This paper investigates control charts for count data with a significant number of zeros. The proposed models are generalized to handle data exhibiting different types of dispersion, i.e. equidispersion, overdispersion, and underdispersion. To this effect, the zero-inflated Conway–Maxwell Poisson (ZICMP) distribution is employed. A Shewhart and an exponentially weighted moving average (EWMA) control chart are developed, referred to as ZICMP-Shewhart and ZICMP-EWMA charts, respectively. The ZICMP distribution incorporates various distributions, including the Conway–Maxwell–Poisson (COM-Poisson) and zero-inflated Poisson (ZIP), Geometric, and Bernoulli distributions, as special cases. Consequently, the flexibility and versatility of the ZICMP distribution enhance the applicability of the proposed control charts, thereby providing practitioners with an adaptable tool suitable for various scenarios.The control charts are examined for their ability to detect upward shifts in the process mean level, and their statistical performance is evaluated in terms of the average run-length (ARL). Through a simulation study, we demonstrate that the ZICMP-Shewhart chart is more effective for monitoring over-dispersed data, while the ZICMP-EWMA chart is more suitable for under-dispersed data. Finally, we provide two real-life examples to illustrate the applicability of the proposed charts.
Read full abstract