ERP System Adoption Research Articles

Investigating ERP systems Adoption by Medium-sized and Large Companies in Developing Countries: Case of Cameroon

Investigating ERP systems Adoption by Medium-sized and Large Companies in Developing Countries: Case of Cameroon

Effect of Enterprises Resource Planning System on the Sustainability of Non-Governmental Organisations: A Case Study of NGOs in Kinondoni District

The study examined the effect of an Enterprise Resource Planning System (ERP) on Non-Governmental Organization (NGO) sustainability on the three organizational Sustainability pillars of stakeholder engagement, financial viability, and operational efficiency. The research methodology employed in this study involved a sample of 22 NGOs in Kinondoni District, all of which have been operating for over a decade, actively engaged in projects, and have integrated ERP systems into their operations. Maximum variation sampling was used to select NGOs from the target population. A descriptive research design was adopted, and data was collected using structured questionnaires to gather insights into the experiences and perceptions of NGO representatives regarding ERP system implementation and its impact on sustainability. The findings of this research underscore the positive influence of ERP systems on the sustainability prospects of NGOs in Kinondoni District. The study reveals that ERP systems have led to notable improvements in stakeholder interaction, financial viability, and operational efficiency within these organizations. ERP system has enhanced communication with stakeholders, streamlined financial management processes, and optimized operational workflows, ultimately contributing to the long-term sustainability of NGOs. The study offers recommendations for NGOs to emphasize the potential benefits of ERP system adoption and the need for strategic planning to maximize the advantages of these systems. Furthermore, this research contributes to the broader understanding of how technology adoption can enhance the sustainability of organizations in the nonprofit sector in Tanzania.

Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company

ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their significance in affecting failure of ERP systems implementation. The findings revealed that the two most important critical failure causes for ERP implementation are bad understanding of organization’s business processes and poor business process reengineering. The company needs to conduct a deeper analysis of the existing business processes in the business unit to be able to determine more appropriate business process reengineering for ERP implementation in the future. Companies and academics can utilize the study's findings as a helpful resource to identify the cause of ERP implementations failure

Challenges and opportunities of ERP implementation in Indian SMEs: A case study of Jharkhand

The Small and medium sector is India's economic backbone, and it is very crucial in protecting the country from any global economic crisis. Small and medium-sized companies in India are critical to the country's economic development. That’s why the implementation of ERP is very crucial for SMEs to sustain themselves in this global business world.ERP is a commercial package that allows an organisation's transaction-oriented data and business processes to be integrate throughout the enterprise.SMEs are turning to ERP deployment to stay competitive in today's global economic environment. ERP is becoming popular in the Indian SME sector. Many firms, even after introducing modern business systems like ERP, have been unable to reap the benefits of integration, according to the experts and available literature. The required business structural change in order to adopt the ERP system acts as a challenge for SME.The issues that would lead to a beneficial outcome for the adoption of ERP systems in the context of the Indian SME sector must be identified. This article aims to identify the challenges in the area of ERP implementation and prioritise the elements that influence ERP system deployment in a business organisation, with a focus on Indian small and medium-sized businesses (SMBs). The research highlights the challenges faced by Jharkhand’s SMEs in implementing the ERP system.

The Nexus of ERP System Adoption and Discretionary Accruals: The Moderator Effect of Big 4 Audit Firms

The Nexus of ERP System Adoption and Discretionary Accruals: The Moderator Effect of Big 4 Audit Firms

The Potential of Social Media in Emerging Supply Chain Management

This paper discusses the potential role of social media in managing supply chain activities for business in the developing countries and how to face unexpected challenges in these countries. Since there a limited research in the field of use social media in the supply chain, proposing the use of such platforms for third-world business might enable these enterprises to survive globally. Exploratory case studies performed by authors to drill down and figure out the issues faced by their business and how these businesses are trying to survive. Case studies are used to learn more about studied issues and unfold the hidden one. The study proposes a model of how the socialized platforms could give more visibility and knowledge discovery tool along supply chain channel. The model is extended that incorporates supply chain challenges in developing countries and the significant role of social media in proposing solutions. The proposed model will merge to business operating in developing countries context. Since the adoption of ERP systems was not enough to optimize business performance there, the proposed value of using social media as the most affordable platform will enable transparent supply chain activities along the integrated pipeline. The study provides the interrelated perspective of supply chain challenges and proposed solutions to overcome such issues. Many perceived values had been acknowledged of business such as more transparency with customers, prompt shipment notification or inventory drop, minimize supply chain risks and manage unfrozen external factors, working closely with multi-tier partners, optimize data exchange on day-to-day transactions. Social media could alert supply chain partners with potential risks. Prediction markets are proposed to adapt for better management.

