Abstract

The aim of this paper is to consider two types of convergent interaction of services and technologies. The first type is the development of technologies caused by the need to provide services for which market demand has already been formed. The second type is the development of new services based on the technology that has appeared in the market.Research methodology. The author uses modeling methods, mathematical statistics, methods of comparison and system analysis.Results. Nowadays infocommunications have become an essential component of the development of society, affecting all its areas: economics, science, education, healthcare, art and politics. Infocommunication service is understood as the result of economic activity to meet the needs of users in access to information resources and the transfer of information using information and telecommunication technologies and networks. The data from the annual reports of the International Data Corporation (IDC) campaign over the past few years show that global markets are characterized by an ever-increasing demand for infocommunication products and services. Demand for them, as it turned out, is growing twice as fast as the global gross domestic product: according to IDC, in 2016 the cost of IT solutions and telecommunication services in the world reached $4.3 trillion, which is almost 5% more than a year earlier. At the same time, real GDP grew by about 2.2%. It is expected that in 2021 the volume of the ICT market will increase by 6.5%, and GDP — by 2.5-2.6%.Novelty. An attempt is made to analyze the data on the world markets for infocommunication products and services.The practical significance. An analysis of trends in the global infocommunication sector (an increase in the share of services caused by the transfer of non-core user activities related to servicing ICT outsourcing companies; an increase in the volume of virtual resources; the need to work with large amounts of information; organizing individual user profiles) allows us to determine the development priorities of ICTs designed to become one of Fundamentals of the Digital Economy: Virtualization Technologies, Distributed Media Organization Technologies Key data, converged technology, the communication network of the “fifth generation”, the so-called 5G, coupled with Big Data Analysis and the Internet of Things (IoT), whose main driving force should be artificial intelligence.

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