Abstract The Arab population in Israel is an ethnic, national, Indigenous minority experiencing discrimination and inequality, especially in education, health and welfare. This population’s constant societal change is coupled with social problems such as violence, crime, unemployment and poverty. These characteristics pose many challenges to social workers, particularly those empowered by the Youth Law (Care and Supervision), 1960, known as child protection officers (CPOs). Besides the usual challenges CPOs face, additional challenges stem from the Arab population’s being a traditional, collective society with a mistaken view of the CPO’s role and also from the state’s discriminatory policy. This exploratory qualitative study, using semi-structured interviews, of thirty Arab CPOs in Israel revealed challenges related to the role and to CPOs’ representation in the Arab population, namely, as having power backed by the law and being closely linked to the national establishment and institutions. Additional challenges include the lack of community-based treatment facilities, the absence of Indigenous knowledge in training and treatment and the lack of a mechanism to protect Arab CPOs from burnout and dropout. The findings are relevant to societies with minority populations.