Business Resilience Research Articles

Climate-sensitive training for sustainable business in Dickson County with global applications

Purpose This paper aims to examine the implementation and impact of climate-sensitive training programs tailored to the specific climate risks and business needs of Dickson County, Tennessee. It aims to emphasize the importance of integrating climate adaptation strategies into business training and to propose a replicable model that can be adapted to regions facing similar challenges, contributing to global sustainability efforts. Design/methodology/approach The research uses Dickson County’s climate profile as a case study, analyzing its impact on local businesses in sectors such as agriculture, manufacturing and tourism. This paper integrates theoretical frameworks, including organizational learning and adaptive capacity, to provide practical strategies for climate-sensitive training. It further incorporates insights from local institutions, industry partnerships and public data, using a qualitative approach to analyze key themes related to training effectiveness and sustainability. Findings The findings demonstrate that climate-sensitive training significantly enhances the resilience and sustainability of businesses by preparing them to address local climate challenges. Critical factors for successful implementation include stakeholder engagement, industry-specific customization and the continuous evaluation of training outcomes. The model presented shows promise for broader applicability in other regions, especially when localized climate data and collaborative efforts are integrated. Originality/value This paper provides a novel, region-specific approach to climate-sensitive training, distinguishing itself by combining theoretical insights with practical strategies for businesses. By focusing on localized adaptation and stakeholder collaboration, the model addresses an existing gap in the literature on climate adaptation training for smaller, climate-vulnerable regions. This work offers a replicable and scalable framework that contributes to the global discourse on sustainable development and climate resilience in business practices.

Disaster recovery and business continuity: A case of MSMEs in Dar es Salaam

A large number of micro, small and medium enterprises (MSMEs) in developing countries operate in informal settlements. Most of these settlements exist in hazardous environment despite being affected by floods. This research discusses the scarcity of knowledge on the resilience of businesses operating in Kigogo flood-prone informal settlements in Dar es Salaam. It especially focusses on MSMEs. Although recovery of MSMEs has been intensively studied worldwide, in Tanzania it is downgraded. This article is set to bridge this glaring gap focusing on MSMEs recovery after floods. The research methodology employed quantitative research design by completing questionnaires through interviews. A total of 202 owners of MSMEs were interviewed. While content analysis was used to analyse qualitative data, the research further employed a logistic unit model to analyse factors explaining recovery of MSMEs after floods. The study revealed a statistically significant association between the recovery of MSMEs and suitable plans for safeguarding business, personal savings, profit (saving from business) and government support. Other factors include family and friend’s support, business continuity training, longevity in business operation, pre-disaster mitigation measures, critical destruction to business facilities, and running several businesses. Strength, Weaknesses, Opportunities and Threat (SWOT) analysis of the business environment where MSMEs operate revealed a number of issues that inform policymakers, urban planners and environmentalists on what can be done to enhance recovery and hence promote sustainable development.Contribution: The study adds to the body of knowledge by drawing attention to factors that predict disaster recovery of MSMEs operating in flood-prone informal settlements.

The Effect Of Entrepreneurial Orientation And Human Capital On Tapis Business Resilience With Social Capital As Moderating Variable

The rise of Micro, Small, and Medium Enterprises (MSMEs) increases inevitable competitors and business fields that continuously change. The existence of competition makes the SMEs should face many opportunities and threats. The researcher would like to know more about how entrepreneurial orientation, human capital, and social capital could affect Tapis business resilience in Bandar Lampung. This research used the survey method, which is a type of quantitative approach. Respondents of this research are 119 tapis craftsmen in Bandar Lampung, the researcher will use Smart PLS 3.0 to process data. The result of this research shows that entrepreneurial orientation has a positive and significant effect on business resilience, human capital does not affect business resilience, social capital positively moderates the effect of entrepreneurial orientation on business resilience, and social capital does not moderate the effect of human capital on business resilience.

