Future Research Agenda Research Articles

There is business like show business! What marketing scholars and managers can learn from 40 years of entertainment science research

AbstractFor over four decades, scholars have developed the field of entertainment science, establishing a thorough understanding of the business behind filmed, recorded, written, and programmed media products and services, encompassing consumer behavior and strategic decision-making. Building on six foundational characteristics that jointly define entertainment offerings (i.e., their hedonic, narrative, cultural, creative, innovative, and digital nature), we synthesize key findings from entertainment science research. Since each of these characteristics can be found individually in various industries, this review offers substantial potential for learning beyond the entertainment world. Leveraging the entertainment industry’s pioneering role in major cross-industry trends, including virtual worlds and generative AI, we then provide best practices for adapting to these developments. We conclude by proposing a comprehensive agenda for future research on each of the foundational entertainment characteristics within the field of entertainment science and beyond.

Introduction: confronting the challenges of adopting algorithmic management in China: employee innovation and proactive behaviour and leader management transparency

ABSTRACT Algorithmic management (AM) has become a vital aspect of organizational and people management across industries. However, organizational research about AM and its impact is still at an infancy stage. Existing studies tend to result in potential biases when estimating their effects and miss important implications. Drawing on the relevant literature, this introductory piece to this collection presents a brief review of the emerging literature on the employee responses towards AM, especially investigating its impact on employee innovative behaviour. It also shows how the contributions included respond to the literature and how they add to our understanding of the implications of AM for organizations and employees. Finally, we propose an agenda for future research to further investigate the impact of AM on employee behaviour.

Exploring the role of Artificial Intelligence in Acute Kidney Injury management: a comprehensive review and future research agenda.

This study reviews the studies utilizing Artificial Intelligence (AI) and AI-driven tools and methods in managing Acute Kidney Injury (AKI). It categorizes the studies according to medical specialties, analyses the gaps in the existing research, and identifies opportunities for future research directions. PRISMA guidelines were adopted using the three most common databases (PubMed, Scopus, and EBSCO), which resulted in 27 eligible studies, published between 2012 and 2023. The study showed significant heterogeneity in the design of the models, with variations in clinical settings, patient characteristics, cohort regions, and statistical methods. Most models were developed for AKI in hospitalized patients, particularly those undergoing surgery or in intensive care units. Compact models with a subset of significant predictors were deemed more clinically applicable than full models with all predictors. The findings suggest that AI tools, such as machine learning (ML) algorithms, have high prediction capabilities despite the dynamic and complex association among the influencing factors and AKI. Based on these findings and the recognized need for broader inclusivity, future studies should consider adopting a more inclusive approach by incorporating diverse healthcare settings, including resource-limited or developing countries. This inclusivity will lead to a more holistic understanding of AKI management challenges and facilitate the development of adaptable and universally applicable AI-driven solutions. Additionally, further investigations should focus on refining AI models to enhance their accuracy and interpretability, promoting seamless integration and implementation of AI-based tools in real-world clinical practice. Addressing these key aspects will elevate the effectiveness and impact of AI-driven approaches in managing AKI.

An Exploration of the Role of HR Departments in Optimizing Employee Mental Wellness in the Face of Organizational Risks

Purpose Considering mental health in organizations is crucial for several reasons, as it directly impacts the well-being and productivity of employees. This paper aims to delve into the role of the human resource (HR) department (HRD) in promoting mental health and mitigating associated organizational risks within emerging markets, with a specific focus on organizations in Jordan. Design/methodology/approach Using a qualitative research approach, 21 semistructured interviews were conducted with employees from diverse organizations and industries in Jordan. Findings The study’s findings illuminate a constrained role of HRD in supporting employees’ mental well-being, attributable to several factors: (i) a perceptual gap between the actual and desired roles of HRD in fostering mental health according to employees; (ii) institutional factors dictating initiatives for mental health support at work; and (iii) societal and cultural norms shaping attitudes toward mental health, both pre- and post-COVID-19. Research limitations/implications This study contributes to the ongoing discourse on the intersection of HR practices and mental health support in the workplace in emerging markets, providing valuable insights for both academic and practical considerations. As organizations navigate the evolving landscape of employee well-being, this study’s findings offer a foundation for future research and the development of evidence-based strategies to enhance mental health support within organizational contexts and mitigate organizational risks. Originality/value This study illuminates the current landscape of human resources management development in fostering mental health at work in Jordan, serving as a foundation for future research agendas in the country and potentially the wider region.

