Abstract

On 11 March 2020, the World Health Organization declared COVID-19 to be a pandemic to be confronted by humanity. As a result, social isolation has become the norm in most countries, with the consequent replacement of face-to-face classes by classes mediated by information and communication technology. Within this context, this work sets out to investigate the factors necessary for courses mediated by technology to attain their pedagogical objectives. Additionally, the study examines how subjects that develop hard and soft skills differ in a technology-mediated setting. The results show that the teacher’s digital competence on the technological platform and the metacognitive support available in the digital environment are significant factors for a course to attain its pedagogical objectives successfully. Lastly, the study revealed that hard skill disciplines, when they migrate to technology-mediated environments, are more likely to fail to achieve their educational goals than soft skill disciplines subject to the same migration.

Highlights

  • Brazilian School of Public and Business Administration at Getulio Vargas Foundation (FGV EBAPE), Rua Jornalista Orlando Dantas 30 Room 234 Botafogo, Rio de Janeiro 22231-010, Brazil; Abstract: On 11 March 2020, the World Health Organization declared COVID-19 to be a pandemic to be confronted by humanity

  • In view of this pandemic, social isolation has become the norm in most nations, with the consequent suspension of face-to-face classes and their replacement by classes mediated by information and communication technology, which has altered the routine of thousands of students worldwide

  • The research seeks to verify the impact of the introduction of information and communication technology (ICT) in courses of hard skills and soft skills, in order to verify if the type of subject has significant influence in the achievement of the objectives of courses mediated by ICT

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Summary

Introduction

Brazilian School of Public and Business Administration at Getulio Vargas Foundation (FGV EBAPE), Rua Jornalista Orlando Dantas 30 Room 234 Botafogo, Rio de Janeiro 22231-010, Brazil; Abstract: On 11 March 2020, the World Health Organization declared COVID-19 to be a pandemic to be confronted by humanity. On 7 January 2020, Chinese scientists isolated a new virus—severe acute respiratory syndrome coronavirus 2 (SARSCoV-2)—among patients with symptoms of pneumonia This virus was called coronavirus disease 2019 (COVID-19) in February 2020 by the World Health Organization (WHO), who decreed COVID-19 a pandemic to be confronted by the whole of humankind on. In view of this pandemic, social isolation has become the norm in most nations, with the consequent suspension of face-to-face classes and their replacement by classes mediated by information and communication technology, which has altered the routine of thousands of students worldwide. Information and communication technology (ICT), crucial to the viability of education in the COVID-19 pandemic period, does not offer a guarantee of success to those who adopt it, as it must be associated with pedagogical and didactic aspects related to the subject taught [2]

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