Adoption Of New Digital Technologies Research Articles

Transformation der Arbeit durch die Einführung neuer digitaler Technologien

Abstract Using data from a survey of 3,700 German establishments, this study examines how the adoption of new digital technologies correlates with key labour market indicators: new hires, workload intensification and workforce qualifications. Findings from interviews reveal a mixed impact of digitalisation on job demands and employment dynamics. While some firms experience workforce relief, others face heightened workload pressures. Despite widespread adoption, there is scant evidence of significant job losses attributed to technology integration. Instead, the data suggests a modest trend towards job creation. Notably, investment in workforce training emerges as a crucial factor in managing the digital transition.

Digital Health, Telemedicine, and Patient-centeredness: New Trends for Italian Healthcare after COVID-19

The Covid-19 pandemic is generating disruptive changes in the healthcare sector, drastically transforming the functioning of its organizational arrangements. In the light of recent developments and the adoption of new digital technologies in the healthcare system, we aim at exploring new trends adopted within the Italian healthcare setting in response to the pandemic crisis. Specifically, through the methodology of Web Content Analysis, it is possible to identify the most relevant emerging healthcare responses to the Covid-19 pandemic, that is digital health, telemedicine, and patient-centeredness, that suggest a roadmap to follow within the healthcare system. Implications for theory and practice are discussed.

Profissional Da Informação E Transformação Digital:estudo de caso - uX User Experience Design

The article discusses the impact of digital transformation in the fields of information and librarianship, highlighting the new demands and challenges imposed toprofessionals in the field. It analyzes how the adoption of new digital technologies by information units can generate innovations in user services, through solutions such as artificial intelligence, virtual reality, personalization, and data analysis. It presents how the technology should be aligned with the needs of the users. The text also addresses the integration between the principles of User Experience Design and Information Science to develop user-centered services. The skills necessary for the information professional to work in the digital age are presented, such as technological mastery, digital information management, communication, teamwork, and continuous learning. It concludes that, with adequate training in technical, managerial, and behavioral skills, professionals can deal with the challenges of digital transformation in an ethical and strategic way.

Digital “is” Strategy: The Role of Digital Technology Adoption in Strategy Renewal

As digital technologies emerge and improve rapidly, firms face changing tradeoffs in terms of their technology infrastructure and strategic direction. Hence, many of them adopt new digital technology and develop new business models and strategies. The literature on strategic alignment of IT suggests that firms need to synchronize these different domains of choice. We therefore, ask how far firms renew their strategy as they adopt new technologies. In this article, we study this question empirically by assessing if the adoption of new digital technologies is associated with, or even leads to, changes to firm strategy using a detailed survey-based dataset on firms’ strategy renewal and their adoption of digital technologies. We observe a strong positive association between the extent of strategy change and the stage of adoption of advanced digital technologies overall, suggesting a tight coupling between (technological) structure and strategy. Further, using instrumental variable regressions to disentangle the two effects, we find that the adoption of new technologies may lead to a large and robust effect on strategy change: the more extensive the adoption, the larger the change in strategy. This result is robust to various specifications and across industries. However, we notice substantial differences across technologies, potentially pointing at heterogeneity in their strategic nature or maturity level.

Adopting digital reservation systems to enable circular economy in entrepreneurship

