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COMMUNICATION OF JAMINAN KESEHATAN NASIONAL POLICY (JKN) BY BADAN PENYELENGGARA JAMINAN SOSIAL IN KOTA KEFAMENANU DISTRICT NORTH CENTRAL TIMOR DISTRICT

<p><em>Communication is very important in a policy. When communication in a policy does not work well, it is difficult to implement the policy. This research method is descriptive qualitative. The research results show that clarity of purpose, completeness, conciseness and concise content, feedback, empathy, changing messages according to audience needs, various communication channels, and effective use of informal communication channels. As a result of the research, it can be concluded that the communication of the National Health Insurance Policy (JKN) by the Social Security Administering Body (BPJS) for Health in the City District, North Central Timor Regency (TTU) has been going well but is not yet optimal. This occurs as a result of the first, clarity of objectives where The message conveyed by the organizers was not clear, which made the public unable to differentiate between the JKN and BPJS Health programs. Second, is completeness, where the message conveyed by the organizers is incomplete, which causes the public to not understand the JKN program. Third, brevity where you don't know the main indicators that you need to know about the JKN program. Fourth, feedback where the community will provide feedback when they experience problems or difficulties when wanting to use the BPJS Health card, not during the communication or socialization process for the JKN program. Fifth, sharing communication channels where the organizers have prepared communication channels to disseminate information about the JKN program but the public prefers to go directly to the BPJS Health office to get services or submit complaints.</em></p>

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THE EFFECTIVENESS OF PUBLIC SERVICES AT THE PANGI VILLAGE OFFICE SUWAWA TIMUR SUB-DISTRICT

The research objectives were to find out (1) How is the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. (2) Factors that Determine the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of the research found in the field that (1) The effectiveness of public services at the Pangi Village Office, East Suwawa District, researchers use three indicators of the effectiveness of an organization's work at the Pangi Village Office, namely the time factor, the accuracy factor, the service provider style factor. The time factor or timeliness in service providers, is still not optimal, marked by the fact that there are still officials who have not been able to complete their work on time. The accuracy factor in the service provider is good and has been effectively characterized by high accuracy and accuracy in every service. The service provider style factor is effective, characterized by being by existing service procedures and following the specified mechanism. (2) Factors that determine the effectiveness of public services at the Pangi Village Office, East Suwawa District include ability, expertise, knowledge, attitude, motivation, and stress have been carried out well and can be said to be effective.

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THE EFFECTIVENESS OF PUBLIC SERVICES AT THE PANGI VILLAGE OFFICE SUWAWA TIMUR SUB-DISTRICT

The research objectives were to find out (1) How is the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. (2) Factors that Determine the Effectiveness of Public Services at the Pangi Village Office, East Suwawa District. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of the research found in the field that (1) The effectiveness of public services at the Pangi Village Office, East Suwawa District, researchers use three indicators of the effectiveness of an organization's work at the Pangi Village Office, namely the time factor, the accuracy factor, the service provider style factor. The time factor or timeliness in service providers, is still not optimal, marked by the fact that there are still officials who have not been able to complete their work on time. The accuracy factor in the service provider is good and has been effectively characterized by high accuracy and accuracy in every service. The service provider style factor is effective, characterized by being by existing service procedures and following the specified mechanism. (2) Factors that determine the effectiveness of public services at the Pangi Village Office, East Suwawa District include ability, expertise, knowledge, attitude, motivation, and stress have been carried out well and can be said to be effective.

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PARTICIPATORY BASED VILLAGE DEVELOPMENT: CASE STUDY IN HULAWA VILLAGE TELAGA SUB-DISTRICT GORONTALO DISTRICT

<em>This study aims to find out how participatory village development is in Hulawa Village, Telaga District, Gorontalo Regency. The results of this study indicate that 1) To provide information, the Hulawa Village government is quite good at communicating with the community in providing information related to the planned development. 2) There is still a lack of community participation in terms of conducting consultations regarding village development, especially in terms of conveying what is their need. 3) In making joint decisions related to participatory development in Hulawa Village, Telaga District, Gorontalo Regency, it is good, that the community is active in participating in musrenbang for joint decision-making. 4) The joint action taken by the Hulawa Village government when there were obstacles faced by the Hulawa Village community was quite good. 5) In terms of providing this support, the Hulawa Village government has been good at providing support, especially in terms of increasing community participation related to village development. It can be concluded that community participation in development is still lacking, especially in conducting consultations related to participatory development. the community is active in participating in musrenbang for joint decision-making. The government of Hulawa Village has been good in providing support, especially in terms of increasing community participation related to village development.</em>

