World Cultural Heritage Designated Impacts in Jatiluwih Agritourism, Bali, Indonesia

Abstract

Purpose: This research examined the economic and socio-cultural impacts on the villages of Jatiluwih in Bali after the listing of subak as World Cultural Heritage. In addition, this study also aims to identify the constraints encountered by the Operations Management and establish management programs in managing Jatiluwih Tourist Attraction as part of World Cultural Heritage. Theoretical framework: Tourism, as a product, cannot be exported but imports the consumers to consume the product in the exporting country. Therefore, tourism cannot exist in separation from the host community. When planning for tourism, local regional and national governments should be aware of the pressures on the physical and social environment caused by the inflow of tourists. Host communities also need to be aware that tourism is likely to cause a wide range of impacts. Design/methodology/approach: This study used qualitative methods supported by quantitative data through Interpretive Structural Modeling (ISM) analysis. Data collection techniques used were observation, interviews, document studies, and focus group discussion. Findings: This study contributes a concise analysis of the various impacts, due to the growth of tourism, on the local community living within the World Cultural Heritage, such as increased in income, changes in personal relationships, modernization of agriculture, and the readiness of the society to move into social organizations. Increasing the number of tourism jobs while simultaneously maintaining World Cultural Heritage properties were significant challenges faced by Operations Management of Jatiluwih Tourist Attraction. Research, Practical & Social implications: By analyzing tourism impacts around the World Cultural Heritage, one could realize the benefits acquired by the local community. Originality/value: This research examines the constraints encountered by World Cultural Heritage site based on tourism impacts by applying Interpretive Structural Modeling analysis.