Sort by
MANAJEMEN BENCANA BANJIR DI KECAMATAN PANGEAN KABUPATEN KUANTAN SINGINGI

Pangean District is one of the sub-districts affected by flooding in Kuantan Singingi Regency. So that good flood disaster management is needed in order to reduce or minimize the risk caused by flood disasters. This study focuses on disaster management carried out by the Kuantan Singingi Regency Government, whether it is in accordance with the stages of disaster management, namely Pre-disaster, Emergency Response, and Post-disaster. so that this study is to find out how disaster management is carried out by the Kuantan Singingi Regency Government in tackling flood disasters. the theory used in this study is the theory of Ramli (2010:31) disaster management. There are three stages in managing a disaster, first there is a pre-disaster stage, the second is emergency response and the third is post-disaster. The research method used in this research is descriptive type qualitative method. The results of this study indicate that the stages of disaster management carried out by the Kuantan Singingi district government are starting from the pre-disaster where there are still shortcomings. When doing socialization, many people do not get this information. Then when a disaster occurs, there are shortages, namely logistical limitations and also disaster emergency personnel, and the last stage, namely post-disaster, there are still shortages where the form of rehabilitation carried out by the government is still not well targeted and lacks funds.

Open Access
Relevant
SERVICE QUALITY OF TIRTA SIAK REGIONAL MINERAL WATER COMPANY (PDAM) PEKANBARU CITY

Regional Water Company (PDAM) Tirta Siak of Pekanbaru City as one of the government agencies in the form of Regionally-Owned Enterprises (BUMD) which has a type of service included in the service group of goods namely services included in the service group of goods namely services that produce as forms / types of goods, in this case is the supply of clean water. The purpose of this research is to find out how the quality of service of PDAM Tirta Siak of Pekanbaru City and the factors that inhibit it. The theory used is Zeithaml's theory that there are five dimensions to measure service quality: Tangible, Reliability, Responsiviness, Assurance, and Empathy. This study uses qualitative research with a phenomenological approach and the data needed both primary and secondary data obtained through interviews, observation and documentation techniques for subsequent analysis. The results of this study indicate that: first, the service quality of PDAM Tirta Siak of Pekanbaru City is still not fully optimal due to the discovery of several things that are not in accordance with quality service, only one indicator , namely Empathy which has been running properly because it can we see PDAM Tirta Siak has been maximized in terms of giving good empathy to its customers. While Tangible indicators, Reliability, Responsiveness, Assurance which can be concluded have not been implemented properly, because there are still conflicts with the Perda, vision and mission, and good SOPs. the factors that hinder the Quality of Service of the Regional Water Company (PDAM) Tirta Siak of Pekanbaru City, namely: Facilities and Infrastructure and human resources.

Open Access
Relevant
IMPLEMENTASI KEBIJAKAN KERJASAMA PEMERINTAH DENGAN BADAN USAHA DALAM PENYEDIAAN INFRASTRUKTUR

This research is motivated by the high demand for LPG gas 3 kg of which 3 kg LPG gas is only distributed by the SPPBE which has been regulated by Pertamina, but not many business entities can become Pertamina partners. Then the complexity of the procedures and processes to become Pertamina's partner in building SPBBE and the lack of Government Supervision in controlling the implementation of PPP in this collaboration, which is seen from the process that takes a long time.
 The purpose of this study was to determine the implementation and constraints faced in the implementation of the Government Cooperation with Business Entities in the provision of infrastructure by PT. Awalbros Bumi Pusaka Pekanbaru. This research uses a qualitative approach with the type of exploratory research. Primary data obtained directly through interviews from informants, namely the operational manager of PT. Awalbros Bumi Pusaka Pekanbaru, while secondary data were obtained from literature studies, laws and regulations and other sources related to research.
 The results showed that the implementation was quite good. However, processing the SPBBE permit requires a long time. The behavior of the lower level implementors (apparatus / bureaucrats) of the LPG filling and lifting station officers (SPBBE) has worked according to the rules given by PT. Awalbros Bumi Pusaka Pekanbaru. The target group's behavior of this policy is the agent appointed by PT. Pertamina and the community who use LPG gas. There are agents who are naughty, namely agents who sell above the price set by PT. Pertamina. The obstacles that were found were the process of obtaining a permit to PT. Pertamina takes a long time and is very strict. The process of submitting a replacement request for a damaged gas cylinder to PT. Pertamina is very slow and there are agents who have been appointed by PT. Pertamina and the user community who stockpile and sell gas that has been distributed by PT. Awalbros Bumi Pusaka at a higher price

Open Access
Relevant