Digital transformation and resilience in family business: an exploratory study of generational dynamics

PurposeThe paper aims to contribute to the advancement of the debate on digital innovation and entrepreneurship from a cross-generational perspective in the context of family businesses. Specifically, the paper explores the contribution provided by the young generations of entrepreneurs to the digital transformation and resilience of family businesses during the pandemic emergence of COVID-19. Focusing on the need for a major understanding of digital resilience in the context of family businesses and small and medium-sized enterprises, the paper aims to provide theoretical and empirical contributions in replying to the following research question: How did young entrepreneurs contribute to the resilience and the digital transformation of their family businesses during COVID-19?Design/methodology/approachThe methodology consisted of a two-stage qualitative investigation including a focus group managed in presence with the involvement of 24 young entrepreneurs and a self-administered online survey involving the family businesses belonging to the Association of Young Entrepreneurs of Confindustria Puglia (South Italy) that has allowed to collect 47 replies, with a 32% response rate.FindingsThe paper presents evidence about the resilience of family businesses during the COVID-19 supported by the disruptive role of emerging digital technologies. Our analysis demonstrates that young entrepreneurs adopted different patterns of digital transformations, depending on the firm’s industry and the family firm’s digital maturity. Digital resilience in the context of the observed family businesses produced different benefits in terms of competitiveness, effectiveness of decision-making, visibility and communication and new opportunities for value creation; it occurred in several business areas, including production, logistics, sales and human resources management.Practical implicationsThe study highlights the relevant role that younger generations can play in exploring innovation opportunities associated with digitalisation as well as in contributing to reinforce innovation and resilience capability of their family businesses through collaboration with external stakeholders and ecosystems.Originality/valueThe value of the research consists in the attempt to analyse the meaning and implication of digital innovation in the context of family business as a driver for their resilience capability. The Family Businesses Digital Readiness and Young Entrepreneurs Contributions Matrix presented into the study as an original contribution of synthesis of the evidence collected.

FINANCIAL INCLUSION AND PERFORMANCE OF TOP 100 SMALL AND MEDIUM ENTERPRISES IN KENYA

Access to services such as credit, insurance, and savings enables SMEs to invest in growth, innovation, and operational efficiency. SMEs leveraging financial inclusion can enhance their revenue generation, cash flow management, and overall profitability. The study sought to find out what impact finance inclusion has had on the performance of Kenya's top 100 SMEs. This study was guided by finance intermediation theories, technology acceptance theory, TAM signal theory and pecking order theory. The study1was carried1out on the basis of a descriptive research design. The target population consisted of top 100 medium size enterprises in Kenya as shown in the annual survey carried out by KPMG and nation media group in the years 2020. Respondents ware financial officers from Kenya's top 100 mid-sized companies. Stratified sampling was used to interview respondents based on company category. Respondents were selected using a purposeful selection process. Data1was collected using structured questionnaire. A pilot survey was conducted with 10 respondents, but the final survey did not include these respondents. Validity of research instruments was measured using content validity. The study examined the effects of micro savings, micro credit, micro insurance, and digital banking on the performance of Kenya's top 100 SMEs, revealing that tailored financial products significantly enhance operational efficiency and growth. Findings indicated that micro savings improve financial stability, while flexible repayment options for micro credit support sustainable business practices. Additionally, awareness and customized solutions for micro insurance products were found to bolster risk management among SMEs. Digital banking was highlighted as a critical enabler of faster transactions and better cash flow management. The conclusions suggest that targeted financial services and educational initiatives are vital for empowering SMEs to optimize their performance. Recommendations include developing customized financial products, enhancing digital banking infrastructure, and providing financial literacy training to improve overall business resilience and sustainability.

Enhancing business resilience: Innovation and adaptation during and after the global pandemic

Purpose: In response to the unprecedented challenges posed by the global pandemic, this study rigorously examines the strategic interplay between innovation and adaptation as catalysts for business resilience. Method: The research investigates the influence of two independent variables – innovation in business and adaptive strategies – on the dependent variable of business resilience, establishing a robust conceptual framework based on a thorough literature review. Employing a mixed-methods approach, incorporating case studies, surveys, and interviews, the study meticulously explores the multifaceted dimensions of business responses during the pandemic. Results: A detailed analysis of innovation encompasses technological, process, and product innovations, while simultaneously scrutinizing adaptive strategies such as flexible business models, employee empowerment, and customer-centric approaches. The research reveals that businesses embracing process and technological innovation alongside radical shifts in their business models achieved higher levels of resilience. Qualitative narratives assess the performance metrics and success stories of these resilient businesses. The examination extends to the post-pandemic landscape, evaluating the sustainability of innovation and adaptation in a stable environment. Emphasis is placed on the enduring relevance of these strategies and their integration into organizational culture, thereby shaping long-term business resilience. Limitations: The study identifies and addresses challenges and barriers hindering innovation and adaptation, including economic constraints, technological barriers, and organizational resistance. Contribution: This study offers a nuanced and insightful exploration of the intricate dynamics between innovation, adaptation, and business resilience during and after the pandemic. The findings not only contribute to the academic discourse but also provide actionable insights for businesses seeking to fortify their resilience amidst ongoing global uncertainties.