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IMPROVING THE QUALITY OF RELIGIOUS TEACHING THROUGH RELIGIOUS TEACHERS' INFORMATION AND ADMINISTRATION SYSTEMS (SIAGA)

<em>This study aims to determine (1) the Application of Information Systems and Administration of Religious Teachers in the Regional Office of Gorontalo Province, (2)The Factors that Determine the Success of the Implementation of the Religious Teacher Information and Administration System (SIAGA) at the Regional Office of the Ministry of Religion of Gorontalo Province can be seen from several indicators such as being accurate, timely, and relevant. The research method used is a qualitative approach with a descriptive research type. Data collection techniques namely, interviews, observation, and documentation. Based on the results of the study, (1) the process of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Gorontalo province can be seen from several aspects, namely the form of application for implementing tasks, governance, and technology that has been implemented properly. However, in using the SIAGA application, some obstacles are found, such as the network, when the network has problems, it will be difficult for them to upload data. (2) the factors that determine the success of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Ministry of Religion in Gorontalo province include several aspects, namely accurate, timely, and relevant. It can be seen that it has been implemented properly.</em>

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QUALITY OF POPULATION ADMINISTRATION SERVICES AT THE OFFICE OF THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION IN THE CITY OF GORONTALO

<em>This study aims to determine the Quality of Population Administration Services at the Office of the Population and Civil Registration Office in Gorontalo City. The research method used is qualitative research. Data collection techniques used are observation techniques, interviews, and documentation. The results of this study indicate tangible, reliability, responsiveness, assurance, and empathy. (1) the implementation of service quality related to the tangible dimension (physical evidence) has not fulfilled adequate service facilities in the Gorontalo city population and civil registration office such as narrow waiting rooms, limited seats, and lack of air conditioning. (2) The dimension of employee reliability in dealing with community problems, it can be seen that there are still complaints from the public about the service process and population administration. (3) the dimension of responsiveness of employees has shown responsiveness in helping the community when experiencing difficulties (4) the dimension of assurance (guarantee), being on time for community services, it can be seen that there are still public complaints. (5) the dimension of empathy (empathy), has been running quite well because the employees have technical guidance that is carried out in carrying out services every year. Based on this analysis, researchers can conclude that the quality of population administration services at the Gorontalo City Population and Civil Registration Office is quite good. Based on this, the researchers hope that in the future the facilities and infrastructure can be improved and even better, as well as for employees to further improve the quality of work.</em>

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IMPLEMENTATION OF A FINGERPRINT ELECTRONIC ATTENDANCE POLICY AS A SUPPORT FOR EMPLOYEE WORK DISCIPLINE AT THE BUSINESS MANAGEMENT AGENCY (BPU) OF GORONTALO STATE UNIVERSITY

<em>This study aims to determine and describe (1) the implementation of the fingerprint electronic attendance policy as a support for employee work discipline at the Business Management Agency (BPU) of Gorontalo State University, which is studied from: 1. planning, 2. implementation, and 3. evaluation. (2) Determining Factors for the Success of the Implementation of the Finger Print Electronic Attendance Policy as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University, which are studied from: 1. Apparatus Compliance; 2. Smooth Absence of Problems; and 3. Satisfactory Performance. The approach used in this study is qualitative with descriptive qualitative methods. Data collection using interviews, observation, and documentation The results of this study show that (1) the implementation of the Fingerprint Electronic Attendance Policy (Fingerprint) as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University has run quite optimally. This is shown by the existence of a) planning, b) implementation, and c) evaluation that has been carried out based on the regulation of the Rector of Gorontalo State University Number 1,786 / UN47. A2/KP/2022 on July 25, 2022, to increase discipline, productivity, and work effectiveness, as well as working hours for civil servants in education and contract personnel within Gorontalo State University. Determining Factors for the Success of the Implementation of the Electronic Attendance Policy Fingerprint (Fingerprint) as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University based on the results of research conducted that has run optimally. This can be seen from a) apparatus compliance; employees at the Business Management Agency have shown compliance with regulations related to the use of electronic attendance to improve employee discipline, b) smoothness factors, the use of electronic attendance systems can increase the effectiveness in managing attendance administration as a guideline for employee benefits, c) satisfactory performance, employee performance, and productivity are increasing with the innovation of changes. The previous attendance method was still manual, despite technology</em>

