Abstract
to report the experience of developing workshops as an intervention strategy in an action research, aiming to review the work of supervision in hospital nursing. to report of the experience of planning, developing and evaluating workshops with a psychosocial approach. Three workshops were held, in a reserved place, with the participation of 21 supervisors of a public university hospital. Each workshop was organized with heating, day work, closure with syntheses and consensus. the work provided the exchange of experiences, reflections and proposals for difficulties identified in the work process that distract supervisors from the management of assistance such as communication failure, reworking and lack of definition of assignments in the team. the dynamics of the workshops favored supervisors to propose solutions to the difficulties of their practice in a more democratic and participative way, through dialogical interactions, sharing of the feelings pertinent to the work context and establishing consensus for the completion of the task.
Highlights
In the managerial practice of nursing work is the activity of supervision as an intermediary element that integrates managers at the central level with professionals from the nursing team and other professionals directly and indirectly involved in the care, guiding them in order to carry out what was planned and at the same time managing the demands of personnel and materials, tensions and conflicts between work teams, as well as other daily issues[1,2]
This characteristic of supervision, as an element of connection and knowledge of the institutional dynamics, gives the nursing professional a strategic position for reflective action on how to manage care in the hospital environment, promoting changes in the thinking and acting of the nursing team and planning the care in which one considers the subjectivity of patients and the control of compliance with clinical techniques and protocols[2]
In view of the above, it is considered that nursing supervision plays a fundamental role in the management of care, with the potential to change the way nurses work, approaching more reflective practices according to international experiences, overlapping with control and organization of the therapeutic environment observed in the present day[1,2,3,4]
Summary
Maria Silvia Teixeira Giacomasso VergílioI, Vanessa Pellegrino ToledoI, Eliete Maria SilvaI.
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