Role Of Administration Research Articles

German higher education managers in the multiple hybrid university and their positioning with respect to third space

Based on a re-analysis of data from the KaWuM and WiMaKo research projects, this article furthers our understanding of higher education management in German universities by focusing on communicative skills and competences, as opposed to roles and job descriptions. While higher education management is a relatively heterogeneous field of activity, resulting in a huge variety of different higher education manager roles, we argue that similarities between these managers are found in the skills and competences they need to cope in the unique organisation of the university. German universities can be described as multiple hybrid organisations, characterised by their many structural inconsistencies in their key decision premises. As a result, third space opens up between three university subsystems: academia, administration and leadership roles (mainly the presidium). We suggest that higher education managers need communicative skills and competences, in particular negotiation and mediation, to work in the third space bridging these three subsystems. It is proposed, therefore, that future research on higher education managers should focus more on their skills and competences than on precise tasks, as outlined, for example, in a job description.

Using Learning Health System Principles to Embed Patient Experience Data in Primary Care: A Qualitative Investigation.

Though an important component of high-quality healthcare, the routine collection of patient experience data is limited in primary care, as is the evidence for how this data is being used for quality improvement. This study used a learning health system (LHS) framework to describe how a university-affiliated community general practice is integrating patient experience data into service and quality improvement efforts, and to identify barriers and facilitators. A co-designed qualitative case study was conducted with academic researchers and staff from a university-affiliated general practice in Australia. Semi-structured interviews were conducted in April 2024 with practice staff, and transcripts were deductively coded according to a five-domain learning health systems framework, and with additional codes capturing barriers and facilitators. Eighteen (53%) practice staff were interviewed, including general practitioners (n=11), a practice nurse (n=1), and administrative staff (n=6). Participants identified multiple methods through which the practice captured the patient experience that spanned all domains of the LHS framework. However, there was less evidence of a coherent quality improvement strategy being employed, with associated barriers identified around staff workloads, training, and existing government funding policies. Key facilitators to the use of patient experience data included: membership of a larger health organisation and university; key dedicated administrative and clinical roles; and effective leadership, governance structures and policies to support continuous learning and drive service improvement. This study presents a case example of how patient experience data is being integrated into general practice and identifies key barriers and facilitators to initiating and translating this data for continuous healthcare improvement. By mapping the use of patient experience data to a LHS framework, this study shows how LHS principles can be applied to primary care to facilitate the capture and use of patient experience data on an ongoing basis.

An inquiry into factors influencing non-clinical healthcare professionals’ feedback-seeking behavior

Purpose This study aimed to explore factors that influence non-clinical staff’s feedback seeking from peers and supervisors. Design/methodology/approach The authors used a qualitative, interpretive approach to data collection and analysis. The authors conducted in-depth interviews with 15 non-clinical staff regarding their experiences with feedback seeking at work. To identify themes and patterns of meaning, the authors followed the guidelines for reflexive thematic analysis. Findings The authors find that non-clinical staff’s feedback-seeking behavior was shaped by task-, motivation-, source- and context-related factors. The study’s findings also point to the critical role of peer feedback among non-clinical staff. The authors find that, regarding their daily tasks, non-clinical staff seek feedback from their peers more often than from supervisors. Research limitations/implications The authors encourage scholars to examine the role of trust and expertise in peer feedback-seeking behavior and to explore the use of artificial intelligence as a feedback source for staff performing administrative and clerical roles. The authors also underscore the value of the resource-seeking perspective in advancing research on feedback seeking and creating supportive feedback environments in the workplace. Practical implications The authors recommend non-clinical staff be intentional and proactive with feedback seeking. The authors also recommend healthcare leaders be clear about the expertise available within and outside their departments and create psychologically safe work environments for feedback seeking from peers and supervisors. Originality/value The study contributes to the limited scholarship on non-clinical healthcare professionals and sheds light on non-clinical staff’s feedback-seeking behavior from peers and supervisors.