Dynamic capabilities in the public sector: Research agenda in the context of digital transformation

Dynamic capabilities, which were initially developed for the private sector but have increasingly been applied to public sector organizations, can be used to frame the analysis of digital transformation. This article considers the research agenda on the capabilities enabling public sector organizations to implement digital transformation, manage multi-stakeholder collaborations, and improve service delivery in a changing environment. There are five emerging areas of dynamic capabilities in the public sector: conceptual discussion, management and performance, measurement frameworks, innovation and public value creation, and digital transformation. Future research agendas should focus on understanding multiple actors involved in the digital transition, and longitudinal and comparative studies.

Responsible Leadership - Knowledge Status and Future Research Agenda

The present review article deals with the highly relevant and rich research field of responsible leadership (RL). It summarizes existing literature using a wide scope of 96 peer-reviewed journal articles and subsequently provides recommendations for future research paths. The current state of knowledge is depicted in relation to five knowledge areas: In the first area, the conceptualisation of RL, works addressing fundamental views on RL, the development of frameworks and the application of specific philosophies or theories are introduced. In the second area, the operationalisation of RL, results of studies dealing with the development of measurement instruments or applying quantitative empirical study designs in order to test specific research questions are presented. The third area, RL antecedents, covers the depiction of empirically investigated antecedent variables pertaining to either a personal or a contextual level. In the fourth area, RL consequences, empirically examined impacts of RL at a micro, meso and macro level are summarised and further works dealing with effects of RL on relationships between other variables discussed. Finally, the fifth area of RL promotion presents works that are empirically testing RL development interventions that take place either in the context of higher education or work. Derived potential lines of research relate to these five areas of knowledge and address identified research gaps of content-related, empirical and methodological nature.

Towards a ‘Newer Normal’? A Bibliometric Analysis Examining Organisational Culture in the Post-COVID-19 Higher Education Landscape in the United Kingdom

Concern continues to grow over the changing nature of work that initially formed a ‘new normal’ within higher education institutions resulting from the COVID-19 pandemic. This situation is now being further impacted by subsequent economic and political challenges in the sector, which in turn shifts the workplace towards an even ‘newer normal’. The purpose of this article is to: (1) methodically and logically review the extant literature and research linking the influence of the COVID-19 pandemic to the organisational culture of higher education institutions in the United Kingdom; and (2) based on a bibliometric analysis, to offer a road map for further empirical research in the future. Researchers have found that changing workplace norms, such as remote and hybrid working and other forms of flexibility in approaches to learning and the availability of delivery modes, have become increasingly common, which has changed the nature of working practices and underpinning aspects of organisational culture. Therefore, it now appears opportune to update existing knowledge on organisational culture theory within the United Kingdom higher education context to support policy development and enhance workplace practices in the post-COVID-19 period. From a theoretical perspective, this article contributes to organisational culture literature by assimilating a dataset of nascent studies generated through keyword search on Clarivate Analytics Web of Science that have examined the impact of COVID-19 on organisational culture in United Kingdom higher education institutions. This emergent dataset was analysed using VOS Viewer, with the results of subsequent quantitative bibliometric analysis identifying the main existing research fronts as well as potential research directions for the empirical development of organisational culture. Based on this bibliometric analysis, the main suggested future research agendas that need to be addressed linked to organisational culture in the UK higher education sector in the post-COVID period are: (a) to further examine changing cultural norms and expectations; (b) hybrid approaches to working; (c) academic identity; and (d) organisational culture and the changing psychological contract. Such research is important as the UK Higher Education sector now progresses towards an even ‘newer normal’.

