Innovation and digitalization are outstanding topics acquiring each day more importance for local governments, especially in Facility Management sector. Moreover, during the COVID-19 situation, new management needs emerged, especially in large public buildings. Building Information Modeling (BIM) is considered as one of the emerging technologies used to reach a total digitalization of the infrastructure. Nevertheless, BIM implementation carries important barriers with itself like, high software and hardware investments, initial BIM skills training or low data interoperability. The objective of this project is to overpass those implementation barriers. For this purpose, the paper shows the creation of a BIM-based intelligent platform for infrastructure management that leads to the development of a Digital Twin (DT). To show the potential of the software developed, a real implementation in the Civil Engineering School at Universidad Politécnica de Madrid was carried out, obtaining significant results thanks to the actual feedback of infrastructure users and managers. The novelty of this project relies on the final results achieved, obtaining a complete DT for management functionalities like space reservation, live sensors data or assets management. All of it, linking BIM models with own software and hardware development using Internet of Things and cloud computing. A multidisciplinary work is compiled in this paper, providing the reader with the most relevant challenges detected in a real digitalization process.
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