The whole world had come to a standstill due to the COVID19 Pandemic. Consistent lock-down, one after another, Corona virus waves disrupted the normal life of people. This pandemic has had a very bad effect across all the sectors in the market. Most affected sectors being tourism, hotels and other hospitality domains and organised retail shops, etc. This paper was an attempt made to understand the customer‟s opinion, perception and shopping attitude for shopping in malls. It was a descriptive research conducted with the help of a survey. Structured questionnaire was used to collect the primary data and it was analysed using SPSS software by applying various hypothesis testing tools. The study concludes that respondents are cautious about stepping out of their homes for shopping. But various factors such as all the protocols covid-19 pandemic, hygiene, cleanliness, contactless payment facilities, proper navigation at entrance assured safety and security from the pandemic. Result shows that age of the respondents also affects the willingness of the respondents for shopping in shopping malls.
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