Ahmad Yani International Airport Research Articles

Pengaruh Kualitas Pelayanan Petugas Check-In Counter KNP Kokapura terhadap Kepuasan Penumpang Maskapai Wings Air di Bandar Udara Internasional Jendral Ahmad Yani Semarang

General Ahmad Yani Semarang International Airport (SRG) is an airport located in the city of Semarang. KPN Kokapura Ahmad Yani must pay attention to services and facilities in the Check-In Counter area because they can affect passenger satisfaction. The main objectives of this research are as follows: 1) to find out whether there is an influence on the service quality of KPN Kokapura Check-In Counter officers on passenger satisfaction with Wings Air at Jendral Ahmad Yani International Airport Semarang and 2) to find out how much influence the Service Quality of Check-In Officers has. KPN Kokapura Counter on Wings Air Passenger Satisfaction at Jendral Ahmad Yani International Airport, Semarang. This research method uses quantitative methods. The number of samples in this research was 100 respondents. The respondents in this research were Wings Air passengers at Ahmad Yani International Airport, Semarang. The sampling technique in this research uses a Non-Probability Sampling technique with a Purposive Sampling approach, namely a sampling technique based on certain criteria that will be used as samples. Data analysis techniques use data management and drawing conclusions. The research results show that the significant value is 0.000<0.05 and the calculated t value is 3.604>t table value 1.660, which means that there is a positive influence on the quality of the KPN Kokapura Check-In Counter service on the satisfaction of Wings Air airline passengers at Jendral Ahmad Yani International Airport, Semarang. Based on the R square (R2) value of 0.117. shows that the Check-In Counter officer's service quality variable has an effect of 11.7% on passenger satisfaction. Meanwhile, 88.7% is explained by variables other than the independent variables in the research.

Transformasi Digital Humas Bandara Internasional Jenderal Ahmad Yani Semarang Melalui Instagram

Company public relations has a strategic role, especially in the context of communication and information distribution. This research will explore PT Angkasa Pura I's public relations strategy in utilizing Instagram as a digital transformation medium, with the hope of providing a deeper understanding of the company's efforts to communicate and disseminate information through social media. The purpose of this research is to describe PR strategies PT Angkasa Pura I General Ahmad Yani International Airport in disseminating information and communication in the era of digital transformation, especially through social media Instagram @semarangairport. This research uses a qualitative method with a descriptive approach. The theories used are Public Relations, Digital Transformation, Social Media and PESO. The results of this research show that the Public Relations of PT Angkasa Pura I General Ahmad Yani International Airport Semarang has implemented a digital transformation strategy through Instagram by applying the PESO theory (Paid, earned, shared, owned) in disseminating information and communicating with the public.

Pengaruh Service Excellent Unit Ground Handling Kokapura Terhadap Kepuasan Penumpang di Bandar Udara Internasional Jendral Ahmad Yani Semarang

The main objectives of this research are as follows: 1) evaluate how much influence the excellent service of the Kokapura ground handling unit at Ahmad Yani International Airport Semarang has on passenger satisfaction; and 2) measure how much influence the excellent service of the Kokapura ground handling unit at Ahmad Yani International Airport Semarang has on passenger satisfaction. This research used a quantitative approach and collected 100 respondents who were passengers at Ahmad Yani International Airport, Semarang. The purposive sampling method was used for non-probability sampling. Certain criteria were used to select respondents. The results of statistical data analysis show that each statement in this study is valid and the variables are reliable. Hypothesis testing produces a significance value of 0.000 < 0.05 which indicates rejection of H0, and a calculated t value of 4.155 > t table value of 1.660 which indicates acceptance of Ha. The results of the regression test show that there is a positive and significant influence of 39.4%. In conclusion, the ground handling unit excellent service variable (X) has a significant influence on the passenger satisfaction variable (Y). In other words, this research proves that the excellent service of the Kokapura ground handling unit has a positive and significant effect on the level of passenger satisfaction at Ahmad Yani International Airport, Semarang. influence of 39.4%.