Health-Enhancing Physical Activity (HEPA) and Its Barriers Among Working Women at Mansoura University, Egypt

Background: Identifying physical activity (PA) and its barriers among middle-aged women may aid in the development of age-specific health promotion interventions. In Egypt, women, particularly those in the workforce, typically face numerous barriers that result in low levels of PA. This research seeks to assess the prevalence of health-enhancing physical activity (HEPA) among working women at Mansoura University and identify the associated barriers. Methods: This cross-sectional study employs a quantitative methodology that includes an analytic component. We studied a non-random sample of 760 Egyptian women employed at Mansoura University. Sociodemographic data were collected, and the international physical activity questionnaire (IPAQ) short form was used to assess the level of PA. Additionally, the Barriers to Being Active Quiz (BBAQ) was used to assess barriers to PA. Results: One-fourth of women engage in HEPA; 44.9% are classified as minimally active, while 30.1% are inactive. Multivariable logistic regression analysis showed the type of job is an independent predictor of HEPA, with ARR of 1.7 for manager and administrative roles. The total BBAQ score significantly predicts HEPA (ARR = 0.94). Social influences and lack of willpower scores are significant independent predictors of HEPA (ARR = 0.9 and 0.8, respectively). Most individuals encounter two to five barriers, with only 11.3% experiencing no PA barriers. The most frequently reported barrier is the lack of energy (80.4%), followed by the lack of resources, willpower, and time (74.04%, 69.6%, and 69.4%, respectively). Conclusions: The prevalence of HEPA is low among working women at Mansoura University. Policymakers can utilize findings to promote engagement with and adherence to physical activity.

Factors influencing engagement in oral cancer prevention activities among dental students and professionals in Saudi Arabia

BackgroundOral cancer is a pressing health concern in the Saudi Arabia (SA), with rising incidence and mortality rates. Despite the efforts in raising awareness, gaps persist in knowledge, attitudes, and practices (KAP) related to oral cancer prevention (OCP) among dental health professionals. This study aimed to identify the key factors influencing engagement in oral cancer prevention activities among dental students and professionals in Saudi. It examines the impact of socio-demographic characteristics and assesses their KAP related to oral cancer prevention.MethodA cross-sectional study was conducted between November 2023 and February 2024 using a pre-validated online questionnaire distributed among oral health providers across various regions and sectors in SA. The survey included questions about participants’ KAP toward OCP. Descriptive statistics and logistic regression analyses were used to analyze the data.ResultsOut of 400 oral health providers invited, 157 completed the survey. The findings showed a discrepancy between knowledge and practice. While awareness of OC was generally high, this did not consistently lead to favourable attitudes or effective practices. The engagement in OCP activities was significantly associated with good knowledge, practice and favourable attitude scores. Profession significantly influenced participation, with clinicians (P = 0.013, OR = 0.131, 95% CI: 0.026–0.653) and those in administrative roles (P = 0.030, OR = 0.101, 95% CI: 0.013–0.804) both less likely to participate compared to dental students. Knowledge was a significant predictor (P = 0.002), with providers demonstrating poor knowledge being far less likely to participate (OR = 0.053, 95% CI: 0.008–0.339).ConclusionThe study identified a critical need for enhancing OCP education and training among oral health providers in SA. The findings indicate that continuous, targeted, and culturally sensitive training could bridge the existing KAP gap, potentially leading to improved early detection and management of OC, thereby reducing its morbidity and mortality rates in the region.

Optimalisasi Peran Kepala Madrasah Kunci Revitalisasi Pendidikan Islam

Islamic education is currently facing various challenges that require revitalization measures to improve the quality and effectiveness of the learning process. The role of the head of the madrasa becomes crucial in this revitalization process. This study aims to explore how the head of the madrasa can maximize their role in supporting the renewal and enhancement of Islamic education. The research method used is library research, which involves a review of literature on the role of the head of the madrasa and best practices in educational management. The study shows that the head of the madrasa needs to perform several key roles simultaneously. Firstly, as a leader, they must be able to motivate and inspire all members of the school to achieve the established educational goals. Secondly, in their capacity as an educator, the head of the madrasa should provide the necessary guidance and support to teachers to improve the quality of teaching and the learning process. Thirdly, as a manager, the head of the madrasa must efficiently and effectively manage school resources. Fourthly, in the role of administrator, they must ensure that school administration runs smoothly and complies with applicable regulations. Lastly, as a supervisor, the head of the madrasa needs to monitor, mentor, and improve the classroom learning process and design relevant training programs for teachers.

