Management Behaviour Research Articles

On the relation between urban road network and distribution centre location strategy of Franchise retail firms

AbstractFranchise retailers such as supermarkets and convenience stores have achieved greater efficiency in delivering products to their chain stores by locating distribution centres (DCs) within or near cities. In this study, we propose that the reduction of product transportation time due to the construction of intra-urban roads facilitates the location of distribution centres. To this end, we model the inventory management behaviour of franchise retailers and show that distribution centres have two functions: (1) consolidating the inventory holding risk faced by individual chain stores and (2) achieving larger lot sizes when purchasing goods from outside the city. We then analyse the effects of facilitating logistics by improving intra-city roads on reorganizing the location patterns of chain stores and distribution centres in the city and on improving the convenience of shopping for consumers.

Diabetes knowledge and behaviour: a cross-sectional study of Jordanian adults.

Diabetes mellitus is a significant global health concern that is projected to affect 7.7% of the global population by 2030. Understanding factors that influence diabetes knowledge and management adherence is crucial for effective diabetes mellitus management and prevention. This study investigates the relationships between demographic and clinical factors and their impact on diabetes knowledge and behaviour, as well as the potential influence of diabetes knowledge on management behaviours. The study comprised a cross-sectional survey of 1050 adults, collecting data on age, sex, marital status, education, employment, hypertension, dyslipidaemia (any lipid imbalance, such as high cholesterol, high LDL-cholesterol or low HDL-cholesterol), smoking and diabetes status. Two multiple linear regression models were used to identify factors associated with diabetes knowledge and behaviour, and a simple linear regression model was used to assess the relationship between knowledge and behaviour. Significant associations were found between diabetes knowledge and the following factors: age (44.32 ± 9.53 for ≥50 years vs 39.73 ± 9.95 for 18 to <25 years; p<0.0001), sex (49.00 ± 12.35 for women vs 45.09 ± 13.27 for men; p<0.0001), marital status (50.92 ± 11.69 for married vs 45.39 ± 13.10 for single; p<0.0001), smoking status (45.78 ± 13.22 for smokers vs 48.22 ± 12.15 for non-smokers; p=0.003), hypertension (46.46 ± 13.11 for present vs 47.31 ± 12.87 for absent; p=0.007) and diabetes status (69.49 ± 17.35 for present vs 62.76 ± 16.88 for absent; p<0.001). Behaviour scores correlated similarly with these factors except for diabetes and smoking status. The adjusted simple linear regression model revealed that diabetes knowledge was significantly associated with better management behaviours (coefficient=0.0794, p<0.001) after adjusting for demographic and clinical factors. This study highlights the importance of demographic and clinical factors in the context of diabetes knowledge and behaviours, underscoring the need for targeted educational and preventive programmes to improve diabetes management, especially in vulnerable populations. Additionally, the strong association between diabetes knowledge and management behaviours supports a knowledge-attitude-behaviour (KAB) model of diabetes management.

The role of information flows in trust-based management

PurposeThis paper explores the role of work-related information flows in trust-based management in public sector organizations. Whereas the relationship that trust affects information sharing between employees as such is well known, the opposite relationship where information flows that facilitate access to and sharing of work-related information affect trust is less studied.Design/methodology/approachThe paper analyses survey data from 481 employees at lower hierarchical levels in home care and schools in the City of Oslo four years after the City Council decided to implement trust-based management, using structural equation modelling (SEM).FindingsThe results from the path models indicate that work-related information flows mediate the impact of trust-based management, contribute to the development of trust in managers and increase employee autonomy.Practical implicationsA practical implication is that work-related information flows seem to be an important design variable in trust reforms. Organizations that plan to implement more trust-based management should therefore pay close attention to how changes in management systems and leadership practices impact work-related information flows.Originality/valueThis paper contributes to the public management literature and research on trust reforms by identifying the role of work-related information flows as a mediator in trust-based management. The paper provides new insights into the relationship between information flows, trust and autonomy by combining perspectives from public management, information studies and organizational behaviour.

Psychometric Testing of the Cross-Culturally Adapted Thai Version of the Caregiver Self-Efficacy in Contributing to Patient Self-Care Scale in Caregivers of Patients With Chronic Illnesses.

