Business Regulation Research Articles

Kualitas Pelayanan Dalam Pengurusan Perizinan Tanda Daftar Usaha Pariwisata (TDUP) Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Pematang Siantar

The process of obtaining a Tourism Business Registration Certificate (TDUP) at the Integrated Investment and Licensing One-Stop Office in Pematang Siantar City, issues related to service quality have been identified. The problems is the low quality of service, permit issuance is often not fulfilled or takes a significant amount of time. This research aims to evaluate the quality of services provided in the process of obtaining (TDUP) at the Integrated Investment and Licensing One-Stop Office in Pematang Siantar City. The research method used is qualitative descriptive. Data is collected through observation, interviews, and documentation. The theoretical framework used in this research is the service quality theory by Zeithhaml, with indicators including tangible evidence, reliability, responsiveness, assurance, and empathy. The research results indicate that the quality of service in the process of obtaining a Tourism Business Registration Certificate has not reached an optimal level. This is evident from various indicators, such as the incompleteness of facilities, including toilet facilities in the service area and fully functional computers to support online systems. Employees involved in serving the public have not fully mastered their core tasks. Responsiveness in service is also lacking, as many individuals feel that the employees handling the Tourism Business Registration Certificate process provide slow and complicated responses. The assurances given by employees regarding service completion times are not in line with the promised deadlines.

INTERNATIONAL EXPERIENCE OF STATE REGULATION OF THE FOOD INDUSTRY IN THE CONTEXT OF DIGITAL TRANSFORMATION

The article is devoted to researching the international experience of state regulation of the food industry in the conditions of digital transformation and determining ways of its adaptation to Ukrainian realities. The experience of the EU, the USA, China, Canada, Australia and India in the application of digital transformation technologies and innovations in the state regulation of food business was studied. The key factors for the successful implementation of digital technologies in the regulatory mechanisms of the food industry have been identified, including: the creation of a legal framework, investment in the development of digital infrastructure, increasing the digital literacy of employees and consumers, as well as cooperation between state bodies. The results of the conducted research emphasize the need for an integrated approach combining technological innovation, cooperation between governments, industry and scientific institutions, as well as strict quality standards. The integration of advanced technologies and partnerships between the government and the private sector are key elements for the sustainable development of the food industry.

Characteristics and Analysis of Factors Affecting the Performance of Service Providers (Contractors) in Denpasar City in 2023

Contractors are individuals or business entities that have expertise in carrying out construction work in accordance with planning, where the appointment of contractors is mostly carried out through a tender/auction system (Sholeh, 2020). Nowadays, contractors are a business that is in great demand by the public, but the development of the quantity of construction service companies has not been followed by an increase in qualifications and performance. One of the reasons is that the business and expertise requirements (SKK) are still not met, which will later affect business reliability and competitiveness. (Priana, 2018). Seeing this situation, it is very important to research the characteristics and factors that affect the performance of service providers (contractors) in the city of Denpasar in 2023. The method used in this study is descriptive statistics as well as factor analysis is used to explain the factors that affect contractor performance. From the research that has been carried out, 1). Contractors in the city of Denpasar have good human resources, experience, finance, and equipment and are in accordance with Law No. 11 of 2020 concerning Job Creation and LPJK No. 3 of 2017 concerning Certification and Registration of Construction Implementation Services Business. 2). The most influential factor on contractor performance is in group I with a total diversity value of 32.756%.

Family entrepreneurship: in search of a balance between the interests of the family and the state

The article presents the parameters of family entrepreneurship, characterizing it as a socio-economic phenomenon. The question of the expediency of further differentiation of the legal regime of small and medium-sized enterprises through the legalization of family enterprises and the formation of separate norms regulating their activities is raised. The results of the analysis of the current state of scientific research in the field of public relations are shown. The regularity of the appearance of scientific and educational publications on the legal regulation of family business has been revealed, which allows us to test options for future legal structures and propose approaches to the legal regulation of family entrepreneurship. The role of family entrepreneurship in achieving the national goals of the Russian Federation is defined.

How Can Revitalizing Traditional Handicraft And Cottage Industries In Rural India Contribute To Sustainable Economic Growth And Employment Generation In The 21st Century?