Exploring Women's Roles, Contributions, and Challenges in Medieval India from the 10th to 18th Century

This paper explores the roles that women portrayed, the contributions they made, and the obstacles encountered during the medieval period in India, from the 10th to the 18th century. Drawing light on the status of women and the complex forces in that life, the analysis done above tries to unfold the socio-political, cultural, and economic background of the period under consideration. This research studies the social and cultural landscape, assessing how the caste system, religious practices, and gender norms have affected the roles that women have played out in various diverse places. Added to this in the study is further looking into the various ways through which the very significant dynasties of Rajputs, Mughals, and Deccan Sultanates were influencing the experiences of women. Therefore, a special focus would be placed on the roles women assume in political and administrative roles, particular to their involvement in specific positions like being rulers, regent moms, military leaders, and ambassadors. In addition, the influence of royal women in courts and assemblies and their contributions to governance and strategy is also probed, which essentially provides a comprehensive knowledge of the agency that the royal women possessed throughout this period and the problems that they encountered.

Key Personality Traits for Business Administration Efficiency Using Holland's RIASEC Model and FIKR Profiling Assessment

This study investigates aligning personality traits with business administration roles to enhance efficiency and organizational success, applying Holland's RIASEC (Realistic, Investigative, Artistic, Social, Enterprising, and Conventional) model with the FIKR (Facet, Insight, Knowledge, and Resilience) Profiling Assessment Tool. Using data from 180 respondents, six personality dimensions—Realistic, Investigative, Artistic, Social, Enterprising, and Conventional—were analyzed to evaluate suitability for business administration roles. Key findings reveal a high prevalence of Enterprising and Conventional traits, highlighting strong leadership potential and organizational skills, while Social traits positively influenced team dynamics and client management, emphasizing their role in interpersonal relations. Theoretically, this research advances the understanding of personality-based role alignment, showing how specific traits support core business administration functions and contribute to role effectiveness. These insights allow organizations to refine hiring practices, optimize role assignments, and improve workforce development by aligning employees with roles that match their personality profiles, ultimately supporting enhanced business performance and long-term organizational success. Received: 10 September 2024 | Revised: 6 November 2024 | Accepted: 25 November 2024 Conflicts of Interest The authors declare that they have no conflicts of interest to this work. Data Availability Statement The data that support this work are available upon reasonable request to the corresponding author. Author Contribution Statement Chee Kong Yap: Conceptualization, Formal analysis, Writing - Review & Editing, Visualization. Chee Seng Leow: Methodology, Validation, Resources, Supervision, Funding acquisition. Wing Sum Vincent Leong: Software, Investigation, Data Curation, Writing - Original Draft, Project administration.

Generative artificial intelligence, present and perspectives in public administration

Artificial Intelligence (AI) is playing an increasingly important role in public administration, offering innovative solutions for efficiency and better public services. The application of AI in public administration aims to modernise and streamline the services offered to citizens. AI contains advanced algorithms, neural networks, and machine learning techniques to improve performance and efficiency over time. Smart algorithms, responsibly implemented, could help governments enhance service delivery and strengthen citizen engagement in local, city, regional, and national administrations around the world. Governments in some states have discreetly launched pilot programs to test developing AI applications, demonstrating an enthusiasm for technology at least as great as that in the private sector. By utilising AI, public administrations can automate repetitive processes, optimize resource usage, and improve interaction with the public. The purpose of the research is to show the extent and scope that AI tools integrated into organisations have in almost all areas of the public and private sectors in general, and state administrations in particular. The research objectives were: to analyse the dynamics of investments in AI tools; to discover the main services in state administrations that can be better performed using AI; to analyse the risks; and to highlight the perspective of development and integration of AI in public administrations of a few European states. The research is based on a comparative analysis of the implementation of AI tools across fields, components, and regions at the European level mainly, but also for Romania. The analysis period is 2021-2030. The results show a continuously increasing trend and an ever-faster rate of assimilation of AI tools in the field of public administration in an increasing number of states from most developed regions worldwide.

Characteristic features of the activities of Muslim educational institutions in Kabardino-Balkaria between 1992 and 2005

The article is devoted to the study of specific features of the process of formation and development of the Islamic education system in the Kabardino-Balkarian Republic in the early 90s of the XX century and in the mid of the first decade of the XXI century. The author, based on a comprehensive analysis of scientifi c papers, studies the specifi cs of the emergence and development of the structure of Muslim educational institutions in the CBD in the early 1990s and in the mid of the 2000s. The paper considers the role of the Spiritual Administration of Muslims of the republic in the creation of a complex of higher and secondary educational Islamic institutions in the CBD between 1992 and 2005. The author examines the totality of theological, socio-economic and political problems that arose during the formation of Muslim spiritual education in Kabardino-Balkaria, and measures aimed at overcoming them.

