Business Intelligence Program Research Articles

Information system application for hotel department integration: A case study of Melia Purosani Hotel Yogyakarta

Tourism industry is a large field including hotel business. Hotel business is classified by its stars from non-star hotel to five-star hotel that has their own regulation to grow their own business. Hotel is divided by a lot of departments such as front office, food and beverage, housekeeping, accounting, sales and marketing, human resources, kitchen, and engineering. To integrate each department, the business needs information system to build connection one and another department. According to case study in Melia Purosani Hotel Yogyakarta, the business is using application and form business intelligence. Melia Purosani Hotel Yogyakarta is one of five-star international chain hotel in Yogyakarta that use system named Oracle Hospitality: Opera which is integrating one and another department. Opera creates convenience and ease the teamwork of each department, therefore the hotel could make guest satisfaction. Business performance management, data governance, business intelligence program, data architecture, data warehouse and lacking, also data integration is provided by Opera, therefore Melia Purosani Hotel Yogyakarta is belong to business intelligence. Business intelligence is required for big and professional business. Hence, a lot of data is protected and integrated one another.

A Best Practise Business Intelligence Framework for the Telecommunications Industry

This article endeavors to assess and evaluate the current level of efficiency by which the business intelligence (BI) department is able to deliver decision-making support and to propose a suitable business intelligence framework. The framework would be recommended for the local telecommunications industry towards the enhancement of decision making thereby improving productivity and overall decision-making efficiency. Every company needs a clear set of goals to achieve the maximum benefits from its BI solution. Articulating organisational BI goals are essential. An organisation must however do more than just state its goals to achieve its BI objectives; it needs a working framework that provides a blue print for success. The success of a business intelligence program depends on the approach or methodology used to implement the business intelligence strategy and the related components.

The business intelligence program (BIP)

The business intelligence program (BIP)

Voluntary simplicity

Planning Review initiates with this article on voluntary simplicity a series prepared by Stanford Research Institute's research staff. The articles will address emerging trends in economics, technology, and society that need to be considered by practicing planners. The new series will be coordinated by Riggs Monfort, Director of Program Development for SRI's Business Intelligence Program, and a Contributing Editor for Planning Review.