There exists tremendous potential for the growth of sustainable economic growth and employment generation in the traditional handicraft and cottage industry of rural India. Although these industrial activities are of cultural importance and have collectively contributed to local economies, they are disappearing as a result of rapid industrialization, globalization, and competition from mass production. This research investigates how these sectors can be revitalized to help India achieve sustainable development in the 21st century, by creating employment, reducing poverty, and preserving cultural heritage. This study draws on statistical data, case studies, and successful global examples to identify key barriers including lack of infrastructure, marketing challenges, lack of access to finance, and competition from mass-produced goods. It also provides strategies to cope with these challenges such as skill development, opening up of microcredit access, market diversification, export promotion, and regulatory reforms. The research shows that government policies play a critical role in subsidizing and incentivizing, promoting geographical indications for handicrafts, and simplifying business regulations. It encourages inclusive entrepreneurship in rural areas, empowering artisans and entrepreneurs (women and youth), along with creatively co-creating livelihood and business opportunities. Revitalizing traditional industries can help achieve multiple Sustainable Development Goals (SDGs) such as decent work, economic growth, and responsible consumption and production, according to the findings. This study offers a roadmap for policymakers, entrepreneurs, and other stakeholders to enable the sustainable growth of traditional industries across the villages of rural India while maintaining economic growth and cultural preservation for long-term resilience and prosperity

ANALYSIS OF ISSUES AND BARRIERS TO DOING BUSINESS IN THE REGIONS OF KAZAKHSTAN

The article aims to assess the regulatory burden small and medium-sized businesses face in the republic’s regions from the company’s opening to its closure. The primary method is an analysis of the results of the sociological survey conducted within the framework of a research project sponsored by the Ministry of Science and Higher Education of the Republic of Kazakhstan. The authors conducted the sociological survey through questionnaires combined with in-depth interviews, ensuring a comprehensive understanding of the issues. As a result, the authors found that an overwhelming number (85 %) of business leaders consider Kazakhstan attractive for business and investment. The authors assessed four key indicators to understand the high barriers to doing business. Companies’ surveys showed that business registration is quite accessible. However, expert interviews confirmed that they experienced the most significant difficulties with staff recruitment. The authors analyzed the access to infrastructure (electricity, water, land, and logistics) separately, which entrepreneurs assessed at an average level. Also, the authors identified the problem of accessing bank capital for business and the need to reduce the tax burden for new companies and startups. In addition, the authors tried to evaluate the financial aspects of doing business in Kazakhstan and the impact of digitalization on business development. Thus, research attempted to identify the main problems and barriers to evaluating the ease of doing business in Kazakhstan’s regions. We concluded that the business environment in the country is «far from perfect», and the authorities have a lot of work to do to improve it. Keywords: Kazakhstan’s regions, EDB, Investment, Business environment, Business leaders, Survey, Barriers to business.

The German Business Panel: Firm-Level Data for Accounting and Taxation Research

ABSTRACT The German Business Panel (GBP) periodically surveys key decision-makers via a large sample of companies in Germany. The survey questions investigate managers’ accounting and taxation choices as well as the expected and perceived outcomes of those decisions. To obtain causal evidence, the survey supports the use of randomized survey experiments. The evidence from the GBP can meaningfully advance our understanding of issues that require data on internal processes as well as expectations, perceptions, and objectives behind ex-post reported accounting figures. The target population comprises the universe of legal entities included in the official German Statistical Business Register. We show that the dominance of small and medium-sized entities is a feature that Germany shares with many European countries, implying that GBP findings will be reasonably generalizable to European settings. We illustrate the usefulness of GBP data by presenting evidence from the initial waves of the GBP during the COVID-19 pandemic. The findings show how government aid programs contributed unevenly to the solvency of the most negatively affected companies, and how companies, rather than consumers, benefited from a temporary reduction of VAT rates. The paper also demonstrates how the scientific community can use the GBP data.

