Observing lameness in dairy cows is the primary animal-based indicator of their overall welfare and health status. The study evaluated dairy farmworkers' understanding of bovine lameness's causes, risk factors, and clinical symptoms in Kwa-Zulu Natal Province, South Africa. Eleven dairy farms provided the data through questionnaires. The questionnaire consisted of five sections: The first section (A) gathered demographic data (age, gender, experience, level of study), and the second section (B) dealt with farm specifics (size, grazing method). Sections C, D, and E cover farm workers' knowledge of lameness risk factors, clinical signs of lameness, and treatment and management of lameness, respectively. About 85.5% of horses experience lameness during summer, contrasted to 15% during autumn. The seasonal results were statistically significant (p < 0.05). 93% of respondents identified a decrease in appetite as the most common sign of lameness, while 94% reported reduced milk yield and 90% increased lying time; a significant correlation was found between awareness of clinical signs and localities (p < 0.05). Age, gender, and occupation level (p < 0.05) were identified as contributing factors to the movement problem in the dairy industry, necessitating training for farm workers to enhance their knowledge. Although there is a satisfactory (81%) understanding of lameness by farm workers. There is still need for improvement, hence, farm worker training and retraining are essential for managing and reducing the instances of bovine lameness.