A fundamental challenge of recommender systems (RS) is understanding the causal dynamics underlying users’ decision making. Most existing literature addresses this problem by using causal structures inferred from domain knowledge. However, there are numerous phenomenons where domain knowledge is insufficient, and the causal mechanisms must be learned from the feedback data. Discovering the causal mechanism from RS feedback data is both novel and challenging, since RS itself is a source of intervention that can influence both the users’ exposure and their willingness to interact. Also for this reason, most existing solutions become inappropriate since they require data collected free from any RS. In this paper, we first formulate the underlying causal mechanism as a causal structural model and describe a general Causal Structure Learning framework for RS (CSL4RS) grounded in the real-world working mechanism. The essence of our approach is to acknowledge the unknown nature of RS intervention. We then derive the learning objective from our framework and utilize an augmented Lagrangian solver for efficient optimization. We conduct both simulation and real-world experiments to demonstrate how our approach compares favorably to existing solutions, together with the empirical analysis from sensitivity and ablation studies.

Extending from sequential recommendation models, in this article, we present a novel framework named Search-based Time-Aware Recommendation (STARec), which first retrieves the historical behaviors of the given user through a search-based retriever and then captures the user’s evolving demands over time through a time-aware sequential network. We notice that the key insight of STARec is to use the feature and labels to augment the representations, and thus the effectiveness of STARec relies on the acquisition of rich browsing records of the target user and powerful representation of each browsed item and thus its performance could heavily drop regarding long-tail users and items. To this end, we extend STARec by constructing a graph upon the user–item interactions and leveraging the graph structure to enhance the representation learning. We call this extended version Search-based Time-Aware Graph-Enhanced Recommendation (STAGE). We conduct extensive experiments on three real-world datasets and STARec achieves consistent superiority. We further compare STAGE against STARec long-tail users and our results demonstrate that STAGE could outperform STARec at most cases. Results of online A/B tests show that STARec and STAGE achieve an average click-through rate improvement of around 6% and 1.5% in the two main item recommendation scenarios, respectively. 1

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item, which often deviates from the real scenario. The user may have a clear single preference for some attribute types (e.g., brand) of items, while for other attribute types (e.g., color), the user may have multiple preferences or even no clear preferences, which leads to multiple acceptable items under multiple combinations of attribute instances. Furthermore, previous works assume that users would provide clear responses to any questions asked by the system. And, they also assume that users would be dedicated to the target item, that is, user would answer “yes” to the attribute corresponding to the target item and answer “no” to other attributes. However, users’ responses to attributes are not completely dependent on target items, but also influenced by users’ inherent interests. Besides, for some over-specific or equivocal questions, the feedback of user might not be clear (“yes”/“no”) and user might give some fuzzy response like “I don’t know”. To address the aforementioned issues, we first propose a more realistic conversational recommendation learning setting, namely Multi-Interest Multi-round Conversational Recommendation (MIMCR), where users may have multiple interests in attribute instance combinations and accept multiple items with partially overlapped combinations of attribute instances. To effectively cope with MIMCR, we propose a novel learning framework, namely Multiple Choice questions based on Multi-Interest Policy Learning. Moreover, we further propose a more realistic User-centric User Simulator with Fuzzy Feedback (UUSFF), which naturally calibrates the user response with additional fuzzy feedback based on user’s inherent preference. To better match the new scenario UUSFF, we propose a simple but effective adaption method for different backbones. Extensive experimental results on several datasets demonstrate the superiority of our methods for the proposed settings.

Interactive recommender systems have emerged as a promising paradigm to overcome the limitations of the primitive user feedback used by traditional recommender systems (e.g., clicks, item consumption, ratings). They allow users to express intent, preferences, constraints, and contexts in a richer fashion, often using natural language (including faceted search and dialogue). Yet more research is needed to find the most effective ways to use this feedback. One challenge is inferring a user’s semantic intent from the open-ended terms or attributes often used to describe a desired item. This is critical for recommender systems that wish to support users in their everyday, intuitive use of natural language to refine recommendation results. Leveraging concept activation vectors (CAVs) [ 26 ], a recently developed approach for model interpretability in machine learning, we develop a framework to learn a representation that captures the semantics of such attributes and connects them to user preferences and behaviors in recommender systems. One novel feature of our approach is its ability to distinguish objective and subjective attributes (both subjectivity of degree and of sense ) and associate different senses of subjective attributes with different users. We demonstrate on both synthetic and real-world datasets that our CAV representation not only accurately interprets users’ subjective semantics but also can be used to improve recommendations through interactive item critiquing .