Implications of Monitoring and Evaluation Systems for SMEs in some Selected Metropolis in Ghana

The purpose of this research was to examine how monitoring and evaluation systems affect small and medium-sized businesses in selected Ghanaian metropolises. The research design used was explanatory. The population for this study comprised owner-managers of SMEs in Ghana captured in the GEA and the AGI databases. From these two sources, a sampling frame was created for those in the selected metropolis. This gave a total population size of 1,189. For this frame, a sample of 423 SMEs was selected comprising SMEs from the Sunyani, Accra, Kumasi, Cape Coast, and Tamale metropolitan areas. The sample size for the study was 423 SMEs. The primary data collection tool was a self-administered questionnaire. Data was collected, cleaned, and coded before being entered into statistical software programs like SPSS and Smart-PLS. For the study's key findings, it was noted that the SMEs that took part in the study had monitoring and evaluation practices in place. The third and fourth objectives showed that monitoring and evaluation systems had a significant effect on both business resilience and business sustainability, respectively. It was discovered that monitoring and evaluation systems had a large and favourable effect on business growth and the digitalisation business respectively, for objectives 5 and 6. The study recommended that managers of SMEs within the selected area improve upon their monitoring and evaluation systems. This will increase the effect it will have on their resilience, growth, sustainability and digitalisation.

The impact of new VAT enforcement on financial performance: Evidence from Saudi Arabia non-financial listed companies using the event study and ARMA model

This paper examines the influence of the new 15 % Value Added Tax (VAT) enforcement on non-financial listed companies in Saudi Arabia. By comparing financial data from 2019, before the VAT implementation and the COVID-19 pandemic, with data from 2020, during both the VAT increase and the pandemic, the research aims to uncover the consequences of this tax policy change. Utilizing charts, tables, and an event study analysis approach with the Autoregressive Moving Average (ARMA) model, we investigated key financial indicators such as Shareholders' Equity (SE), Total Income (TI), Total Revenues (TR), Net Income (NI), Total Expenses (TE), Other Changes in Operating Activity (COA), and Cash at the End of the Period (CEP). The findings reveal significant financial impacts, highlighting companies' challenges due to the increased tax burden. Shareholders' Equity dropped from an average of 11.55 million to 4.57 million, and Total Income and Total Revenues decreased from approximately 1.73 million to 316,234 and from 1.95 million to 331,605, respectively. Net Income sharply declined from 406,109 to 74,624, and Total Expenses decreased from about 1.18 million to 223,495. Other Changes in Operating Activity shifted from a negative mean of −168,936 to a positive 523,520, and Cash at the End of the Period fell from 1.99 million to 666,663. These results suggest that the VAT increase has significantly strained companies' financial performance, emphasizing the need to consider such tax reforms carefully, particularly in developing countries. The study concludes that while the VAT increase aims to enhance government revenues, it imposes substantial financial strain on companies, potentially leading to long-term economic repercussions. Policymakers should consider these implications and implement practical measures to optimize the VAT system and support business resilience in the face of such reforms.

