Actor Theory Research Articles

Pemberdayaan Ibu Rumah Tangga Melalui Kelompok Menjahit Deta dan Batik Kajang Padati di Kota Padang

This research is motivated by the empowerment of sewing training for housewives conducted by the Padang City DPRD in the last 2 years, the sewing training empowerment is one of the main points of thought of members of the Padang City Regional House of Representatives, but the training runs for 1 week and then is continued by the Deta sewing group voluntarily. However, over time the trainees have earned income from opening a business at home. The Actors involved make it interesting to research. The purpose of this study was to describe the strategy of empowering housewives through the Deta Sewing and Batik Kajang Padati groups in Padang City. This research uses a qualitative approach with a descriptive type, and the informant of this research is done by taking informants through purposive sampling technique, namely by looking for informants who match the criteria set by the researcher. The data collection method starts from the in-depth interview stage, observation and document data collection. The unit of analysis in this study is in the group, namely the deta sewing group and sewing empowerment participants in Padang City. Data analysis is carried out from several stages, namely data collection, data reduction, data presentation and conclusion drawing called the Miles and Hubermen model. The results of this study show that the sewing empowerment program in Padang City shows a positive impact in improving the skills and economy of housewives. Support, opportunities, and clear responsibilities, as well as the application of the ACTORS theory, are critical to the success of the program. The strategies used in the sewing empowerment program involve needs identification, training planning and implementation, collaboration with institutions, and ongoing support and evaluation to improve the skills, economic well-being, and social contribution of housewives.

A Silhouette of Dangai’ s Cyber-representation

As a distinctive subculture phenomenon, Dangai drama has been under the spotlight for its portrayal of homoeroticism deviating from hetero-normative ideology and potential implications for films and television industry in China in which neoliberalism is exerting profound influence on multifarious domains. Hinging upon the transitivity structure in SFG and social actors theory, the paper exercises linguistic modus operandi to set in motion the discourse analysis apropos of this entrancing but contentious series genre for the sake of casting light on its sociologically diversified representation in alignment with culturally and politically memetic epitome in heterogeneous cyber-media.

Exploring the mechanism of sustained consumer trust in AI chatbots after service failures: a perspective based on attribution and CASA theories

In recent years, artificial intelligence (AI) technology has been widely employed in brand customer service. However, the inherent limitations of computer-generated natural language content occasionally lead to failures in human-computer interactions, potentially damaging a company’s brand image. Therefore, it is crucial to explore how to maintain consumer trust after AI chatbots fail to provide successful service. This study constructs a model to examine the impact of social interaction cues and anthropomorphic factors on users’ sustained trust by integrating the Computers As Social Actors (CASA) theory with attribution theory. An empirical analysis of 462 survey responses reveals that CASA factors (perceived anthropomorphic characteristics, perceived empathic abilities, and perceived interaction quality) can effectively enhance user trust in AI customer service following interaction failures. This process of sustaining trust is mediated through different attributions of failure. Furthermore, AI anxiety, as a cognitive characteristic of users, not only negatively impacts sustained trust but also significantly moderates the effect of internal attributions on sustained trust. These findings expand the research domain of human-computer interaction and provide insights for the practical development of AI chatbots in communication and customer service fields.

Determinants of Quality Jobs Among Youth: An Empirical Investigation Across Occupations in Lagos, Nigeria

Quality jobs, a multidimensional construct, have been perceived differently in labour management literature. The view that the quality of earnings is the primary determinant of job quality has been criticized. This study, therefore, investigates the characteristics and major factors determining quality jobs among the youths in Lagos, Nigeria. Leveraging on the rational actor theory, Maslow's theory of needs, and Amartya Sen’s capability approach, four hundred (400) employees, mainly youths, across occupational sectors within Lagos, Nigeria, were sampled. Using descriptive statistics and exploratory factor analysis, the study revealed that though wage (quality of earning) is an essential factor determining youths’ perception of a job, findings revealed other vital factors that youths consider in determining quality jobs. The work environment, dignity, and workers’ protection, among others, are identified in this study as determinants of quality jobs. Far-reaching implications, both practical and policy-oriented, emerged for all stakeholders.