PurposeIn the last decade, the hospitality sector has undergone numerous changes in the organization and structure of its business models. Specifically, the adoption of new digital technologies has initiated transformative changes toward circular economy and sustainability. The present study aims to analyze whether the use of the digital reservation system in circular entrepreneurship businesses has an impact on entrepreneurs’ satisfaction and trust in the in circular economy.Design/methodology/approachThe data collected via a survey of 317 entrepreneurs who use a circular economy strategy were analyzed using SEM in a proposed model based on circular entrepreneurship businesses and the adoption of digital reservation systems.FindingsThe results showed a positive relationship between usability and perceived ease of use and user satisfaction and trust in using digital reservation systems to boost circular entrepreneurship in hospitality. Therefore, it was identified that adopting a digital reservation system can increase the efficiency of entrepreneur resources, as well as lead to creation of sustainable knowledge, augment the use of new sources of user information, improve prediction of services and demand and, consequently, boost sustainability and circular economy.Research limitations/implicationsFuture research can use the results of the present study to investigate how digital technologies work and affect user trust, satisfaction, and use of these systems in entrepreneurs’ projects in hospitality. In addition, it would be interesting to explore how these factors influence hospitality in different business models that support circular economy in tourism. To this end, researchers can use the variables used in the present study, along with other variables, to extend the proposed model and deepen the authors' research. In summary, this study contributes to the literature on the use of applications in hospitality sector and offer useful insight on how the adoption and use of new technologies can drive the management of knowledge and technology development, decision making and acquisition of new data sources that improve the experience of both entrepreneurs and users that interact with their services to enable circular entrepreneurship.Practical implicationsHospitality entrepreneurs can use the results of the present study to better evaluate how using these applications can affect the communication protocols with their employees and stakeholders. Furthermore, entrepreneurs operating in the hospitality sector can use the results to develop action plans focused on the circular economy, new knowledge creation, as well as development and adoption of new digital technologies that enable circular entrepreneurship. In this way, hospitality companies will be able to effectively combine both more traditional offline channels and new technologies, such as mobile applications or the Internet.Social implicationsThe authors' prediction of a strong positive link between perceived usefulness and user trust was also supported by the results of data analysis. The finding that perceived utility increases user trust in entrepreneurs when making adopting these technologies is also consistent with other similar studies. Finally, the results of this study also confirmed the hypothesized link between the perceived utility of digital technologies and user satisfaction. Taken together, the results also highlight the relevance of analyzing the use of digital reservation systems in the hospitality sector to enable circular entrepreneurship.Originality/valueTaken together, the results highlight the relevance of analyzing the use of digital reservation systems in the hospitality sector to enable circular entrepreneurship and increase the perceived usefulness of new digital technologies so that to improve sustainable actions and the circular economy globally.

Women’s Employment and Digital Technology: A Regional Analysis in India

The article explores women’s employment and the future of work due to the changing nature of jobs as a result of the onslaught of new technologies. Adoption of new digital technologies, industry 4.0 technologies and the increasing influence of platform or gig economy has had intense effects on the ‘future of work’, causing dramatic changes. Further, COVID-19 has severely impacted the economy, especially women, reflected in the consistent fall in female labour force participation across states. The unemployment rate (UR) is significantly higher among urban women. A large proportion of woman workers are vulnerable from automation because of their low-skill and the unskilled and routine nature of their work. The risk of automation is much higher in the case of women working in manufacturing and modern services. Women in India are engaged largely in traditional jobs with low level of education and skill, and having limited or negligible social security, particularly in the unorganised sector. The article is based on the secondary data provided by the National Sample Survey Organisation (NSSO) and uses the International Labour Organization (ILO) skill framework. The analysis clearly shows that skill sets among women is abysmally low. Noticeably, enhancing skill development as per the emerging market demand, including digital literacy, will go a long way to expand job opportunities for women.

New business models for public innovation intermediaries supporting emerging innovation systems: The case of the Internet of Things

In several countries, governments have assigned to public innovation intermediaries (PIIs) the mandate to support the digital transition, by facilitating the development and adoption of new digital technologies on the part of firms and other organisations. This new mandate requires PIIs to upgrade their business models, moving beyond their traditional involvement in firms’ technology upgrading and university-industry knowledge transfer, toward supporting the creation of new innovation systems around the emerging digital technologies. To understand how PIIs are reconfiguring their business models to support the digital transition, we study four cases of PIIs operating in the United Kingdom and France, whose mandates include providing support for firms and other organisations in the implementation of new digital technologies, focusing in particular on the Internet of Things (IoT). We show that, despite their differences, all four PIIs have substantially reconfigured their business models in similar ways in order to fulfil these mandates. Both the formal legitimacy arising from their policy mandate, and the knowledge resources and informal legitimacy they have developed, have played a decisive role in their ability to orchestrate the development of innovation systems around IoT.