Sustainable Management Strategies to Enhance Business Competitiveness in the Technology Sector

The increasing global demand for sustainable business practices has placed significant pressure on organizations, particularly within the technology sector, to adopt strategies that balance environmental, social, and economic goals. This study investigates the role of sustainable management strategies in enhancing business competitiveness in the technology industry. The research employs a mixed-method approach, integrating quantitative data from key performance indicators (KPIs) such as market share, operational efficiency, and innovation outcomes, with qualitative insights gathered from in-depth interviews with senior executives. The results demonstrate that companies adopting sustainability practices experience a measurable improvement in operational efficiency (10%) and market share (15%), confirming that sustainability serves as a critical enabler of competitive advantage. Qualitative findings further reveal that sustainability initiatives bolster brand differentiation, customer loyalty, and regulatory compliance, contributing to long-term success. These strategies not only help firms navigate evolving regulatory landscapes but also enhance their positioning as leaders in innovation and social responsibility. This study concludes that sustainable management strategies are essential not just for compliance, but for fostering long-term business resilience and market leadership in the fast-paced technology sector.

Proposed Strategy for Maintaining A Small-Family-Business Enterprise in a Competitive Property Market

This study addresses the growing challenges faced by small family businesses in the competitive property market by proposing strategic interventions specifically designed to sustain and enhance the viability of Allure Realty Group, a family-run enterprise established in 2012 in Jabodetabek. With increasing complexity in the property sector due to urbanization, shifting consumer demands, and stringent regulatory environments, the research aims to develop a robust strategic framework. The methodology involves a combination of qualitative and quantitative approaches, including surveys and interviews, to identify key problems and collect data. Analytical tools such as the Marketing Mix 7P, VRIO Framework, and STP Analysis for internal factors, and PESTLE Analysis, Porter’s Five Forces, Competitor and Customer Analysis for external factors are used to conduct SWOT and TOWS analyses for strategic development. The study hypothesizes that targeted strategies will significantly improve the business's resilience and competitiveness in the market. Key objectives include identifying challenges faced by Allure Realty Group, developing strategies to address these issues, and implementing actions to improve operational efficiency, customer satisfaction, and market expansion. The expected outcomes are enhanced operational frameworks, increased customer satisfaction, and a larger market share, contributing to the business's long-term sustainability. This research contributes to business management theory by providing insights into strategies for small family businesses in rapidly evolving markets. The findings aim to bridge traditional business values with modern management practices, offering valuable guidance for both academic researchers and business practitioners in navigating the complexities of the property industry.

How to Assess Digitisation Impacts on the Food Industry: The Dutch Case of Microdata Collection for Firms’ Sustainability

SummaryDigital innovations can increase resilience and sustainability of food businesses due to for instance increasing efficiency, reducing pollution or improving transparency about production conditions. However, much of the research on this topic has been done at the primary production level, i.e. on technology impacts on farms, or remains at an ex‐ante case study level when looking at digital technology impacts in downstream food businesses. Therefore, ex‐post impacts of digital technologies after their adoption are largely unknown.We here argue that this knowledge gap arises from the fact that we lack single company data (i.e. micro‐data) on the adoption of digital technologies in food businesses. Only with this information can actual impacts of these technologies be assessed using causal inference methods. As a way forward, we highlight a unique dataset of digital technology adoption among Dutch downstream food businesses that is available for research purposes. We show that digital technologies already have a considerable market penetration in the Netherlands. Therefore, we urge the scientific community and governmental statistical offices to collect and make available similar data globally and make use of the already existing data. Such impact assessments will inform and accelerate the transition towards more sustainable and resilient food value chains.

Harnessing Social Capital for Post-COVID-19 Resilience: A Study of Asian Businesses in New York City

Prior studies have explored how Asian businesses leverage social capital for success, but little attention has been given to its role in disaster recovery. This study addresses this gap by highlighting social capital’s impact on recovery strategies. Twenty-three business interviews were conducted in Chinatown, Manhattan, NYC, and the research unveils that ethnic social capital, including co-ethnic labor, secured market access, in-kind support, and information sharing, constitutes instrumental resources for their recovery. Moreover, it is linked to the intersecting identities—immigrant, minority, and Asian. These findings underscore the importance of comprehending ethnic social capital to foster both business resilience and local economic recovery.

