What is the role of ethics and social responsibility in strategic decisions and marketing practices?
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The integration of ethics and social responsibility into strategic decisions and marketing practices is increasingly recognized as vital for sustainable business success. Corporate social responsibility (CSR) influences consumer decision-making, with a growing emphasis on ethical and sustainable practices affecting consumer behavior and preferences (Sukma & Ismail, 2023). Similarly, governance and CSR in strategic management, particularly in the education sector, underscore the importance of ethical frameworks in balancing stakeholder rights and obligations (S et al., 2024).
Interestingly, while CSR and green marketing are crucial for ethical business practices, challenges such as greenwashing and the need for transparency are highlighted, emphasizing the balance between business objectives and sustainability goals (Deshmukh & Tare, 2023). Marketing ethics, including truthful representation and privacy respect, significantly influence client satisfaction and are integral to CSR initiatives (Singla, 2024). Furthermore, the evolution of business ethics and CSR shows a shift towards integrating these concepts into core corporate strategies, driven by global factors and stakeholder expectations (Naveed & Murtaza, 2023).
The relationship between business ethics, CSR, and firm performance is also influenced by societal moral degradation, suggesting that CSR becomes more critical for business success in such contexts (Lyu et al., 2023). Employee engagement in CSR is linked to ethical climate perceptions, affecting CSR beliefs and intentions (Powell et al., 2013). Moreover, sustainable CSR practices can impact consumer behavior, such as impulse buying intentions, with social media advertising playing a moderating role (Suryani, 2022). CSR disclosures and leverage on firm value, with profitability as a moderator, demonstrate the strategic importance of CSR in marketing and firm success (Zheng et al., 2013). Finally, CSR implementation, initially voluntary but now often obligatory, influences stakeholder relationships and is integral to business sustainability, especially in industries like coal mining (Musviyanti et al., 2022).
In summary, ethics and social responsibility are not only ethical imperatives but also strategic elements that can enhance consumer trust, satisfaction, and firm value. Strategic decisions and marketing practices that incorporate CSR and ethical considerations can lead to sustainable business growth and a positive corporate image. The literature suggests that companies that effectively integrate these principles into their core strategies are likely to achieve long-term success and competitive advantage.
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