Egypt's Post-Arab Spring Revolution Explanation for Democratisation Failure

The Arab Spring phenomena fueled international confidence in the Middle East's democratization process. The democratic election of Muhammad Morsi (Muslim Brotherhood) as President of Egypt was one of the Arab Spring Revolution's most significant victories. However, on July 3, 2013, General Abdul Fattah Al-Sisi, the Head of Egypt's Armed Forces, conducted a coup to topple Morsi's rule. That action is incompatible with democratic principles. The failure of this democratization process is the primary subject of this research. The purpose of this article is to understand the contributing causes to Egypt's democratization failure following the Arab Spring movement of 201. The author explains the phenomena using a qualitative technique with Miles and Huberman's descriptive-analysis methodology, as well as three theories: Seymour Lipset's modernization theory, Huntington's political actor theory, and Philip C. Schmitter's international environment theory. This report discovered that three causes contributed to Egypt's democratization failure: a lack of economic conditions, a relationship between the MB (Muslim Brotherhood) and Salafis, a lack of international backing, and GCC state meddling.

Feminist Film Theory: The Impact of Female Representation in Modern Movies

Abstract In contemporary American cinema, the representation of women remains disproportionately limited despite significant social movements advocating for diversity and equality. This study examines the depiction of women in top-grossing films of 2018, contrasting those directed by men with those directed by women, to understand the influence of gender dynamics on cinematic portrayal. Analyzing the top five highest-grossing live-action movies directed by each gender, this research utilizes critical mass and critical actor theories to evaluate the impact of female filmmakers on the representation of women both on and off-screen. Findings reveal that films directed by women feature higher percentages of female characters and crew members in key roles, yet face substantial budgetary and box office disparities compared to their male-directed counterparts. Despite some progress, the film industry continues to exhibit systemic biases, necessitating further structural changes to achieve genuine gender equality in cinematic storytelling. This study underscores the need for increased opportunities and resources for female filmmakers to foster a more inclusive and diverse cinematic landscape.

Traces of anti-programs against COVID-19: retailers' responses aimed at mitigating the spread of the virus

PurposeThe aim of the paper is to demonstrate how programs of action and anti-programs, concepts developed by Bruno Latour, are of excellent value in interpreting current world developments through a study of the effects and responses to the COVID-19 pandemic.Design/methodology/approachThe study was inspired by actor-network theory (ANT) and Bruno Latour's inclusion of nonhuman actors. In this case, I have studied how signs and other artifacts leave traces of anti-programs against the COVID-19 pandemic. Observations, in physical stores and online, are presented as the main empirical material used to identify traces of five anti-programs.FindingsThe five types of anti-programs identified were, namely (1) fighting the spread of the COVID-19 pandemic through prompts, (2) verbalizing responsibility, (3) creating a feeling of collectivity, (4) aspiring to heroism and (5) mobilizing support for continued business. The anti-programs were organized via a connection between human and nonhuman actors.Originality/valueThe study illustrates the usefulness of Latour's terminology in exploring contemporary sequences of events by means of using programs of action and anti-programs to study the case of retailers' responses to the COVID-19 pandemic. The study echoes ANT and Latour's ideas about including nonhuman actors in social studies. Moreover, the study demonstrates how these concepts can be productively introduced into studies of complex phenomena, by discussing the choice of viewpoint, how actors can be conjoined into one entity, the inclusion of nonobservable actors and the co-existence of an actor in both the program of action and the anti-programs.