FORECASTING THE NUMBER OF AIRPLANE PASSENGERS USING HOLT WINTER'S EXPONENTIAL SMOOTHING METHOD AND EXTREME LEARNING MACHINE METHOD

Airplanes provide comfort and speed for their users, especially for those who have limited time. The number of passengers has continued to increase in the last few months at Ahmad Yani International Airport, so a forecast is needed in making decisions to predict the number of passengers in order to maximize existing performance. The data used is secondary data on the number of airplane passengers at Ahmad Yani International Airport from 2012 to 2022 obtained from PT Angkasa Pura 1 (Persero). The Holt Winters Exponential Smoothing method is used because it aligns with the data pattern that includes trends and seasonality in the research, and it has a low level of accuracy. In this study also used the Extreme Learning Machine (ELM) method, apart from being a relatively new method, it has a fast learning speed and has low accuracy. This study aims to predict the number of airplane passengers at Ahmad Yani International Airport in Semarang using the Holt Winters Exponential Smoothing and ELM methods. The results of the analysis show that the MAPE value in the Holt Winters Exponential Smoothing method is 8,18% and in the ELM method using 12 input neurons and 43 neurons in the hidden layer, a MAPE of 6,04% is obtained. so that the ELM method is the right method for predicting the number of airplane passengers at Ahmad Yani International Airport in Semarang.

Penggantian Halogen ke LED pada Runway Edge Lights Bandara Ahmad Yani Sebagai Efesiensi Energi Listrik

Jenderal Ahmad Yani International Airport is an airport located in the West Semarang District, Semarang City. This airport has departure and arrival terminals that facilitate domestic and international flights. Ahmad Yani International Airport also has a runway (13-31) with a length of 2,560 meters. There is airport lighting system equipment whose function is to assist and serve aircraft taking off and landing so that they can operate in cloudy, cloudy weather and at night in the runway, taxiway and apron areas. One of the equipment in the airport lighting system is the runway edge lights. Currently, the runway edge lights installed at Jenderal Ahmad Yani International Airport still use halogen type lights, which require quite a large amount of electrical power and the electricity costs incurred are not small. Replacing halogen type runway edge lights with Light Emitting Diode (LED) runway edge lights as an effort to efficiently use electrical energy. In this study the author used a comparative method to determine the comparison of the efficiency of using electrical energy between the two types of LED runway edge lights and halogen runway edge lights. From the comparison data carried out, it can be concluded that replacing halogen runway edge lights with LED runway edge lights has been proven to increase the efficiency of electrical power usage over a long period of time. From the specification data, LED lamps have a longer life time, namely 56,000 hours compared to halogen lamps, which is only 1000 hours, so the savings are also greater. From power calculations, it can be seen that LED runway edge lights have more power efficiency than halogen runway edge lights. The total power of halogen runway edge lights (2 circuits) was 21,480.58 watts, while LED runway edge lights (2 circuits) decreased by 56.2% to 9,400.58 watts.

Assessment of the Economic Value of Mangrove Resources

Mangrove resource that people often visit, has characteristics that are quite vulnerable to environmental disturbance. Maroon Mangrove Edupark is a mangrove resource in Semarang, located close to Maroon beach and Ahmad Yani International Airport. The presence of mangroves in Maroon Mangrove Edupark, is expected to protect Maroon coastal area and the airport from the coastal disaster, as well as to make it as a new sustainable ecotourism site. This study assessed the benefits of mangrove resource in Maroon Mangrove Edupark according to visitor perception, and provide the economic valuation toward mangrove plantation in there. Economic valuation measurement employed was TCM (Travel Cost Method). The economic surplus value per individual per visit is Rp 173.010,00. The value indicates the benefits of environmental services greater than the cost incurred. Besides that, only 35,54% of mangrove forest has been utilized. For optimalizing the values, increasing the number of mangroves were planted along with maintenance should be done.

Analisis Konservasi Energi Pada Dinding Kaca Ruang Tunggu Bandara Ahmad Yani Semarang

The implementation of green building principles in building structures in Indonesia has a positive impact on reducing the effects of global climate change. In this regard, several airports in Indonesia have adopted the green building concept. One example of an airport that has been implemented this approach is Ahmad Yani International Airport, located in Semarang City, Central Java, Indonesia. In this study, an exploratory quantitative approach was used to analyze thermal comfort in buildings using the overall thermal transfer value (OTTV) formula according to SNI 03-6389-2020 guidelines, and utilizing data collected in the field. Furthermore, this study only focuses on the type of glass wall material and certain orientations. Based on the analysis result, it was found that the OTTV value for glass walls reached 54,98 W/m². However, it should be remembered that these result actually exceeds the set standard. However, these result do not actually cover the entire context of OTTV values as a whole, because this study considers one type of material and a certain orientation.

