Abstract
Corporate social responsibility (CSR) has become an innovative strategic management tool of socially and environmentally conscious business organizations in the 21st century. Although external CSR activities are better researched, firms’ internal CSR activities such as workplace health promotion and its impact on employee wellbeing are less understood, especially during a pandemic where job security is relatively lower in many sectors of employment. Additionally, wellbeing and good health have been recognized as important targets to achieve as part of the United Nation’s Sustainable Development Goal 3. Therefore, this study investigates the relationship between health-related work benefits and employee wellbeing, satisfaction and loyalty to their workplace. Large scale survey research was performed with responses from 537 employees in Hungary and 16 hypotheses were tested. Data analysis and path modelling using PLS-SEM (Partial Least Squares Structural Equation Modelling) reveal two-layers of factors that impact employee wellbeing, satisfaction and loyalty. We term this as ‘internal locus of control’ and ‘external locus of control’ variables. Internal locus of control variables such as mental and emotional health leads to wellbeing at the workplace but do not directly impact employee satisfaction and loyalty. In contrast, external locus of control factors such as healthcare support leads to wellbeing, satisfaction and loyalty. Employer commitment to healthcare support system is found pertinent especially during the pandemic. We discover wellbeing as a unique standalone construct in this study, which is vital as is it formed by mental and emotional wellbeing of employees, albeit not a determinant of employee workplace satisfaction and loyalty. We theorize workers’ self-reliance and preservation as possible explanations to the disassociation between employee wellbeing and loyalty to workplace during times of crisis and the pandemic.
Highlights
IntroductionThe concept of sustainable development has changed significantly, in addition to the issue of the optimal use of production and resources, attention is increasingly focused on social welfare, its preservation and enhancement
Before describing the demographic characteristics, it is essential to notice that respondents cannot be characterized by a representative sample with national coverage
The knowledge of non-financial motivating factors is crucial for employers, especially nowadays, when health is more appreciated by the employees
Summary
The concept of sustainable development has changed significantly, in addition to the issue of the optimal use of production and resources, attention is increasingly focused on social welfare, its preservation and enhancement. The key to wellbeing is health itself, and the health-conscious consumer behavior. Some of these special areas of sustainable development have become central to governmental policy decision makers in order to respond to different social and environmental problems effectively, but this need has appeared and been discussed at corporate and consumer levels. The development of health awareness as a social sustainability factor can be implemented on the following three levels: State or governmental level—through the networks within the healthcare system, health policy and measures; Corporate level—through human resource management, primarily based on internal
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