Critical Implementation Factors for Cloud-Based Enterprise Resources planning in the Nigerian Maritime Transport and Supply Chain

Technology has deeply impacted the practice of shipping in the maritime industry worldwide, this explains the way and manner big organizations have engaged modern technology like Cloud-based Enterprise Resources Planning, to manage the key parts of their businesses. Recent research and practices have shown that cloud-based ERP systems if implemented correctly could be a great beneficial advantage to the logistics and supply chain process of a large organization. Unfortunately, the implementation has been slow in the Nigerian Maritime Administration and Safety Agency (NIMASA). Reports have shown that there is a need to re-engineer linkages between service systems within the growing organizations. From the perspective of an enterprise like NIMASA, only limited research has been conducted that has played an important role in intimating the organization towards the adoption of a cloud-based ERP system as well as the post-implementation measures. Most recent studies have been conducted only in the context of generic information system adoption. Information system research is not strong enough without considering the articulating system speed and performance of CERP. This study investigates the critical factors influencing the adoption of Cloud-based Enterprise Resource Planning (CERP) in the Nigerian Maritime Administration and Safety Agency with a focus on Maritime logistics and supply chain. A structured based questionnaire was administered to 130 senior maritime workers in the Nigerian Maritime industry to extract factors that hinder the adoption of information systems like cloud-based ERP. The quantitative data were analyzed based on the impact ranking to inform a proposed implementation model for a Cloud-based ERP in the organization. The research also highlights some important Critical Success Factors like technology-related factors, funding for technology innovation (Economic and financial factors), Policy related barriers, and how they influence development in the Maritime industry.

Proposed Risk Diagnosing Methodology for ERP Implementation Project in SMEs

The implementation of ERP projects is a specific case of information system projects that require modifying pre-produced software according to the condition specified for an organization to fulfill particular benefits. ERP systems adoption is a complicated, lengthy, risky, and costly process for all sizes of organizations that usually faces critical failures and challenges. Especially for SMEs with limited capabilities and resources, they lack the experience of requirement specification and ERP implementation. This failure could be costly and may cause corporate bankruptcy. This study proposes a Risk Diagnosing Methodology for implementing ERP projects in SMEs (RDMERP). The proposed methodology is systematic and a global road to proactively identify, assess, analyze, and treat the various risks associated with any ERP implementation through all the phases for protecting the SMEs’ assets and mission and meeting the ERP project objectives.

Examine Factors Affecting Success of Enterprise Resource Planning System Adoption on Organization Performance among Medium-Sized Enterprises Sector

The current study applied resource-based value, contingency and diffusion of innovation theories to explain the factors affecting ERP system adoption. In this light, a proposed conceptual framework has been designed based on information obtained from newly developed questionnaire which were distributed to one hundred and forty-four (144) medium-sized enterprise organisations in Ondo State, Nigeria. For this study, the CEO/director and managers of these companies were selected as the key respondents and the empirical data were analyzed using the partial least squares structural equation modelling. The result obtained revealed that technological change significantly influences the adoption of the ERP system to enhance the performance of medium-sized enterprises organisations. However, government policy has no significant relationship with the performance of medium-sized enterprise firms. In this light, the outcomes of this study are useful for organisations adapting ERP to help them strategise future ERP system implementation in different industry.