Reconnecting genealogies of criminal justice and excise tax enforcement

Although various state and non-state agencies are central to criminal justice, our understandings of criminal justice's past remain dominated by histories of public police and modern prisons. Inspired by Braithwaite's call to reconnect genealogies of criminal justice and business regulation, this article presents an original historical study of the Excise as a criminal justice agency. It illustrates that criminal justice has historically involved a shifting ensemble of regulatory actors whose remits and functions have converged, diverged or been transferred over time. Importantly, this perspective illuminates the usually hidden offending of more privileged or powerful social actors, adding a significant historical dimension to wider efforts to rebalance criminology away from ‘crimes of the streets’ and towards ‘crimes of the suites’.

Key Factors for Student Startup Success: Insights from Higher Education Professors

The study aims to identify and analyse the key factors of student start-ups from the perspective of higher academic institution professors. Entrepreneurial students in higher education face challenges such as limited funding, scarce resources, lack of business experience and struggling to balance academic commitments with their start-up ventures. Additionally, they struggle with navigating complex business regulations and often lack access to proper networks or mentorship. This research contributes to a better understanding of how the entrepreneurial ecosystem in higher education institutions can support student start-up initiatives to succeed. For the research, a survey was conducted targeting ten experts from higher education institutions engaged with business or entrepreneurial study programmes. The research used the content validation method and descriptive statistical analysis to evaluate the responses, focusing on measures of central tendency and variability to determine the degree of consensus among respondents regarding the 36 statements provided. The study results revealed that while respondents agreed on the importance of student attitudes towards failure and self-confidence, there was strong disagreement among them regarding the belief that non-business students have a lesser chance of creating a successful startup. Also, experts suggested that entrepreneurship education should place more emphasis on the development of students' entrepreneurial mindset, which is considered to be an essential quality for the uncertain journey of entrepreneurship. Finally, the survey results indicated that networking and experiential learning are crucial for startup development. This underscores the importance of scientific debate not only on innovative funding models but also on non-financial support systems that surpass traditional educational methods in higher education environments.

A Comparative Analysis of the Design and Implementation of the Twin Peaks Model of Financial Regulation in South Africa and Australia

Abstract In response to the 2007-2009 global financial crisis, South Africa, like most other countries, embarked on a journey of financial regulatory reform. This transformation has seen the country shift away from a silo approach, where various sectoral regulators supervise different financial institutions, towards the Twin Peaks model of financial regulation. The term “Twin Peaks” refers to the separation of regulatory functions between two independent regulators. For instance, one regulatory agency is responsible for the supervision of the safety and soundness of financial institutions, and the other is focussed on the regulation of business conduct. The Twin Peaks model is designed to provide the benefits and efficiencies of an integrated approach while simultaneously addressing inherent conflicts between the objectives of the safety and soundness of the financial system and consumer protection. The Financial Sector Regulation Act provides for the Twin Peaks model in South Africa. This Act positions South Africa as one of the first developing countries to adopt the model. On the other hand, Australia is the pioneer of the model since it implemented it in 1998. Its implementation in Australia, much as in South Africa, involved the separation of regulators for prudential soundness on the one hand and market conduct and consumer protection on the other. In this article, the authors provide a comparative analysis of the design and implementation of the Twin Peaks model in Australia and South Africa. They argue that while there are minor differences between the design and implementation of this model in Australia and South Africa, the model was customised and implemented to align with the specific needs of each country

Increasing Tourism Potential through Natural Resource Management and Development of Tourism Packages in Building Independence and Productivity of the Ngulungwetan Village Community

PPK ORMAWA is one of the MBKM activities held by the government to support student education so that it can be directly conveyed to the Indonesian people through students. The ORMAWA PPK activity is an activity that has 3 program aspects, one of which is Promotional Media, Services, and Tourism Village Product Requirements. Ngulungwetan Village is a tourist village where this village is also one of the villages where the average community has a low level of awareness of the potential of tourist villages. So with the tourist attraction of beach camping as a tourism village product in Ngulungwetan Village, now the community and pokdarwis (tourism awareness groups) can manage tourism well. Camping tourism uses Minister of Tourism and Creative Economy Regulation Number 7 of 2021, the KBLI group is included in the low-scale business category which must have a business permit in the form of a business registration number (NIB) (KEMENPAREKRAF, 2021). This service aims to increase the attractiveness of local and foreign tourists because there are tourist destinations in Ngulungwetan Village. The results obtained are that the ORMAWA PPK Team has created this program. With this program, it is hoped that it can increase the attractiveness of the community in Ngulungwetan Village in the world of tourism. So, with this program, it can improve the management of the tourist attraction of Kebo Beach, Ngulungwetan tourist village, especially beach camping as a superior product of the tourist village.