Analysis of Facility Maintenance at General Ahmad Yani International Airport Cargo Terminal Semarang

Cargo terminal maintenance is one of the responsibilities of PT. Angkasa Pura Logistics. PT. Angkasa Pura Logistics is a company engaged in land, sea and air transportation management services as well as cargo and postal inspection. The purpose of the study was to determine the maintenance of SOP cargo terminal facilities owned by PT. Angkasa Pura Logistics is used as a guideline for officials/technicians in carrying out facility maintenance. General Ahmad Yani International Airport cargo terminal Semarang. This study uses a type of qualitative research. The data used in this research are primary data and secondary data. Primary data obtained by conducting observations and interviews, secondary data obtained through documentation. Data analysis in this study used a qualitative descriptive method with the Miles and Huberman model, namely reducing data, presenting data, and drawing conclusions/verification. To test the validity of the data the author uses the triangulation method. The results showed that the condition of the facilities in the Terminal was in good condition. Systematic maintenance of facilities at the Cargo Terminal is carried out according to the procedures and schedules that have been made. the duties and roles of the cargo service supervisor in carrying out their performance, namely overseeing several new facility conditions every day which later if damage occurs, it will be reported in the form of weekly recapitulations. There was damage to one of the facilities at the cargo terminal in the cargo terminal courtyard, namely cracks in the floor of the courtyard and loss of marking lines. The solution is to present the results of the report at a conference or coordination meeting with superiors or related institutions and it is necessary to invite or bring in superiors or related institutions to observe directly in the field so that you will find out directly the damage to facilities at the cargo terminal so that it is immediately followed up.

Pentingnya Pelayanan Informasi Berbasis Digital terhadap Pengguna Jasa Penerbangan di Bandar Udara Internasional Jenderal Ahmad Yani Semarang

This research aims to analyze the importance of digital-based information services for aviation service users at Jenderal Ahmad Yani International Airport in Semarang. The research method used is qualitative descriptive, collecting data through observations and interviews with passengers and airport staff. The results of the study indicate that passengers face difficulties in accessing information and there is a lack of personnel in the Customer Service department to serve passengers, thus requiring innovation in the form of a Virtual Customer Assistant (VICA) to facilitate passengers in obtaining desired information, as well as the addition of Customer Service personnel. Based on the findings of this research, it can be concluded that digital-based information services are crucial in enhancing the aviation service user experience at Jenderal Ahmad Yani International Airport in Semarang.

Analysis of the Impact of Foreign Object Debris on the Air Side for Flight Safety and Security at General Ahmad Yani International Airport Semarang

Airport is an area on land or water with predetermined boundaries that functions as a location for aircraft to land and take off, for people to get on and off, for loading and unloading of cargo, a place for intra and intermodal transportation, and which is equipped with basic and other supporting facilities besides facilities for aviation safety and security. This research uses a qualitative method with a descriptive research type. Researchers obtained data for this study at General Ahmad Yani International Airport, Semarang. Collecting data from this study, namely interviews, observation, and documentation. The results of this study indicate that the impact of Foreign Object Debris on the air side greatly disrupts flight activities. So that Apron Movement Control officers coordinate with stakeholders in order to handle Foreign Object Debris so as not to interfere with flight activities and create aviation safety and security.

Standarisasi Jalan Inspeksi/Check Road Guna Meningkatkan Keamanan di Sisi Udara Bandar Udara Internasional Jenderal Ahmad Yani Semarang

This research aims to analyze the standardization of Check Road to improve the security on the airside of Jenderal Ahmad Yani International Airport in Semarang. The research method used is qualitative, collecting data through observations, literature review, documentation, and interviews. The results of the study reveal the need for improvement measures, including adjusting the facilities according to the established standards, expanding the coverage of perimeter patrols, and planning for the fulfillment of standards by the airport management. Based on the findings of this research, it can be concluded that standardization of the Check Road on the airside of Jenderal Ahmad Yani International Airport in Semarang is necessary to enhance security.

Case Study of the Merger of Military Airports in Commercial Aviation at Jenderal Ahmad Yani International Airport Semarang

The purpose of this research is to find out what are the impacts experienced in the implementation of commercial flights at the Military Airport at General Ahmad Yani International Airport Semarang and to find out the strategy of merging Military Airports in commercial flight activities at General Ahmad Yani International Airport Semarang. This type of research is using qualitative research. Data collection instruments through observation, interviews and documentation. The results of the study stated that in the application of the rules regarding the use of military airports in commercial flights at General Ahmad Yani International Airport, Semarang, there was no significant impact on commercial flights because the operational activities of the two parties were carried out in different building locations but still using the same runway. The same.