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COMMUNICATION OF JAMINAN KESEHATAN NASIONAL POLICY (JKN) BY BADAN PENYELENGGARA JAMINAN SOSIAL IN KOTA KEFAMENANU DISTRICT NORTH CENTRAL TIMOR DISTRICT

<p><em>Communication is very important in a policy. When communication in a policy does not work well, it is difficult to implement the policy. This research method is descriptive qualitative. The research results show that clarity of purpose, completeness, conciseness and concise content, feedback, empathy, changing messages according to audience needs, various communication channels, and effective use of informal communication channels. As a result of the research, it can be concluded that the communication of the National Health Insurance Policy (JKN) by the Social Security Administering Body (BPJS) for Health in the City District, North Central Timor Regency (TTU) has been going well but is not yet optimal. This occurs as a result of the first, clarity of objectives where The message conveyed by the organizers was not clear, which made the public unable to differentiate between the JKN and BPJS Health programs. Second, is completeness, where the message conveyed by the organizers is incomplete, which causes the public to not understand the JKN program. Third, brevity where you don't know the main indicators that you need to know about the JKN program. Fourth, feedback where the community will provide feedback when they experience problems or difficulties when wanting to use the BPJS Health card, not during the communication or socialization process for the JKN program. Fifth, sharing communication channels where the organizers have prepared communication channels to disseminate information about the JKN program but the public prefers to go directly to the BPJS Health office to get services or submit complaints.</em></p>

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IMPLEMENTATION OF A FINGERPRINT ELECTRONIC ATTENDANCE POLICY AS A SUPPORT FOR EMPLOYEE WORK DISCIPLINE AT THE BUSINESS MANAGEMENT AGENCY (BPU) OF GORONTALO STATE UNIVERSITY

<em>This study aims to determine and describe (1) the implementation of the fingerprint electronic attendance policy as a support for employee work discipline at the Business Management Agency (BPU) of Gorontalo State University, which is studied from: 1. planning, 2. implementation, and 3. evaluation. (2) Determining Factors for the Success of the Implementation of the Finger Print Electronic Attendance Policy as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University, which are studied from: 1. Apparatus Compliance; 2. Smooth Absence of Problems; and 3. Satisfactory Performance. The approach used in this study is qualitative with descriptive qualitative methods. Data collection using interviews, observation, and documentation The results of this study show that (1) the implementation of the Fingerprint Electronic Attendance Policy (Fingerprint) as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University has run quite optimally. This is shown by the existence of a) planning, b) implementation, and c) evaluation that has been carried out based on the regulation of the Rector of Gorontalo State University Number 1,786 / UN47. A2/KP/2022 on July 25, 2022, to increase discipline, productivity, and work effectiveness, as well as working hours for civil servants in education and contract personnel within Gorontalo State University. Determining Factors for the Success of the Implementation of the Electronic Attendance Policy Fingerprint (Fingerprint) as a Support for Employee Work Discipline at the Business Management Agency (BPU) of Gorontalo State University based on the results of research conducted that has run optimally. This can be seen from a) apparatus compliance; employees at the Business Management Agency have shown compliance with regulations related to the use of electronic attendance to improve employee discipline, b) smoothness factors, the use of electronic attendance systems can increase the effectiveness in managing attendance administration as a guideline for employee benefits, c) satisfactory performance, employee performance, and productivity are increasing with the innovation of changes. The previous attendance method was still manual, despite technology</em>

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GREEN GOVERNANCE: INTEGRATING ENVIRONMENTAL POLICY INTO PUBLIC DECISION-MAKING

<em>This study delves into the multifaceted domain of Green Governance, aimed at integrating environmental policies into public decision-making processes. Grounded in qualitative research methods utilizing secondary data, the investigation unfolds key insights derived from various thematic domains. The exploration begins by uncovering the foundational elements crucial to Green Governance, unveiling key components and imperatives for effective environmental policy implementation. Stakeholder perspectives emerge as pivotal, shaping policy realities and influencing the trajectory of environmental initiatives. The study navigates through theoretical perspectives, shedding light on the intricacies of policy integration into public decision-making, drawing from diverse lenses such as the Advocacy Coalition Framework and Institutional Theory. Additionally, the research meticulously explores various governance models, dissecting collaborative and network-based approaches and elucidating their distinguishing features and comparative advantages in integrating environmental policies. Findings underscore the significance of collaboration, adaptive structures, stakeholder engagement, and inclusive decision-making in crafting effective green governance frameworks. Ultimately, this research culminates in a comprehensive understanding of Green Governance, providing insights vital for policymakers, practitioners, and stakeholders.</em>

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