In this research, we provide tools to overcome the information loss limitation resulting from the requirement to estimate the results in the discrete initial expression domain. Through the use of 2-tuples, which are made up of a linguistic term and a numerical value calculated between [0.5,0.5), the linguistic information will be expressed. This model supports continuous representation of the linguistic data within its scope, permitting it to express any information counting received through an aggregation procedure. This study provides a novel approach to develop a linguistic multi-attribute group decision-making (MAGDM) approach with complex fractional orthotriple fuzzy 2-tuple linguistic (CFOF2TL) assessment details. Initially, the concept of a complex fractional orthotriple fuzzy 2-tuple linguistic set (CFO2TLS) is proposed to convey uncertain and fuzzy information. In the meantime, simple aggregation operators, such as CFOF2TL weighted average and geometric operators, are defined. In addition, the CFOF2TL Maclaurin’s symmetric mean (CFOF2TLMSM) operators and their weighted shapes are presented, and their attractive characteristics are also discussed. A new MAGDM approach is built using the developed aggregation operators to address managing economic crises under COVID-19 with the CFOF2TL information. As a result, the effectiveness and robustness of the developed method are accompanied by an empirical example, and a comparative study is carried out by contrasting it with previous approaches.