Sea Alms Tradition from the Perspective of Network Actor Theory in Coastal Communities of Rowo Village, Kebumen

Sea Alms Tradition from the Perspective of Network Actor Theory in Coastal Communities of Rowo Village, Kebumen

Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience

Government chatbots are naturally imparted the identity of civil service agents, because they replace human civil servants in providing services on the frontline. However, little is known about whether government chatbots should present key characteristics consistent with their identity. Based on Computers Are Social Actors (CASA) theory and the stereotype content model (SCM), this study explored the effect of various identity characteristics on citizens' experiences in Chinese government chatbots. Valid data were obtained from 705 respondents and analysed using structural equation model, we found that manners, proactivity, conscientiousness, fairness, and professionalisation significantly influence the citizens' experiences, and that task-oriented language style has a negative effect. These effects are partly mediated by perceptions of warmth and competence. These findings contribute theoretically to the literature on chatbot identity and provide implications for incorporating chatbots into the design of e-government context.

Impact of virtual influencers on customer engagement of Generation Z consumers: a presence perspective

Purpose Based on the computers as social actors (CASA) theory, this study aims to explore the impact of three characteristics of virtual influencers (conversational tone, autonomy and responsiveness) on social presence, telepresence and customer engagement. Design/methodology/approach Using the purposive sampling technique, online survey was administered to Chinese Gen-Z consumers engaging with virtual influencers. Subsequently, 357 respondents were sampled. SPSS 29.0 and Smart PLS 4.0 were used to perform the analyses. Findings The results show that conversational tone and responsiveness have significant positive effects on both social presence and telepresence. Autonomy has a positive effect on telepresence, but not social presence. Social presence and telepresence have a positive impact on customer engagement. Originality/value As a burgeoning field, there is still uncertainty among both practitioners and researchers about the methods that virtual influencers engage their users in the context of social media. Limited research has focused on presence (social presence and telepresence) due to virtual influencers. Therefore, the CASA theory offers valuable insights into how virtual influencers’ characteristics contribute to the presence and customer engagement and provides practical guidance for the design of virtual influencers.

Cross-Sector Collaboration to Improve Access to Community Services for People Living With Diabetes: Contributions From Actor-Network Theory.

Diabetes is a global public health issue. The Public Health Agency of Canada published a Diabetes Framework 2022 which recommends collaborative work across sectors to mitigate the impact of diabetes on health and quality of life. Since 2020, the INMED-COMMUNITY pathway has been implemented in Laval, Québec developing collaboration between healthcare and community sectors through a participatory action research approach. The aim of this article is to gain a better understanding of the INMED-COMMUNITY pathway implementation process, based on the mobilization of network actor theory. Qualitative analysis of semi-structured interviews conducted from January to March 2023 with 12 participants from 3 different sectors (community, health system, research), were carried out using actor-network theory. The results explored the conditions for effective intersectoral collaboration in a participatory action research approach to implement the INMED-COMMUNITY pathway. These were: (1) contextualization of the project, (2) a consultation approach involving various stakeholders, (3) creation of new partnerships, (4) presence of a project coordinator, and (5) mobilization of stakeholders around a common definition of diabetes. Mediation supported by a project coordinator contributed to the implementation of an intersectoral collaborative health intervention, largely due to early identification of controversies.

Tourism Village Management Strategy Based On Sense Of Mission And Sense Of Commitment

This study aims to describe the management of a tourism village in the form of teak wood stockpiling and used as a tourism sector by the Perhutani of Benculuk Village by empowering the surrounding community based on a sense of mission and a sense of commitment. The approach used in this research is descriptive qualitative, and the method of data collection is in the form of interviews conducted with informants who have an interest in managing Djawatan Tourism Village. Analysis of the data obtained was carried out through data collection, data verification, data presentation and drawing conclusions. The results of the study show that the management of teak wood hoarding which is used as a Tourism Village in practical implementation is based on the ACTORS theory and Sense Of Mission and Sense Of Commitment with the aim of minimizing the unemployment rate of the surrounding community. Perhutani has a specific strategy for approaching the community in managing the teak wood stockpiling area so that it becomes a developing and advanced tourism village, so that the surrounding community becomes prosperous, lives happily, and avoids poverty