INNOVATION IN ISLAMIC EDUCATION MANAGEMENT: ENHANCING TEACHER’S PROFESSIONALISM AND TECHNO-PEDAGOGICAL SKILLS

This study explores the integration of technology in Islamic education management and its impact on enhancing teacher professionalism, particularly techno-pedagogical competence, in the digital era. Objective: The research aims to examine innovative strategies for improving the management of Islamic education and fostering teacher professionalism to meet the challenges of the digital age. Methods: A literature review approach was employed, synthesizing findings from various academic sources to highlight key developments, challenges, and opportunities in Islamic education management and teacher development. Results: The findings reveal that effective integration of technology enhances educational efficiency, quality, and access to resources while fostering innovative teaching methods and collaborative environments. Teacher professionalism is critical for achieving educational goals and is supported by strategies such as training, digital literacy programs, and professional development initiatives tailored to align with Islamic principles. The role of school administrators and government in facilitating these advancements is also significant. Novelty: This study contributes to the discourse on Islamic education by emphasizing the dual role of technology in administrative management and pedagogical enhancement. It underscores the necessity for holistic strategies to prepare educators for a digitally driven educational landscape, ensuring that Islamic educational institutions remain relevant, innovative, and aligned with their religious and moral values.

다층적 거버넌스 모델을 적용한 한국의 RISE 체계 분석

This study aims to contribute to the successful establishment of the RISE system in South Korea by applying a multi-level governance model to its analysis and deriving key policy implications. Recent shifts in the policy landscape—prompted by increased decentralization, greater civil society participation, the erosion of state authority, the emergence of diverse private institutions, and the advent of New Public Management—have necessitated a transition from traditional, vertically hierarchical approaches to new governance forms characterized by horizontal collaboration and networks. South Korea’s higher education system is currently transitioning from a centralized, top-down model to one of cooperative governance between local governments and universities. The RISE system is designed to devolve university funding authority to local governments, enabling the development of university support plans aligned with regional development goals, and fostering an ecosystem that promotes local talent development, employment, entrepreneurship, and regional retention. In this context, universities must align their educational and research activities with the economic and social needs of their regions, while local governments are expected to strengthen their administrative and financial support roles. This study employs a multi-level governance framework, synthesized from existing governance research, which encompasses governance levels, inter-governmental interactions, policy decision-making and implementation mechanisms, conflict and cooperation dynamics, as well as performance measurement and evaluation. Through this lens, the RISE system is analyzed to optimize policy coordination and resource allocation within regional contexts, thereby driving innovation in higher education. Ultimately, by fostering broader stakeholder engagement and reinforcing accountability and transparency through multi-level governance, the successful entrenchment of the RISE system can be anticipated.

Rule of Law and Democratic Decline During States of Emergency – The Case of the Czech Republic

Purpose: This paper analyses the impact of the state of emergency declared during the Covid-19 pandemic on public administration, specifically focusing on the Czech Republic. It aims to understand the correlation between the rule of law, the legitimacy of measures taken during the pandemic, and the public’s willingness to comply with these measures.Design/Methodology/Approach: The paper employs a comparative study design, examining the consistency of pandemic measures with the core principles of the rule of law – legality, proportionality, and legitimate expectations. The study focuses on measures that restrict rights (e.g., right to education) and those that, conversely, grant rights (e.g., decisions on compensation bonuses). The methodology involves an analysis of the relevant case law, administrative practice, and data from several databases.Findings: The study reveals frequent breaches of legality and proportionality, both in the restriction and granting of rights. Findings indicate that the public’s willingness to comply with measures decreased when these were perceived as illegitimate. This was evident in the Czech Republic where, despite the persistence of most measures, the situation worsened during the autumn 2020 and spring 2021 waves of the pandemic.Practical Implications: The findings of this study have significant implications for public administration and policymaking, especially during times of crisis and declared state of emergency. The results highlight the importance of maintaining the rule of law and ensuring the legitimacy of public compliance measures. The study suggests that disregard for these principles can lead to a decline in public trust and cooperation, exacerbating the crisis.Originality/Value: This paper provides a unique perspective on the management of the Covid-19 pandemic, linking the rule of law with public compliance. It offers valuable insights for governments and policymakers on the importance of maintaining legality and proportionality in their measures, and the potential consequences of their disregard. What sets this study apart is its comprehensive analysis of both cases where rights were reduced (such as limitations of the right to education) and cases where rights were provided (such as the granting of compensation bonuses). This dual-focused approach offers a more holistic view of the impact of governmental measures during the pandemic. The study’s findings contribute to the broader understanding of crisis management and the role of public administration. This comprehensive approach enhances the originality and value of the research, making it a significant contribution to the field.