Online platforms in the Internet Economy commonly incorporate recommender systems that recommend products (or “arms”) to users (or “agents”). A key challenge in this domain arises from myopic agents who are naturally incentivized to exploit by choosing the optimal arm based on current information, rather than exploring various alternatives to gather information that benefits the collective. We propose a new recommender system that aligns with agents’ incentives while achieving asymptotically optimal performance, as measured by regret in repeated interactions. Our framework models this incentive-aware system as a multi-agent bandit problem in two-sided markets, where the interactions of agents and arms are facilitated by recommender systems on online platforms. This model incorporates incentive constraints induced by agents’ opportunity costs. In scenarios where opportunity costs are known to the platform, we show the existence of an incentive-compatible recommendation algorithm. This algorithm pools recommendations between a genuinely good arm and an unknown arm using a randomized and adaptive strategy. Moreover, when these opportunity costs are unknown, we introduce an algorithm that randomly pools recommendations across all arms, utilizing the cumulative loss from each arm as feedback for strategic exploration. We demonstrate that both algorithms satisfy an ex-post fairness criterion, which protects agents from over-exploitation. All code for using the proposed algorithms and reproducing results is made available on GitHub.

News recommender systems (NRS) have been widely applied for online news websites to help users find relevant articles based on their interests. Recent methods have demonstrated considerable success in terms of recommendation performance. However, the lack of explanation for these recommendations can lead to mistrust among users and lack of acceptance of recommendations. To address this issue, we propose a new explainable news model to construct a topic-aware explainable recommendation approach that can both accurately identify relevant articles and explain why they have been recommended, using information from associated topics. Additionally, our model incorporates two coherence metrics applied to assess topic quality, providing a measure of the interpretability of these explanations. The results of our experiments on the MIND dataset indicate that the proposed explainable NRS outperforms several other baseline systems, while it is also capable of producing interpretable topics measured by coherence metrics. Furthermore, we present a case study through real-world examples showcasing the usefulness of our NRS for generating explanations.

Multi-behavioral recommender systems have emerged as a solution to address data sparsity and cold-start issues by incorporating auxiliary behaviors alongside target behaviors. However, existing models struggle to accurately capture varying user preferences across different behaviors and fail to account for diverse item preferences within behaviors. Various user preference factors (such as price or quality) entangled in the behavior may lead to sub-optimization problems. Furthermore, these models overlook the personalized nature of user behavioral preferences by employing uniform transformation networks for all users and items. To tackle these challenges, we propose the Disentangled Cascaded Graph Convolutional Network (Disen-CGCN), a novel multi-behavior recommendation model. Disen-CGCN employs disentangled representation techniques to effectively separate factors within user and item representations, ensuring their independence. In addition, it incorporates a multi-behavioral meta-network, enabling personalized feature transformation across user and item behaviors. Furthermore, an attention mechanism captures user preferences for different item factors within each behavior. By leveraging attention weights, we aggregate user and item embeddings separately for each behavior, computing preference scores that predict overall user preferences for items. Our evaluation of benchmark datasets demonstrates the superiority of Disen-CGCN over state-of-the-art models, showcasing an average performance improvement of 7.07% and 9.00% on respective datasets. These results highlight Disen-CGCN’s ability to effectively leverage multi-behavioral data, leading to more accurate recommendations.

In the recommender systems field, it is increasingly recognized that focusing on accuracy measures is limiting and misguided. Unsurprisingly, in recent years, the field has witnessed more interest in the research of values “beyond accuracy.” This trend is particularly pronounced in the news domain where recommender systems perform parts of the editorial function, required to uphold journalistic values of news organizations. In the literature, various values and approaches have been proposed and evaluated. This article reviews the current state of the proposed news recommender systems (NRS). We perform a systematic literature review, analyzing 183 papers. The primary aim is to study the development, scope, and focus of value-aware NRS over time. In contrast to previous surveys, we are particularly interested in identifying the range of values discussed and evaluated in the context of NRS and embrace an interdisciplinary view. We identified a total of 40 values, categorized into five value groups. Most research on value-aware NRS has taken an algorithmic approach, whereas conceptual discussions are comparably scarce. Often, algorithms are evaluated by accuracy-based metrics, but the values are not evaluated with respective measures. Overall, our work identifies research gaps concerning values that have not received much attention. Values need to be targeted on a more fine-grained and specific level.

Product bundling represents a prevalent marketing strategy in both offline stores and e-commerce systems. Despite its widespread use, previous studies on bundle recommendation face two significant limitations. Firstly, they rely on noisy datasets, where bundles are defined by heuristics, e.g., products co-purchased in the same session. Secondly, they target specific tasks by holding unrealistic assumptions, e.g., the availability of bundles for recommendation directly. This paper proposes to take a step back and considers the process of bundle recommendation from a holistic user experience perspective. We first construct high-quality bundle datasets with rich metadata, particularly bundle intents, through a carefully designed crowd-sourcing task. We then define a series of tasks that together, support all key steps in a typical bundle recommendation process, from bundle detection, completion and ranking, to explanation and auto-naming, whereby 19 research questions are raised correspondingly to guide the analysis. Finally, we conduct extensive experiments and analyses with representative recommendation models and large language models (LLMs), demonstrating the challenges and opportunities, especially with the emergence of LLMs. To summarize, our study contributes by introducing novel data sources, paving the way for new research avenues, and offering insights to guide product bundling in real e-commerce platforms.