The Impacts of Enterprise Resource Planning System Adoption on Firm's Performance Among Medium Size Enterprises

The main objective of this study is to investigate the impacts of ERP system adoption on the relationship between performance of medium enterprises (PME) and communication process (CP), organization structure (OS), technological change (TC), and technology infrastructure support (TIS) and moderated by top management support. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory, and diffusion of innovation. The data was collected from the medium-sized enterprise firms operating in South Western Nigeria. Out of the 658 questionnaires distributed, only 355 were useable. The empirical data was analyzed using the partial least squares structural equation modelling and the results showed that CP, OS, TC, TIS, ERP and TMS have significant direct relationship with the PME. Hence, ERP system adoption mediates the relationship between the CP, OS, TC, and TIS with PME. The findings show that CP, OS, TC, TIS will influence the performance of medium enterprises in the adoption of ERP. The findings also confirm that the top management support plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to understand the important use of ERP system that will enhance the performance of medium-sized enterprise organizations in Nigeria. Limitation of the study is based on medium-sized enterprise only and another limitation is that author has not included other measures of medium sized enterprises performance outside of the procurement area despite these factors could provide further insights to medium sized enterprises performance, and will be an interesting topic for future research. In this light, future research can focus on the evolution of small enterprises and large firms.

The impact of ERP system's adoption on management accounting practices in the Jordanian manufacturing companies

The impact of ERP system's adoption on management accounting practices in the Jordanian manufacturing companies

Prioritising critical failure factors for the adoption of ERP system using TOPSIS method

Prioritising critical failure factors for the adoption of ERP system using TOPSIS method

ERP System Adoption Analysis Using TOE Framework in Permata Hijau Group (PHG) Medan

In this research, employee adoption intention is important consideration of successful ERP system implementation. The purpose of this research is to identify the important factors in Technology-Organization-Environment framework that affect ERP system adoption's intention. Online survey data were collected from 175 employees with active status from each department who had used ERP in PHG, Indonesia. The research data was collected through simple random sampling method and applying SEM in AMOS 24. The results of this article proves that technology readiness, organization size, and external support significantly influence ERP system adoption intention. Compatibility, relative advantage, complexity, top management support, business operation, and competition pressure have no significant influence on ERP system adoption intention. Thus, it can be concluded that ERP system adoption's intention is important to enhance corporate competitive advantage. Adopted ERP system can be developed continuously by involving employees to achieve information technology and business strategy within company.

Analyzing Success Factors of Enterprise Resource Planning Adoption using Analytical Hierarchy Process

Successful Enterprise Resorce Planning ERP system adoption in the company is one of the keys for the continuity of the company's business. On ERP adoption, there a lot of financials, time and human resources are invested on ERP adoption, so there must be an evaluation of ERP system to assess whether the ERP system adoption is successful or not. Some models have been developed by some researchers to assess the evaluation of ERP success. Each model has important factors used to assess the success of ERP. This study analyzes several factors that measure ERP success derived from several ERP success models to identify the important degree of each factor. The method used in this research is Analytical Hierarchy Process (AHP) with the assessment data obtained from 3 experts who have the competence and experience regarding ERP system. The results of this study found that the benefit of use, organizational impact, and user satisfaction are the 3 main subfactors with the highest important degree values.
 
 Keywords—Analytical Hierarchy Process, ERP success factors, ERP success model

A large-scale data management and application analysis based on advanced classifier computing for the ERP system selection and adoption

A large-scale data management and application analysis based on advanced classifier computing for the ERP system selection and adoption

Analyzing Success Factors of Enterprise Resource Planning Adoption using Analytical Hierarchy Process

Successful of ERP system adoption in the company is one of the keys for the continuity of the company's business. Since a lot of financials, time and human resources are invested on ERP adoption, there must be an evaluation of ERP system to assess whether the ERP system adoption is successful or not. Some models have been developed by some researchers to assess the evaluation of ERP success. Each model has important factors used to assess the success of ERP. This study analyzes several factors that measure ERP success derived from several ERP success models to identify the important degree of each factor. The method used in this research is Analytical Hierarchy Process (AHP) with the assessment data obtained from 3 experts who have the competence and experience regarding ERP system. The results of this study found that the benefit of use, organizational impact, and user satisfaction are the 3 main subfactors with the highest important degree values.