The role of macrolides in chronic rhinosinusitis and nasal polyps.

Chronic rhinosinusitis (CRS) is a heterogeneous condition, so personalized treatment based on each patient's pathophysiology is essential, rather than a one-size-fits-all approach. Drug therapy for CRS has evolved significantly in recent years with the introduction of biologics, necessitating a reconsideration of the role of low-dose and long-term administration of a 14-membered ring macrolide (macrolide therapy) in the treatment of CRS. Recent research on the mechanisms of macrolide therapy and its proper use may assist physicians in improving patients' quality of life and reducing disease burden. A classification of the pathogenesis of CRS based on endotype has been proposed, with type 2 inflammation playing a particularly important role as a refractory factor. Macrolide therapy improves CRS via immunomodulatory and anti-inflammatory effects rather than antimicrobial action, and it is expected to be effective in patients with neutrophil-dominant inflammation. Understanding the effectiveness and limitations of macrolide therapy is critical for making the best treatment decisions, especially when combined with surgery and other pharmacologic therapies. Therefore, selecting appropriate patients for macrolide therapy is critical for achieving adequate therapeutic efficacy.

Aplastic anemia associated with osimertinib: Analysis of the FDA adverse event reporting system.

Aplastic anemia (AA) is a life-threatening disease, and drug-induced AA is rare. Recently, studies on cases that possibly developed AA following osimertinib treatment have been conducted. This study evaluated the association of epidermal growth factor receptor (EGFR) tyrosine kinase inhibitors (TKIs), including osimertinib, with AA and characterized such registered patients using a large spontaneous adverse event reporting database. Data from the Food and Drug Administration's Adverse Event Reporting System spanning from the first quarter of 2015 to the second quarter of 2023 were used. Disproportionality analyses with reporting odds ratio (ROR) and information component (IC) were performed for signal detection. Furthermore, we described a case series of patients who experienced AA during osimertinib treatment. A signal was detected with osimertinib (ROR: 4.16, 95% confidence interval (CI): 2.54 - 6.80; IC: 1.80, 95% CI: 1.10 - 2.51); however, no signals were detected with other EGFR-TKIs. 16 individuals treated with osimertinib had AA, of whom 14 (87.5%) were registered as suspected drugs. The median age of these individuals was 70.5 years (interquartile range (IQR), 64.8 - 78.3 years), with varying time to onset (IQR, 4 - 210 days) and outcomes, including 3 (18.8%) deaths. Our analyses generated a safety signal for the association between osimertinib and AA. Further studies are required to understand and confirm the role of osimertinib administration in the development of AA.

Peran Administrasi Sarana dan Prasarana dalam Pengembangan Lembaga Pendidikan Islam

Infrastructure management is a crucial element in the development of Islamic educational institutions; however, its management often faces challenges such as budget constraints and unequal distribution of facilities. This study aims to analyze the role of infrastructure administration in enhancing the quality of education in Islamic educational institutions and how effective management can contribute to the development of these institutions. The research method used is a literature review with a qualitative approach, analyzing various literatures related to infrastructure administration and its implementation in Islamic educational institutions. Data was collected through reviewing relevant journals, articles, and books, and analyzed descriptively. The findings show that effective infrastructure administration, which includes planning, procurement, maintenance, and disposal, plays a significant role in improving education quality. Adequate infrastructure can create a conducive learning environment, improve access to education, and support extracurricular and religious activities. In conclusion, proper management of infrastructure is a key factor in the development of Islamic educational institutions, although challenges such as budget limitations and human resources still need to be addressed for optimal results.

Erythropoietin for the prevention of postoperative neurocognitive disorder in older adult patients undergoing total joint arthroplasty: a randomized controlled study