To evaluate the psychometric properties of the Caregiver Self-Efficacy in Contributing to Patient Self-Care Scale (CSE-CSC). The CSE-CSC scale was developed congruently with the Caregiver Contribution to Self-Care of Patient with Chronic Illness Inventory (CC-SC-CII) to assess caregiver self-efficacy (CSE), the motivation factor of caregiving. Its applicability in Asian populations, including Thailand, was limited. Psychometric tests were guided by COnsensus-based Standards for the selection of health Measurement INstruments (COSMIN) principles. This included translating the English version into Thai, following the principles of good practice for the translation and cultural adaptation process for patient-reported outcome (PRO) measures. Nine nursing experts evaluated the content validity. The analysis included caregivers of patients with chronic conditions from 16 primary care centres in Thailand. We tested the structural validity using exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and concurrent validity for CC-SC-CII-v2. We tested the scale's reliability with methods for multidimensional and unidimensional constructs, the intraclass correlation coefficients (ICCs) and measurement error variance. Kappa coefficient (k = 1.00) indicated the scale's excellent content validity. The final analysis included a total of 407 samples. The EFA with the first split-half subsample (n = 194) extracted a two-dimensional structure. One reflected CSE in Maintenance and Monitoring behaviour and another captured CSE in Management behaviour. CFA with the second split-half subsample (n = 213) and the overall sample (n = 407) supported the scale's bidimensional model with high factor loadings. Each dimension and the overall CSE-CSC scale positively correlated with each scale and the overall CC-SC-CII-v2. McDonald's ω and Cronbach's α (both ranged from 0.91-0.94) indicated excellent internal reliability. Test-retest reliability showed ICCs between 0.95 and 0.96. Measurement error yielded satisfactory results. Testing of the Thai CSE-CSC scale supported validity and reliability, indicating that the scale can apply to Thai caregivers. This scale can be used in clinical practice and research to evaluate CSE in contribution to patient self-care.

Innovation, risk management, and proactive behavior: An insight into the aspects of entrepreneurial marketing in SMEs

Innovation, risk management, and proactive behaviour are the primary rudiments of entrepreneurial marketing that drive success and augment the competitiveness of business firms. Hence, exploring the interlinkage of these entrepreneurial marketing strategies in detail and looking forward to their underlying influence on the competitiveness of small and medium-sized enterprises (SMEs) is a useful approach to getting an overview of the current standing of small and emerging businesses in this regard. Therefore, the current study intends to contribute to this paradigm by sampling a total of 400 respondents from 47 SMEs in Kuwait. Data was collected via a questionnaire, and the responses were analyzed using SPSS v23. The outcomes depicted that all three dimensions of entrepreneurial marketing strategies have a positive and strong correlation with each other and a pronounced impact on driving competitiveness in SMEs. It has been noted that the aspiration towards bringing innovation, taking and managing risk for the anticipated good of the firm, and a proactive mindset are among the cardinal aspects that are imperative for the success and overall competitiveness of a firm to evolve and thrive in a diverse corporate sector and adopt change for the better of the organizations as well as the involved stakeholders.

Managerial ethical principles and behaviours for nurse managers: A Delphi method.

Managerial ethical principles and behaviours guide the roles, duties, responsibilities, behaviours, and relationships of nurse managers in healthcare institutions. The aim of this study was to establish the managerial ethical principles and behaviours for nurse managers. What are the managerial ethical principles and behaviours for nurse managers? The Delphi method, one of the qualitative research methods, was used in this study. The Delphi process consisted of two rounds. Data were collected by e-Delphi technique. 42 experts were included in the first Delphi round and 39 in the second Delphi round. These experts consisted of nurse managers, academicians studying in the field of ethics and nursing management. Participation in the study was voluntary and informed consent of the experts was obtained before the study. Approval was obtained from the ethics committee of the university at which the researcher worked (Approval date: 24.07.2020, Decision No: 2020/12-16). At the end of the Delphi rounds, eight managerial ethical principles and 29 ethical behaviours of these principles were identified. The distribution of these behaviours and principles were: justice (six behaviours), equality (two behaviours), honesty (two behaviours), fairness (two behaviours), responsibility (eight behaviours), confidentiality (two behaviours), clarity (two behaviours), and humanity (five behaviours). These managerial ethical principles and behaviours are intended to guide nurse managers when providing nursing services but should be updated accordingly in line with changing conditions and developments.