The CASA theory no longer applies to desktop computers

The Computers Are Social Actors (CASA) theory is the most important theoretical contribution that has shaped the field of human–computer interaction. The theory states that humans interact with computers as if they are human, and is the cornerstone on which all social human–machine communication (e.g., chatbots, robots, virtual agents) are designed. However, the theory itself dates back to the early 1990s, and, since then, technology and its place in society has evolved and changed drastically. Here we show, via a direct replication of the original study, that participants no longer interact with desktop computers as if they are human. This suggests that the CASA Theory may only work for emergent technology, an important concept that needs to be taken into account when designing and researching human–computer interaction.

Gender Bias in Virtual Doctor Interactions: Gender Matching Effects of Chatbots and Users on Communication Satisfactions and Future Intentions to Use the Chatbot

A healthcare provider’s gender not only influences patients’ health-related behaviors but also the reliability of health information. Grounded in the Computers Are Social Actors (CASA) theory and prior health literature, the current study examines how healthcare chatbots’ gender cues and user gender affect intentions to use the chatbot and chatbot expertise perceptions. Using a 3 (Chatbot Gender Cues: Chatbot vs. Male Doctor vs. Female Doctor) X 2 (User Gender: Male vs. Female) between-subjects experiment, this study indicates that the female-doctor design cues led to significantly higher perceived warmth and communication satisfaction, which subsequently increased social presence and future intentions to use the chatbot. Results also indicated a significant gender congruence effect between female users and the female-doctor design cue chatbot to yield greater communication satisfaction. This study, however, did not find a significant difference in perceived expertise between male versus female doctor design cues. Theoretical and practical implications are discussed.

Political Market and Constraints on Access to Employment among Youth: Case of the District of Abidjan

This article analyses the link between the social imaginaries of professional integration and the employment situation of young people in the District of Abidjan. Thus, the interviews analysed in the light of the theory of the strategic actor revealed that the social imaginaries of the professional integration of young people consist of a salaried relationship. In this logic, the latter invite themselves into the political market by offering their militancy in exchange for paid work. But thy disillusionment as a result of political marketing at work and poorly kept promises; what helps to keep them unemployed. This production invites reflection on the preliminary actions to be taken for young people before any investment oriented towards entrepreneurship. Similarly, it questions the interest of the involvement of young people in the democratic game.

Mengubah Sampah Menjadi Rezeki: Analisis Actors Dalam Pemberdayaan Masyarakat Pada Pengelolaan Sampah.

In the ACTORS theory, there is an ACTORS framework consisting of Authority, Confidence and Competence, Trust, Opportunities, Responsibilities, and Support. This study aims to determine and describe the ACTORS and impacts in community empowerment through waste management at the Baiman Main Waste Bank, Alalak Utara Village, Banjarmasin City. This research uses qualitative research. The data collection techniques used in this research are observation, interviews and documentation. The results of research through the ACTORS framework show that the manager's authority in making decisions related to programs and activities in the waste bank is an authority that cannot be intervened by the Banjarmasin city government. Through trust that is well established between managers and customers, it provides opportunities for customers to participate in training and making recycled products. By participating in training and making recycled products, customers gain economic capacity. The opportunities provided by the Waste Bank through training in making recycled products foster an entrepreneurial spirit in the community. Support from the Banjarmasin City Government in providing transportation facilities to support waste transportation activities. Based on the ACTORS analysis, there are no points of belief and responsibility in the empowerment activities and programs of the Banjarmasin City Baiman Main Waste Bank. The programs carried out by Baiman Main Waste Bank have an impact on the community including: the health and environmental impact of sorting activities, the impact of sorting activities on gender equality, economic impacts and business opportunities, impacts related to the 3R principle, through the reuse of waste.