Sustainable warehouse management: a literature review and future research agenda

Purpose Warehouses, essential nodes in the supply chain, significantly contribute to sustainability issues, accounting for about 11% of emissions related to logistics activities. The purpose of this study is to review articles on sustainable warehouse management (SWM) from the Scopus database to analyze trends, synthesize existing knowledge, and identify research gaps for future studies. Design/methodology/approach The review uses text mining of initial relevant documents to create a search string for paper retrieval. Text mining is further used to generate a dendrogram of the most frequently used words in the research papers, which is then analyzed to identify themes and sub-themes in SWM. Findings The dendrogram reveals four major themes and their sub-themes within SWM, including two novel themes: sustainable warehouse in green logistics and sustainable warehouse location. In addition, 12 research recommendations are identified through content analysis and are subsequently linked to specific Sustainable Development Goals (SDGs). Research limitations/implications The methodological innovation in keyword selection for searching relevant papers and identifying themes serves as a structured template for researchers to explore further. Practical implications The research recommendations, aligned with the SDGs, aim to assist managers in making informed decisions and operational strategies to enhance factors associated with the Building Research Establishment Environmental Assessment Method and the sustainable performance of warehouses. Originality/value This study is novel in its application of text-mining techniques to generate a search string for identifying relevant papers and discerning themes by analyzing the dendrogram.

Algorithmic media use and algorithm literacy: An integrative literature review

Algorithms profoundly shape user experiences on digital platforms, raising concerns about their negative impacts and highlighting the importance of algorithm literacy. Research on individuals’ understanding of algorithms and their effects is expanding rapidly but lacks a cohesive framework. We conducted a systematic integrative literature review across social sciences and humanities (n = 169), addressing algorithm literacy in terms of its key conceptualizations and the endogenous, exogenous, and personal factors that influence it. We argue that existing research can be framed in terms of experiential learning cycles and outline how this approach can be beneficial for acquiring algorithm literacy. Finally, we propose a future research agenda that includes defining core competencies relevant to algorithm literacy, standardization of measures, integrating subjective and factual aspects of algorithm literacy, and task- and domain-specific approaches.

Policy Implementation in Military Organizations: The Impact of the Key Characteristics of Military Administration

Western military organizations face an increasingly complex landscape of threats and challenges from immense changes in the international security situation. At the same time, they are experiencing still more political and societal demands. Designing and implementing policies to meet these numerous and multifaceted demands call for effective, efficient, and legitimate public administration. Public administration research in military organizations is scarce. This article explores how critical characteristics of military organizations impact policy design and implementation within these organizations. Based on a systematic review of contemporary literature on specific military characteristics, the study identifies critical characteristics of military organizations related to structure, culture, profession, leadership, and management. Furthermore, strengths and challenges related to policy design and implementation in a military context are analyzed and discussed. The article argues that military organizations must scrutinize and strengthen their policy design and implementation efforts. Lastly, the article points to future research agendas.

Artificial intelligence through the lens of hospitality employees: A systematic review

The hospitality industry has undergone a comprehensive transformation with the infusion of artificial intelligence into its processes, but the employees’ adoption of artificial intelligence has been scantly studied. This systematic review comprises 80 empirical articles listed in the Scopus database that study hospitality employees as key participants, which were selected using the PRISMA approach. We used bibliometric analysis to identify the most prominent countries, journals, authors, and keywords and then applied the TCCM framework to gain a deeper understanding. The synthesis draws upon various theories, characteristics, contexts, and methodologies. The prominent antecedents, outcomes, mediators, and moderators are identified while highlighting their linkage. This study will help managers, policymakers, and owners comprehensively understand AI adoption and its impact on hospitality employees. The future research agenda provides theoretical, contextual, empirical, and methodological directions paving the way for hospitality to move toward the achievement of Sustainable Development Goals (SDGs).