Optimization of business processes: commercialization of ideas, taxation, business ethics

Introduction. This paper explores the critical role of entrepreneurship in Ukraine's economy, particularly under the strain of ongoing military conflicts and the vulnerability of micro and small enterprises. The purpose of the paper is to thoroughly investigate the current challenges facing micro and small businesses in Ukraine, with a specific focus on optimizing entrepreneurial processes to withstand economic instability. The study seeks to develop a comprehensive framework that incorporates effective business strategies, ethical communication practices, and a streamlined taxation system to enhance the operational efficiency and profitability of these enterprises. By addressing these key aspects, the paper intends to contribute valuable insights into the stabilization and growth of businesses during times of crisis. Results. The research highlights several innovative findings crucial for the sustainability and competitiveness of micro and small businesses in Ukraine. First, the study identifies the necessity of continuous process optimization, including the elimination of inefficiencies and the enhancement of team collaboration. It emphasizes the importance of strategic business communications tailored to the needs and expectations of specific target audiences, ensuring clarity and engagement. The paper also explores the integration of ethical practices in business operations, advocating for transparency and honesty in dealings with clients and regulatory bodies. Furthermore, the analysis underlines the significant impact of a reformed taxation framework that supports business growth while ensuring compliance with legal standards. These findings underscore the interconnectedness of these factors and their collective impact on business resilience and market positioning. Conclusion. The study concludes that a multifaceted approach encompassing process optimization, ethical business practices, and strategic tax planning is essential for the survival and growth of micro and small enterprises in Ukraine's challenging economic landscape.

Ecotourism in the Age of Climate Change: A Comprehensive Analysis of Stakeholder Perspectives and Industry Adaptation

The present study tends to identify the dynamics of ecotourism in global climate change, focusing on stakeholders' perceptions and industry adaptation strategies. Climate change is currently challenging the tourism sector, especially at the level of ecotourism; hence, it becomes imperative to note how different stakeholders perceive these impacts and how the industry responds to them. This research looks into the potential implications of climate change in three areas: operation and profitability of tourist spots, changes in tourist demand, and socio-economic implications. In this regard, the researchers utilized the survey results on stakeholders: tourists, business operators, and local communities. For example, according to the results, all respondents perceived climate change's impact to be moderate. Specifically, moderate effects at operational and financial levels on tourist spots, shifting tourist demand, and broader socio-economic conditions are recognized. The results underline the need for targeted adaptation strategies to enhance business resilience to the changing climatic conditions, adapting to changing tourist preferences, and answering socio-economic challenges. The paper highlights the need for proactive steps toward the sustainability of ecotourism in the face of continuing change. Hence, it delivers actionable insight into what stakeholders would do to enable such navigation of the complexities of climate change.

Typewriting Services in Tacloban City amid the Digital Age: A Case Study

Typewriting, once a common service, has largely faded due to the rise of computers and digital technology. However, in Tacloban City, Philippines, one typewriting business has persisted for over 26 years. The study explores the factors behind the continued operation of this lone typist, investigating their motivations, clientele, and adaptation strategies in the digital age. Researchers employed a qualitative case study approach, utilizing purposive sampling to gather data from the sole typewriting service provider. Thematic analysis, following Caulfield's (2019) framework, was used to analyze the data. Findings reveal that the typist's dedication, specialized services, and specific customer base who prefer traditional methods contribute to the business's enduring success despite the widespread availability of digital alternatives. This study offers deeper understanding on the resilience of traditional businesses in a rapidly evolving technological landscape and provides insights into the dynamics of creative destruction and cultural lag within a specific industry.

Paths s to improve business resilience and risk coping strategies of African Chinese businessmen

In recent years, the number of Chinese businessmen in Africa has been growing. Restricted by objective factors such as Africa's development stage and business environment, this group is facing many risks such as political conflicts, investment risks and social security. Based on a field survey conducted in Wenzhou, Zhejiang Province, China, this study analyzes the practices of Wenzhou businessmen to enhance their business resilience by expanding ethnic economy, grafting business networks, non-transferable industries, and transnational resource integration. It is suggested that African Chinese businessmen should prevent and resolve business risks by taking measures such as industrial upland, operation localization, production localization, and employee localization. Promote China-Africa cooperation.