Community Empowerment Strategy in Business Capacity Development Program of PT. Permodalan Nasional Madani

This research discusses the impact of the COVID-19 pandemic on the MSME sector in Indonesia and the role of PT Permodalan Nasional Madani (PT. PNM) in facilitating the growth and empowerment of Micro, Small and Medium Enterprises (MSMEs). This pandemic has changed the landscape of the economy and society globally. MSMEs have a crucial role in economic growth and employment in Indonesia. PT PNM, as a financial institution that focuses on empowering less prosperous communities, provides financing, mentoring and training to MSMEs. PT PNM is a financial institution that focuses on empowering underprivileged communities through access to capital, mentoring and training. The PKU Division provides assistance and training to customers, especially in dealing with marketing challenges during the pandemic. This study analyzes the MSME empowerment strategy through the ACTORS theory approach and identifies success factors that contribute to the national economy. With this support, MSMEs are expected to recover and contribute more to Indonesia's economic recovery. The research uses a qualitative approach with primary data from interviews with EVP PNM, Head of PKU Division, business actors. Secondary data: PNM documents, books, articles

Chatbots’ effectiveness in service recovery

Leveraging the computers are social actors theory, in this study, we explore traits of artificial intelligence-based chatbots that make them perceived as trustworthy, drive consumers to forgive the firm for service failure, and reduce their propensity to spread negative word-of-mouth against the firm. Across two scenario-based studies with UK consumers: one in a utilitarian product category (n = 586) and another in a hedonic product category (n = 508), and a qualitative study, our findings suggest that the perceived safety of chatbots enhances consumers' perceived ability and empathy, and anthropomorphism enhances the benevolence and integrity of chatbots, i.e., three traits of chatbots affect components of trustworthiness differently. Further, these traits have a positive influence on customer forgiveness and a negative influence on negative word-of-mouth.

Empowerment of Psychotic Cases as an Effort to Restore Social Functioning for People with Social Welfare Problems (Case Study at the Sidoarjo Social Service and Rehabilitation Center)

Empowerment is a process to form empowered individuals over themselves. The empowerment model is one of the efforts to shape social functioning. The objectives of this study include two things. First, to find out the empowerment model applied by the Sidoarjo Social Service and Rehabilitation Center for people with psychotic type social welfare problems. Second, to determine the social functioning of people with psychotic type social problems after following the empowerment model. This research uses the ACTORS theory by Sarah Cook and Steve Macaulay supported the concept of social functioning. This research uses qualitative methods, case study approach. Data collection techniques through interviews, observation, and documentation. The technique of determining informants uses purposive sampling. Miles and Huberman model data analysis. Data validity techniques use source triangulation. The results of this study show that the empowerment model applied to psychotic type PMKS by the Sidoarjo Social Service and Rehabilitation Center consists of guidance, mental and spiritual, social, and skill training programs. Based on the research conducted, the program can form social functioning in psychotic type PMKS. This happens to psychotic PMKS who are still in the hall or return to the family. The first indicator in the concept of social functioning, evidenced by independence in getting a job. In the second indicator, the ability to perform tasks according to their status. The third indicator shows the initiative of action when experiencing problems.

Pengembangan Kewirausahaan Digital di Indonesia

P The potential for the digital economy in Indonesia is enormous and is predicted to continue to grow. Indonesia is a very strategic market for digital products and services. The effect of using technology also influences the individual's desire to start a business. This research will examine how the concept of developing digital entrepreneurship in Indonesia uses the basic theory that is generally used in the field of government, namely the theory of policy actors. This study aims to provide a comprehensive analysis of the development of digital entrepreneurship in the digital economy era in Indonesia. The benefits of this research are expected to contribute to the discovery of digital entrepreneurship development in Indonesia. This research is an explorative qualitative research based on literature and literature study. Data analysis techniques are carried out by analyzing the contents of the data that has been collected. Based on the analysis that has been carried out, the development of digital entrepreneurship in Indonesia has been carried out using the pentahelix approach model which has involved 5 stakeholders namely government, business, academia, community and mass media. Each stakeholder has been well realized and synergizes with each other. The development of digital entrepreneurship must continue to be carried out with the development of access to internet technology and digitally literate human resources.