Assessment of the Implementation of New Digital Technologies in Connection with the Level of Efficiency of Supply Chains in the Context of COVID-19

Introduction. In the extreme conditions of the COVID-19 pandemic, the vitality of supply chains has come to the fore, that is, their ability to self-support and survival in a changing environment through restructuring and rescheduling of productivity with long-term consequences. An effective information system and governance can help not only improve customer service and control costs but also facilitate planning to achieve key sustainability indicators such as environmental, economic, and social development. The purpose of this paper is to assess the impact of the widespread adoption of new digital technologies on the level of efficiency of supply chains in the face of disruption caused by the pandemic. Materials and Methods. For this study, statistical data were collected for the period from 2010 to 2019. Sources: Organization for Economic Cooperation and Development; The World Bank; Institute for Global Entrepreneurship and Development, etc. A logical-heuristic algorithm was used to form a system of indicators for assessing the effectiveness of information and communication technology and logistics. Results. It has been found that countries with a high level of economic development as evidenced by persistently high values of gross domestic product in the pre-crisis period show high indicators both in terms of the efficiency of logistics systems and in terms of digital transformation of the economy. At the same time, countries with low and below-average levels of economic development do not show high results in the context of logistics systems, but they also do not demonstrate a correlation between the level of economic development and the level of logistics efficiency and the level of digital life. Conclusion. Thus, the study has shown that the role of information and communication technology in improving the efficiency of supply chains becomes significant in favorable economic conditions in the country, and in times of crisis, the role of information and communication technology significantly increases and contributes to the restoration of supply chains and the survival of business in general.

The birth of new HGEs: internationalization through new digital technologies

This paper explores the relationship between new digital technologies, internationalisation activity and its impact on High Growth Enterprises (HGEs), using the EIB Group Survey of Investment and Investment Finance and ORBIS data for 27 EU Member States and the United Kingdom. After controlling for sample selection bias, our results suggest that being a HGE is positively associated with the probability that a firm conducts international activities, particularly FDI. Conversely, the internationalisation process seems to trigger strong subsequent firm-growth only for FDI, not for exports. Furthermore, we show evidence on the positive association between firms that are internationalised and those adopting new digital technologies. The adoption of new digital technologies is indirectly related to the status of being a HGE via internationalisation activity in the current period. Our results highlight the complex influence of exporting and FDI on the capacity to become a HGE and the role of new digital technologies in this process.

Lawtech: Levelling the Playing Field in Legal Services?

The legal services market is commonly thought of as divided into two “hemispheres”-- PeopleLaw and BigLaw. These segments represent, respectively, individuals and corporate clients. The last few decades have seen an increasing concentration of resources within the legal profession toward serving corporate clients, to the alleged detriment of consumer clients. At the same time, the costs of accessing legal representation exceed the financial resources of many ordinary citizens and small businesses, compromising their access to the legal system. We ask: will the adoption of new digital technologies lead to a levelling of the playing field between the PeopleLaw and BigLaw sectors? We consider this in three related dimensions. First, for users of legal services: will technology deliver reductions in cost sufficient to enable affordable access to the legal system for consumer clients whose legal needs are currently unmet? Second, for legal services firms: will the deployment of technology to capture economies of scale mean that firms delivering legal services across the two segments become more similar? And third, for the structure of the legal services market: will the pursuit of economies of scale trigger consolidation that leads both segments toward a more concentrated market structure?

Knowledge Sharing Opportunities for Industry 4.0 Firms

This paper focuses on the role that collaboration holds in supporting knowledge sharing mechanisms for the adoption of Industry 4.0 technologies. We develop a qualitative analysis based on four firms that show a collaborative approach both in the regional ecosystem in which they are included and within their organizational structure. The objective is twofold, i.e. to understand if and how the introduction of 4.0 technologies has changed the nature of the relationships with external knowledge sources, and if and how 4.0 technologies have redefined the collaborative culture within the organizational structure. The findings show that collaboration is imperative for introducing 4.0 technologies. The firms reveal to hold a mentoring role by supporting other less advanced firms in the adoption of 4.0 technologies and confirm that 4.0 technologies are facilitating the emergence of a collaborative culture in the regional ecosystem. On the other hand, both formal and informal collaborative approaches within their organization are found to support the adoption of new digital technologies.

