Objective The shift to online learning during COVID-19 led to increased musculoskeletal discomforts and impacted students’ quality of life. Neck pain (NP), once a minor issue, has become more prevalent due to prolonged electronic device use in new learning methods. This study aims to measure the prevalence of NP among University of Sharjah (UOS) students during the COVID-19 online learning period and to investigate the factors that provoked it. Methods This study focused on young adult students aged 17-26 and did not consider gender or athletic status due to the university’s demographics and pandemic restrictions. Demographic data, Neck Disability Index (NDI) assessments, and pain management information were gathered and analyzed using SPSS 24 through univariate and bivariate methods. Results The prevalence of NP during COVID-19, among 325 UOS students was found to be 62.7%, 64.41% of which had NP at the time of doing the survey. NDI scores were found to be skewed. The median was 16% which indicates mild NP while the interquartile range was 19.11. Most participants reported experiencing posterior neck pain (38.77%), primarily attributed to prolonged sitting (81.23%). Factors such as lifting, personal care, and emotional well-being were found to have a significant impact on NDI. Participants who did not seek medical attention exhibited significantly higher levels of neck pain disability, as measured by the NDI. The median NDI score for this group was 20, with an interquartile range of 16.89 while, those who sought medical attention had a higher median NDI score of 34 with interquartile range of 22. Conclusion This study highlights the prevalence of neck pain among UOS students, emphasizing the need for postural improvements and further research on prevention strategies in the UAE.
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