Abstract
The heavy engineering industrial environment is one of the most critical working environments because of its job nature. This case study presents the quality control circle (QCC) approach for workplace safety improvement in the heavy engineering industry. This approach focuses on changing unsafe work environment into a safe work environment by using quality control concepts. The aim of this study was to examine and define safety culture through quality control circles by exploring worker’s experiences and perceptions of safety and risks. A quality control circle team was formed in the heavy engineering industry, and the situation of workplace safety was deliberated with problem-solving techniques. The team identified the work-related problems and that problems are analysed through various QC tools and techniques with systematic steps. The efforts of the QCC approach reduced workplace hazard situation which paved the way to a reduction in injuries and reportable incidents.
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