The role of inheritance risk management in family enterprises to achieve family businesses sustainability in the middle east

Transferring wealth and ownership in family businesses is a pivotal juncture that can either strengthen the family legacy or dismantle its foundations. However, this paper examines the effect of inheritance risk management and family business practices on family business sustainability. It also discusses the mediating role of regulatory environment in the Middle East. Nevertheless, quantitative analysis was used to investigate the direct and indirect effects of IRM and FBP on the regulatory environment and family business sustainability as well as the mediating role of the regulatory environment using a quantitative approach through a survey design. However, a total of 116 questionnaires were collected through purposive sampling from the responses. The study sample consisted of managers who were contacted through email and social networking sites. Moreover, Smart PLS 4.1.0.1 was used to test the research hypotheses. The findings indicate that IRM and FBP have significant and positive effects on the regulatory environment in terms of the sustainability of family businesses. The result also confirms the mediating effect of the regulatory environment. The results emphasize the importance of a comprehensive approach to managing family businesses both in addressing internal and external challenges as strategic planning, innovation and governance structures appear as key factors affecting the sustainability of family businesses. This study suggests avenues for future research and provides practical implications for decision-makers, policy makers, practitioners and academics seeking to develop family businesses and the long-term resilience of family businesses in the Middle East.

Resiliensi Pada Perusahaan Skala Usaha Kecil Menengah

Resilience in SMEs is explained based on the results of the research that has been done represented by three aspects, first Resilience is more studied with a focus on the theme of sustainability in tourism sector SMEs. Second, during the Covid-19 period, traditional retail SMEs were vulnerable to supply chain problems and were dominantly studied in relation to strategies to survive. And third, innovation and sustainability are seen by researchers as key concepts for success in building SME resilience. This research is a qualitative research with systematic literature review method. This research presents a text analysis so that it is expected to bring up the current state of resilience studies in SMEs. Based on the results of text analysis, it is also known that the emerging issues on business resilience in SMEs are still dominated by Covid-19 issues. Empirical gaps that can be followed up in future research include those related to the ability of SMEs to improve their business resilience by adopting post-Covid-19 innovation and sustainability theory. Especially related to changes in supply and demand behavior as described in the introduction.

Navigating Uncharted Territory: A post Covid-19 Exploration of the Resilience of Women Owned Small Businesses in the Wake of the Pandemic

Resilience has long been acknowledged in the literature as a crucial aspect of the entrepreneur's character and personality. Additionally, it is acknowledged as a vital component of the entrepreneurial process that propels businesses to great outcomes. However, to the researchers’ knowledge, there remains limited understanding regarding how women-owned small businesses in South Africa withstand and function during challenging social and economic crises like the COVID-19 pandemic. In the post-modern period we live in today, women will inevitably play an important part in business and economic development, and they are eager to become involved and make a difference in their communities. The COVID-19 pandemic has intensified the challenges faced by female entrepreneurs in growing their businesses. This research focuses on investigating how resilient South African women entrepreneurs have been in response to the pandemic. Drawing from resilience theory, the study employed a qualitative approach to gather and analyze data from a group of 15 women entrepreneurs based in the Eastern Cape Province of South Africa, using thematic analysis. The following four themes emerged from the findings; business agility; optimistic outlook; leveraged digital technology; and business networks. This research enhances existing resilience theory by integrating fresh insights gathered from the resilience strategies employed by female entrepreneurs in times of crisis. Results from the study are also expected to contribute to sustaining South African women owned small businesses and empowering their resilience, despite adversities.

The Impact of Managerial Competence, Digital Project Innovation, and Entrepreneurial Ecosystems on Project Performance and Business Resilience in Property Companies

The aim of this research is to determine the influence of managerial competence, digital project innovation, and the entrepreneurial ecosystem on project performance and business resilience at company properties. This research is included in quantitative research. The population in this research is all property companies in Indonesia. On the results of the analysis, it was found that Managerial Competence had no effect on Project Performance; There is a positive and significant influence by Digital Project Innovation on Project Performance; There is a positive and significant influence by the Entrepreneurship Ecosystem on Project Performance; There is a positive and significant influence by Managerial Competence on Business Resilience; Digital Project Innovation has no effect on Business Resilience; The Entrepreneurship Ecosystem has no effect on Business Resilience; There is a positive and significant influence of Project Performance on Business Resilience; There is no mediating effect of Project Performance on Managerial Competence on Business Resilience; There is a mediating effect of Project Performance on Digital Project Innovation on Business Resilience; There is a mediating influence of Project Performance in the Entrepreneurial Ecosystem on Business Resilience.