Abstract
Workplace stress is a common problem with broad effects in professional life. This study aimed to understand how workplace stressors affect job satisfaction among biologics development professionals. A cross-sectional survey was conducted at a biologics development organization. Multiple linear regression analysis was performed using years of experience, ambiguity, job conflict, perceived control, social support, job demands, self-esteem, and self-rated workplace stress as independent variables and job satisfaction as dependent variable (response). The regression model indicated that the workplace stressors and their two-level interactions significantly predicted employees’ job satisfaction, which explained 89% of the variance in level of job satisfaction (R2 = 0.89, F(17, 16) = 7.251, p = 0.0001). The interaction between perceived control and job demand and interaction between self-rated stress and job conflict had the biggest effect size on job satisfaction. This model was further used in Monte Carlo simulation to predict the outcome of job satisfaction under different work conditions. The findings will help the management to develop strategies to improve employee job satisfaction.
Highlights
Workplace stress has long been recognized as a common problem with broad effects
The purpose of this study was to measure workplace stress, and to assess how workplace stressors affect employee job satisfaction among professionals working at a biologics development organization
This study aimed to evaluate the effect of workplace stressors on job satisfaction among professionals working at a biologics development organization
Summary
Workplace stress has long been recognized as a common problem with broad effects. Its high prevalence is associated with costs to individuals and organizations [1] [2]. The demand control and support model states that workplace stress occurs when the job demands are high and the employee’s latitude of control and received support on work is low [11] [12]. This model emphasizes the social determinants of workplace stress and attributes stress primarily to the structural and organizational aspects of the work environment. Workplace stress has broad adverse effects on both individuals and organizations. It reduces work performance, lowers job satisfaction and self-esteem, increases the risk of absenteeism and accidents, and negatively affects employees’ health [6]. It is important to gain a better understanding on work stress and its effects on employee job satisfaction
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