Career success and geographical location: A systematic review and future research agenda

Career success and geographical location: A systematic review and future research agenda

A REVIEW OF THE LITERATURE ON DIGITAL ENTREPRENEURSHIP

Objective: This study aims to comprehensively review digital entrepreneurship (DE) research, identifying key themes, trends, and future research directions. Theoretical Framework: The review draws upon frameworks including entrepreneurial ecosystem theory, digital platform theory, and theories of entrepreneurial intention formation to understand DE dynamics. Method: A systematic and bibliometric analysis of 276 English-language articles published between 2000 and 2023 from the Scopus database was conducted. VOSviewer software analyzed publication trends, keywords, and citations. Results and Discussion: DE research has significantly grown, particularly in the last five years. Five thematic clusters emerged: DE ecosystems, cultivating digital entrepreneurs, entrepreneurship in the digital economy, exploring new frontiers, and sustainable, competitive digital enterprises. The study highlights influential works and emerging areas such as digital platforms, entrepreneurial intention, and DE education. The discussion contextualizes these findings within the theoretical frameworks and their implications. Research Implications: This research provides valuable insights for researchers, educators, and policymakers. It emphasizes the need for further research on the impact of digital technologies on entrepreneurial ecosystems, individual entrepreneurial intentions, and the role of education in fostering DE. Originality/Value: This study contributes by offering a comprehensive and up-to-date overview of DE research, identifying knowledge gaps, and proposing a future research agenda. The systematic approach utilizing bibliometric techniques provides a robust analysis of the DE literature, enhancing understanding of this evolving field.

Organisational coaching to improve workplace resilience: a scoping review and agenda for future research

In an increasingly demanding and pressured work environment, employee resilience is acknowledged as a critical element to navigate adversity. There has been increased focus and interest in studying the nature of resilience in the workplace, however the mechanisms of developing and sustaining resilience are still under debate. Coaching is a promising method organisations use to improve employee resilience and provides employees with support to deal with the challenging working environment. There has been significant interest in coaching for resilience in recent years, however there is no overarching, consolidated view on the nature and dynamics of resilience coaching. This scoping review seeks to fill this gap by making three contributions. Firstly, we present details on various types of coaching approaches used to improve resilience. Secondly, we review the specific coaching elements and processes that lead to improved resilience and finally, we provide an overview on the efficacy of resilience coaching interventions. We conclude this scoping review with a roadmap for future research to help position and strengthen organisational coaching as a pillar of resilience development. This scoping review followed a five-stage PRISMA-ScR methodology which entails formulating research questions; identifying studies; choosing studies; extracting and charting data; and summarising the findings.

Transmission of entrepreneurial values in enterprising families: a systematic literature review

PurposeThe purpose of this article is to systematically review existing literature concerning the transmission of entrepreneurial values within the context of family entrepreneurship. Specifically, the study aims to address two primary inquiries: First, which entrepreneurial values transferred across generations have been discerned in family entrepreneurship literature? Second, what mechanisms for the transmission of these values have been identified within family entrepreneurship literature?Design/methodology/approachWe utilized the Web of Science database to identify relevant articles. We employed a broad set of Boolean search terms related to family, entrepreneurship and values. Ultimately, 77 articles were selected for detailed analysis based on their relevance to the topic.FindingsOur review identified a diverse array of entrepreneurial values that can be categorized into three themes: family values, family business values and societal entrepreneurial values. Furthermore, mechanisms facilitating the transmission of these values were classified into eight distinct types, i.e. relational embeddedness, vicarious learning, explicit communication, imprinting, educating, parenting styles, community-zeitgeist and genetics. The paper concludes with an agenda for future research on entrepreneurial value transmission in enterprising families.Practical implicationsUnderstanding how entrepreneurial values are transmitted within family firms can inform practices such as succession planning, leadership development and fostering a culture of entrepreneurship across generations.Originality/valueThis paper contributes to the theoretical development of family entrepreneurship by consolidating and synthesizing existing knowledge on entrepreneurial value transmission. It provides a comprehensive overview that can guide future empirical and conceptual investigations in this field.