BackgroundPost-operative delirium (PD) is a common post-operative complication with significant clinical and financial impacts on patients. Erythropoietin (EPO), a multi-functional glycoprotein hormone, exhibits erythropoietic and non-erythropoietic anti-inflammatory properties. This study aimed to determine the role of perioperative EPO administration in the development of postoperative delirium in older adult patients undergoing total joint arthroplasty.MethodsSeventy-one patients (> 65 years old) scheduled for total joint arthroplasty were randomly assigned to two groups: EPO-treated (EPO, n = 35) and placebo (control, n = 36). All patients completed the Mini Mental State Examination (MMSE) pre-operatively and on post-operative day (POD) 2. The confusion assessment method (CAM) was used to assess the patients until discharge (POD 5). Serum C-reactive protein (CRP) and inflammatory cytokine levels were measured and compared pre- and post-operatively. The development of delirium and cognitive dysfunction was evaluated post-operatively.ResultsOne patient in the control group developed delirium on POD 2 (3.2%), whereas no patient in the EPO group developed PD (0% vs. 3.2%, p = 0.500). Post-operatively there was no significant difference in MMSE scores between groups. Both groups showed increases in pro- and anti-inflammatory cytokine levels, with no significant differences. Similarly, CRP levels, neutrophil/lymphocyte ratio (NLR), and platelet/lymphocyte ratio (PLR) showed no intergroup differences in post-operative inflammatory responses.ConclusionsPerioperative EPO reduced the incidence of post-operative delirium, although not statistically significant, with no differences in post-operative cognitive function and inflammatory responses.Trial registrationThe trial was registered on December 12, 2023 at http//clinicaltrials.gov, registration number NCT06178835.

Nurse Managers' Experiences in Organisational Adaptation During Public Health Emergencies: A Qualitative Study.

To elucidate strategies for improving organisational adaptation during public health emergencies from the perspectives of nurse managers. This study utilised a qualitative approach, incorporating complex adaptive system theory within a phenomenological tradition. Semi-structured interviews were conducted from May 2022 to June 2022. Participants included core members of the Shanghai Public Health Emergency Teams-Nursing from 12 tertiary hospitals in Shanghai, all of whom had substantial experience as nurse leaders impacting health systems. Data obtained were coded and analysed using interpretative phenomenological analysis. Seventeen frontline nurse managers participated, leading to the emergence of three key themes related to complex organisational adaptation: seeking institutional support for environmental adaptation, building intrateam support for structural adaptation and activating individual support for behavioural adaptation. A conceptual framework of organisational adaptation was proposed, displaying the interconnections among these themes. The study provides valuable insights into managing nursing teams involved in public health emergency preparedness and response as an adaptive system. Identified managerial strategies offer guidance to ensure effective organisational assembly and optimal utilisation of the nursing workforce within the healthcare system. Recognising the crucial role of nurses in managerial positions, who leverage leadership, adaptability and decision-making skills to coordinate frontline teams, is vital for effective public health emergency response. Their involvement in administrative roles underscores the importance of nursing perspectives in strategic planning, organisational adaptation and enhancing health system resilience during crises. The organisational adaptation strategies effectively adopted by nurse managers provide a reference for international scholars seeking to enhance the function and performance of nursing staff in healthcare system during public health emergencies. Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist. No Patient or Public Contributions.

Türkiye-China relations revisited: a neo-Gramscian perspective

ABSTRACT A considerable number of studies have attempted to analyse changes in Turkish foreign policy under the Justice and Development Party administration. These changes triggered the debate about whether Turkish foreign policy shifted its Western orientation. Departing from rising anti-West rhetoric in Turkish foreign policy, this study sets out to explain the recent rapprochement between Türkiye and the People’s Republic of China. From a critical perspective, it proposed a new way of viewing Türkiye’s relations with China as a counter-hegemonic rapprochement reshaped by internal/external dynamics in the post-western world order. Consequently, it shows which ideas, material capabilities, and institutions have played roles in the Erdogan administration’s challenge to Western hegemony by utilizing relations with China.

Analisis Pengembangan Sistem Layanan Masyarakat Untuk Pengelolaan Iuran Warga Secara Terintegrasi

Neighborhood Association (RT) is the smallest governance system in Indonesia that plays a vital role in population administration and conveying community aspirations to the government. However, the limitations of time and the availability of the RT Chairman often result in administrative services being slow, inefficient, and less responsive to the needs of the residents. Therefore, innovation in the management of administration at the RT level is needed to improve the effectiveness and efficiency of services. This research aims to design and develop a web-based information system that can assist the RT Chairman in managing population data and resident fee payments in a more systematic and organized manner. Currently, fee payments are done manually, with information conveyed through WhatsApp groups, which often causes confusion and difficulties in monitoring payment status. With this information system, residents can independently and transparently monitor their fee payment status and quickly access relevant information. The development of this system uses the Prototyping method, and testing is conducted through white box testing on three main functionalities. The test results show that all paths can be navigated well, although there are warnings when accessed through older browser versions. With this system, it is hoped that RT services will be more efficient, transparent, and easily accessible to residents. This system helps the neighborhood association manage finances and contributions efficiently.