Legitimacy considerations in regulation for local mobile communication network business in Finland and the UK

The article explores the legitimacy of local 5G and upcoming 6G mobile communication networks in Europe. The paper paves the way for a new perspective for understanding the legitimacy of local 5G/6G mobile communication networks by applying the business model-based ecosystem perspective and legitimacy as a theoretical foundation. As regulations are expanding to consider the novel deployment model of local 5G and 6G mobile communication networks, the legitimacy of such networks is under-explored. Analyzing the regulatory approaches taken by two national regulatory authorities (NRA) in Europe, Finland and the UK, we identify seven legitimacy-related themes including innovation orientation, awareness and knowledge of how to build and design local networks, European harmonized spectrum management, competition, cybersecurity and risk assessment and equipment availability. Our study lays the groundwork for exploring how the application of the business model-based ecosystem perspective can be utilized to advance regulatory initiatives for local mobile communication network businesses. It also identifies which legitimacy-related aspects are involved in setting regulatory priorities.

Examining the effect of insurance development on economic complexity: Evidence from Africa

This paper attempts to analyse the effect of insurance development on sophistication measured by the economic complexity index. Empirical analyses are carried out on a sample of 36 African countries over the period 2003-2019. In order to limit potential endogeneity biases, we run the two-step system Generalized Method of Moments and the Lewbel estimator. Empirical results, robust to a set of sensitivity analyses, show that insurance development can foster economic complexity in Africa. Moreover, when distinguishing between life and non-life insurance, empirical results remain globally unchanged, with a greater effect of non-life insurance as compared to that of life insurance. Furthermore, the mediation analysis enabled us to identify innovations and investments as some transmission channels through which insurance development may affect economic complexity in Africa. Thus, African leaders would do well to improve the regulation of the insurance business to enable it to participate effectively in financing the economy and managing risks, thereby stimulating economic complexity.

Cancel the Deal? An Experimental Study on the Exploitation of Irrational Consumers

Consumers can sometimes be exploited because they make mistakes in their valuation of products. We present the results from a large-scale experimental study that examines whether third-party spectators from the general population in the United States cancel a voluntary deal where a buyer has made a mistake in the valuation of a product and agreed to pay more for the product than the seller knows it is worth. We find that the majority of the spectators cancel such deals, even when the seller’s involvement is limited to accepting a proposal made by the buyer. A substantial share of these spectators is also willing to fine the seller. However, a large minority of the spectators are willing to uphold the deal even when the seller has proposed the deal and obfuscated the information provided to the buyer. Our results shed new light on when people view market transactions as acceptable and their attitudes to government regulation of businesses. This paper was accepted by Axel Ockenfels, behavioral economics and decision analysis. Funding: This project was financed with support from the Norges Forskningsråd [Centres of Excellence Scheme Centre for Experimental Research on Fairness, Inequality and Rationality Project 262675 Grants 236995, 250415, 262636, and 302145]. The project also received funding from the European Research Council [the European Union’s Horizon 2020 Research and Innovation Programme Grant 788433]. Supplemental Material: The online appendix and data files are available at https://doi.org/10.1287/mnsc.2023.01050 .

Out of the shadow: Encouraging online registration of micro and small businesses through a randomized controlled trial

AbstractThis paper presents the findings of a large‐scale randomized controlled field trial that tests the interest of informal businesses in free and online business registration. In collaboration with the Indonesian government, we designed a free and easy to use online registration portal for small businesses and sent WhatsApp or text messages to around 50 000 businesses to inform them about this new registration portal. We find that sending three rounds of short WhatsApp or text messages resulted in 3.4% of recipients clicking the registration link in the messages. Only 0.1% of recipients registered through the portal. Different phrasing of messages results in different click rate, different registration rate, and different rates the sender's number is blocked. Neutral message performs the best, followed by message that emphasizes that registration is easy. Message that appeals to people's patriotic feelings or message that emphasizes that registration is free performs the last.

