Sort by
Towards the platformisation of employment in post-pandemic Aotearoa New Zealand? Evidence from the Future Worlds of Work survey

It has been widely recognised in the international literature that the impacts of the pandemic on workers have been experienced unevenly, most severely affecting women, minorities, and those on insecure contracts. At the same time, Covid-19 has accelerated technologically driven developments such as platform work and online freelancing. To provide evidence for these shifts in Aotearoa New Zealand, a survey (n=570) was completed by a sample aged over 18 and employed in the previous 12 months. The survey found uneven experiences of pandemic-related disruption, particularly for those in insecure forms of work, Māori, and frontline workers in hospitality and retail. Further, there was evidence for the emergence of a culture of “digital hustling” among younger people, who are seeking supplementary forms of income from the online world, while 43 per cent of respondents with an employment agreement were required to use a smartphone as part of their job. I use these findings to develop the concept of platformisation, capturing broad impacts of digital technology on workplaces, together with trends towards precarity and individual responsibility. The results have implications for public policy analyses of a “tight labour market” which can negate the unevenly felt effects of an economic slowdown.

Open Access
Relevant
Employment Advocate vs Employment Lawyer: A comparative analysis between New Zealand, Australia, and the United Kingdom

New Zealand is facing a burgeoning number of employment advocates in its legal system, especially since the Covid-19 pandemic. As part of the enactment of the Employment Relations Act (ERA) 2000, New Zealand’s parliament intended that employment disputes be resolved in a non-adversarial and efficient manner that required little legal representation. Employment advocates are meant to meet that need; a relatable agent for an employment litigant that resolves disputes faster and cheaper. However, there have been increasing concerns from the employment judges, the New Zealand Law Society, lawyers and the public about the professionalism and competency of employment advocates. Recent case law questions whether employment advocates can continue to operate without restrictions or an oversight body. This paper demonstrates why some employment advocates operate below the standards expected by the courts and the impact it has on their employment litigants or clients. An international comparison to paid agents in Australia and McKenzie friends in the United Kingdom is also included. This paper recommends that the current operations of employment advocates undermine employment litigants’ access to justice and that New Zealand’s parliament needs to reconsider the role of employment advocates in employment disputes.

Open Access
Relevant