Digital Technologies in Client Relationships: Juxtaposing Organizational and Management Perspectives with Insights from Addiction Counseling Research

Digitalization is fundamentally reshaping the professional–client relationship and altering how professional services are organized, delivered, and used. However, understanding successful relationship-building practices in the digital era remains underdeveloped. We aim to address this gap in the following three steps. First, we map how digital technologies affect the professional–client relationship by reviewing the generalist organizational and management literature to identify four key contextual aspects as well as eight critical themes in that regard. Second, we identify critical generic practices to orchestrate professional–client relationships by reviewing leading addiction counseling research (a domain with indicative, sophisticated, and pertinent professional–client relationships). Thirdly, we juxtapose, synthesize, and consolidate the findings of the first two steps in a conceptual model that serves as a map to outline a future research agenda. We demonstrate our reasoning and the usability of the map by outlining four key tensions for future research in that regard.

From Prison Islands to Island Paradises: Are Violent Histories Being Overwritten with Nature-Based Tourism Imaginaries?

ABSTRACT Islands have often been used to exile political prisoners, migrants, criminals, mentally ill individuals, and others deemed unworthy. Yet the remoteness that made islands ideal prison sites is today exploited to develop nature-based ecotourism (NBET). Given the ‘prison to paradise’ phenomenon is previously undocumented in the literature, this paper explores three descriptive cases in the Global South: Ecuador (Galápagos Islands), Panamá (Coiba Island), and Colombia (Gorgona Island). This analysis identifies how the timelines of prison activities and the manifestations of tourism are influenced by contextual factors that determine whether carceral heritage is being preserved or overwritten in each context. The paper also highlights further opportunities to elaborate on this nascent theory and emphasise specific roles for archaeologists in that future research agenda. This work will appeal to scholars interested in dark heritage, prison tourism, island studies, and protected area managers involved with heritage preservation around former prison sites.

The Ethics of Unhealthy Food and Beverage Advertising to Children: A Bibliometric Analysis and Future Research Agenda

The widely advertised category of unhealthy food and beverages (F&B) is calorie-dense, nutrient-poor, and associated with long-term harm, particularly for children. Business literature has been largely silent regarding the ethicality of its advertising targeting children and lacks clarity on questions future research needs to address. Based on a bibliometric analysis of 1,851 articles published between 1973 and 2021 containing 70,379 citations, we uncovered five intellectual clusters underlying research on the ethics of unhealthy F&B advertising to children (ATC). Importantly, we propose a concrete roadmap featuring actionable and pertinent unanswered questions to stimulate research in this crucial domain.

Thirty years of gender mainstreaming: Evolution, development, and future research agenda through a bibliometric approach

Thirty years of gender mainstreaming: Evolution, development, and future research agenda through a bibliometric approach

Artificial Intelligence applications for Information management in sustainable Supply Chain Management: A Systematic Review and future research agenda

In a Sustainable Supply Chain (SSC) context, information management offers a unique perspective on the digital economy and information management. Artificial intelligence (AI) is developing into a more robust digital field to facilitate quick information access and intelligent decisions in expanding commercial contexts. These days, Supply Chains (SC) would crumble without robust information systems. Applying AI and information management is crucial in determining the direction of sustainable supply chain management (SSCM). A systematic literature review (SLR) of the use of AI in SSCM is conducted in this research. The authors can identify crucial factors of the present literature using bibliometric and network analysis. AI is essential to the SSC to address sustainability challenges and manage the large volumes of data produced by numerous industrial processes. In the corpus of research that is already accessible, there is currently no comprehensive and bibliometric analysis of the potential for AI techniques for information management in SSC. Scientific publications were analysed from an objective point of view. Based on our results, we have drafted a proposal for an AI supply chain framework. Researchers, policymakers, and SCM practitioners may all benefit from the approach. This study is the first to analyse AI applications for information management in SSCM. In consideration of this, organizations are now exploring AI capabilities to improve operational efficiency and innovate their processes. This will assist industry people in understanding how AI methods support SC processes in their optimization to attain sustainability in SC practices.