Leveraging public awareness and behavioural change for entrepreneurial waste management

This article takes us into the world of municipal solid waste entrepreneurs, revealing how public awareness campaigns and behavioural change efforts intertwine with entrepreneurial endeavours. Through conversations with 11 key participants—entrepreneurs from four geopolitical zones of Nigeria and a senior management figure from the Lagos State Waste Management Authority—I hear firsthand accounts of the challenges they face and their strategies to transform waste into opportunity. Guided by the theory of planned behaviour, this study sheds light on how these entrepreneurs perceive the role of public awareness in shaping waste management behaviour and driving business innovation. From their stories, a common theme emerges: the need to educate the public about responsible waste practices while developing creative business models that engage communities. Concepts like “freemium-to-premium” offerings are explored as ways to break through psychological barriers and inspire wider participation in waste management initiatives. These voices illustrate how awareness campaigns are not only about fostering environmental responsibility, but also about creating pathways for entrepreneurial growth, ultimately contributing to a more sustainable and circular economy. This study contends that public awareness extends beyond mere knowledge; it acts as a form of infrastructure in its own right. Rather than being just an end goal, awareness becomes a vital foundation in the pursuit of improved waste management practices, serving as a key driver for meaningful environmental action.

A Study of Cultural Diversity and Ethical Climate towards Employee Selection in Higher Education Institutions

This study investigates the critical role of employee selection processes in organisational success, focusing on the impact of cultural diversity (CD) and ethical climate (EC) within Higher Education Institutions (HEIs) in Northern Malaysia. Employing a quantitative methodology and a descriptive research design, data were collected from academic staff through a structured questionnaire. The analysis using SPSS software reveals strong positive correlations among employee selection, CD, and EC. The Kaiser-Meyer-Olkin (KMO) measure and Bartlett’s Test of Sphericity confirm the data's suitability for factor analysis, while Cronbach’s alpha coefficients indicate robust internal consistency. The findings underscore the importance of aligning employee selection processes with organisational strategies and values to attract competent employees. Additionally, effective management of CD enhances financial performance, competitive advantage, and profitability. An EC significantly promotes ethical behaviour, job satisfaction, and organisational performance. The study highlights practical implications for integrating diversity and ethical considerations into selection strategies, providing valuable insights for human resource management and organisational behaviour. The research emphasises the need for a holistic approach to talent acquisition by demonstrating how selection practices influence organisational outcomes. This approach fosters inclusivity and ethical leadership, ultimately contributing to long-term organisational success. These findings comprehensively understand employee selection, CD, and EC dynamics in enhancing institutional effectiveness and achieving strategic goals in HEI settings.

Sustainability and Environmental Performance in Selective Collection of Residual Materials: Impact of Modulating Citizen Participation Through Policy and Incentive Implementation

The effective management of urban waste represents a growing challenge in the face of demographic evolution and increased consumption. This study explores the impacts of municipal strategic decisions on household waste management behaviours and sustainability performance outcomes through agent-based modelling. Using data from Gatineau and Beaconsfield in Quebec, Canada, the model is calibrated and validated to represent diverse urban contexts. Our analysis demonstrates that reducing collection frequency leads to notable increases in participation rates, reaching 78.2 ± 5.1% for collections every two weeks and 96.5 ± 8.3% for collections every five weeks. While this reduction improves bin filling levels, it concurrently decreases the recovery of recyclable materials by 2.8% and 19.5%, significantly undermining the environmental benefits of the recycling program. These findings highlight a complex interplay between collection frequency, citizen participation behaviour, waste stream characteristics, and overall environmental performance. While reducing collection frequency initially appears beneficial, it leads to operational challenges and increased CO2 emissions due to reduced material recovery. The research emphasises the need for tailored holistic waste management strategies that optimise performance outcomes while minimising environmental impacts. By understanding these dynamics, municipalities can develop more effective waste management policies that promote sustainability.

