP adoption. Therefore, the contribution of this research is to provide research and practice with the identification and analysis of 16 CSFs through a systematic literature review, where 73 publications on cloud ERP adoption were assessed from a range of different conferences and journals, using inclusion and exclusion criteria. Drawing from the literature, we found security, usability, and vendors were the top three most widely cited critical issues for the adoption of cloud-based ERP; hence, the second contribution of this study was an integrative model constructed with 12 drivers based on the security, usability, and vendor characteristics that may have greater influence as the top critical issues in the adoption of cloud ERP systems. We also identified critical gaps in current research, such as the inconclusiveness of findings related to security critical issues, usability critical issues, and vendor critical issues, by highlighting the most important drivers influencing those issues in cloud ERP adoption and the lack of discussion on the nature of the criticality of those CSFs. This research will aid in the development of new strategies or the revision of existing strategies and polices aimed at effectively integrating cloud ERP into cloud computing infrastructure. It will also allow cloud ERP suppliers to determine organisations’ and business owners’ expectations and implement appropriate tactics. A better understanding of the CSFs will narrow the field of failure and assist practitioners and managers in increasing their chances of success.

Exploring the implications of cloud‐based enterprise resource planning systems for public sector management accountants

AbstractBased on a case study of a large Swedish local government municipality, we explored the extent to which a cloud‐based enterprise resource planning (CERP) system enabled the role performance of public sector management accountants. Our findings suggest that the CERP system enabled central management accountants to mobilize their specific expertise because it eliminated manual work, increased transparency, and made them feel more comfortable with the numbers. However, the less flexible features of a CERP system provided by external vendors, such as limited customization, posed a challenge for the local management accountants serving the different needs of a diverse range of managers and business units. Looking at the different attitudes that central and local management accountants developed toward the CERP system, we found that although both focal groups in our analysis belonged to the same occupation, they framed the role of technology differently. Although local management accountants framed it as a tool that should enable them to draw on their local expertise to produce tailor‐made information for their local units, central management accountants saw the CERP system as a tool that allowed them to consume prefabricated “high‐quality” information to assure efficient and risk‐free accounting processes throughout the entire organization. Given this, cloud technology constitutes a risk that accounting and control processes become unduly inflexible and cumbersome at the local level. Coping with an inflexible cloud‐based system may therefore add to the list of challenges that public sector management accountants experience when trying to be(come) business partners.

Re-examination and expanding the EUCS Model on Cloud-based ERP system

The end-user computing satisfaction model (EUCS) has been widely used in previous studies, and Enterprise Resource Planning. Therefore, Enterprise Resource Planning (ERP) System, need to be developed in accordance with cloud computing that dominate current information technology devices. This study was carried out to test the expansion of the EUCS model in a cloud-based ERP system. Therefore, the purpose of this research is to re-examine the validity and reliability of the computer application satisfaction model and its relationship with user performance in cloud-based ERP system. The overall satisfaction variable is added as a mediation between the satisfaction model and user performance. Data was collected through snowball sampling with a questionnaire distributed to the cloud-based ERP users. Additionally, data processing was conducted using the Second-order concept in structural equation modeling with the Partial Least Square approach. Since data processing using WarpPLS confirmed the validity and reliability of the model and all relationships between variables, this research contributes theoretically to the study of end-user satisfaction from information technology applications. Its final section describes the limitations and opportunities for future research.

Evaluation of software development projects based on integrated Pythagorean fuzzy methodology

Implementing ERP (Enterprise Resource Planning) system successfully comes with a set of costly and complex challenges. The purpose of this paper is to offer an effective cloud-based ERP software evaluation framework to gain a better understanding of these complexities and address such challenges by identifying the selection criteria. The PFS (Pythagorean Fuzzy Set) is the new extension of Intuitionistic fuzzy sets, the Simple Additive Weighting (SAW) is an easy-to-use technique to determine the weights of the criteria, and the VIKOR technique is a compromise ranking methodology. In the recommended novel integrated MCDM (Multi-Criteria Decision-Making) methodology, Decision-Makers (DMs) must choose the best one among a set of candidate alternatives that satisfies the evaluation criteria. The GDM (Group Decision Making) is preferred here to deal with hesitancy in the evaluation of alternatives under group preferences. The sensitivity analysis resulted from various scenarios reveals that the proposed method is quite sensitive to criteria weights. The service and support, cost, and functionality are found as the essential evaluation criteria for the Turkish firm. These findings emphasize the significance of a qualified group of DMs for the evaluation process. The case study findings demonstrate that the developed approach is practical and validated for solving software development projects. This study presents a novel integrated methodology based on the PFS, SAW, and VIKOR to measure the performance of software development projects, to deal with the ambiguity and imprecision caused by the subjective judgments of DMs. The research contributes to the literature by delivering a combined decision methodology for the first time and by applying it to evaluate the software development projects.

Critical Implementation Factors for Cloud-Based Enterprise Resources planning in the Nigerian Maritime Transport and Supply Chain

Technology has deeply impacted the practice of shipping in the maritime industry worldwide, this explains the way and manner big organizations have engaged modern technology like Cloud-based Enterprise Resources Planning, to manage the key parts of their businesses. Recent research and practices have shown that cloud-based ERP systems if implemented correctly could be a great beneficial advantage to the logistics and supply chain process of a large organization. Unfortunately, the implementation has been slow in the Nigerian Maritime Administration and Safety Agency (NIMASA). Reports have shown that there is a need to re-engineer linkages between service systems within the growing organizations. From the perspective of an enterprise like NIMASA, only limited research has been conducted that has played an important role in intimating the organization towards the adoption of a cloud-based ERP system as well as the post-implementation measures. Most recent studies have been conducted only in the context of generic information system adoption. Information system research is not strong enough without considering the articulating system speed and performance of CERP. This study investigates the critical factors influencing the adoption of Cloud-based Enterprise Resource Planning (CERP) in the Nigerian Maritime Administration and Safety Agency with a focus on Maritime logistics and supply chain. A structured based questionnaire was administered to 130 senior maritime workers in the Nigerian Maritime industry to extract factors that hinder the adoption of information systems like cloud-based ERP. The quantitative data were analyzed based on the impact ranking to inform a proposed implementation model for a Cloud-based ERP in the organization. The research also highlights some important Critical Success Factors like technology-related factors, funding for technology innovation (Economic and financial factors), Policy related barriers, and how they influence development in the Maritime industry.

A Review of Cloud-Based ERP Systems in SMEs

The adoption of Enterprise Resource Planning (ERP) system in small and medium enterprises (SMEs) could offer significant benefits in terms of managing the resources and support business function. However, the traditional ERP systems are quite expensive and have complex procedures for the adoption especially for SMEs. With the introduction of cloud-based ERP systems that have similar functionalities with traditional ERP, SMEs are now able to adopt this system. However, the adoption of cloud ERP remains low and question arise on how to encourage SMEs to adopt this system. Drawing from management and Information Systems literature, this study proposes and conceptual framework for cloud ERP adoption among SMEs. Using archival analysis approach and technology-push and demand-pull as the theoretical background, this research has come out with six main themes namely: firm qualities, internal pressure, external pressure, technology features, organizational readiness and external support. This paper will give significant benefits to ERP vendors to understand their potential buyer’s behaviour towards the adoption of cloud ERP.