The Influence of Self Service Technology on Passenger Satisfaction at General Ahmad Yani International Airport Semarang

PT. Angkasa Pura I as the manager of Semarang General Ahmad Yani International Airport always strives to improve its services which is manifested by self-service. Self service technology is used to serve passenger check-in independently so it is very easy to use and saves time. The conveniences provided by implementing self-check-in are certainly very influential on passenger satisfaction. This study used a quantitative method by distributing questionnaires. The questionnaire in this study was distributed to all passengers at General Ahmad Yani International Airport in Semarang with a total of 100 respondents. This study used data analysis techniques, namely instrument testing, classical assumption testing, simple regression analysis and hypothesis testing. The results of this study are that there is an effect of self-service technology on passenger satisfaction at Jenderal Ahmad Yani International Airport, Semarang. This is reinforced by the results of the calculation of the coefficient of determination where R is 0.893 with R2 of 79.7%.

Conversion of Old System to New System of Land Side Facilities (Check-In Counter Area, Boarding Gate, and Lost and Found) at Jenderal Ahmad Yani International Airport Semarang

The current development of the transportation industry has an impact on companies in the digitalization era. Various technological advances in an airport have been implemented at Jenderal Ahmad Yani International Airport, Semarang. With the transfer of the airport building, the current system changes also occur in the check-in counter, boarding gate, and lost and found facilities at the airport. This study used a mixed method (quantitative and qualitative) with data collection using questionnaires, observation, interviews, and documentation. The research was conducted at Jenderal Ahmad Yani International Airport, Semarang. The results of this study are that there are changes that occur from the old system to the new system, the success rate of the new system does not reach 90% but only an average of 80.95%. The constraints experienced when switching from a new system to an old system are generally a lack of understanding of the new system and not yet mastering the existing new system.

Analysis of the Use of Aviobridge to Improve on Time Performance at Jenderal Ahmad Yani International Airport Semarang

The time factor is a crucial factor in airlines. So that the timeliness of on time performance (OTP) is important in the world of aviation. This study aims to determine the use of aviobridge and the impact of using aviobridge in increasing on time performance at Jenderal Ahmad Yani International Airport Semarang. This research uses a quantitative descriptive method. The population and sample of this study are monthly airline data including flight schedule data, actual airline data, on time airline data, and airline data using aviobridge. The data analysis carried out consisted of reduction, data presentation, and drawing conclusions. The results of this study indicate that there is an influence from the use of aviobridge on on time performance at General Ahmad Yani International Airport Semarang with H1 accepted because there are significant results from the two variables. These results show that in December 2022 the total average use of aviobridge was 155.7%, which affected delays with an average of 22% and a ratio of 1:1.13.

Risk Mapping of Coastal Cities that Sinking Faster than Sea-Level Rise by 2050: The Case of Jakarta and Semarang

Introduction:Coastal area cities Jakarta and Semarang in Indonesia portray higher hazard that links to an annual sinking rate of up to 20cm. Four main factors have been determined to contribute: groundwater extraction, sea-level rise (SLR), land subsidence, and coastal floods. It accounts for people living in those high-risk regions to prevent the exacerbating situation.Method:This study’s main objective is to generate risk mapping in Jakarta and Semarang using Geographic Information System (GIS) from three open-source websites: Surging Seas, OpenStreetMap (OSM), and Healthsites.io. Through GIS analysis, prediction can be analyzed more accurately with precision when the sinking hits slowly to identify the risks involved.Results:Satellite data geographical analysis risk mapping done via Surging Seas, OpenStreetMap (OSM), and Healthsites.io showed that by 2050, North, West, part of Central Jakarta and Semarang will sink 5.6 meters below sea level with an annual sinking rate up to 20cm. Critical infrastructure will be affected in Jakarta, including Soekarno-Hatta International Airport and Tanjung Priok Port. Similarly, in Semarang, the Jenderal Ahmad Yani International Airport, Tanjung Mas Port, and Terboyo Bus Station are affected as well. Consequently, it will situate 13 million at both coastal cities as the worst impacted, categorized by the World Bank data, updated Sept 2022 as Urban Poverty, the population living at 2.15 US Dollar a day poverty line. Those living below the poverty line are also deprived of education and access to infrastructure, mainly electricity, water and sanitation hygiene indicators measured by the World Bank 2021 and 2022, Multidimensional Poverty Measure.Conclusion:As a conclusion, GIS mapping of Jakarta and Semarang by 2050 using Surging Seas, OpenStreetMap, and Healthsites.io showed a high risk of sinking, especially in the northern areas of both cities, with the mapping done as of April 2022.