E-government system evaluation

PurposeEnterprise resource planning (ERP) systems are complex and comprehensive software designed to integrate business processes and functions. Despite the difficulties and risk, the adoption of ERP systems is expanding rapidly. Universities make large investments in information systems and expect positive impacts. However, universities are facing serious challenges in implementing new technology. Therefore, this research aims to evaluate the impact of ERP systems on higher education (HE) from the perspective of stakeholders’ performance.Design/methodology/approachThis research paper conducted a case study of an ERP system in a Saudi university to explore the impact of ERP system on the performance of the system’s stakeholders among the university’s employees.FindingsThe system quality factors (flexibility, compatibility, availability of right data, availability of currency, ease of use and timeliness) were found to affect performance positively, as were service quality factors (tangibility, reliability, responsiveness and assurance). This research further found that factors from pre-implementation, implementation and post-implementation phases had a direct effect on stakeholders’ performance.Research limitations/implicationsFuture research would be useful during the maturity phase to include all stakeholders in several Saudi universities. In addition, more research can be beneficial to test the applicability of the impact of the ERP system on stakeholders’ performance in other public sector organisations and in the private sector.Practical implicationsThe results suggest that organisations in general and HE institutions in particular should focus on the early stages and the implementation phase if they wish to achieve high standards of stakeholder performance.Originality/valueThis research makes a novel contribution by attempting to evaluate the impact of service quality on stakeholder performance in the ERP environment. The contribution uses service quality as a dimension consisting of four factors – reliability, assurance, tangibility and responsiveness. All four factors were found to be significant on ERP stakeholders’ performance.

FACTORS INFLUENCING THE ADOPTION AND IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN THE SMES SECTOR

Purpose: The purpose of this study was to investigate the factors that influence ERP systems adoption and implementation in SMEs in Kenya.Methodology: The research adopted a descriptive design. The target population was 4560 SMEs in Kenya. A sample size of 87 SMEs was selected. The respondents were identified through probability sampling in the form of stratified sampling. The collection of data was conducted through the use of questionnaires and thereafter data coding was done then followed by data presentation via graphs, tables as well as pie charts. These were then analyzed through both descriptive statistics (frequencies and means as well as inferential statistics (correlations).Results: The findings revealed that organization resources bring about success of ERP related organization change. The findings on the influence of internal factors on ERP system implementation revealed that indeed the internal factors influencing the adoption of ERPs in SMEs in Kenya include; the top management of SMEs, project team constitution as well as the above average knowledge requirements.Unique contribution to theory, practice and policy: The study recommends that SMEs in Kenya need to put into consideration, continuous introduction of ERP systems. Additionally, the study recommends that the government regulations as well as the other external factors should be aligned in a way that ensures that there is room for companies to explore means of adopting and implementing ERP systems so as to be able attain sustainable competitive advantage.

Lean Business Process for Better Environmental Performance: A Case Study of ERP System Adoption

Lean Business Process for Better Environmental Performance: A Case Study of ERP System Adoption

Challenges and Success Factors of ERP Systems in Australian SMEs

Today, great potential is envisaged for ERP systems in small and medium-sized enterprises (SMEs), and software vendors have been repackaging their ERP systems for SMEs with a recent focus on cloud-based systems. While cloud ERP offers the best solution for SMEs without the overheads of the huge investment and management costs that are associated with traditional ERP systems, the SME sector faces many challenges in their adoption. Traditional ERP studies have predominantly focused on large organizations, and gaps in the literature indicate that both vendor and consumer perspectives require more understanding with new technology offerings for SMEs. This paper describes some of the common challenges, such as cost effectiveness, alignment between software and business processes, customized governance and training, which form the major SME constraints for ERP system adoption. Due to the dynamic nature of SME businesses, best practice guidelines for an SME’s ERP implementation could be arrived at through closer investigation of its business requirements in order to avoid misfits. This forms the main objective of the study. We identify key success factors of ERP implementation in an Australian SME as a case study. These target success factors are then compared to the actual outcomes achieved. Factors such as business process alignment with the ERP system, meeting customer and stakeholder needs and reducing recurring and maintenance costs were key to the success of ERP implementation for the Australian SME. In particular, the IT and business strategy alignment with a customer focus and flexible reporting features of ERP systems has resulted in business agility.