Workplace change and institutional experimentation: a case study of service-sector work in Europe

This article examines institutional experimentation by linking the dynamics of capital accumulation, the adoption of new digital technologies within the labour process, and institutional settings. Our inductive qualitative case study within the service (logistics) sector in Europe sheds light on the processes through which local stakeholders engage in workplace change through institutional experimentation. It also illustrates how and under which conditions unions can act as political agents of transformation to influence work and employment.

Is this time different? How digitalization influences job creation and destruction

With the process of digitalization now in full swing, many are wondering how the adoption of new technologies influences job creation and destruction. Much hinges upon the specific tasks that machines take on and how many new tasks are created through the adoption of new digital technologies. Some argue that most tasks that are at risk of automation are those performed by rather low- to medium-skilled employees, while most new tasks that emerge from the adoption of digital technologies complement high-skilled labor. We present evidence derived from representative survey data from Switzerland that is consistent with this view. Specifically, we find that increased investment in digitalization is associated with increased employment of high-skilled workers and reduced employment of low-skilled workers, with a slightly positive net effect. The main effects are almost entirely driven by firms that employ machine-based digital technologies, e.g. robots, 3D printing or the Internet of Things. We do not find any significant employment effects when non-machine-based digital technologies are considered, e.g. ERP, e-commerce or cooperation support systems.

Experimentation, Learning and Stress: The Role of Digital Technologies in Strategy Change

With the increasing availability of digital technologies, many firms are planning to develop digitally-enabled business models. Digital technologies can give an impulse to realign strategies through two channels: Initial use of digital technologies may help firms spot their potential and encourage firms to develop digitally-supported business models, or emerging digital technologies may present a threat to firms, who then initiate a process of strategic renewal to relieve the pressure. We study how the adoption of new digital technologies is associated with changes to the strategy of the firm, and how both are shaped by a firm’s perception of the competitive stress created by new technological developments. Using two detailed survey-based datasets on firms’ expectations, adoption and strategy renewal for a wide range of AI and digital technologies, we find a strong positive association between the degree of strategy change and the adoption of advanced digital technologies. This relationship does not seem mediated by the level of competitive stress from digital technology, which is itself strongly associated with strategy change. Our results suggest a tight coupling between (technological) structure and strategy.

DIGITAL MARKETING CAPABILITY AND FIRM PERFORMANCE: A DYNAMIC CAPABILITIES PERSPECTIVE

This research paper examines the role of adaptive capability and absorptive capability in the development of digital marketing capability that, in turn, influences the firm performance. The results reveal that both adaptive and absorptive capabilities have a positive influence on digital marketing capability that positively contributes to customer relationship, new product and financial performance of the firm. The adoption of new digital technologies such as smart products, the Internet of Things (IoT), Artificial Intelligence, and machine learning will change markets, competitive landscapes, business models and consumer behaviors, new thinking about marketing capabilities becoming critical to succeed in today complex environment (Day, 2011; Kannan & Li, 2017). To remain competitive and survive, organizations have to develop new marketing capabilities to harness the potential of these technologies in supporting marketing functions and processes (Trainor, Rapp, Beitelspacher & Schillewaert, 2011). Despite the rapid diffusion of digital technologies in business practice, only few previous researches was focused on theoretical and empirical aspects of marketing capabilities needed in digital-empowered environment. To fill this knowledge gap, we develop the digital marketing capability construct, and explore its antecedents and consequences on performance.

Глобальные цепочки стоимости, индустрия 4.0 и промышленная политика

The contemporary phase of internationalization is subordinated to the development of an innovative economy and the dispersion of the value added chain. The international production, trade and investments are nowadays organized in global value chains (GVC), where various stages of production are located in different countries. It should be noted, however, that the mere fact of the increased participation in GVC does not guarantee a long-term increase in benefits. It seems important to achieve a comparative advantage in certain industries which is nowadays determined by technological advancement of the particular country and industry. This paper aims to provide an assessment of how the widespread adoption of new digital technologies might affect the location and organization of activities within global value chains in many industries. Therefore the focus of policy is shifting from traditional industrial policy and sectors (manufacturing, agriculture or services) to productive capabilities policy, and then to the spread of these capabilities to other value chains.