Exploring the perceptions and experiences of diabetes management and self-regulation in young adults using a continuous glucose monitoring device

Young adults face many pressures as they start being independent and responsible for their own actions and decisions. The use of continuous glucose monitoring has been shown to improve medical outcomes in diabetes management, but the mechanism of these improvements needs further investigation. This study aimed to examine the self-regulatory experiences and behaviours of a group of young adults using continuous glucose monitoring to manage type 1 diabetes. An exploratory qualitative approach was taken, using six virtual semi-structured interviews with young adults living with type 1 diabetes and using continuous glucose monitoring. A thematic analysis was used to identify themes from the gathered data. In this study, three themes demonstrated reciprocal determinism in that the observation of the continuous glucose monitoring results led to changes in the behaviours of the participants. The concepts of feedback and feedforward were also evident in the information provided by continuous glucose monitoring and the adjustment of the participants to achieve their personal blood glucose goals. The results of this study thus support the fact that self-regulation of those living with type 1 diabetes can be improved using continuous glucose monitoring as a tool for observation of blood glucose fluctuations and can, as a result, lead to changes in diabetes management behaviours and health outcomes. Continuous glucose monitoring provides the opportunity to observe the consequences of diabetes management behaviours, which activates the self-regulation processes of feedback and feedforward. This process has the potential to improve diabetes management behaviours in this vulnerable group.

Improving group problem solving through awareness of members’ problem-solving preferences

PurposeMany groups in organisations are unsuccessful in problem solving. However, the principle of continuous improvement necessitates that organisations refine their employees’ problem-solving skills. In this mixed-method, field-based lab experiment, we explored the impact of a treatment to enhance the quality of group problem-solving processes.Design/methodology/approachWe focused on the structured problem-solving process in Kaizen Events by differentiating six consecutive phases. About 16 Kaizen Event groups (101 members) participated in a field-based lab experiment that used a lean simulation game to establish a group problem-solving context. Data were collected via video, surveys and group interviews. We examined if a high-quality process is strengthened through group members’ elevated awareness of problem-solving preferences. About 11 groups received a treatment of tailor-made individual feedback to increase awareness of their problem-solving preferences. Additionally, we repeated the experiment in five control groups, where member preferences were not shared.FindingsIn the treatment groups, where problem-solving preferences had been shared, we observed a clear improvement in Kaizen Event process quality and higher problem-solving self-efficacy levels. Moreover, their self-reported Kaizen Event behaviour had changed. Within the control groups, the participants also reported that their problem-solving self-efficacy had improved, but this did not have a positive impact on the quality of the objectively measured Kaizen Event process.Originality/valueBy combining insights from operations management and organisational behaviour, we demonstrate that the structured Kaizen Event problem-solving process improves when group members’ individual problem-solving preferences are shared. We thus add an individual-level variable to the extant models of Kaizen Event success factors. Our results provide fresh insights into how to improve the continuous improvement process within organisations. Kaizen Event stakeholders and their facilitators are offered guidance on how to increase one’s awareness of own and others’ problem-solving preferences in group-based problem-solving events.

Determinants of energy conservation behaviour in small hospitality firms: application of the extended value belief norm theory

The study aims to investigate the energy conservation behaviour of owners and managers of small hospitality firms by incorporating social norms into an extended Value-Belief-Norm (VBN) model. In addition, the study examines the mediating effects of causal chain of the VBN model in the context of energy conservation behaviour. The world faces serious environmental challenges such as loss of biodiversity, pollution, depletion of natural resources and global warming. One of the causes of these environmental challenges is the production and consumption of energy by households and firms. The hospitality sector uses a significant amount of energy in its operation leading to negative environmental impacts. Reducing energy use will improve environmental and financial sustainability of hospitality firms. Energy conservation behaviour is one of the significant ways to reduce energy consumption. The study adopts the survey method for data collection and the respondents are conveniently sampled. The Partial Least Square Structural Equation Modelling is used for data analysis. Based on a dataset of 360 respondents, the study finds that the extended VBM model that includes social norms is applicable in explaining the energy conservation behaviour of owners/managers of small hospitality firms. The mediating effects of the causal chain of the VBN model are significant. The theoretical implication is the applicability of an extended VBN model that includes social norms to predict energy conservation behaviour. Recommendations on how to improve energy conservation behaviour include improving the level of awareness of ecological problems caused by energy consumption. The study aims to investigate the energy conservation behaviour of owners and managers of small hospitality firms by incorporating social norms into an extended Value-Belief-Norm (VBN) model. In addition, the study examines the mediating effects of causal chain of the VBN model in the context of energy conservation behaviour. The world faces serious environmental challenges such as loss of biodiversity, pollution, depletion of natural resources and global warming. One of the causes of these environmental challenges is the production and consumption of energy by households and firms. The hospitality sector uses a significant amount of energy in its operation leading to negative environmental impacts. Reducing energy use will improve environmental and financial sustainability of hospitality firms. Energy conservation behaviour is one of the significant ways to reduce energy consumption. The study adopts the survey method for data collection and the respondents are conveniently sampled. The Partial Least Square Structural Equation Modelling is used for data analysis. Based on a dataset of 360 respondents, the study finds that the extended VBM model that includes social norms is applicable in explaining the energy conservation behaviour of owners/managers of small hospitality firms. The mediating effects of the causal chain of the VBN model are significant. The theoretical implication is the applicability of an extended VBN model that includes social norms to predict energy conservation behaviour. Recommendations on how to improve energy conservation behaviour include improving the level of awareness of ecological problems caused by energy consumption.