Surname distance and interregional investments

Interregional capital mobility is crucial for high-quality development. Existing literature highlights the role of geographical and boundary effects on interregional investment, but often overlooks cultural differences. Using administrative records of business registration data covering nearly 200 million firms in mainland China from 2005 to 2022, we construct a novel panel data on interregional investment networks and reveal that surname distance as a metric of cultural differences significantly inhibits interregional investment, with elasticities of −0.955 and −0.713 on the amount and quantity, respectively. Furthermore, the mechanism analysis demonstrates that increased surname distance heightens survival risks, shortens market duration, and leads to more litigation for firms investing in culturally distant regions. This impact intensifies over time, is more significant in regions with low marketization levels, and has a pronounced effect on intraprovincial investments.

Size matters: measuring the private security industry in the United Kingdom

The private security industry has become a central feature of the plural policing landscape in the United Kingdom. As such, it has received considerable attention in both academic and policy circles. Yet, perhaps surprisingly, there remain notable question marks over its precise size and shape. With this in mind, the article draws upon data from the Security Industry Authority and the Office of National Statistics Business Register and Employment Survey to measure the sector along three key dimensions: the number of private security officers, the number of companies and turnover. This novel methodological approach reveals a complex and contested picture of what the sector looks like at a fundamental level and, at the same time, allows for a reassessment of commonly deployed indicators such as growth rates and the ratio of private security officers to police officers during key time periods such as the Covid-19 pandemic.

Platform economy and missing entrepreneurship: Evidence from E‐commerce development policy in China

AbstractThis paper utilises the staggered county‐level rollout of China's E‐commerce entering villages policy to examine the effect of policy‐driven platform economy development on local entrepreneurship. Exploiting county‐level variations in yearly new business registration with a difference‐in‐differences strategy, we find that policy‐driven platform economy development decreased the number of new business registrations and business entry rates by approximately 4.6% and 0.6%, respectively. The reduction effect is more prominent in business registration in micro‐small scale, tertiary industries, eastern regions, and rural areas. Microfinance plays a positive role in this association. Mechanism analysis shows that the platform‐driven supply chain transformation could rule out entrepreneurial opportunities, and the platform‐enabled gig work opportunities could weaken entrepreneurial motivation. Loss of entrepreneurial opportunities and motivation leads to less entrepreneurship.

Global Implications of Brighter U.S. Productivity Prospects

Investment related to artificial intelligence (AI) is booming in the U.S. compared to other countries, as shown in figure 1. Moreover, new business registrations have surged in the U.S. since the pandemic, unlike in the euro area where new business registrations remained flat (de Soyres et al. 2024).

Migrant Employment: A Blessing in Disguise from the ‘Unseen’?

Migrant workers are hired mainly to fill the demand in dirty, dangerous, and demeaning (3D) jobs in Malaysia. However, the transformation of temporary migrants into entrepreneurs while in migration, resulted in migrants’ entrepreneurship registration conundrum because they were only allowed to register for companies with private limited by shares. Currently, business registration as sole proprietors, enterprises, and limited liability partnerships are restricted to Malaysian citizens only. During the pandemic, it was observed that migrants faced heightened difficulties with marginalization and discrimination. Social media comments were captured to observe public perception towards migrants’ entrepreneurship in COVID-19 environment. A netnography analysis was conducted on eight official government agencies' Facebook pages, where 218 Facebook posts related to migrants’ entrepreneurship were observed for data collection to conduct thematic analysis. Common themes captured in the comments related to COVID-19 shaped public opinions on the topic. It was revealed that Malaysian public felt that something good resulted from COVID-19 when more enforcement measures were done during the pandemic to mitigate migrants’ enterprises. Based on thematic analysis of the comments, users criticized the lack of actions from the authorities in the past and that COVID-19 resulted in more enforcement measures due to the perceptions that migrants are responsible in spreading disease. The public has also supported such actions taken by the authority as it is seen as an opportunity to create more openings for locals to be involved in businesses especially for those who lost their jobs due to the pandemic. Keywords: Migrant entrepreneurship, COVID-19, migrant marginalization, netnography, Facebook.