Industry 4.0, global value chains and international business

PurposeThis paper aims to provide an assessment of how the widespread adoption of new digital technologies (i.e. the Internet of things, big data and analytics, robotic systems and additive manufacturing) might affect the location and organisation of activities within global value chains (GVCs).Design/methodology/approachThe approach in this paper is to review various sources about the potential adoption and impact of the new digital technologies (commonly known collectively as Industry 4.0), to contrast these technologies with existing technologies, and to consider how the new technologies might lead to new configurations involving suppliers, firms and customers.FindingsThe authors report that the new digital technologies have considerable potential to disrupt how and where activities are located and organised within GVCs), and who captures the value-added within those chains. They also report that Industry 4.0 is still in its infancy, but that its effects are already having an impact upon the nature of competition and corporate strategies in many industries.Social/implicationsIn particular, the authors draw attention to the potential cyber-risks and implications for the privacy of individuals, and hence, the need for regulation.Originality/valueThis is the first published paper to consider the likely separate and joint impacts of the new digital technologies on the practice and theory of international business.

Enabling Factors in Firms Adoption of New Digital Technologies. An Empirical Inquiry on a Manufacturing Region

This paper provides an analysis on the diffusion of the last generation digital technologies (Industry 4.0) in the Veneto region, one of the main manufacturing territory in Italy. Our attention focuses on factors that enable firms to adopt these technologies, with attention to three main aspects: the human capital endowment, the international openness, and the financial structure. Empirical analysis is based on a sample of firms that operate in manufacturing, construction and business services. Our analysis shows a heterogeneous diffusion of Industry 4.0 technologies across different industries, allowing the identification of distinct technologies frontiers among sectors. The logit regression shows a positive relation between the adoption of digital technologies and the openness to international markets, as well as with a highly skilled and highly educated human capital. The digital users show better productivity indexes than other firms, but at the same time financial performances are less clear. Hence, the firms that adopt new digital technologies have a more balanced financial structure, but they do not show higher profitability ratios than non-users. This result depends on a longer run return on investment and in a different distributive policy inside the firm.

Teaching Public Speaking in a Blended Learning Environment

Information and communication technologies (ICTs) provide new environment for learning and teaching. Today, apart from a fully face-to-face or online environment, blended learning promises opportunities for teaching and learning to be done in both environments. This paper reports results from an analysis of data collected from students at a Malaysian university. An end-of-semester survey was completed by 40 students taking a Public Speaking course. The survey was conducted to understand students’ reactions towards the use of wiki in a blended learning environment. The survey data are being used to inform decisions on the course delivery structure and about adoption of new digital technologies for learning and teaching. Findings from the study indicate that the students found that using wiki facilitated their speech preparation process specifically in receiving feedback and improving speech delivery. Although some had reservation about publishing their speeches publicly on wiki, they understood that it was to their benefit. Therefore using wiki in a blended learning environment was found to be advantageous to the Public Speaking course.

A new Digital Dark Age? Collaborative web tools, social media and long-term preservation

This paper examines the impact of exciting new approaches to open data sharing, collaborative web tools and social media on the sustainability of archaeological data. The archiving, reuse and re-analysis of data is often considered intrinsic to archaeological practice, not least because of the destructive nature of excavation. The idea that the pace of adoption of new digital technologies can outstrip the development of the infrastructure required for sustainable access to its outputs, ultimately leading to the loss of data, is sometimes referred to as the ‘Digital Dark Age’ problem. While strenuous efforts have been made to address this issue, the recent rapid uptake of a new wave of tools to enhance access, promote wider dialogue and gather data has the potential to recreate this problem. This is particularly true because of the volatile technical, legal and commercial contexts in which much of this work takes place. This paper explores these problems, discusses potential changes in the nature of archaeological dialogue and information sharing, and posits solutions that might mitigate a second ‘Digital Dark Age’.