Performance Management Behaviour Questionnaire (PMCGD) applied to the management of healthcare organisations.

Performance Management Behaviour Questionnaire (PMCGD) applied to the management of healthcare organisations.

Perceptions and decision-making of dental professionals to adopting sustainable waste management behaviour: a Theory of Planned Behaviour analysis.

Background High carbon emissions associated with clinical waste disposal in dentistry pose an environmental and public health concern. Current NHS guidelines do not mandate sustainable waste management resulting in recyclable dental waste being incinerated. In the absence of such policies, decision to implement sustainable waste management practices falls upon dental professionals who rely on their own knowledge and beliefs about the environmental impact of dentistry. Literature exploring barriers to sustainable waste management by dental professionals require further insight on dental professionals' decision-making processes. Therefore, this study uses a behavioural decision-making model - the Theory of Planned Behaviour (TPB) - to explore sustainable waste segregation behaviour of dental professionals based on their attitudes and beliefs about sustainable dentistry and climate change.Methods Fifteen semi-structured interviews were conducted with dental professionals between October and November 2022 in dental practices in Fife, Scotland. Interviews were analysed using Braun and Clarke's reflexive thematic data analysis.Findings Following thematic analysis, eight themes were identified around the participants' attitudes, perceived subjective norms and perceived behavioural control, pointing at the way knowledge gaps and lack of awareness were often linked with attitudes which are associated with low intention to execute sustainable waste management.Conclusions TPB offers a useful framework to understand waste segregation behaviour of dental professionals. Further studies are required to further establish sustainable waste management behaviour.

A Study to Examine the Factors Contributing Towards Financial Management Behavior Among Non-Finance Students in AIMST University, Kedah

This paper aims to examine the factors contributing to financial management behavior among non-finance students at AIMST University, Kedah. The dependent variable is financial management behavior while the independent variables are financial literacy, family’s social status, and financial self-efficacy. The data for this study was collected through the distribution of self-administered questionnaires. The population for this research is undergraduate non-finance students at AIMST University. The data collected were analysed using descriptive analysis, reliability analysis, Multiple Linear Regression Analysis, and Pearson Correlation Coefficient Analysis. The findings of this research revealed that financial literacy, family social status, and financial self-efficacy have significant relationships with financial management behaviour.

Text-based multidimensional financial constraints and earnings management behaviour

Text-based multidimensional financial constraints and earnings management behaviour

The Effectiveness of Teacher Professional Development Program on Classroom and Behavior Management: A Systematic Review

Aim. This study aims to investigate the effectiveness of teacher professional development programs in enhancing classroom management and student behaviour control. Methods. Conducted through a systematic review, this research examines empirical studies published between 2016 and 2022. The focus is on evaluating the impact of professional development programs on teachers' abilities in classroom management and behaviour control. Results. The findings of the study reveal a positive correlation between participation in professional development programs and improvements in classroom management and behaviour control. Specifically, teachers' knowledge and skills in these critical areas are enhanced through such programs. Furthermore, the research demonstrates positive effects on student performance and achievement as a direct result of improved classroom management. Conclusion. This study contributes to the existing body of knowledge by providing empirical evidence of the effectiveness of teacher professional development programs in enhancing classroom management and student behaviour control. By synthesising findings from multiple studies, the research adds depth to our understanding of the relationship between professional development and teacher performance.

