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Racial discrimination against Asian American employees: impact of employee coping strategies on employee competence and work quality of life

Purpose This study aims to investigate the effects of workplace racial discrimination among Asian American (AA) employees in the restaurant industry and examines what kinds of employee coping responses can mitigate its detrimental effects on their work behaviors. Design/methodology/approach This paper uses an exploratory sequential mixed-methods approach, starting with a qualitative study using the critical incident technique followed by a quantitative between-subjects experiment to examine the impact of employee coping responses to racial discrimination on employee competence and work quality of life (WQOL). Findings The study reveals that customer-perpetrated racial discrimination is the most common form of racial discrimination that AA employees face in the restaurant industry. In addition, confrontation is the most effective coping strategy to increase employee’s self-competence. Also, the severity of discrimination moderates the effect of coping strategies on employee’s self-competence. Employees’ self-competence mediates the relationship between their response strategy against discrimination and their WQOL. Research limitations/implications The findings of this study suggest that confrontation is an effective coping strategy for targeted employees, compared to support-seeking or avoidance. Confrontation was perceived as competent, compared to other coping strategies, and in turn, enhanced WQOL. Originality/value This study expands the scope of racial discrimination research in the hospitality literature for the growing diversified hospitality workforce. In addition, this study provides practical insights into competent ways of coping with racial discrimination.

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Modeling drivers of satellite-derived net primary productivity: inclusion of non-vegetated areas can be potential source of error

ABSTRACT This study modelled the drivers of satellite-derived Net Primary Productivity (NPP). The NPP drivers used were human foot print (HFP), soil organic carbon (SOC), Total Nitrogen (TN), Total Phosphorus (TP), Potential evapotranspiration, (PET), and Aridity Index (AI). The results showed that inclusion of non-vegetated land cover types (LCT) in the modelling leads to establishment of wrong relationships between the NPP and its drivers, and wrong relationships among the drivers. Inclusion of the non-vegetated LCT revealed that 1) HFP had no relationship with NPP, CUE, and SOC; 2) PET had no relationship with all the three soil variables (SOC, TN, and TP), AI and the CUE; 3) PET and NPP were strongly and positively correlated; and 4) there was no relationship between the NPP and all the three soil variables and the AI. While exclusion of the non-vegetated LCT revealed that 1) HFP had negative relationship with NPP, CUE, and SOC; 2) PET had negative relationship with the CUE, AI and all the three soil variables; 3) PET and NPP were strongly negatively correlated; and 4) there was positive correlations between the NPP and all the three soil variables and AI. However, results of both the inclusion and exclusion of the non-vegetated LCT indicated that: 1) HFP did not correlate with TN, TP, PET, and AI; and 2) there was strong and positive correlation among all the three soils and AI. It is worth noting that exclusion of the non-vegetated LCT in the modelling established the most accurate results on the relationship between the NPP and its drivers; and on the relationships among the drivers. However, there is a need to replicate this study in different geographical regions to guarantee global generalization of the results.

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Are faculty members aware of global university ranking? A study in the context of a developing country

Purpose The purpose of this study is to measure the awareness of the global university ranking and its parameters among the faculty members at Dhaka University. This also identifies the challenges linked to university ranking and explores opportunities to overcome these challenges. Design/methodology/approach The target population of this study is the faculty members of Dhaka University. This study used the online survey questionnaire method, contacting approximately 2,000 faculty members individually through their email addresses. In total, 311 faculty members responded, and the response rate was 15.55%. Data were collected from September to December 2022, and the Statistical Package for the Social Sciences was used to analyze the survey data. Findings The findings indicate that a majority of the faculty members are acquainted with global university rankings, with Times Higher Education being the most recognized. Faculty members at Dhaka University are confident in their ability to excel in research and citation weighting scores in the ranking parameters. However, challenges such as a lack of incentives, inadequate recruitment policies, limited research funding, minimal collaboration, a scarcity of international students and faculty and limited local journal publications hinder the university’s ranking. Research limitations/implications Due to the limited number of responses, the findings may not accurately represent the entire faculty. The findings of this study can guide Dhaka University and other universities to design policies for overall improvement of university ranking. Originality/value This is the first time an attempt has been made to measure the awareness of university ranking by collecting primary data in the context of a public university in Bangladesh.

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Communicating about diversity: challenges and strategies related to integrating race into the rural higher education classroom

ABSTRACT In a country where conversations about race, racism, power, and identity are becoming more commonplace and viewed as a necessity for creating an inclusive society, it is striking that many higher education faculty members struggle to incorporate these kinds of conversations into the classroom. While studies have pointed to a variety of reasons, including faculty members’ racial literacy and their White fragility, few studies to date have examined what faculty members from American rural contexts view as obstacles and opportunities in discussing race in the classroom. This study fills this gap by examining what barriers and strategies faculty members from a rural Predominantly White Sea and Land Grant institution engage with when discussing race-related topics in the classroom. Utilising a mixed-methods approach, this study’s findings revealed barriers consisting of instructor ambivalence and discomfort, student discomfort, lack of experience with and insight into discrimination, and institutional issues such as lack of support. This study also identified strategies that instructors indicated using to successfully incorporate race into the classroom, including strategies aimed at creating a productive classroom environment, exposing students to diversity, and creating an environment that allowed for critical reflexivity. The study concludes with recommendations on how higher education administrators and instructors in rural areas can work to render discussions about race more constructive and meaningful.

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