Workplace innovation for better jobs and performance

Abstract

PurposeThe purpose of this paper is to describe the need for workplace innovation policies and practices in Europe and evaluate programs that already have been developed.Design/methodology/approachThe paper describes the concept of workplace innovation and trends in society explaining its emergence. The paper then presents and discusses the results of evaluation research as far as this is available.FindingsA growing number of countries is conducting or developing some kind of programme on workplace innovation. These programmes differ in size and governance. Evaluation research shows that simultaneous improvement of performance and quality of working life is possible under certain conditions such as the participation of employees in change projects.Research limitations/implicationsConcepts and designs of evaluation research projects differ considerably. This gives new challenges for companies, trade unions, governments and researchers. In EU2020, little attention is paid to workplace innovation but there is a ray of hope in the draft integrated guidelines for employment policies and in the Flagship Initiative Innovation Union.Originality/valueSocial innovation in the workplace, or workplace innovation, is a new concept, covering to some extent new practices that appear to be relevant for organisations and governments.