The Last Bite: Exploring behavioural and situational factors influencing leftover food waste in households

Food leftovers are a major contributor to household food waste. However, the drivers of household food leftover management practices are less understood. This study analyses the leftover food management behaviour using the Motivation-Opportunity-Ability framework. A Structural Equation Modelling (SEM) analysis was used to empirically test the influence of motivation, opportunity, ability, and competing goals on self-reported leftover food management practices of Australian consumers. The results show consumers’ motivation is strongly associated with leftover food management practices. Particularly, consumers are motivated not to waste food because of negative feelings towards wasting food and understanding the consequences of leftover food waste. Consumer abilities in meal planning, efficient cooking, food inventory management, interpreting expiry dates, and food storage also significantly affected leftover food management in the home. The availability of time, information technology and lifestyle showed a relatively weaker impact on leftover food management. Competing goals of eating healthy, safe, and tasty food and having enough food lower the interest in leftover food management in the home. Understanding the drivers of leftover food management can guide designing interventions to promote behaviour change in preventing leftover waste.

Leftover love: Exploring the behavioural heterogeneity of household meal wasters

Meal leftovers are a major component of household food waste. However, there is a limited understanding of leftover food management behaviours, which can assist in reducing food waste in household settings. This study segments households with distinctive behaviours associated with meal leftover management. Principal component analysis and cluster analysis were used for consumer segmentation. Data on meal leftovers and food management behaviours were collected using a national-level survey of 1728 Australian households. We identified two heterogenous groups of households regarding leftover meal management, ‘Self-sufficient savers’ (59% of the sample) and ‘Naïve discarders’ (41% of the sample). The findings indicate that inefficient cooking and storing behaviours lead to cooked meals being discarded. ‘Naïve discarders’ dispose of leftover meals either immediately or after storing them because they do not have sufficient cooking skills to repurpose leftovers or judge the safety of the food after storing them. They also lack meal-planning skills. In contrast, the ‘Self-sufficient savers’ demonstrated efficient cooking skills and storing behaviours. They read and followed the storage and meal portioning instructions. Results highlight the need for customised interventions targeting consumers with low cooking and storing knowledge to contribute towards overall food waste minimisation.

Practising urban agriculture positively influences household organic waste management habits: A quantitative study from Florianópolis, Brazil.

Proper household organic waste management practices are crucial to limit the negative environmental and health impacts that can result from inappropriate municipal waste treatment. The environmental impacts of organic waste have previously been described in the literature, and the main treatment strategy for managing such waste relies on technical facilities such as biodigesters. However, such technologies require significant financial investments, which could hinder their application in areas with lower economic power. Among the several available organic waste treatment strategies, composting for urban agricultural (UA) use has become increasingly popular. Although the literature suggests that UA can contribute to organic waste management by encouraging self-treatment practices, investigations into how practising UA can influence household waste management behaviours have been limited thus far. To this end, we analyse the role of practising UA along with other demographic variables, such as age, gender, education, income and housing conditions, in influencing citizens' household organic waste management behaviours. The city of Florianópolis, Brazil was selected as a case study since that municipality recently passed a new organic waste regulation law that supports the use of organic compost in UA. We surveyed 206 individuals regarding their household organic waste management habits in four behavioural areas: (i) separation, (ii) use of public services, (iii) self-treatment and (iv) reduction. The dataset comprises 102 individuals who were actively engaged in UA activities and 104 who were not involved in UA to compare habits of the two groups. The results show that UA practitioners are more likely to separate and self-treat their organic waste and use the derived compost for gardening activities. The use of public facilities for organic waste management is influenced by people's housing conditions. Respondents who lived in an apartment with no access to a garden logically had a lower willingness than did those with garden access to self-treat the organic waste produced. On the other hand, the results show that UA practitioners compost their own organic waste regardless of their housing conditions. The results show a strong, positive influence of practising UA on self-composting and thereby highlight the role of such practices in sensitizing urban residents to waste management issues and supporting local organic waste management strategies. Although the debate over the role of UA in organic waste management is still open, we reveal that highlighting this role could support a shift towards a circular approach to organic waste treatment.