The Effect of Promotion and Consumer Trust on the Decision to Purchase Airline Tickets Online Through Traveloka

The development of tourism is increasing rapidly making it easier to spread information about tourism. The people are also interested in visiting and need planes as a means of transportation because it is safe, fast and efficient. As a result, there is an increase in demand for airline tickets. Traveloka is an online ticket booking service provider company which was founded in 2012. This study aims to find out whether there is an influence of promotion and consumer trust on the decision to purchase airplane tickets online through Traveloka. This research method uses a quantitative approach. The number of samples in this study were 100 respondents. The respondents in this study were passengers at Jenderal Ahmad Yani International Airport in Semarang who had bought plane tickets through Traveloka. The sampling technique in this study used the Non-Probability Sampling technique with a purposive sampling approach, which is a sampling technique based on certain criteria who will be used as a sample. Data collection techniques by giving questionnaires to respondents. In analyzing the required validity and reliability tests, multiple linear regression test, t test (partial), f test (simultaneous) and the coefficient of determination. The test results show that the promotion variable (X1) and consumer trust (X2) simultaneously have a positive and significant effect on the decision to purchase (Y) airplane tickets online through Traveloka. The results obtained from the f test were 0.000 0.05, thus proving that H03 was rejected and Ha3 was accepted. Partially the promotion variable (X1) has a positive and significant effect on purchasing decisions (Y) for airplane tickets online through Traveloka. The results obtained from the t test are 0.000 0.05, so H01 is rejected and Ha1 is accepted, while the consumer trust variable (X2) has a partial effect on the decision to purchase (Y) airplane tickets online through Traveloka. The results obtained from the t test were 0.000 0.05, so H02 was rejected and Ha2 was accepted.

Comparison analysis of flexible pavement runway layers between CBR, LCN, and FAA methods

Ahmad Yani International Airport is located in Semarang City, Central Java, Indonesia. Runway length is 2650 x 45 m, located at an altitude of 3 meters above sea level and coordinates 06°58′17″S 110°22′27″E with flexible pavement. For subgrade CBR value of 3%. The purpose of this study is to evaluate the thickness requirements of runway pavement by comparing the calculation results with three methods, namely California Bearing Ratio (CBR) by analytical method, while for the graphical method by using the Load Classification Number (LCN) and Federal Aviation Administration (FAA) methods, according to the aircraft the biggest plan at the airport is the Boeing 737-900ER aircraft type. To get results that are safe, comfortable and economical. The basis for this calculation is subgrade soil with a CBR value of 3%. The results of the comparison of the three methods are LCN: FAA: CBR, namely 1: 1.14:1.55. From this case for the most efficient pavement thickness using the LCN method

Pengaruh Peraturan Perjalanan Masa Pandemi Covid-19 terhadap Preferensi Penumpang Maskapai Citilink di Bandara Internasional Ahmad Yani Semarang

The purpose of the study was to obtain information about the influence of airline passenger travel regulations during the Covid-19 pandemic on the interest of Citilink Airlines passengers at Ahmad Yani International Airport, Semarang. In this study using quantitative methods. This research was conducted using primary data and secondary data. In analyzing the data the instrument used is the validity test, reliability test, simple linear regression test, t test, coefficient of determination test. The results showed that in this study the travel regulations of airplane passengers during the Covid-19 pandemic had a positive and significant influence on the interest of Citilink airline passengers at Ahmad Yani International Airport, Semarang. The results of the study obtained a determinant value of 0.458 which means that the travel regulations of airplane passengers have an influence of 45.8% on the level of interest of passengers at Ahmad Yani International Airport, Semarang. While 54.2% of passenger interest is influenced by other variables that are not examined by the researchers.
 Keywords: Travel Regulations, Passenger Interests

The Influence of Organizational Culture and Workload on Employee Work Performance at PT Angkasa Pura I (Persero) Ahmad Yani International Airport Semarang

<em>This study aims to determine the influence of the organizational culture and workload on employee work achievement at PT Angkasa Pura I (Persero) Jenderal Ahmad Yani International Airport Semarang both simultaneously and partially. Data collection methods used in this study were observation, interviews and questionnaires. The population used in this study was 115 employees of PT Angkasa Pura I (Persero) Jenderal Ahmad Yani International Airport Semarang. The sample in this study was 60 employees of PT Angkasa Pura I (Persero) Jenderal Ahmad Yani International Airport Semarang. The sampling technique used is purposive sampling. The types ofdata used in this study are primary data and secondary data. The data analysis model used is multiple linear regression. Data analysis techniques for hypothesis testing used the F test, t test and R<sup>2</sup> test. This study indicates that (1) organizational culture has a positive and significant effect on employee work achievement. (2) workload has a significant positive effect on employee work achievement. (3) organizational culture and workload have a significant effect on employee work achiement, and (4) partially the dominant influence is workload. Organizational culture and workload contributed 37,3% to employee work achievement. This means that 62,7% is explained by other factors not examined in this study. The next researcher should be able to use variables that are not used in this study. namelywork discipline, work environment, loyalty, work motivation and job satisfaction.</em>